Communication volunteer roles

Flexible, ad hoc volunteering. Volunteers will be contacted when support is needed for upcoming events and can simply let us know whether they are available!

***There is no expectation to attend every event, and volunteers are free to accept or decline opportunities based on their own availability. Shifts may include weekdays, evenings or weekends depending on the event***

As a Bank Volunteer Event Assistant, you will support One YMCA at a variety of fundraising, community and engagement events throughout the year. This flexible role is ideal for someone who enjoys meeting people, working as part of a team and helping to create welcoming, well-organised events that promote One YMCA's mission. No two events are the same, and your tasks will vary depending on the nature of the event.

Main Tasks/ Responsibilities/ Activities

• Assist with event setup and pack-down, including arranging tables, signage, and equipment.
• Welcome and register attendees, providing information and directions as needed.
• Support fundraising activities such as raffles, collections, and merchandise sales.
• Help manage event activities and ensure attendees have a positive experience.
• Distribute promotional materials and raise awareness of YMCA services and initiatives.
• Provide general assistance to event organisers and other volunteers.
• Follow health and safety procedures and report any concerns to event staff.
• Represent One YMCA in a professional, friendly, and positive manner.

Skills / Abilities / Experience / Qualities

• Good communication and interpersonal skills.
• Friendly, approachable, and reliable.
• Ability to work as part of a team
• Organised and willing to take initiative.
• Flexible and able to assist with a range of event tasks.
• Passionate about supporting local communities.

Training / Support

• A full induction the site and service will be provided 
• Requirement to complete online e-learning including Safeguarding and Health & Safety 
• A menu of optional training will be provided 
• Ongoing support and regular 1 to 1s
• Opportunities to attend volunteer meetings, conferences and events across the organisation

Additional Information 

• You will be required to undergo an enhanced DBS check
• Two references will be required

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 3 Hours per Action

Key requirements

• One reference

Location

Region

• Yorkshire and the Humber

Additional location information

• This role will be based at home and in your local area.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people. • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Effective communication skills. • An outgoing friendly approach to meeting new people. • Confidence in using a smart phone and email and engaging in meetings via video calls.

Walking Group Volunteers help service users build confidence, improve wellbeing, and reduce social isolation by supporting them to take part in regular group walks in their local community. The role also includes light shopping support—helping individuals access local shops, build independence, and feel more comfortable navigating their community.

What you will be doing

• Encourage conversation, connection, and gentle physical activity in a supportive and friendly environment, helping service users feel safe, included, and confident during walks.
• Create an inclusive, encouraging atmosphere where service users can build social skills, connect with others, and increase self esteem.
• Provide light, practical support with shopping trips, such as visiting local shops before or after walks.
• Help service users plan small shopping tasks (e.g., picking up essentials).
• Lead or co lead regular walking sessions with service users in local parks, streets, and community areas.
• Encourage independence while offering reassurance and support with navigating shops, queues, and payment if needed.
• Assist service users in becoming more familiar with their neighbourhood, including shops, parks, cafes, and community spaces
• Help identify opportunities to take part in local activities that promote independence and wellbeing.
• Report any concerns or changes in a service user’s wellbeing to staff promptly.

The skills you need

• Friendly, patient, and supportive
• Good communication and listening skills
• Empathetic and encouraging
• Reliable and able to maintain professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Childline Volunteer Counsellor- Someone who wants to make a difference to children’s lives by being there to listen when they feel they have no one else to turn to. As a Childline counsellor, you’ll be there for young people and listen to them as they open up about whatever is worrying them, whether it’s bullying, abuse, self-harm or family relationships – you’ll be there to support them.

What you’ll do

You’ll volunteer in our Leeds Childline base, offering counselling support to children and young people over the phone or through our 1-2-1 online chat. Your supervisor will help you develop and evaluate your counselling skills. After your initial training, you will be able to help young people as well as identify when a child or young person may be at risk, but don’t worry a supervisor will be on hand to give you plenty of support.

What you’ll get

You’ll receive training sessions over 12 weeks to prepare you for the role. When you start your regular shifts, a supervisor will be around all times to support you. Every shift includes a briefing and debriefing alongside other volunteers. Supervisors will also give you regular one-to-one support and group supervisions.

What we’ll need from you

Signing up to be a Childline counsellor is a big commitment and requires lots of training so, we do ask people to stay in the role for a minimum of one year.

We’ll also need to do some routine safeguarding checks, including an enhanced criminal record check and at least two satisfactory references with at least one covering a period of five years or more with no gaps. It’s nothing to worry about, and we can answer any questions you have about this.

Who’s right for the role?

While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experience.

• Passionate about helping young people and children
• Great communication skills
• Empathetic and perceptive
• able to think on your feet
• works well within a team
• emotional resilience

Why volunteer with us?

Not only will you gain valuable experience throughout your volunteering journey, you’ll also have access to useful resources including a catalogue of online training, discount portal and NSPCC inMind – an online mindfulness resource.

You’ll be fully supported throughout your volunteer journey with us and will have a dedicated key contact should you have any questions along the way.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

A

s a Meet and Greet Volunteer, you'll help create a warm, welcoming environment for people using our services. Offer a friendly chat, a listening ear, and support to help people feel valued, connected, and less alone. If you're empathetic and approachable, we'd love to hear from you.

What you will be doing

Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.

Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.

Provide emotional support, active listening, and mental health assistance to individuals in distress.

Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.

Able to create a welcoming and inclusive setting that encourages involvement and openness.

Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications

Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

We are busy team delivering the Supported Internships programme in your area. The programme is based around employment and leisure for young adults with learning disabilities between age 16 and 25. We help people to develop skills for work in a employment setting and build their confidence.

We prepare them for work, and help them improve their Maths and English skills in a classroom setting, as well as:

• Improving their confidence and communication skills
• Building on their social skills with each other and out in the community
• Keeping them inspired and engaged

What You will be doing:

• You will support staff in the classroom with activities
• You will support learners to improve their Maths and English skills
• You will engage with learners, to improve their confidence and independence
• You will encourage learners to try new things and gain new skills
• Out in the community you will support staff to keep learners motivated and engaged

As a volunteer you will help Mencap staff deliver the classroom sessions assisting young adults to improve their skills, and be a support in the community.

**The classroom sessions run from 9am - 4.30pm. Monday to Friday. We require a volunteer to be able to commit to one day per week or fortnightly for the academic year. **

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.