Customer volunteer roles

ABOUT US

AkiOke Music Club is a CIO run by a small group of like-minded individuals, passionate about empowering young people with disabilities through music.

The AkiOke vision is to provide a fun and inclusive social environment for attendees to explore music, build confidence, and connect with others by singing.

Our aim is to provide a regular music/vocal training session using a range of technology to enhance singing experiences that encourages participation and social interaction for vulnerable young adults.

JOB FUNCTION

The post-holder will co-lead on the setup and delivery of AkiOke, a grassroots music and karaoke club. This joyful and inclusive weekly music-based social group is for adults with mild learning difficulties. You will work closely with a young adult with lived experience, who initiated the project and serves as its creative lead.

This role also involves collaboration the Volunteer Coordinator and Trustees, ensuring that all operations are guided by the lived experiences of participants and supported by sustainable outreach and funding strategies.

You will develop strategic and campaign plans and assist marketing volunteers in delivering effective, inclusive campaigns.

The Right to work in the UK is required for this post.

DBS will be required

Please see attached the full job description

Fundraising volunteer in Cannock (Staffordshire)

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

This Role Connects Financial Oversight With Fundraising Impact

At Tell My Truth and Shame the Devil C.I.C., every donation, grant, and sponsorship contributes to real-world change. The Finance Liaison Officer ensures that the C.I.C’s fundraising income, allocations, and financial reporting are accurate, transparent, and actionable, serving both operational needs and strategic decision-making. You will act as the bridge between fundraising activities and financial accountability, ensuring resources are optimally managed to maximise impact. This is not a generic bookkeeping role. It is strategic, operational, and central to C.I.C sustainability.

Purpose of the Role

This role exists to:

• Monitor and reconcile fundraising income, donations, sponsorships, and grant payments
• Coordinate financial reporting with the Fundraising Director, Data Officer, and other relevant teams
• Ensure compliance with financial regulations, safeguarding, and CIC policies
• Support budgeting, forecasting, and resource allocation for campaigns and projects
• Provide financial insights to inform fundraising strategy and decision-making
• Help maintain accurate, auditable records for transparency and accountability

You are the guardian of financial integrity for all fundraising activities.

Why This Role Matters

Accurate and transparent financial management:

• Builds trust with donors, sponsors, and partners
• Ensures funds are allocated ethically and efficiently
• Enables strategic growth and sustainable operations

Without this role, financial oversight risks errors, inefficiency, or reputational harm. With it, the CIC can operate with confidence, clarity, and credibility.

About the role:

To manage and reconcile all income streams, track donations and grants, and provide accurate financial reporting, ensuring compliance with C.I.C policies, safeguarding, statutory requirements, and supporting effective fundraising and organisational decision-making.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in bookkeeping, accounting, or finance management.
• Competence in tracking, reconciling, and reporting income streams.
• Budgeting and financial forecasting experience.
• Familiarity with non-profit or CIC financial operations.
• Knowledge of donor fund tracking and reporting.
• Competence using Microsoft Excel, Google Sheets, or accounting software.
• Awareness of statutory compliance, safeguarding, and financial controls.
• Ability to advise on financial implications of campaigns or initiatives.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with fundraising, data, and volunteer teams.
• Ability to identify discrepancies, risks, or inefficiencies in financial processes.

Desirable / Can Be Developed

• Experience integrating financial data with donor CRM or data systems.
• Familiarity with grant funding or sponsorship reporting.
• Experience working in volunteer-led or grassroots organisations.
• Ability to contribute to financial process improvement.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in finance, accounting, or bookkeeping is highly valued.

Main Responsibilities/ Key Duties

Essential / Highly Valued Experience

• Experience in bookkeeping, accounting, or finance management.
• Competence in tracking, reconciling, and reporting income streams.
• Budgeting and financial forecasting experience.
• Familiarity with non-profit or C.I.C financial operations.
• Knowledge of donor fund tracking and reporting.
• Competence using Microsoft Excel, Google Sheets, or accounting software.
• Awareness of statutory compliance, safeguarding, and financial controls.
• Ability to advise on financial implications of campaigns or initiatives.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with fundraising, data, and volunteer teams.
• Ability to identify discrepancies, risks, or inefficiencies in financial processes

What You Gain

• Founding-level experience in financial oversight for a high-impact C.I.C
• Strategic insight into fundraising, resource allocation, and operational finance
• Leadership exposure in cross-functional collaboration
• Priority consideration for future paid roles
• Direct contribution to community empowerment and sustainable growth

This role builds financial stewardship, strategic planning and ethical management skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive financial data
• Are seeking immediate paid employment
• Are uncomfortable applying finance to ethical decision-making

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for financial integrity and accountability
• Paid roles will emerge as funding and sustainability allows

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Transparency is protection.

If you know that:

• Money must serve the mission
• Accountability builds trust
• Strong systems protect vulnerable people

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome. 

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

Whether you’re a jobseeker interested in a career in construction or woodwork, a student or recent college graduate seeking experience, or just someone with spare time on your hands, wanting to do something positive and meet new people, volunteering with the Touch Wood project at EMERGE 3Rs may be just the ticket!

Touch Wood is a wood recycling and upcycling initiative, which collects surplus and waste wood and timber and gives it a new lease of life, preventing it from being burned, chipped, or dumped in landfill.

KEY RESPONSIBILITIES

* Preparing wood for resale

* Assisting with the construction of wooden products, from small household items to pieces of furniture

Our Touch Wood volunteers are able to gain skills in practical woodworking, as we offer hands-on experience of working with reclaimed timber; from making basic lumber products ready for resale, through to assisting with the creation of bespoke items, such as kitchen equipment and home and garden furniture.

Full training in woodworking and health and safety is provided, along with Personal Protection Equipment.

The UK generates around 5 million tonnes of wood waste every year, but less than 1% is reused. Touch Wood rescues waste timber that would otherwise be landfilled or turned into woodchip; creating jobs and training opportunities for disadvantaged local people at the same time. We collect from construction sites, industrial estates and other commercial sources, reclaiming everything from pallets to indoor cycle tracks – you name it, we take it! Anything we can’t reuse is locally recycled, so nothing goes to waste. This reduces the carbon emissions associated with disposing of waste wood, offers cost savings for DIY enthusiasts, and provides training and job potential to volunteers in the workshop. Some of the timber we work with comes from high profile sources, including the entire track of the Manchester Velodrome cycling centre and wood removed in the recent refurbishment of Manchester’s historic Town Hall!

Our skilled team of staff and volunteers often use reclaimed timber to create beautiful and practical products, such as home and garden furniture. We regularly create bespoke pieces to order; some of it for famous clients like Olympic cycling champions Jason and Laura Kenny, for whom we made a table from the Manchester Velodrome track.

Please be advised that our volunteers require a fair level of physical fitness and manual dexterity as the role is entirely practical.

Our Touch Wood workshop and wood store is open Mon-Fri, 8.30am - 4pm.
We occupy a unit at Maynard House, inside New Smithfield Market, in Openshaw, North Manchester, which is accessed from the main entrance on Whitworth Street East (off Ashton Old Road). The site is served well by buses, and we have free parking onsite, as well as secure storage racks for pushbikes.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Volunteer Administrator

British Liver Trust | Central Winchester

In the UK there are more than 11,000 deaths due to liver disease each year. British Liver Trust is determined to achieve real change in liver health and during our busiest period ever, we’re looking for volunteers to support our small, friendly Admin Team within the Operations Department. 

You might be looking for a meaningful way to use your skills, stay professionally active, or gain hands-on experience in an office environment.  Whether you're looking to build your CV, you're between roles, or you're looking to contribute your time to a cause that really matters, we’d love to hear from you.

The role

This is a varied, practical role supporting a busy office. You’ll be involved in the day-to-day administrative work that keeps things running smoothly, particularly when workloads are high. Examples of tasks include:

• Order fulfilment; picking, packing patient booklets and materials, preparing to be posted

• Supporting the team preparing for upcoming events; travel arrangements, accommodation, venues, catering

• General admin; filing, stock taking, shredding, scanning

While this is a volunteer role, the work is meaningful, active, and very much part of the core team.   You don’t need to have worked in a charity before - you just need a positive attitude, reliability, and a willingness to get involved.

What you’ll gain

• Valuable, current office experience in a national charity

• The chance to work as part of a supportive, energetic team

• A meaningful CV addition, whether you’re early-career or more experienced

Many of our volunteers use this experience to support their next paid role, and we’re happy to provide references where appropriate.

About us & location

You’ll be based in our welcoming office in central Winchester, just a 5–10 minute walk from the train station. Please note there is no free on-site parking.

Our Admin Team is small, friendly and collaborative. You’ll be joining us at a critical and exciting time, when extra hands genuinely make a difference.

What we’re looking for

• Reliable people who can commit their time - as little as 2 hrs per week can be a big help to a national charity

• Team-players who are happy to roll up their sleeves and help where needed

This is an unpaid volunteer role, and we’re hugely grateful for the time and energy our volunteers give.

We appreciate the interest and enthusiasm of our community. As our team is very busy and our resources are limited, we kindly ask that those reaching out consider whether they can offer a consistent time commitment. The process of onboarding and supporting new volunteers is resource-intensive, and we need to ensure our efforts are used as effectively as possible.  If you’re interested in being part of a special organisation at its busiest ever time, supporting a great cause while staying active and professionally engaged. 

Can you commit to 2 hours per week of support at our office in Winchester?  We’d love to hear from you. 

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets every 4 weeks on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:

• How people enter the organisation
• How they stay connected
• How they feel valued, informed, and aligned
• How community becomes sustainability

Experience Qualification and Requirements

Essential 

• Ability to commit grassroots full-time effort during the build phase (rest follows completion, not the clock)
• Comfort working unpaid while foundational systems and culture are established
• Deep alignment with community-led, anti-capitalist values and collective ownership
• High levels of consistency, focus, and self-direction in ambiguous, early-stage environments
• Clear understanding that meaningful change requires discipline, structure, and follow-through, not aesthetics or hype
• Commitment to always working through organisational values: Each One Teach One, Love As Law, Knowledge of Self
• Prior experience in one or more of the following: community building or stewardship, membership programmes or participation models , customer, supporter, or community experience roles, systems thinking and organisational design, digital platforms, CRMs, or data-informed engagement, purpose-driven, grassroots, or movement-led organisations
• Ability to balance strategic thinking with practical implementation
• Strong relational skills, including listening, facilitation, and respectful boundary-setting
• Comfort holding complexity, conflict, and accountability with care
• Willingness to be both architect and steward of culture
• Integrity, clarity, and long-term commitment

Desirable 

• (Intentionally left open for growth as the role evolves in an early-stage organisation)

Qualifications

• Formal qualifications not required

Main Responsibilities/ Key Duties

Membership Strategy & Structure

• Design and implement the CIC’s founding membership model, defining clear entry points, engagement pathways, and retention approaches rooted in participation rather than extraction.
• Shape intentional progression routes that support members to move from supporter → contributor → leader, ensuring growth in responsibility, agency, and influence over time.
• Align membership pathways with donor journeys, ambassador programmes, and volunteering routes, ensuring coherence across engagement, fundraising, and advocacy without conflating value with money.

Community Building

• Create a membership culture where people consistently feel seen, informed, included, and valued, regardless of role, status, or capacity.
• Establish sustainable rhythms of communication, updates, shared learning, and reflection that foster belonging, trust, and transparency.
• Enable decentralised participation by supporting member-led initiatives, peer leadership, and collective decision-making rather than top-down control.
• Act as a steward of healthy community dynamics, encouraging dialogue, accountability, and mutual care.

Systems & Data

• Oversee the setup and ongoing use of membership systems (e.g. CiviCRM or equivalent), ensuring they serve people rather than manage them.
• Track and interpret membership growth, engagement, and retention, using insight to strengthen participation and address disengagement early.
• Work collaboratively with Digital, Finance, and Social teams to maintain clean, accurate data and ensure ethical, transparent, and values-aligned data use.

Values & Culture

• Protect the integrity of the membership community by upholding CIC values in all structures, communications, and decisions.
• Identify and address misalignment early, clearly, and respectfully, prioritising restoration and learning over exclusion.
• Co-create and uphold community standards rooted in care, accountability, and shared responsibility—not surveillance or control.

Founding Responsibility

• Help design the future paid Membership Department, including roles, systems, and workflows that reflect collectivism and sustainability.
• Contribute to long-term organisational planning, ensuring membership is a pillar of resilience and shared ownership.
• Act as a culture carrier, modelling commitment, discipline, and collective leadership throughout the build phase.

This Role Is NOT for You If

• You want quick money
• You need external validation to stay motivated
• You prefer rigid hierarchies
• You are uncomfortable with responsibility
• You are only here for a title

What You Gain

• A founding leadership role in a growing CIC

The chance to help design:

• Future paid roles

• Income structures

• Working culture

• Deep personal transformation through meaningful work

• Real contribution to social and cultural change

• Collective success, not individual competition

As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.

A Final Word

We are not offering security.

We are offering possibility.

We are not promising ease.

We are building truth, structure, and collective power.

If you know the old world is ending —

and you want to help build what comes next —

This role is for you. 

Be part of a project to help shape, test and develop our Active Outdoor Offer. You will shape, lead or support outdoor walking & wheeling adventures to help connect visitors to the outdoors. Varied levels of experience encouraged.

By getting involved, you could:

Play a part in shaping what walks and cycle led tours at Ickworth could look like 

Have a say in what a future, more permanent role in the team after could look like

Join an enthusiastic and varied team, play a part in making change at Ickworth make some likeminded connections in the process 

Meet people from all walks of life, helping them access wildlife, nature and the outdoors along the way 

Let your personality shine and put your communication, planning and working group skills into action being part of a team to lead great outdoor adventures

Help build connections to the outdoors 

Take pride in the knowledge that your contribution is helping to look after our special places for everyone, forever 

Keep fit, Healthy and be part of a growing active community

What's involved?

Supporting, encouraging, and facilitating the creation of new outdoor experiences such as cycling, walking and running. 

Testing out new tours, walks and cycle groups in the outdoors.

Learning a bit of story telling along the way, and being part of choosing what is shared and trained for future group leaders. 

Preparation of equipment and ensuring experiences are carried out safely. 

Being a friendly face for visitors, welcoming them to the estate, answering questions, inspiring people to connect with the outdoors and growing support for the National Trust. 

Being part of a varied and enthusiastic team, working closely with the Visitor Experience team and volunteers to ensure that service across all visitor facing components is consistent. 

Assist staff with route planning and visitor information, with the possibility of offsite promotion and engagement with local groups. 

Taking part in the possible connection with local walking or cycling groups.

Taking part in regular Walk Leader & Cycle Leader training to develop skills. Regular catch-up sessions with our Active Outdoors Development Volunteer Manager. 

Incident management will be covered in detail during the Walk Leader and Cycle Leader training including what Walk & Cycle Leaders’ responsibilities are. 

Being part in evaluation and planning meetings to decide what on Active out door role could look like in future.

This role will suit you if you are:

Passionate about the outdoors and enjoy inspiring others to get involved with nature and the outdoors through activity and experiences. 

Able to take part in, lead or support in routes around Ickworth; as the role will involve varying levels of physical activity including shorter close by and Multi Use trail routes, full parkland bike rides and rambling walks through off path spaces. 

Able to work as a team, connecting people and evaluating work along the way. 

Having a friendly and welcoming style of talking to visitors, to welcome people of all abilities and best connect them with the offer that best suits them. 

Keen to develop and support the National Trust's focus on developing inclusive offers to reach more diverse audiences 

Adaptable in your approach to suit different situations and audiences 

Able to respond and support behavioural changes and product initiatives related to sustainability and reducing our carbon footprint 

Enthusiastic about your local environment and are an ambassador for the National Trust's cause to look after special places for everyone, for ever.

FareShare Greater Manchester is looking for safe, confident drivers to join our busy, friendly delivery team. 

We re-distribute tonnes of surplus food a month to charities and community initiatives across Greater Manchester. This is an achievement of which we’re proud, and want to expand and is why we need your driving and delivery skills to support our growing operation, especially in these current times of increased need.

Key responsibilities

Driving a van to deliver surplus food orders to the premises of the various Community Food Members we support. 
Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

As a Delivery Driver at FareShare, you will be driving a temperature-controlled 3.5 tonnes Mercedes Sprinter van; working closely with a Driver’s Assistant to re-distribute food orders to the premises of a wide variety of Community Food Members. You will be involved with loading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are as follows. You must:

Be aged 25 or over, with a clean driver's licence (or a maximum of 3 points).
(Experience of driving a van is desirable though not essential).

Be reliable and be able to commit to pre-agreed volunteer shifts.

Be physically fit to take on moving and handling of food orders.

Possess the ability to follow procedures and instructions.

Have good verbal communication skills.

Have a high respect for Health & Safety standards and procedures.

Have an interest in the work of FareShare Greater Manchester and our values.

In return you will gain:

Career, CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday 8:30am to 4:30pm. 

Drivers' 4 hour shifts begin at 8:30am. 

We especially welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

JOB PURPOSE:

To support the accuracy and integrity of financial data by maintaining reliable donation records and assisting with financial reporting. The Volunteer Finance Data Associate ensures all financial information entered into the accounting system is complete, consistent, and correctly recorded, enabling accurate reporting and effective financial oversight across the CIC.

About the Role

The Volunteer Finance Data Associate focuses on data accuracy, donation records, and financial reporting support. The role ensures that all financial information entering the accounting system is complete, consistent, and reliable, supporting high-quality reporting and sound financial oversight across the CIC.

Experience Qualification and Requirements

Essential Technical Competencies

• Completed a qualification in Accounting, Finance, Economics, Business, or a related discipline OR equivalent practical experience.
• Comfortable working with numbers, spreadsheets, and structured financial data.
• Basic understanding of accounting or finance systems and how financial data flows between them.
• Familiarity with accounting software or a strong willingness and ability to learn new systems quickly.
• High attention to detail with strong logical and analytical thinking skills.
• Process-driven approach with the ability to follow data standards consistently.
• Strong sense of ethics, confidentiality, and responsibility when handling financial and donor information.

Desirable Competencies

• Experience supporting finance or data processes within non-profit, CIC, or purpose-led organisations.
• Exposure to donation tracking, income reporting, or reconciliation activities.
• Experience working with shared digital systems or multi-stakeholder data environments.
• Familiarity with internal reporting, summaries, or basic dashboards.

Qualifications

• Formal qualifications: Not strictly required.
• Education background: Accounting, Finance, Economics, Business, or related fields desirable.
• Professional experience: Equivalent voluntary or practical experience accepted and valued.
• Data protection or finance governance training: Required once in post (training can be provided).

Main Responsibilities/ Key Duties

• Maintain accurate and up-to-date donation and financial data across finance and reporting systems.
• Support regular data checks between payment platforms, CRM systems, and accounting software to ensure consistency.
• Assist with generating basic donation, income, and trend reports for internal use.
• Identify missing data, inconsistencies, duplicate entries, or anomalies and report them clearly to the Lead Financial Accountant.
• Support the preparation of internal finance dashboards, summaries, and structured data outputs.
• Maintain organised and well-structured digital records in line with CIC data governance and documentation standards.
• Follow established processes for data entry, validation, and version control.
• Work under the guidance of the Lead Financial Accountant to improve data quality and reporting accuracy.
• Handle all financial data with confidentiality, care, and ethical responsibility.

You must:

• Be aligned with the CIC’s mission, values, and ethical, anti-capitalist stance.
• Be willing to commit at a founding level during the unpaid build phase of the organisation.
• Be comfortable working with evolving or incomplete financial and data systems and helping to build structure, clarity, and reliable processes.
• Be able to work responsibly with sensitive financial, donor, and operational data.
• Be comfortable collaborating across multiple teams, including Finance, Operations, Fundraising, and Leadership.
• Be able to follow defined guidance, policies, and data controls while applying sound judgement where systems are still developing.

You should bring experience in some of the following:

• Supporting finance, accounting, or data processes within small organisations or teams.
• Donation tracking, income data management, or financial record maintenance.
• Working with accounting software, spreadsheets, or structured digital finance systems.
• Data checking, reconciliation support, or preparation of basic internal reports and summaries.
• Maintaining accurate, well-structured records in low-resource or volunteer-led environments.
• Working with limited budgets in non-profit, CIC, or purpose-led settings.

Formal qualifications are not strictly required, but relevant education is desirable.
Essential equivalent practical or voluntary experience is mandatory.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation focused on ethics, accountability, and mission alignment.
• A practical discussion on financial data accuracy, data flows between systems, and working within evolving operational structures.

If you believe that reliable financial data is foundational to safeguarding, trust, and informed decision-making, this role is for you.

A Final Word

Transparency is power and responsibility.

If you know that:

• Financial integrity builds public trust
• Data accuracy protects communities and donors
• Accountability matters more than scale

Then your contribution here will matter.

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

Join the non-executive Board of Governors of the University of Wolverhampton and help shape the future of an inclusive, values-driven university through strategic leadership, independent challenge, and a shared commitment to the transformative power of higher education.

Who we are

Independent Governors are non-executive members of the University’s Board of Governors. They bring independent judgement, strategic insight, and professional expertise to support the University’s long-term success, financial sustainability, and compliance with an increasingly complex regulatory environment.

The Board operates through a constructive partnership between Governors and the Executive, underpinned by mutual respect, clarity of roles, and a shared commitment to the University’s mission. Governors are responsible for strategic oversight, assurance, and governance, while the Executive team retains accountability for operational leadership and delivery.

Independent Governors are expected to work collaboratively, valuing strong relationships, open dialogue, and collective responsibility. The role requires a genuine commitment of time and attention, including engagement in discussions and workshops that support informed decision-making and long-term stability.

About the role

Setting direction and providing strategic oversight:

• Contribute to the definition, approval, and review of the University’s mission, values, and strategic priorities.
• Support the Board in maintaining a clear long-term strategic direction that is responsive to a volatile external environment.
• Provide assurance on institutional performance and future strategic positioning.

Ensuring financial sustainability and effective governance:

• Monitoring financial performance, long-term sustainability, and the effective management of risk.
• Overseeing governance frameworks and ensuring regulatory compliance, including with the Office for Students Conditions of Registration.
• Ensuring adherence to the University’s Instrument and Articles of Government, Board Regulations, and the Committee of University Chairs Code of Governance.

Providing constructive challenge and assurance:

• Offer informed questioning and constructive challenge, supporting robust decision-making.
• Recognise and respect the professional expertise and leadership of the Executive team, providing oversight without encroaching on operational management.
• Receive and evaluate assurance on delivery, outcomes, and the effectiveness of strategic execution.

Working in partnership with Board leadership and the Executive:

• Effective governance depends on strong relationships and clear communication. Independent Governors are expected to:
• Adopt a collaborative, relationship-based approach that supports Board cohesion and effectiveness.
• Maintain a ‘no surprises’ approach, keeping the Chair appropriately informed and supported.
• Be prepared to adapt thinking and support changes in strategic direction where required.
• Commitment, engagement, and ambassadorship.

The role requires:

• A meaningful commitment of time, including attendance at Board and committee meetings, strategy sessions, and workshops.
• Ongoing development of knowledge of higher education governance, policy, and regulation.
• A willingness to act as an ambassador for the University, representing and promoting it at key events and formal occasions, including graduations

Governors are expected to act in line with the Nolan Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

Appointments are typically for a three-year term, renewable up to nine years, with a 12-month probationary period. The time commitment averages a minimum of 5 hours per month, plus preparation, briefings, and 2 annual strategic away days.

Who we are looking for

We welcome and encourage interest from experienced, values-driven individuals who can bring independent, strategic thinking and senior professional expertise to the University of Wolverhampton’s Board of Governors.

Chair of the Audit & Risk Committee

We are looking for an experienced and commercially minded leader with either direct experience of leading audit and risk services for large and complex public institutions as clients, or as an experienced non-executive with prior service on an audit & risk committee. The successful candidate will have an excellent understanding of the business cycle of an audit & risk committee, including its critical oversight role in financial management, risk, and regulatory compliance, and the importance of audit in ensuring the long-term sustainability and governance of a higher education institution.

Independent Governor – Digital Transformation

We are seeking an individual with extensive experience leading major programmes of IT and digital change, linked to infrastructure planning, capital development, and investment to support organisational growth. This role requires the ability to bring strategic insight into how technology and digital initiatives can transform operations, enhance student and staff (customer) experience, and deliver long-term institutional impact.

Independent Governor – Higher Education Policy & Regulation

We are seeking a candidate with significant experience in higher education policy, regulation, or governance, gained either through work in government, advising government, or supporting the sector through professional and membership organisations.

Candidates could also come from think tanks or policy organisations with expertise in shaping higher education strategy, regulation, and compliance. This role requires an understanding of the wider higher education landscape and the ability to contribute insight into regulatory, policy, and sector developments that affect the University’s strategic objectives.

All Independent Governors

Successful candidates for all roles will demonstrate:

• Independent judgement, integrity, and the ability to act impartially
• Strong analytical, interpersonal, and collaborative skills
• The ability to provide constructive challenge while supporting collective decision-making
• A commitment to preparation, attendance at meetings, and ongoing development
• Alignment with fairness, inclusion, public service, and the University’s values
• A passion for the transformative impact of higher education and the University of Wolverhampton

We welcome applications from candidates of all backgrounds. Diversity of experience and thought strengthens the Board and reflects the inclusive values of our university.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 23 February. 

This Role Brings People Together to Fund Change

At Tell My Truth and Shame the Devil C.I.C., our events are more than fundraising, they are experiences that build community, raise awareness and mobilise support. The Fundraising Events Coordinator ensures that every event, from small community gatherings to large-scale campaigns, is organised, compelling, and aligned with C.I.C values. You will manage planning, logistics, partnerships, and execution, creating spaces where donors, volunteers, and community members can connect, engage, and contribute.

This is not a casual party-planning role, it is strategic, operational, and central to our movement-building work.

About the role:

To plan, organise, and deliver fundraising events and community initiatives that engage supporters, generate income, and strengthen relationships while ensuring alignment with C.I.C values, safeguarding, and operational standards.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong Experience planning, coordinating, and delivering events, campaigns, or community initiatives.
• Familiarity with fundraising or donor-focused events.
• Budgeting and financial tracking for events.
• Experience coordinating volunteers or small teams.
• Strong organisational and project management skills.
• Ability to manage multiple deadlines, logistics, and stakeholders.
• Competence in using spreadsheets, event management tools, or CRM systems.
• Strong communication and interpersonal skills for engaging donors, volunteers, and partners.
• Knowledge of safeguarding, GDPR, and health & safety considerations for events.
• Ability to evaluate event success and provide actionable recommendations.
• Experience producing promotional or campaign content in collaboration with communications teams.

Desirable / Can Be Developed

• Experience with digital or hybrid event platforms.
• Understanding of donor engagement strategies and campaign alignment.
• Experience working in volunteer-led or grassroots organisations.
• Familiarity with sponsorship acquisition and management.
• Skills in post-event reporting and data analysis for donor retention.

Qualifications

• Formal qualifications not required, but desirable 
• Equivalent, essential professional experience in events, fundraising, or project coordination is highly mandatory.

Main Responsibilities/ Key Duties

• Plan, coordinate, and execute fundraising events, campaigns, and community initiatives, both in-person and virtual.
• Develop event concepts and strategies aligned with the C.I.C’s mission, fundraising goals, and target audiences.
• Manage all event logistics, including venues, suppliers, volunteers, schedules, and budgets.
• Collaborate with the Fundraising Director to ensure events support broader fundraising strategies and income targets.
• Work with Content and Donor Communication Specialists to create promotional materials, event invitations, and campaign messaging.
• Coordinate with the Finance Liaison Officer and Data and Donor Relations Officer to track sponsorships, ticket sales, donations, and in-kind contributions.
• Ensure all events comply with safeguarding, health and safety, GDPR, and C.I.C policies.
• Recruit, brief, and manage volunteers supporting events, providing guidance and supervision as needed.
• Oversee post-event follow-up, including donor acknowledgement, surveys, and reporting to leadership.
• Monitor and evaluate event performance, providing recommendations for improvement and lessons learned for future activities.
• Maintain clear records of event budgets, attendance, outcomes, and feedback.
• Support community engagement and participation, ensuring events are inclusive, accessible, and reflective of C.I.C values.
• Act as the point of contact for external partners, sponsors, and stakeholders involved in events.
• Contribute to long-term planning for recurring or annual fundraising initiatives.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid hands-on or logistical challenges
• Are seeking immediate paid employment
• Are uncomfortable managing sensitive, trauma-informed, or high-profile events

Important to Be Clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for planning and delivering impactful events
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Events bring people together.
Safety keeps them coming back.

If you know that:
Inclusive spaces protect dignity. Planning is part of safeguarding. Care creates community.