Engagement volunteer roles

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

ARE YOU?

• passionate about supporting young people?
• able to engage well with young people and their carers?
• resourceful, creative and solution focussed?
• organised and able to carry out basic administration tasks?
• able to spare 10-15 hours a week? Times can be flexible to suit the service and the right person, however early evening availability (3-6) to accommodate visits to young people would be needed.
• a driver with business insurance.

YOU WILL...

• make a positive impact in a young person’s life
• support other volunteers in their role
• contirubute to the development and growth of an essential service for young people
• experience role satisfaction and reward.

ASIST WILL... 

• provide full training, support and supervision
• cover travel and other agreed expenses
• provide additional training if appropriate and the chance to learn and develop valuable skills, knowledge and experience
• offer career progression if suitable opportunities arise.

As part of the Government led Communities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focused on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee families into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group: Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support: Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing: With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family: Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact: You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years: Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

Full training and expenses covered.

Do you love marketing, creativity, and fresh ideas? Would you like to use your skills to support a cause that truly matters?

We’re looking for a Legacy Marketing Volunteer to work alongside our friendly Legacies Team, helping us innovate and energise how we promote this vital source of income.

What you’ll be doing:

• Bringing new ideas to our annual legacy marketing plans
• Researching current marketing trends and sharing insight
• Supporting awareness campaigns that inspire supporters
• Assisting with data and reporting
• Helping to steward pledges and gather meaningful legacy stories
• Working collaboratively to enhance and grow our impact

This role will take place at Dorothy House Hospice in Winsley, fortnightly on a Wednesday morning.

This role is perfect for someone who:

• Has marketing experience (professional or voluntary)
• Is creative, curious and full of ideas
• Is computer literate and confident working with data
• Enjoys collaboration and making a difference

Why volunteer with us?

Because legacy giving changes lives, and so can you. Your skills will directly support the future of hospice care while giving you the chance to do meaningful, rewarding work. Interested? We'd love to hear from you.

VOLUNTEER WITH SUNSHINE!

Fundraising Volunteers Wanted!

Could YOU help us raise the SUNSHINE we need to get started?

SUNSHINE Charity is setting up — and we're on a mission to raise the seed funding we need to launch our charity and start delivering the programmes, activities and support that people experiencing loneliness and social isolation need.

We're looking for enthusiastic, creative and motivated fundraising volunteers who can help us turn ideas into fundraising opportunities and help us build the financial foundations of SUNSHINE.

Whether you've got fundraising experience, grant-writing skills, digital fundraising knowledge, business connections, event ideas — or simply a brilliant idea and the enthusiasm to make it happen...

WE WANT TO HEAR FROM YOU!

WHAT YOU'LL HELP US DO

Working with our Founder and wider SUNSHINE team, you'll help us explore and develop different ways to raise the funds we need to get started.

This could include:

• Crowdfunding & Digital Fundraising

Help us create and promote online fundraising campaigns that get people excited about SUNSHINE and inspire them to support what we're trying to achieve.

• Small Grant Applications

Help identify suitable grant opportunities and support us with researching, writing and submitting small grant applications.

• Fundraising Activities & Events

Help us come up with fun, creative and achievable fundraising ideas — and help organise small fundraising activities and events.

• Business Support & Donations

Help us approach local businesses and companies to explore opportunities for:

• Donations
• Sponsorship
• Gifts in Kind
• Community Support
• Partnerships

• Fundraising Campaigns

Help us develop creative fundraising campaigns that tell the SUNSHINE story and inspire people to get behind us.

• Community Fundraising

Help us find new ways for individuals, groups, communities and supporters to raise money for SUNSHINE.

• Bring Your Own Ideas!

Have a fundraising idea we've never thought of?

We want to hear it!

WE'RE LOOKING FOR PEOPLE WHO...

You might have experience in:

• Fundraising
• Grant Writing
• Digital Fundraising
• Marketing & Campaigns
• Events
• Business Development
• Corporate Partnerships
• Crowdfunding
• Income Generation

But you don't have to be a fundraising professional.

We're also looking for people who are:

• Passionate & enthusiastic
• Creative & full of ideas
• Confident communicators
• Friendly & approachable
• Proactive & willing to get stuck in
• Organised & reliable
• Passionate about making a difference

Most importantly...

You believe everyone deserves connection, community and a little more SUNSHINE.

THIS IS MORE THAN FUNDRAISING

Every pound we raise helps us get closer to launching SUNSHINE.

It helps us create:

• Community sessions
• Digital inclusion activities
• Creative activities
• Opportunities for people to meet others
• Spaces where people feel welcome and included
• Opportunities to build human connection

And ultimately...

More opportunities for people experiencing loneliness and social isolation to feel connected, valued and part of something.

HYBRID VOLUNTEER ROLE

A few hours per week

The majority of fundraising activity can be carried out remotely, making this a flexible volunteer opportunity.

Occasionally, you may be asked to attend activities in Tower Hamlets and across Inner London, including:

• Fundraising Events
• Business & Community Meetings
• Fundraising Campaign Activities
• SUNSHINE Events
• Volunteer Meetings

HELP US GET SUNSHINE OFF THE GROUND!

We're at the beginning of our journey.

That means your contribution could make a HUGE difference.

You won't simply be joining an established fundraising department.

You'll be helping us BUILD one.

You'll have the opportunity to:

1. Shape our fundraising approach
2. Develop new fundraising ideas
3. Build relationships with supporters
4. Help secure our first grants
5. Help bring in seed funding
6. Create fundraising campaigns
7. Connect SUNSHINE with businesses and communities
8. See your fundraising directly contribute to launching our work

READY TO HELP US RAISE SOME SUNSHINE?

• VOLUNTEER WITH SUNSHINE.
• HELP US RAISE THE FUNDS TO GET STARTED.
• HELP US BUILD SOMETHING BRIGHTER.
• HELP US SMASH LONELINESS.
• HELP US BRING SUNSHINE INTO PEOPLE'S LIVES.

COME SHINE WITH US!!!

SUNSHINE Charity

Positivity • Human Connection • Community • Belonging

VOLUNTEER WITH SUNSHINE!

Operations Lead Wanted!

Could YOU help turn the SUNSHINE vision into reality?

SUNSHINE Charity is setting up — and we're looking for an enthusiastic, organised, proactive and people-focused volunteer to work alongside our Founder and help us build the operational foundations of SUNSHINE Charity.

We're looking for someone who can bring energy, structure, ideas and a positive can-do attitude to help keep everything moving behind the scenes as SUNSHINE grows.

This is an exciting opportunity to play a key role in helping a grassroots start-up charity develop from the ground up and turn our vision of positivity, human connection, community and belonging into real action.

WHAT YOU'LL HELP US DO

Working closely with our Founder, you'll help support the day-to-day operational management and development of SUNSHINE Charity, including:

• Helping turn our plans and ideas into action.
• Helping organise and coordinate SUNSHINE's activities, projects and programmes.
• Helping keep our start-up plans moving forward and making sure things don't get forgotten.
• Supporting our growing team of volunteers and helping different parts of SUNSHINE work together.
• Helping coordinate meetings, activities, events and key deadlines.
• Helping develop and maintain operational processes, systems and ways of working.
• Helping monitor progress across our projects and programmes.
• Bringing new ideas to make SUNSHINE work smarter, better and more effectively.
• Helping identify things that need doing before they become problems.
• Helping connect the dots between our volunteers, programmes, partnerships and wider charity activity.
• Helping create an organised, positive and vibrant culture as SUNSHINE grows.

And most importantly...

Helping our Founder turn the BIG SUNSHINE vision into something REAL!

WHO ARE WE LOOKING FOR?

You don't need to have worked for a charity before.

You don't need to have every answer.

We're looking for someone who is:

• Positive & enthusiastic
• A problem solver
• Organised & structured
• Proactive & takes initiative
• Friendly & approachable
• A great communicator
• Creative & full of ideas
• Reliable & dependable
• Comfortable getting stuck in

And someone who can look at something and think:

"Okay... how can we make this happen?"

You might have experience in operations, project management, administration, business, charity management, events, volunteering or running projects — but we're much more interested in your attitude, enthusiasm and ability to get things done.

THIS IS A HANDS-ON ROLE

This isn't a role where you'll simply sit back and watch things happen.

SUNSHINE is a grassroots start-up charity, which means there will be plenty to do, plenty to build and plenty of opportunities to make your mark.

You'll have the opportunity to:

• Help create systems from scratch.
• Shape how SUNSHINE operates.
• Bring your own ideas to the table.
• Work directly with the Founder.
• Help build a growing volunteer-powered organisation.
• See your work turn into real community activity.

You'll be helping build SUNSHINE from the ground up.

HYBRID VOLUNTEER ROLE

A few hours per week

The majority of the role can be carried out remotely, making this a flexible volunteer opportunity.

Occasionally, every few months, you'll need to be available to attend activities in Tower Hamlets and across Inner London, which may include:

1. Team & Volunteer Meetings
2. Planning Sessions
3. Community Activities
4. Project Meetings
5. Training & Development
6. Volunteer Recruitment Activities
7. SUNSHINE Events

WHY JOIN US?

Because this isn't just another volunteering role.

You'll be joining us at the beginning of the SUNSHINE journey.

You'll have the opportunity to help shape how the organisation works, support our Founder, build something from the ground up and help turn an ambitious vision into meaningful community action.

And ultimately...

You'll be helping us create more opportunities for people to connect.

• More conversations.
• More friendships.
• More smiles.
• More belonging.
• More SUNSHINE.

READY TO HELP US MAKE IT HAPPEN?

• VOLUNTEER WITH SUNSHINE.
• HELP US BUILD SOMETHING BRIGHTER.
• HELP TURN OUR VISION INTO ACTION.
• HELP US SMASH LONELINESS.
• HELP US BRING SUNSHINE INTO PEOPLE'S LIVES.

COME SHINE WITH US!!!

SUNSHINE Charity

Positivity • Human Connection • Community • Belonging

We’re looking for friendly, reliable volunteers to help look after Dorothy House donation boxes in their local area. These small but mighty boxes are found in community shops and buildings, and help to raise thousands of pounds each year. With your help we can make sure they’re always in the right places and well looked after.

This is a simple, flexible role that makes a big difference close to home.

Income from our shop collection boxes raises over £35,000 every year, and with help, this figure could be much higher. It is also an amazing way to create lasting relationships with businesses situated in the heart of our community - businesses that help promote other valuable Dorothy House news and events. Please help us keep our collection boxes visible so we can continue to raise vital funds for end-of-life care.

You’ll volunteer in your own local area, choosing routes and venues that suit you, with support from the Dorothy House team whenever you need it.

What you will be doing

• Checking in on donation boxes in local shops, cafés, and community venues (small collection boxes you often see beside shop tills).
• Swapping full boxes for empty ones and depositing the cash using our secure local systems
• Spotting new places where a box could be placed
• Building light, friendly relationships with staff and thanking them for their support
• Sharing Dorothy House leaflets or information when appropriate

The skills you need

• Trustworthy and happy to work independently
• Enjoys chatting with people in your community
• Likes practical tasks and keeping things running smoothly
• Takes pride in supporting a local cause

What's in it for you

• Be part of your local community
• Meet new people
• Give something back
• Travel and pre-agreed expenses can be reimbursed
• Full training and induction will be provided
• Learn new skills

Volunteers need to be over 18 years old and will be expected to use their own transportation and should have access to a car. Mileage will be reimbursed.

Applications are welcomed from all sections of the community.

If you would like to volunteer, please click apply!

Rights & Security International (RSI) is offering this exciting opportunity for new volunteer Trustees to join our Board.

About us

We are a small, expert charity dedicated to promoting the freedoms of expression, belief and identity, while stopping governments from treating people as ‘terrorism’ threats simply because of who they are.

We challenge religious, racial and gender bias in national security programmes, promote justice and transparency, and ensure that the voices of communities facing discrimination are heard.

We were founded by a group of women activists in Northern Ireland in 1990 to seek justice for rights violations committed as part of the conflict in the region, and now work throughout the UK and internationally.

Today, we focus especially on ending Islamophobia and racism in counter-terrorism programmes, stopping governments from treating migrants and asylum-seekers as ‘security’ threats unfairly, and upholding the rights of peaceful protesters.

Globally, we work primarily to support civil society and expose harmful ‘security’ or ‘emergency’ laws in several parts of Latin America and East Africa; our project on environmental human rights defenders also brings together activists from Southeast Asia. We raise the profile of rights violations and help develop new narratives and strategies.

We have a large impact for our size, publishing groundbreaking investigations and carrying out effective advocacy in Westminster, at the UN and elsewhere.

About you

The successful candidates will bring a dedication to upholding human rights and equality, especially in the counter-terrorism and national security contexts. You should have a strong dedication to human rights principles and an understanding that human rights are for everyone.

You should have experience in a field that is relevant to charity work, such as community organising/grassroots activism, law, communications, advocacy, accounting, management or supporting human rights defenders.

We are especially interested in applications from candidates with lived experience of:

· Migration to, or seeking asylum in, the UK; OR

· Promoting people’s fundamental rights in El Salvador, Mexico, Honduras, Ecuador, Colombia, Peru or Chile.

About the Trustee role

As a Trustee, you will have an active role in shaping our organisation and ensuring that we are well run. We welcome enthusiastic, active governance and a curiosity about why and how we do our work. You would have an impact by shaping our strategies, helping us build our networks and (as appropriate) collaborating directly with staff. We work from the grassroots level (advising migrants) to the international one (drawing UN attention to rights violations), so your impact as a Trustee will ultimately make a difference to both individual lives and broader systems.

Trustees are expected to attend remote Board meetings approximately six times per year.

Trustees who live in/near the UK are also expected to attend one annual in-person ‘away day’ in London.

We are looking for Trustees who will enthusiastically promote RSI, including to potential donors.

All Trustee roles are unpaid, although reasonable expenses arising due to the role will be reimbursed.

Application Details: If you are interested in this volunteer role, please send a statement of interest (no more than two pages) and your CV through Charity Job.

RSI strives to be diverse, equitable and inclusive. We treat all staff, trustees and interns like team members and encourage everyone to bring their full selves to our work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address. All applications are considered on an equal-opportunity basis.

By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than one year.

The Alec Dickson Trust is a grant making charity looking to recruit one volunteer to join its Board with expertise in Fundraising. The Trust supports young people who, through volunteering or community service, aim to enhance the lives of others, particularly those most marginalised by society.

Ramzunā Languages is a non-profit organisation offering free language instruction to Palestinian students.

This role operates every three months and can be combined with a communication position.

Key responsibilities include:

1) Posting on relevant platforms to announce application openings.

2) Answering any questions we receive.

3) Reviewing applications according to specific guidelines.

4) Sending and verifying training completion.

5) Participating in the group introductory meeting with volunteers.

JOIN TEAM MINDSET

WE’RE BUILDING SOMETHING BIG.

And we want you right at the heart of it.

MINDSET Charity is a brand‑new London charity with a simple ambition:

HELPING MEN AND BOYS BUILD BETTER LIVES.

We’re creating something different.

A place where men and boys can build confidence, skills, resilience, connection, purpose and a positive mindset — through practical support, mentoring, buddying, positive role models and simply having people in their corner. Helping them through mental health and wellbeing.

But here’s the thing…

We can’t build it alone.

And that’s where you come in.

WE’RE LOOKING FOR OUR PROGRAMME LEAD

Someone who loves creating experiences that genuinely help people. Someone who can turn ideas into real, meaningful programmes. Someone who wants to help build a charity from scratch — shaping how we support men and boys across London.

As our Programme Lead, you’ll be the person who designs, builds and coordinates the programmes that sit at the heart of MINDSET. You’ll help us create safe, positive, welcoming spaces where men and boys can grow, connect and feel supported. You’ll help us bring structure, creativity and organisation to everything we deliver.

You’ll be the architect of the MINDSET experience.

WHAT YOU MIGHT GET INVOLVED IN

• Designing and shaping our early programmes for men and boys.

• Coordinating activities, sessions, mentors, buddies and volunteers.

• Creating welcoming, supportive experiences that feel human, positive and practical.

• Working with partners, communities and volunteers to bring programmes to life.

• Helping us test, refine and improve what we offer as we grow.

• Bringing your ideas, passion and creativity to help build something meaningful.

And if you’ve never done this before?

That’s absolutely fine.

THIS ISN’T ABOUT HAVING THE PERFECT CV

• You don’t need to have worked for a charity before.
• You don’t need to know everything.
• You don’t need to be an expert.

You just need to bring something you’re good at — organising, planning, supporting people, coordinating activities, or simply a willingness to help us build programmes that change lives.

We’ll support you, help you develop and give you the opportunity to be part of something from the very beginning.

YOUR TIME MATTERS. YOUR EXPERIENCE MATTERS. YOUR IDEAS MATTER. YOU MATTER.

BECOME A FOUNDING VOLUNTEER

Come and help us build MINDSET from the ground up.

• Meet great people.
• Learn new things.
• Build your experience.
• Have some fun.
• Make a difference.

And one day you’ll be able to say:

“I was there at the beginning.”

READY TO JOIN TEAM MINDSET

MINDSET CHARITY

Helping Men Build Better Lives.

REAL MEN. REAL TALK. REAL SUPPORT. REAL CHANGE.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Operations Manager of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Operations Manager capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Operations Manager of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The Ops Mgr receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the Ops Mgr level working on a specific task.

• Business Development Bonus: If work is brought in by the Ops Mgr (rather than a Quilombo UK director), the Ops Mgr will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

Role Profile: Programme Sales & Admissions Specialist (L&D Fellowship) - Volunteer 

• Programme Association: Enhanced Professional Development Programme (ePDP)

• Organisation: Quilombo UK (Registered Community Interest Company & Accredited Training Establishment)

• Role Type: Part-time | Volunteer Placement with Integrated Professional Development Scholarship + Performance Reward

• Commitment: 12 hours per week (Structured as two 6-hour shifts)

• Duration: Minimum 16-week commitment

• Location: Remote (UK-Wide)

• Reporting to: Director of Sales & Admissions

. About Quilombo UK

Quilombo UK is a dedicated registered Community Interest Company (CIC) and a registered training establishment on a mission to close the "UK Professional Experience Gap." We provide ambitious international professionals, career pivoters, and graduates with the practical work experience, soft-skills development, and strategic mentoring they need to successfully step into UK corporate careers.

 Role Summary

Are you an ambitious communicator, a career changer looking to break into corporate sales/recruitment, or an international graduate (MSc/MBA) wanting to build a high-performance commercial CV in the UK?

We are seeking a motivated, empathetic Volunteer Programme Sales & Admissions Specialist to join our remote team. In this target-driven role, you will manage our warm candidate pipeline and lead consultative 1-on-1 enrollment sessions for prospective participants looking to join our flagship Enhanced Professional Development Programme (ePDP).

Rather than a standard, low-responsibility voluntary placement, we offer an exceptional, structured two-way professional value exchange: in return for your dedication and pipeline closures, we invest heavily in your personal development by gifting you our fully accredited, premium career-transition curriculum, backed by real performance honorariums and a verifiable director's recommendation.

. The Value Exchange (What We Offer You)

• The L&D Scholarship (Value £400): We completely waive your enrolment fees for our premium, CPD-certified Enhanced Professional Development Programme (ePDP). You will receive professional CV restructuring, AI interview simulations, monthly Skills Audits, and live career coaching entirely free of charge.

• Accredited CPD Hours: Upon successful graduation, you will be awarded a formal Certificate of Practical Competency carrying 100 accredited CPD hours, giving you an institutional-grade, industry-recognised credential on your CV.

• Enrollment Performance Reward (Option B): To support your development and directly recognise your commercial impact on our organisation, we provide a £25 performance honorarium for every candidate you successfully onboard into the programme. This reward is unlocked and processed as soon as the participant’s first monthly contribution successfully clears.

• Director's Endorsement & Reference: Upon successful completion of your 16-week tenure, our Director will write a personalized, metrics-driven recommendation on your LinkedIn profile, certifying your exact performance, CRM proficiency, and pipeline conversion data to show future employers.

• Supportive Onboarding: We provide a structured, 4-week ramp-up period with direct mentorship to build your confidence and sales skills before you manage any pipelines independently.

. Key Responsibilities 

As a professional environment reflecting corporate standards, you are expected to treat this placement as you would a paid engagement:

• Attendance & Commitment: Engage in work-based activities for the full 16-week duration, committing to 12 hours per week (structured as two scheduled 6-hour shifts, with training times occurring strictly between 11:00 AM and 3:00 PM as per your onboarding timetable).

• Admissions Consulting: Lead warm, consultative 1-on-1 Google Meet enrollment sessions with pre-screened candidates to explain our curriculum, structures, and outcomes.

• Pipeline Management: Use our MeisterTask CRM and Google Workspace tools to systematically organize, update, and manage your incoming applications.

• Agreement Walkthroughs: Walk candidates through our simple programme contract and Non-Disclosure Agreement (NDA), answering questions with professional confidence and poise.

• Fintech Setup: Assist candidates in completing their recurring Direct Debit mandates via GoCardless during live enrolment sessions.

• KPI Delivery: Consistently work toward a highly calibrated, confidence-building target of 5 successful enrolments per week to keep your pipeline healthy.

 Who We Are Looking For

• The Career Changer: Anyone wanting to transition into recruitment, consultative closing, business development, or account management.

• The Empathetic Communicator: Natural relationship-builders with strong verbal and written English skills who enjoy active outbound calling and warm video consultations.

• The Metrics-Driven Professional: Individuals who want to build a high-performance CV backed by real, verifiable commercial data (e.g., conversion rates, pipeline values).

• No prior formal sales experience is required; we provide complete, structured closing frameworks, scripts, and daily coaching.

Volunteering Reality: Quilombo UK is a registered Community Interest Company (CIC) and an accredited training establishment. This is a voluntary role with an integrated professional development scholarship (CPD certified for 100 hours) and a performance-linked honorarium model. There is no base salary. It is designed specifically for self-motivated individuals looking to gain high-value UK commercial experience and professional credentials.