Community engagement manager volunteer roles

The VP's role is to aid the president with all of their responsibilities in overseeing the chapter. VP might help run the chapter and become responsible for some activities. Helping to coordinate their committee to ensure that all of the needs of the charity are met and the law, constitution and handbook are not broken.

This role is important in order to have a smooth running chapter, so that the magic of our visits are at their full potential! We are searching for a enthusiastic and hard working volunteer to support the President in Newcastle!

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

VOLUNTEER ROLE: HEAD OF EXTERNAL AFFAIRS

Lead the Voice of a Movement Changing Men’s Lives

MINDSET is not just a charity. It’s a cultural shift. A brotherhood. A mission to redefine what strength looks like for men across the country.

We speak to men in a way that feels real — through action, honesty, challenge, and connection. No jargon. No judgment. No shame. Just real conversations, real growth, and real change.

Now we’re looking for a Head of External Affairs who can take this mission beyond our walls and into the national conversation.

If you’re someone who believes in bold ideas, who knows the power of storytelling, influence, and strategic relationships — and who wants to help build something that genuinely matters — this is your moment.

Why This Role Matters

Every message we share, every partnership we build, every conversation we spark has the power to change a man’s life.

Your work will shape:

• How the public sees men’s mental health

• How policymakers understand prevention and early support

• How communities engage with our mission

• How partners, funders, and allies join our movement

• How MINDSET becomes a national force for change

This isn’t PR. This is purpose‑driven influence.

This is using your voice to help men find theirs.

What You’ll Lead

As our Head of External Affairs, you will:

• Shape and lead MINDSET’s public voice, messaging, and external presence

• Build relationships with partners, community leaders, influencers, and organisations

• Support media engagement, press releases, and public statements

• Help position MINDSET as a national leader in men’s wellbeing and preventative mental health

• Work with the CEO and leadership team to influence policy, research, and national conversations

• Represent the charity at events, meetings, and public forums

• Ensure our values — honesty, courage, growth, brotherhood, inclusion, action — shine through everything we say and do

You’ll be the bridge between our mission and the world.

Who We’re Looking For

• A passion for communication, storytelling, and influence

• Confidence in representing a mission publicly

• Strong relationship‑building skills

• Emotional intelligence and cultural awareness

• A belief in preventative mental health and positive masculinity

• A desire to help shape a national movement

• The courage to speak up for men who feel they can’t

If you’ve ever thought, “We need to change the way society talks about men,” then you already understand the heart of this role.

What You’ll Be Part Of

MINDSET is building:

• Peer‑led support groups across the country

• Action‑based wellbeing programmes

• Workshops that build resilience, confidence, and emotional strength

• Talk Zones in barbershops, gyms, and workplaces

• A digital platform for mental fitness and personal growth

• A national movement that redefines strength, vulnerability, and brotherhood

We’re not waiting for change. We are the change.

What You’ll Gain

This is a volunteer role — but the impact is real and lasting.

You’ll gain:

• Leadership experience at a national level

• A chance to shape the public identity of a growing charity

• A powerful portfolio of communications, partnerships, and influence work

• A community of passionate, purpose‑driven people

• A role that grows with you as the movement expands

• The knowledge that your voice helped change — and even save — lives

If This Mission Speaks to You… Step Forward.

Men need us. Men need you. And together, we can build something powerful — something that helps men not just survive, but thrive.

Apply now. Join the movement. Reset the mindset — for others, and for yourself.

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

Role Summary:

The Marketing Lead will lead Australia's marketing strategy, driving brand growth and
customer engagement. This role is responsible for overseeing all aspects of marketing,
including brand development, digital marketing, campaign management, market research,
and customer experience. As a key member of the team, the Marketing Lead will work
closely with cross-functional teams to position Roots as a leader in the Islamic Education
industry while ensuring all marketing efforts align with our mission and objectives.

Key Responsibilities:

• Strategic Marketing Leadership:
  • Develop and implement a comprehensive marketing strategy to achieve organisational goals, including brand awareness, lead generation, and customer retention.
  • Monitor market trends and competitor activities to identify opportunities and risks.
• Brand Management & Positioning:
  • Strengthen the organisation’s brand identity and ensure consistent messaging across all channels.
  • Lead efforts to position the brand as an industry leader, driving differentiation and competitive advantage
• Campaign Planning & Execution:
  • Oversee the creation and execution of marketing campaigns across digital, print, and traditional channels
  • Measure campaign effectiveness, optimising performance and ROI.
• Team Development:
  • Build, mentor, and lead a high-performing marketing team.
  • Foster a collaborative, creative, and results-driven environment.
• Content Development:
  • Develop a media strategy that includes high-quality photography and videography to enhance brand storytelling.
  • Oversee the production of visual content for social media, advertisements, websites, and events.
  • Ensure all media content aligns with brand identity and marketing goals.

Preferred Experience:

• Marketing & Branding
  • Some experience in digital marketing, social media, or event promotion.
  • Basic knowledge of social media management, and content creation.
• Involvement with MSAs or ISOCs
  • Experience with Muslim Student Associations (MSAs) as a member, volunteer, or organizer.
  • Comfortable engaging with Muslim communities and student networks.

Skills and Qualifications:

• Marketing Skills: Proven expertise in brand strategy, digital marketing, and campaign management.
• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies
• Community-Oriented: A deep understanding of the Muslim community in Australia, especially in relation to university students and local mosques.
• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.
• Project Management: Strong organisational skills with the ability to support program delivery efficiently.
• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.
• Commitment to Ihsaan: This role requires someone who strives to deliver their responsibilities with ihsaan.
• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 100+ dedicated volunteers from across the globe.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house Tarbiyah sessions to develop your deen.

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food,
travel, and equipment in line with the Expenses Policy.

The Opportunity

As Chair, you will:

• Provide strategic leadership to the organisation and the Board, ensuring our charitable purposes deliver greater public benefit
• Chair and facilitate Board meetings, direct policymaking, and monitor implementation of decisions
• Represent the Trust at events and strategic meetings, acting as an ambassador and spokesperson
• Work closely with the Chief Executive to plan meetings, set agendas, and develop the Board
• Oversee induction, training, appraisal, and succession planning for trustees
• Address any conflict within the Board and the organisation 

What We’re Looking For

We seek an individual with:

• Proven experience in leading an effective charity board
• Appreciation of the values, purpose, and operational model of Burdett
• Understanding of best practice in grant making
• Ability to oversee a strategic investment portfolio
• Strong interest and understanding of health and social care, nationally and internationally
• Effective ambassadorial skills and the ability to utilise relevant networks 

Commitment & Remuneration

• Voluntary position; reasonable trustee expenses (e.g., travel) can be claimed
• Expected time commitment: 2–3 days per month (may fluctuate)
• Four full Board meetings per year, held in person in central London
• Regular meetings with the Chief Executive and ongoing communications with trustees 

How to Apply

Please submit a brief CV and covering letter outlining your interest in the role and how your skills and experience match the person specification.

VOLUNTEER ROLE: HR & VOLUNTEERING OFFICER

Be Part of the Team That’s Changing Men’s Lives

MINDSET is not your typical charity. We’re a movement. A brotherhood. A mission to rewrite the story of men’s mental wellbeing across the country.

We speak to men in a way that feels real — through action, honesty, challenge, and connection. No clinical jargon. No cold waiting rooms. Just real conversations, real growth, and real change.

And now, we’re looking for a HR & Volunteering Officer who wants to help build the people‑power behind this movement.

If you’re someone who believes in purpose, who cares deeply about people, and who wants to help shape something that truly matters — this role will feel like home.

Why This Role Matters

Every volunteer who joins MINDSET becomes part of a mission that saves lives, strengthens families, and builds stronger communities.

Your work will help ensure:

• Volunteers feel supported, valued, and empowered

• Our culture of honesty, courage, and brotherhood is lived every day

• Men across the country meet teams who truly care

• Our movement grows safely, ethically, and with heart

You won’t just be “doing admin.” You’ll be helping build the backbone of a national movement.

What You’ll Do

Working closely with the Head of HR & Volunteering, you will:

• Support volunteer recruitment, onboarding, and engagement

• Help create a warm, inclusive, stigma‑free volunteer experience

• Assist with training, safeguarding processes, and wellbeing support

• Maintain volunteer records and help build HR systems that grow with us

• Champion our culture code — honesty, courage, growth, brotherhood, action

• Be a point of contact for volunteers who need guidance, reassurance, or support

• Help shape the people‑side of a charity that’s expanding across England

You’ll be part of the team that ensures every volunteer feels seen, supported, and ready to make a difference.

Who We’re Looking For

• A caring, people‑first mindset

• Strong organisation and communication skills

• A passion for supporting volunteers

• A belief in our mission and values

• A willingness to learn, grow, and lead with empathy

• The courage to help men feel safe, supported, and understood

If you’ve ever thought, “I want to help build something meaningful,” this is your chance.

What You’ll Be Part Of

MINDSET is building:

• Peer‑led support groups across the country

• Action‑based wellbeing programmes

• Workshops that build resilience, confidence, and emotional strength

• Talk Zones in barbershops, gyms, and workplaces

• A digital platform for mental fitness and personal growth

• A national movement that redefines what strength looks like

This isn’t a moment. It’s a movement.

What You’ll Gain

This is a volunteer role — but the impact is real.

You’ll gain:

• Experience in HR, volunteering, and people operations

• The chance to help shape a charity from the ground up

• A supportive team that feels like a brotherhood

• Purpose, pride, and the knowledge that your work changes lives

• A role that grows with you

If This Mission Speaks to You… Step Forward.

Men need us. Men need you. And together, we can build something powerful — something that helps men not just survive, but thrive.

Apply now. Join the movement. Reset the mindset — for others, and for yourself.

Help us transform how the world travels! We are a pioneering travel social enterprise using global holiday getaways to fund community-led development and environmental regeneration. We need a visionary Head of Marketing to lead our brand strategy, proving that every journey can make a real difference.

The Mission: Reshaping the Journey
The travel industry faces a significant 'economic leakage' problem. While billions are spent on global holidays, only a tiny fraction reaches the local communities hosting those journeys. Yule Travel Group CIC exists to change that narrative.

We operate a unique, dual-impact model:

• The Inclusive Empowerment Hub: Providing underrepresented UK individuals with the tools, mentorship, and ethical framework to build independent livelihoods as advocates for sustainable tourism.
   

• Global Impact Initiatives: Our retail arm that facilitates world-class international holidays for the public, where 100% of the retained surplus is legally locked to fund global development.
   

Your Role as the 'Head'
We are building a marketing department consisting of three people: You (The Strategic Lead), a Content Creator, and a Partnership Outreach Lead. We don’t need you to design daily social media posts; we need you to lead the overarching strategy and ensure both 'arms' of our mission are perfectly aligned.
 

• Brand Guardianship: Overseeing the distinct brand voices of our Empowerment Hub and our Retail Initiatives, ensuring they both communicate our 'Travel for Good' ethos with radical transparency.
   

• Team Leadership: Guiding and mentoring our volunteer content and partnership creators.
   

• Campaign Strategy: Designing high-level marketing campaigns that promote global holidays (from luxury escapes to family packages), which in turn fund our 'Four Pillars of Change.'
   

The Global Impact of Your Role
Your strategic leadership will be the funding engine for our global social projects. Because of our unique CIC structure, we rely on sustainable revenue from travel to fund our missions. The more journeys we facilitate and the more independent ambassadors we empower, the more surplus we legally safeguard to fund our initiatives.
 

By leading our marketing team, your impact acts as a massive multiplier. You will directly drive the success required to scale the 'Made From The Mekong' project. This initiative delivers digital literacy and English education to learners across off-grid villages in Laos, while simultaneously funding a circular economy that repurposes river plastic.
 

The Ideal Candidate
You do not need to be from the travel industry, but you must be a strategic thinker who understands how to build and protect a premium brand architecture.
 

• 3+ Years in Marketing Leadership: Proven experience in strategy, brand management, or campaign direction.
   

• Audience Fluency: You know how to pitch an empowerment opportunity to a professional, and how to promote a world-class holiday to a consumer.
   

• The 'Anti-Greenwashing' Guardian: You have a strict ethical compass and know how to market social impact with dignity and facts.
   

• An Innovation Mindset: You want to come in at the ground floor of a dynamic social enterprise, move fast, and prove that the travel industry can be a powerful force for good.
   

Role Logistics: This is a fully remote, flexible volunteer role (4-6 hours/week). You will be managing other volunteers, not paid employees.

Purpose of the role:

Are you passionate about using technology to empower communities and drive social change?

Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.

About the role:

As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
• Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
• Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively. 
• Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
• Maintain the integrity, reliability and performance of organisational platforms and systems. 
• Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
• Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
• Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
• Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
• Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.

Desirable / Can Be Developed:

• Experience or interest in working with technical systems, digital platforms or IT support environments. 
• Ability to act as a bridge between technical teams and non-technical stakeholders.
• Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
• Willingness to complete required induction, safeguarding or data protection training.

Main Responsibilities/ Key Duties

• Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
• Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
• Work with leadership, staff and membership teams to identify platform needs or improvements.
• Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
• Monitor system performance, user experience and platform functionality.
• Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
• Ensure system operations comply with data protection, safeguarding and security policies.
• Provide hands-on guidance on using digital platforms, tools and systems effectively.
• Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
• Implement safeguards to protect vulnerable users and sensitive organisational information.
• Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
• Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
• Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
• Provide advice and practical support to users to minimise downtime and optimise platform use.

What This Role Offers You:

• Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
• Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
• The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
• The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.

What This Role Is Not For:

• Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
• Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
• People expecting pre-built systems or hands-off technical roles—this position requires active.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
•  Apply now and be part of building a platform that transforms truth into action.

A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people

If you know that: Keeps people connected.