Courses fundraising manager volunteer roles in Glasgow, glasgow city

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Are you a passionate people person?Join us as a Fundraising Volunteer! 

We are looking for an enthusiastic volunteer to support Dimensions with fundraising as part of our 50th birthday celebrations in 2026.If you’re looking for Fundraising experience or you love to make a difference, this is the perfect opportunity to get involved! 
 
Activities will include 

• Launching Small Sparks grants and all associated fundraising as part of our 50th celebrations 

• Encouraging the people we support and their support teams to think what they could do with a Small Sparks grant and make nominations 

• Manage the small fundraising budget, aiming to maximise colleague participation 

• Planning and delivering fundraising activities throughout the year

About you 

We are looking for someone who is: 

• A natural ball of energy and a people person.

• Passionate about supporting people to live better lives, with the communication skills to get colleagues, the people we support and their families to join you in your mission. 

• Friendly and enthusiastic   

• Reliable/dependable and willing to volunteer regularly (ideally 2 –3 days per week, around your availability)  

Two character references will be required for this role.     

What you’ll gain from being a Dimensions volunteer:    

Dimensions provide support for autistic people and people with learning disabilities across the UK.   

    Our volunteers play a vital role in our work and in return, we support them with:    

•  Access to free online training (with access to 800 plus courses)    

• Comprehensive support from professional and friendly Dimensions staff    

• Reasonable expenses may be reimbursed at manager’s discretion     

• An opportunity to gain real experience in the social care sector    

    
Want to apply for this role? 

 If you’d like to be a Dimensions volunteer, please get in touch!

Inclusive Boards is delighted to support Scope in their search to appoint two new Trustees. 

Scope is the UK’s disability equality charity. They campaign to transform attitudes to disability, tackle injustice and inspire action. They create opportunities and provide information and support that empowers.

About Scope

Scope wants a society where all disabled people enjoy equality and fairness. We provide practical advice and emotional support to people and families who need it most. We use our collective power to deliver social change and end injustice for disabled people. We do this by working to change attitudes. We inspire policy change, by both local and national government. We work with organisations as employers and product or service providers. Our shops are at the heart of communities around the country, each one increasing impact. Last year, we supported over 4 million disabled people through our services, our online advice and online community forum. This also importantly gives us the authority to speak to power on behalf of disabled people and their families across the country.

Scope’s new strategy was approved by the Board in 2023 and focuses on achieving seismic change for and with disabled people and their families. We want to build on the impact we have achieved over the last few years. We want to go further in driving social change, achieving equality for all disabled people. Our work is underpinned by our commitment to diversity and inclusion in everything we do, and our values. We are pioneering, courageous, connected, fair and open.

About the Trustee opportunities:

Scope is seeking to strengthen the Trustee Board further and want to welcome 2 new Trustees with expertise in the following areas:

• A qualified accountant with audit/risk or governance experience
• Fundraising

Trustees act as ambassadors for the organisation, engaging with stakeholders such as donors, volunteers, and beneficiaries. They foster relationships, build networks, and advocate for the organisation’s mission, enhancing its visibility and impact.

The Trustees we appoint will work closely with other Trustees, the Chief Executive and the Executive Leadership Team. Together they will oversee the delivery of our ambitious new strategy. They must be committed to equality, and to involving disabled people in decision making.

As Social Media & Marketing Manager with The Skateboarding Foundation, your role is to develop and support our digital presence, raise awareness, and engage with our audience across various platforms.

This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.

Settled is recruiting new trustees to join its Board and support EU citizens and Ukrainian refugees to access their rights in the UK. This is a voluntary role, open to first-time trustees and those with board experience. We are particularly interested in skills relating to finance, fundraising, governance, or equity, diversity and inclusion, as well as lived experience. Meetings are mainly online, with one in-person away day per year. Closing date: 5pm, Monday 2 February 2026.

As we approach our 30th anniversary in 2028, we are looking for committed new trustees with energy, passion and time who will continue to drive us forward.

Musical talent is everywhere but opportunity isn't: family finances and other obstacles too often get in the way. Young Sounds is here to change this.

For nearly 30 years we've supported talented young people from low-income families, helping them to overcome financial and social barriers. Whether they're making or creating music our programmes help young musicians from across the UK to fulfil their musical potential.

Trustees are expected to engage with and support all aspects of the charity, helping to foster stakeholder relationships, representing the organisation regionally and nationally and ensuring compliance and safeguarding. 

Principal responsibilities are:

• Strategy - contributing actively to the formation of strategy, the Young Sounds business plan, and evaluating the performance of the organisation against the plan.
• Oversight - ensuring that the charity is well run, efficient and compliant with the charity's Articles of Association, its policies, including safeguarding and EDI, governance codes of practice, legal responsibilities and upholding the organisation's reputation and values.
• Advocacy - advocating for the charity at all times, supporting fundraising efforts and promoting the work of the charity in the trustee's daily life.

Requirements:

Previous trustee experience is not necessary, and we welcome trustees who can bring a diversity of life experiences, cultural knowledge and expertise.

As a national charity we are keen to attract trustees from all parts of the UK, and particularly those who are based outside London and the South East.

For this round, we particularly welcome expertise in the following areas:

• EDI and CSR programmes in the creative industries
• Youth culture and content creation
• Music Hub and/or National Curriculum expertise
• Fundraising
• Contemporary music performance and production

Above all we are looking for trustees who are passionate about, and willing to advocate strongly for, giving all young people the opportunity to have a musical life, particularly those facing the most barriers. We also expect trustees to have an overarching commitment to equity, diversity and inclusion.

Please see the Role Information Pack for full details including how to apply.

Are you passionate about Jesus and gospel outreach into London?

Are you looking for a rewarding opportunity to serve as a Trustee or as an Independent Sub-Committee Member?

Then London City Mission would like to hear from you!

London City Mission serves the church of London in sharing the love of God and the good news of Jesus Christ with the communities least likely to hear the Gospel.

One in three people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.

Our monthly team gatherings are full of testimonies of how God is working amongst the communities least likely to hear the Gospel, and our deep conviction is that much more needs to be done – and can be done – at this urgent hour for London.

We are seeking to make up to five appointments; a mixture of Trustees (likely time commitment: 10-12 days a year) and Independent Sub-Committee Members (likely time commitment: 4 days a year). Individuals who bring expertise in one or more of the following areas:

Safeguarding – someone with safeguarding expertise who can provide strategic oversight, ensure robust policies and reporting procedures, and champion a culture of safety across the organisation.

HR - someone with HR expertise who can support organisational people practices, strengthen workforce policies, and provide strategic insight on recruitment, performance, and staff wellbeing.

Fundraising – someone with fundraising expertise who can guide income-generation strategy, strengthen donor relationships, and support LCM to diversify and grow its funding base.

Property – someone with professional property expertise who can advise on asset optimisation, and support strategic decisions regarding sales, leases, and maintenance.

Finance – most likely a qualified Accountant with strategic financial leadership skills and a passion to see resources deployed for Kingdom-purpose.

Through these roles the successful candidate will be able to make a difference in London for the salvation of souls and to the glory of God.

We appreciate the rich diversity of our Trustees, Sub-Committee Members and Staff and seek to create a culture where everyone develops and fulfils their potential. We recognise the immense value of different perspectives brought by those with varied backgrounds, characteristics and experiences. We particularly welcome applications from under-represented sections of the community (specifically in our context, individuals of Global Majority Heritage and those at an earlier stage of career).

In order to support greater diversity of experience and career stages, we encourage those earlier in their career to consider an Independent Sub-Committee Member role as a pathway to Trusteeship.

These posts are subject to an occupational requirement that the postholders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.

Volunteer Grant Officer

Southwark Tenants’ Federation – Grassroots Housing Advice Charity

Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer

About Us

We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.

Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.

The Role

We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.

You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.

Key Responsibilities

• Research grant funding opportunities suitable for a grassroots, tenant-led organisation
• Draft and submit grant applications to trusts, foundations, and statutory funders
• Maintain a simple funding pipeline and track deadlines
• Work with staff and volunteers to gather service data, outcomes, and case studies
• Assist with basic funder monitoring and reporting

About You

Essential:

• Strong written communication skills
• Good organisational skills and reliability
• Commitment to social justice and housing rights

Desirable (but not essential):

• Experience of grant writing or fundraising
• Knowledge of social housing, tenant organisations, or advice services

We particularly welcome applications from people with lived experience of social housing.

What We Offer

• Flexible volunteering hours
• Support, supervision, and guidance
• The opportunity to contribute to a unique and historic tenant-led organisation
• Experience in grant writing within the voluntary and housing sectors
• References provided where appropriate

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.

What is a Branch Treasurer?

There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.

What would you be doing?

• Maintaining and reconciling local bank accounts and recording transactions
• Supporting divisions to manage their local finances.
• Making and recording all authorised payments
• Preparing year end accounts and financial statements including arranging an independent review
• Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
• Identify and manage the return of any surplus monies from grants as appropriate.
• Providing reports to the branch committee and to SSAFA’s Central Office
• Maintaining accurate records using our on-line finance management system
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a responsible role in a well-respected charity
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Reimbursement of out-of-pocket expenses
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from the branch Chair and the Finance team based as our central office.
• Access to a range of e-learning courses
• Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of financial administration
• Good written and spoken English.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Willingness to use our on-line banking and on-line finance management system (this is covered in training)
• Reliable attitude: contact volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to gravel to meetings etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

The Co-operative College is undertaking a radical change in approach, transitioning into a charity that will leave society a lasting learning legacy, run a grants programme to advance co-operative education and work closely with partners to deliver our vision for a more co-operative world. 

As we embark on this journey, we are looking for dedicated and enthusiastic individuals to join our Board and Committees to help shape our future.  

We are recruiting for two Trustees (one of whom we hope will serve as Vice Chair) and up to two independent members for our Audit and Risk Committee. 

While our standard Trustee Job Description applies to all roles, we are looking for specific expertise to strengthen our board in the following areas: 

1. Vice Chair (Trustee Role) x1 

We are looking for an individual with experience in chairing, facilitation, or strategic leadership. As Vice Chair, you will act as a deputy to the Chair, working with them closely to support board effectiveness. This is an ideal role for someone looking to step into a senior governance leadership position. 

2. Trustee x1 

In addition to the Vice Chair, we are seeking a Trustee who brings professional strength in at least one of the below: 

• Finance and accounting 

• Charity governance 

• Grants and investment management 

3. Independent Audit and Risk Committee Members x2 

These are non-Trustee roles - we are looking specifically for independently minded finance professionals who will bring constructive challenge and fresh perspectives. We are looking for applicants with experience in at least one of the below: 

• Finance and accounting (qualified or part-qualified, highly desirable) 

• Grants management 

• Investment management 

As an educational charity, we believe in the power of learning. New appointees will be signposted to relevant training and will take part in our induction programme, so that they feel confident in contributing their unique skills and experiences. They will also have the opportunity of being appointed a buddy, who can support them as they begin their time with us.

Treasures Foundation supports vulnerable women recovering from addiction, trauma, mental health and the criminal justice system. We are looking for a committed and enthusiastic Trustee Treasurer to join our board of Trustees.

Role summary

•    To ensure that Treasures Foundation works in line with its governing documents and ethos, putting the needs of the beneficiaries at the forefront.
• To safeguard the good name and values of Treasures.
•  To promote decisions and take action to help support the financial stability of Treasures.
• Committed to ensuring highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee development.
• Ensure long-term strategic oversight of the organisation’s personnel and staffing requirements in relation to the overarching goals of the charity.

Main responsibilities

Governance & Strategic Oversight

• Ensure the organisation pursues its charitable objects as defined in its governing document

• Contribute actively to the development, review, and monitoring of strategy

• Ensure the organisation is well-governed, accountable, and transparent

Uphold Treasures Foundation values, mission, and reputation 

Legal & Regulatory Duties (UK)

• Act in compliance with:

  • Charities Act 2011

  • Charity Commission guidance

  • Companies Act 2006 (if a charitable company)

  • Other relevant legislation (e.g. safeguarding, data protection, employment law)

• Ensure required reports and accounts are prepared, approved, and submitted on time

• Ensure compliance with the organisation’s constitution

Fiduciary & Financial Oversight

• Act solely in the best interests of the charity and its beneficiaries

• Ensure charitable funds and assets are used appropriately and protected

• Oversee financial performance, budgets, and reserves

• Ensure appropriate financial controls, risk management, and audit arrangements are in place

Duty of Care & Prudence

• Exercise reasonable care, skill, and diligence

• Make informed decisions using appropriate information and advice

• Manage risks effectively, including reputational and operational risks

Safeguarding & Risk

• Ensure robust safeguarding policies and practices are in place and followed

• Oversee risk registers and mitigation strategies

• Ensure health and safety responsibilities are met

Leadership & Accountability

• Support, challenge, and hold to account the Chief Executive / senior leadership

• Participate in board and committee meetings

• Act collectively as part of the board; support decisions once made

Equality, Diversity & Integrity

• Promote equality, diversity, and inclusion

• Declare and manage conflicts of interest

• Act with integrity, independence, and good faith

Time Commitment

• Approximately 4 meetings per year, plus preparation time

• Participation in committees, working groups, or events as required

• Occasional representation of the organisation externally

Person Specification 

Essential

• Commitment to Treasures Foundation purpose and values

• Understanding of, or willingness to learn about, trustee responsibilities

• Ability to think strategically and exercise good judgement

• Willingness to question and challenge constructively

• Strong communication and teamwork skills

Desirable

• Experience in one or more of the following:

  • Finance or audit

  • Legal or governance

  • HR or organisational development

  • Safeguarding

  • Fundraising or income generation

  • Previous board or senior leadership experience

Legal Status

Trustees are unpaid volunteers, though reasonable expenses may be reimbursed. Trustees carry personal legal responsibilities but are usually indemnified by the organisation, except in cases of misconduct or breach of duty.

Time commitment and location

The board meet once, every three months for approximately 1.5 hours. Any other involvement would add up to about 6 hours per month. The meetings take place virtually on zoom. In addition to the minimum commitment you may like to be part of working groups that look at particular areas for example budgeting. There is always opportunity for you to work more intimately with the charity too.

What impact will you have?

We are an ambitious, growing organisation. Helping women change their lives is at the heart of what we do and are successful at. You will be contributing to

It’s a very exciting time to be a trustee of Treasures; everything the trustees do or get involved in will have a great impact on the organisation and everyone’s contribution makes a difference to our beneficiaries. You will also have the opportunity to attend courses, join networking events and meet our funders.

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.

The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.

Key Tasks and Objectives

• Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
• On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
• Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
• Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
• Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
• Support the content team in creating SEO-optimised articles and pages.
• Provide monthly reports on SEO performance and suggest improvements.
• Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

Key Skills or Qualifications

• Excellent understanding of SEO principles and search engine algorithms.
• Proven experience in conducting SEO audits, strategy development, and implementation.
• Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
• Previous experience in digital marketing, content strategy, or technical SEO.
• Ability to perform keyword research and competitor analysis.
• Familiarity with HTML, CSS, and content management systems (ideally Django framework).
• Strong analytical skills and attention to detail.
• Excellent written communication and reporting skills.
• Evidence of organisational skills, with good attention to detail.
• The ability to work independently, turning recommendations into action without needing constant oversight.
• A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
• Passion for creating inclusive and accessible digital spaces.
• Highly organised, self-motivated, and able to work independently.
• Enthusiastic about supporting a small charity.
• Willing to learn, adapt, and collaborate with a supportive team.

Desirable Experience

• Experience of Google Ads for nonprofits.
• Experience of using Django framework websites.
• Familiarity with accessibility best practices and inclusive web design.
• Experience working with or volunteering for nonprofit / charitable organisations.
• Demonstrable IT skills, particularly Google Drive and Microsoft.
• Good research and information management skills.
• An understanding of the charity sector and/or fundraising.

Key Benefits

• Volunteer as part of a forward-thinking, supportive team.
• Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
• At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
• Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
• Building your network and forming connections with like-minded people and organisations.
• Enhance your CV and gain skills that are transferable to a variety of career paths.
• Receive training and ongoing support from our team.
• Experience the personal satisfaction and fulfilment that comes from helping others.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.