Director of services volunteer roles

Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?  ECU is a small, dynamic non-profit working to transform the economy. Join us!

What will you be doing?

In addition to the responsibilities of all board members, the Treasurer will: 

1. Support the Board to review and monitor ECU’s financial performance and sustainability
2. Ensure the Board receives timely, accessible and accurate financial information
3. Support the team to develop and maintain robust and proportionate financial policies, processes and risk management systems

What are we looking for?

• Commitment to ECU’s mission and values
• Commitment to the legal duties and responsibilities
• Financial management experience, policies, risk
• Qualifications
• Able to interpret, interrogate and communicate financial information
• Work as part of a diverse team, and devote the time 

Desirable - treasurer experience

What difference will you make?

We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue.

Before you apply

• Your interest in this role and what you could bring to it
• What would you want to learn and gain?

Interview 25 Feb in London (expenses paid)

NFYFC is seeking a trustee with strong finance experience in the charity or not-for-profit sector to join its Board and support delivery of our five-year strategy.

This role combines strategic oversight with hands-on support. Following a sustained operating deficit since the Covid period, NFYFC is focused on strengthening financial sustainability, improving financial discipline, and building long-term resilience. We are looking for a trustee who is willing to roll up their sleeves, work constructively with the Executive team, and help guide the organisation through this recovery phase.

Location: Remote / Hybrid (UK-based applicants only)
Commitment: Approx. 8–12 hours per month (flexible)
 

About Guardian Light Foundation

At Guardian Light Foundation (GLF), we believe that every child and single parent deserves a chance to rebuild, thrive, and shine again.

We are a growing social enterprise dedicated to helping homeless and abused children/teenagers and struggling single-parent families find hope, healing, and a pathway to a brighter future.

Our mission is to provide safe housing, life-changing mentorship, legal and emotional support, and employment pathways that empower individuals to live with dignity and independence.

As we build our Future Skills & Employment Hub, we’re looking for a compassionate, empowering, and dedicated Life Skills & Confidence Mentor to join our early-stage team and help us shape lives from the ground up.

About the Role

This is more than a freelance position — it’s a calling for someone who truly wants to make a difference.

As a Life Skills & Confidence Mentor, you will guide young people and single parents through the essential tools of everyday living — communication, self-esteem, decision-making, emotional resilience, and personal growth.

You’ll be part of a safe, supportive, and inspiring environment where your voice and expertise directly influence the future direction of our foundation and the lives we transform.

Key Responsibilities

• Deliver interactive life skills and confidence-building workshops (online and in-person)

• Mentor participants on self-awareness, resilience, problem-solving, and positive communication

• Create a safe and inspiring space where participants feel heard and valued

• Develop session plans, resources, and engaging group activities

• Identify individuals needing emotional or practical support and refer them to our in-house wellbeing or counselling team

• Participate in team meetings via Microsoft Teams and share ideas for program improvement

• Act as an ambassador for Guardian Light Foundation at events or networking opportunities

What We’re Looking For

• Deep passion for helping children, teenagers, and single parents rebuild their lives

• Empathetic, patient, and inspiring communicator

• Experience in mentoring, youth work, coaching, or personal development training

• Understanding of trauma-informed approaches or working with vulnerable individuals

• Strong organisational and interpersonal skills

• DBS Certificate (or willingness to complete a Volunteer Enhanced DBS Check – £12.50)

• Commitment to 8–12 hours per month (flexible scheduling)

What You’ll Gain

Joining at this stage means you grow with us — and your contributions truly matter.

✨ Benefits include:

• Opportunity to become part of our Board of Directors or Advisory Board as the organisation grows

• Being a founding mentor in a groundbreaking, purpose-driven UK charity

• Direct impact on the lives of young people and families who need your guidance most

• Recognition on our website and social media for your incredible contribution

• Invitations to GLF’s future events, training, and community networking sessions

• Professional reference and certificate of contribution

• Flexible hours and remote working options

• Belonging to a warm, passionate, and supportive team dedicated to real change

Volunteer Researcher – Yellow Wood Project

Location: Remote (UK-based preferred)

Type: Volunteer (Flexible, ~10-20 hours/month)

Reporting to: Director/Founder

Organisation Type: Community Interest Company (CIC)

About Us

We are a mission-driven Community Interest Company dedicated to early intervention against online harms and the prevention of child sexual abuse and exploitation (CSEA) and violence against women and girls (VAWG). Rooted in a behavioural science approach combined with systems thinking, we work to understand the contemporary online context for children and young people and pathways to engaging with harmful content, develop evidence-based interventions which support healthier sexual and social development, and create safer communities through primary and secondary prevention.

Role Overview

We are seeking a passionate and proactive Volunteer Researcher to help us on our Insight and Understanding workstream; conducting primary and secondary research as well as providing guidance on commissioned research. This is a key voluntary role for someone with a background in social research who wants to use their skills to make a measurable difference in a sensitive but vital area of public benefit, increasingly recognised as an urgent issue and one in receipt of growing governmental attention.

Key Responsibilities

Depending on experience and availability, responsibilities may include:

• Conducting desk-based research and literature reviews (academic, policy, and grey literature)
• Contributing to the establishment of the organisation’s Research Ethics Policy
• Supporting the design of research projects, including research questions, methods, and tools
• Assisting with data collection (e.g. surveys, interviews, focus groups), where appropriate
• Supporting data analysis (qualitative and/or quantitative)
• Summarising findings into clear written outputs (briefings, reports, blogs, or presentations)
• Supporting evidence gathering for funding applications, policy submissions, or advocacy work
• Contributing to the maintenance of research logs, references, and documentation
• Adhering to the organisation’s research ethics and data protection policies at all times

What We’re Looking For

Essential

• Experience in social research, public policy, or social impact
• Strong written communication skills and attention to detail Ability to work independently and manage time effectively
• Willingness to follow ethical research standards
• Alignment with the organisation’s mission and values
• Ability to work on highly sensitive topics related to issues including: pornography, violence, sexual offending, and misogyny.

Desirable

• Undergraduate or postgraduate study (completed or ongoing) in a relevant field (e.g. social sciences, psychology, criminology, education, public health, data science)
• Familiarity with research methods such as surveys, interviews, and digital ethnography
• Experience conducting literature reviews or academic research
• Thematic data analysis skills
• Understanding of issues relating to online harms, child safety, or digital wellbeing and familiarity with safeguarding  
• Familiarity with behaviour change frameworks (e.g. COM-B, Behaviour Change Wheel)

Time Commitment

• Approximately 10-20 hours per month
• Flexible schedule, with occasional online meetings
• Project-based with ability to work on discrete project or ongoing basis, as preferred

What We Offer

• A meaningful opportunity to contribute to the protection of children from online harms, as well as a CSEA and VAWG prevention mission
• Flexible, remote working with supportive leadership
• Recognition in reports and communications
• A reference or endorsement after three months of active volunteering
• The chance to shape organisation direction at an early and impactful stage of growth

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Trustees - Parkrun

We’re pleased to announce an exciting opportunity for two trustees.

Parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 22nd year, parkrun spans over 2,800 locations in 23 countries with more than 11 million people registered, and counting. And we have really only just begun.

The role

We are excited to announce that we are now recruiting two new trustees for parkrun’s Global Board. The new trustees will bring their diverse perspectives to provide valuable support to the parkrun charity in making the world a happier and healthier place and deliver on our global objectives.

Our trustees and committee members are a vital part of our volunteering community. While the role is unpaid, reasonable expenses will be reimbursed

What is it?

This is an opportunity to work with a diverse, passionate board and leadership team where you can play a pivotal role in helping us to achieve our ambitious five-year global strategy. By becoming a trustee on parkrun’s Global Board, you will help to shape the future of the world’s largest health and wellbeing movement.

Being a trustee is more than simply attending board meetings; it offers you the chance to be part of something that really matters and brings all types of people together. In this position, you will bring your unique expertise to help break down barriers to physical activities, and you will see the positive effects of your work in the wider parkrun community, every weekend.

Who are we looking for?

Our Trustees bring a range of skills and experience to the charity. As we expand further across the world, we are specifically looking for global experience and with one of these two skill sets and experiences:

• Knowledge of sports governance, whether in a National Governing Body or other similar entity, and safeguarding.

AND / OR

• Significant experience as an Ambassador and/or Event Director at parkrun. We are open to applications from our international volunteers.

Knowledge and experience of digital, charity governance or fundraising within a charity would also be preferred. One of the two profiles could also have the ability and experience to fulfil the role of Welfare and Safety Lead for the Board.

The time commitment is estimated at 1-2 days per month. This includes attending usually four board meetings a year, as well sub-committee meetings as required (sub-committees are usually virtual), and any annual gatherings. Trustees usually join one or two sub-committees.

The deadline for applications is 1 February 2026.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

About Proteus

Proteus is an award-winning theatre company that believes the audience is as vital as the artist. The company holds that truly dynamic and relevant theatre emerges when audience and artist inspire each other’s imagination. Quality, integrity, and innovation lie at the heart of Proteus’ work and form the criteria by which its success is measured. Founded in 1981 and based in Basingstoke, Hampshire, Proteus has a long-standing history of creating and presenting high-quality work that serves both local and national audiences.

The Role

Proteus is actively seeking new members to join its Board of Trustees, offering the opportunity to make a meaningful impact. The company is committed to transforming society through radical acts of kindness and believes in the universal value of the performing arts. Trustees will support Proteus’ mission to make culture thrive within the local community while helping to deliver theatre that tours across the UK.

Trustees contribute to creating innovative theatre and support leading artists working in the performing arts today. They help bring diverse forms of art—including theatre, circus, music, spoken word, visual art, cabaret, and film—to Basingstoke communities at accessible prices.

Beyond producing touring theatre, Proteus operates as a non-profit organisation that runs an arts centre, artists’ studios, a gallery, a café, and a wide-ranging programme of support for artists. Trustees engage with a dynamic organisation whose activities span local and international stages.

Serving as a Trustee offers a fulfilling and enjoyable experience, providing opportunities to meet artists from across the industry, collaborate with Proteus staff and fellow board members, and help shape the future of one of the South’s most exciting arts organisations.

Who Proteus is Looking For

Proteus seeks individuals who are enthusiastic and passionate about the arts as a force for social change. Prospective trustees should share the company’s conviction in the transformative power of the arts and its commitment to inclusivity. Proteus actively encourages applications from people with diverse backgrounds, skills, and experiences.

Even those who feel they may not meet every criterion are encouraged to get in touch, as the organisation values the whole person and provides support for new trustees to develop their skills on the job.

Trustee Responsibilities

Trustees serve on a voluntary, unpaid basis. The primary purpose of the board is to ensure that Proteus achieves its objectives. Trustees are expected to:

• Attend four board meetings per year (usually via Zoom) for a minimum term of three years and participate in an annual one-day board retreat in Basingstoke.

• Attend Proteus performances and events when possible.

• Support fundraising activities where possible.

• Provide advice and guidance to staff as required.

• Commit to the mission and values of Proteus.

• Understand and accept the legal duties, responsibilities, and liabilities of being a Trustee.

• Ensure Proteus is well-governed and complies with its constitutional and charitable objectives.

• Act as ambassadors for Proteus, opening doors and helping expand networks and contacts.

• Contribute actively to Proteus’ strategic direction and development, offering ideas, connections, and support in growing its network of partners, supporters, and donors.

Every day, disabled people who rely on highly trained assistance dogs face unnecessary barriers. From being refused entry to shops and restaurants, to navigating confusing legal protections. These challenges persist despite the vital role assistance dogs play in giving people greater independence, confidence, and opportunity.  Outdated legislation and a lack of clarity around rights and responsibilities mean progress is slow. Change is urgently needed.

That’s where you come in. We are working in partnership with Assistance Dogs UK (ADUK), the umbrella body of 14 accredited assistance dog charities in the UK, to secure expert voices to help shape the future of access and protection for assistance dog partnerships. By joining, you will contribute to a vision of a society where disabled people face no barriers, where legislation is clear and enforceable, and where high standards safeguard both people and dogs.

What we’re looking for
You will bring credibility, relevant skills and knowledge, and a commitment to integrity, openness, and collaboration. You will be confident in influencing, communicating clearly, and making an active contribution. The ability to draw on your networks to support the panel’s work is also valuable.

To achieve this, ADUK is seeking an expert voice in the disability space with some or all of the following experience and knowledge:

• Lobbying and changemaking
• Advocacy
• Rights and access

Panel members are expected to:

• Demonstrate high levels of personal credibility, bringing relevant experience, skills and knowledge.
• Conduct themselves with integrity, objectivity, openness, and honesty.
• Demonstrate their capability to be personally effective, with excellent communication skills, and the ability to influence, and actively contribute.
• Harness relevant networks as required.

Training will be provided on assistance dog standards and/or ADUK policy context. The panel member will join a newly formed Advisory Panel, which draws expert voices from legal, strategic communications, animal welfare and policy.

About ADUK
ADUK work to the highest international standards of assistance dog training and welfare, uniting their member organisations, and systematically changing minds - from policymakers to service providers, through to sector professionals and the general public, using evidence-based advocacy and education to further their objectives. 

For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment. Expressions of interest should be submitted through the Charisma website and include a comprehensive CV and supporting statement.

We welcome and encourage expressions of interest from people of all backgrounds who reflect our diverse society.

Closing date: Monday 23 February 2026
Charisma vetting interviews will need to be completed by lunchtime on Friday 27 February in preparation for shortlist submission by EOD.
Interviews with ADUK are expected to take place in early March.

Dancers’ Career Development (DCD) is the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers.

We are seeking a new Co-opted Committee Member with finance expertise and an interest in dance to join our welcoming and experienced Finance, Audit & Risk Sub-Committee of the Board of Trustees. Our ideal candidate will have a good understanding of the requirements of charity governance and risk.

For full details, including how to apply, please download the role information pack from our website. 

Application deadline: Monday 9 February 2026.

We are seeking someone who has experience of being a Treasurer or Finance, Audit & Risk Committee Member (preferably in the charity sector) and has a good understanding of the requirements of charity accounting and governance.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

The Fishermen's Mission is the only charity solely dedicated to supporting fishermen and their families (both active and retired) in the UK. Working closely with our maritime partners, our aim is to relieve despair or deprivation 

What will you be doing?

The Board of Trustees (The Council), consists of up to 15 Trustees. Today there are 10 Trustees with a variety of backgrounds and skills and we are seeking around 5 new Trustees.

The Fishermen’s Mission is ever keen to increase the diversity of The Council and is looking for potential Trustees with a range of skills and who come from differing walks of life each with their own unique life experiences to help bring direction and focus to the delivery of vital provision in fishing communities. 

The Council meets four times a year: twice ‘in person’ during the day and usually in London, and twice online. One sub-committee meets three times yearly and two others meet twice yearly (sub-committee business is also conducted online). 

The Council also seeks to meet once annually for an in-person ‘away day’ (afternoon session / overnight stay / morning session / disperse).

We welcome interest from Christian Ministers; fishermen and family members; those who have experienced our work; healthcare practitioners; those experienced in law; HR and governance and PR. 

What are we looking for?

The Fishermen’s Mission is an incorporated charity, meaning it is a registered charity and a Company Limited by Guarantee. The charity is directed by a Board known as the Council of Management (or ‘Council’) consisting of up to 15 Trustees. 

Trustees are also company directors and are responsible for the overall direction of the charity, the general control and management of the administration of a charity and to ensure that the Chief Executive and Senior Management Team delivers the charity’s services efficiently, effectively and legally.

Currently there are 10 Trustees with a variety of backgrounds and skills. The Fishermen’s Mission is ever keen to increase the diversity of the current board and is looking for potential Trustees with a range of skills and who come from differing walks of life each with their own unique life experiences to help bring direction and focus to the delivery of vital provision in fishing communities. 

Main responsibilities of Trustees. There are six main responsibilities of a Trustee:

1. Ensure the charity is conducting its purposes for the public benefit.
2. Compliance with the Charity’s governing document and the law.
3. Act in the charity’s best interests.
4. Manage the charity’s resources responsibly.
5. Act with reasonable care and skill.
6. Ensure the charity is accountable.

Trustees must have and accept ultimate responsibility for directing the affairs of The Fishermen’s Mission, ensuring effective and efficient administration, including having appropriate policies and procedures in place and holding the Chief Executive to account when necessary. 

Trustees must ensure that the charity pursues its stated charitable objects, in compliance with the Articles of Association, establishing a clearly defined vision, set of values and strategy, ensuring that there is a common understanding of these by trustees, staff and associated personnel and evaluating output performance against agreed targets.

Trustees must ensure there are regular reviews of the environment in which the charity operates, identifying changes that might affect the way the charity operates - political, financial, demographic, competitive, partnerships, alliances.

Management of Resources. It is a Trustee’s legal duty to responsibly manage the resources and ensure the financial stability and solvency of The Fishermen’s Mission, including the proper investment of its funds. 

Personal conduct . It is a Trustee’s legal duty to act with reasonable care, skill and prudence in all matters relating to The Fishermen’s Mission. 

Conflict of interest . It a Trustee’s legal duty to act in the best interests of The Fishermen’s Mission. 

Minimum age. Trustees must be at least 16 years old.

Disqualification. You must not act as a trustee if you are disqualified under the Charities Act unless your disqualification has been waived by the Commission. 

Fit and proper persons. All trustees must be ‘fit and proper persons’.

Disclosure & Barring Service checks. The Fishermen’s Mission will conduct appropriate DBS checks.

Personal Qualities. Trustees will be committed to the values and goals of the charity including a commitment to equal opportunities and the active promotion of diversity across the charity. 

Professional skills. Trustees are expected to provide Council with knowledge, experience and skills from a wide range of areas.

What difference will you make?

Commercial fishing remains the most dangerous occupation in the British Isles. 

The Fishermen’s Mission is the only charity solely dedicated to providing emergency support alongside practical, financial, spiritual and emotional care for fishermen both active and retired and their families.

As a trustee, your passion will help support those members of one the UK's traditional industries. 

We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.

Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.

Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.

The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.

This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.

The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.

Impact Initiatives is seeking a trustee with financial expertise to join our Board at an exciting time of growth and innovation.

This is an opportunity to support a values-driven charity working creatively to address complex social issues and to learn and work with a motivated committed team to make a positive difference to thousands of peoples lives each year. 

As a Trustee, you will:

• Contribute to long-term financial planning and resilience in a changing funding environment
• Ask the right questions at the right time, helping the Board understand risks, explore options, and make well-balanced decisions
• Support responsible innovation that aligns with Impact Initiatives’ values and risk appetite

Being an Impact trustee is a great way to:

• Support a cause you believe in
• Develop new skills,
• Enhance your CV
• Work with a wide range of people,
• Gain work experience
• Give yourself a new challenge
• Use skills for for purposes other than financial gain

Inclusive Boards is delighted to support Bowel Cancer UK in their search to appoint three new Trustees. 

Bowel Cancer UK is the UK’s leading bowel cancer charity. They support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease, and campaign for early diagnosis and access to best treatment and care.

Bowel Cancer UK is entering a defining period for the charity. Their strategy places bold focus on early diagnosis, improved treatment and care, accelerating research, and ensuring that every voice—especially those less often heard—shapes their direction.

About the Trustee opportunities:

We are seeking three talented and committed Trustees with a particularly interested in hearing from candidates with experience in one or more of the following areas:

• Professional healthcare (not only medics) with experience in research and caring for bowel cancer patients
• Fundraising / income generation

The charity is also keen for the Board to reflect more fully the UK-wide nature of their role and work, noting particularly that they don’t currently have a Board Member from Wales, as well as groups disproportionately affected by bowel cancer. For example, research shows that:

• Women are more likely than men to be diagnosed with bowel cancer in an emergency setting. These are often at a later stage, when bowel cancer is harder to treat.
• Black people are more likely than white people to be diagnosed in an emergency setting, when bowel cancer is harder to treat.
• People from ethnic minority groups have a lower participation rate in the bowel cancer screening programme than white people.

Bowel Cancer UK is committed to widening the diversity of the Board to reflect a broad and inclusive range of backgrounds and skills, and would welcome applicants who reflect the diverse communities that they serve.

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact