Engagement systems manager volunteer roles

VOLUNTEERING LEAD (VOLUNTEER)

Help Build London’s Kindest Volunteer Community — and Change Lives Every Week

About SUNSHINE

SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every project, every conversation, every moment of joy we create is powered entirely by volunteers who give their time, heart and hope to others.

Loneliness in London is rising — and it affects everything: confidence, mental health, motivation, identity, and the simple belief that someone cares. As our Volunteering Lead, you’ll help build the community that supports both our volunteers and the people we serve. Your warmth, organisation and encouragement will ripple outwards, touching lives in ways you may never fully see — but will always feel.

What You’ll Be Doing

1. Welcoming & Supporting Volunteers

• Make every new volunteer feel celebrated, valued and part of something meaningful.

• Offer gentle support, encouragement and connection to help volunteers thrive.

2. Volunteer Experience & Engagement

• Build a culture where people feel safe, included and uplifted.

• Help create small moments of joy and belonging that make a big difference.

3. Induction & Pathways

• Shape simple, warm, movement‑energy induction experiences.

• Help volunteers find roles that match their strengths, passions and confidence.

4. Best Practice & Organisation

• Support our journey toward the Investing in Volunteers quality mark.

• Help us build systems that make volunteering easier, kinder and more accessible.

This Role Is for You If…

• You’re a natural encourager who loves helping people feel seen and supported.

• You enjoy organising, connecting and bringing people together.

• You care deeply about wellbeing, inclusion and community.

• You want to make a real difference to people facing loneliness and isolation.

• You’re based in or connected to London.

Practical Details

• Location: London both Hybrid/Flexible

• Time:  Approx. 3-5 Hours per week (This is a fully flexible volunteer role with no set hours)​

Why This Role Matters

Every volunteer you welcome, support and uplift goes on to support someone facing loneliness, anxiety, grief, isolation or low confidence. Your kindness becomes their kindness. Your leadership becomes their hope. Your presence helps build a London where no one feels invisible.

This is not just a role — it’s a chance to change lives, one connection at a time.

How to Apply

Send a CV and a short note about why this role speaks to you.

We review applications on a rolling basis — join us and help build London’s kindest volunteer community.

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

• Closing date for these opportunities is:01/06/2026
• Inductions and training or this role will need take to place - Interview Training specific for role in relation to community engagement and First aid awareness training. St John online systems Fundraising First Aid Awareness training. Demonstrators training if required.
• Local enrolment TBC on successful appointment.

What will you be doing?

We are looking to expand the range of expertise and experience of our Board and are looking to recruit additional Trustees, particularly with knowledge of Nottinghamshire or the Deaf Community (UK-wide), but we are looking for other experience too (see below). 

This is a great opportunity to develop further governance skills and experience, and help steer an important charity in the right direction

Trustees meetings are usually held every six weeks, plus there is an AGM, away days, and any sub-committee meetings that trustees may be involved in. Most meetings will remain virtual but there will from time to time be a need to attend key meetings and events in Nottingham. The time commitment is approximately 4 hours per month, but there may be occasions when more time is required for a short period.

Trustee positions are unremunerated, but reasonable expenses will be reimbursed.

Who we are looking for

· Relevant experience in any of the following: the deaf community, Nottinghamshire, financial management, HR, charities, fundraising, social prescribing, NHS, local authorities, marketing, business development, governance, strategy or legal.

· A willingness to devote the necessary time and effort

· Good, independent judgement

· The ability to challenge and ask questions

· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

· A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership

About Self Help UK

Self Help UK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.

We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. In 2026, we will collaborate with our Integrated Care System to improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position Self Help UK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.

A selection of causes covered by Self Help UK

· Peer support

· Long-term health conditions

· Cancer diagnoses and prevention

· Voluntary sector support

· Health inequalities

· Under-served communities

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity “current, fresh and forward‑thinking” so we can continue to provide the best possible experience for volunteers and the children we visit.

About The Role

The Innovations Officer leads the development of a new project from concept to rollout, ensuring Make A Smile continues to evolve and deliver high‑quality, engaging experiences. You will design, test, refine, and launch an innovations project that strengthens the charity’s impact across all chapters.

Key Responsibilities

You will take ownership of an innovations project and guide it through every stage of development. Responsibilities include:

● Creating a full project outline, including aims, failure criteria, projected costs, timeline, and required skills.

● Recruiting and managing an Innovations Subcommittee with the skills needed to deliver the project.

● Delegating tasks, providing support, and ensuring subcommittee members fulfil their roles.

● Setting up all required admin, including risk assessments, reflection templates, and task‑tracking systems.

● Leading the creation of a prototype or pilot version of the project.

● Running tests with well‑established chapters and gathering feedback from volunteers, committees, and event leads.

● Overseeing multiple rounds of refinement until the project is ready for rollout.

● Supporting the staged rollout of the project across chapters.

● Providing regular updates to Trustees, including progress, budget status, and test outcomes.

Skills and Qualities We’re Looking For

This role suits someone creative, organised, and excited by bringing new ideas to life. You’ll thrive if you bring:

● Strong project‑management skills.

● Creativity and a passion for innovation.

● Confidence in leading and motivating a team.

● A solution‑focused mindset.

● The ability to plan, test, evaluate, and refine ideas.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

You do not need prior innovation or project‑design experience - just enthusiasm, commitment, and a willingness to learn.

Time Commitment

Innovations Officers are expected to contribute around 4 hours per week, including subcommittee meetings, project development, and monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and fellow Trustees.

● Access to templates, handbooks, and previous innovations materials.

● Opportunities for personal development through CPD and charity-funded training.

What You’ll Gain

● Experience leading a full project lifecycle from concept to rollout.

● Skills in innovation, design, testing, and evaluation.

● Leadership and team‑management experience.

● The chance to shape the future of Make A Smile’s activities and volunteer experience.

● The satisfaction of seeing your project used across chapters to bring joy to children.

Safeguarding and Eligibility

Innovations Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send across your CV and a short message outlining your experience, interests, and why you’d like to lead an innovations project.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Treasurer Recruitment 

Become Our Treasurer and Help Achieve a Life Unlimited.  

At Cystic Fibrosis Trust, we believe in a world where everyone with cystic fibrosis (CF), can live a life unlimited, and we’re inviting passionate individuals to join us on this powerful journey. 

This is more than a governance role, and it’s an opportunity to help guide strategic decisions that impact lives, influence national initiatives, and accelerate progress for a community that deserves nothing less than a brighter future. 

About us

Cystic Fibrosis Trust is the UK’s leading charity dedicated to uniting for a life unlimited for everyone with CF, which is one of the most common life-limiting genetic conditions.

Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide essential advice and support.  We champion a community that is united by strength, compassion, and hope. 

Our work relies on the generous donations of our supporters. 

About the role

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role. 

The Treasurer oversees the financial affairs of the charity and ensures that they are conducted legally, transparently, and in line with the charity’s governing document. Working closely with the Chair, CEO, Trustees, and any staff or volunteers, the Treasurer helps safeguard the charity’s financial sustainability. This role is vital in supporting the delivery of our new Strategy and ensuring our positive impact on the lives of people with CF 

About you 

You will bring strong financial expertise and strategic insight to help ensure our organisation remains financially robust, well-governed and focused on delivering our mission. Your perspective will play a vital role in guiding our direction and ensuring we continue to put people with CF at the centre of everything we do.

Why Join Us? 

• Make a meaningful impact on the lives of people affected by cystic fibrosis. 

• Engage with dynamic peers who are driven, forward-thinking, passionate and purpose-led. 

• Help drive an inspirational mission that blends science, support, and community. 

• Play a critical role in shaping our strategic direction, ensuring robust governance, and championing equity, diversity and inclusion. 

• Gain valuable experience in governance and strategic planning. 

• Use your expertise to fuel lasting change. 

If you are passionate about making a difference for people with cystic fibrosis, please get in touch. 

How to apply? 

Please download the Treasurer Recruitment Pack for more information including full role description.

Please prepare and submit the following via our applicant tracking system by Monday 16 March 2026:

• A CV outlining your career history, including responsibilities and achievements. 

• A cover letter (max two A4 pages) explaining why you want to be a Trustee (Treasurer), what skills you can bring to the Board of Trustees and what you want to take away from this opportunity. 

Interviews will take place following the application deadline, and shortlisted candidates will be notified directly. We will offer as much notice as possible to support availability.

Are you driven by purpose over profit, and inspired to transform the lives of survivors, young people, and communities at scale? Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Founding Volunteer Fundraising Director to join our founding team and help us build a community-owned, values-led ecosystem that confronts the realities of child sexual abuse (CSA), amplifies survivor truth, and generates transformative social impact. This is more than a role—it’s a chance to co-create systems, culture, and infrastructure for an organisation committed to accountability, empowerment, and collective liberation.

About the Role:

As our Founding Fundraising Director, you will be the strategic and operational engine behind all fundraising initiatives. Your work will directly fuel the organisation’s ability to reach and serve survivors, mentor young people into economic empowerment, and build sustainable, community-owned systems. You will lead campaigns, develop partnerships, and create innovative fundraising strategies that align with our anti-capitalist, community-first values. This role blends strategic leadership with hands-on execution, requiring someone who can think systemically while engaging authentically with our communities.

Experience Qualification and Requirements

Essential Competencies

• Proven experience planning, managing, and delivering successful fundraising initiatives.
• Skilled in preparing clear, persuasive proposals, applications, and reports.
• Competence in tracking, reporting, and analysing donations and fundraising performance.
• Knowledge of UK charity law, GDPR, and safeguarding principles relevant to fundraising.
• Ability to manage multiple projects, deadlines, and stakeholders effectively.
• Strong organisational, communication, and relationship management skills.
• Experience working collaboratively with volunteers, staff, and leadership teams.

Desirable Competencies

• Familiarity with CRM or donor management systems.
• Experience designing and executing events and campaign strategies.
• Knowledge of corporate partnership development and grant funding strategy.
• Experience mentoring or supporting junior staff or volunteers in fundraising.
• Ability to integrate fundraising strategy with wider organisational goals.

Qualifications

• Professional qualification in fundraising, charity management, or related fields desirable but optional.
• Equivalent professional experience in fundraising, development, or resource mobilisation is acceptable.

Main Responsibilities/ Key Duties

• Develop, implement, and manage a comprehensive fundraising strategy aligned with the C.I.C’s mission, values, and long-term goals.
• Identify, research, and evaluate potential funding opportunities, including:
  • Grant-making bodies
  • Corporate partnerships
  • Individual donors and community fundraising
• Prepare high-quality, persuasive funding proposals, applications, and reports that demonstrate impact and need.
• Maintain accurate records of all fundraising activities, donations, pledges, and communications to ensure transparency and accountability.
• Monitor fundraising performance against targets, providing regular reports and recommendations to the leadership team.
• Coordinate fundraising events, online campaigns, and community initiatives, including:
  • Logistics
  • Scheduling
  • Volunteer and staff coordination
  • Post-event reporting and follow-up
• Develop and maintain systems to track donor engagement, income, and compliance with legal and regulatory requirements, ensuring data is accurate and secure.
• Liaise with external partners, stakeholders, and supporters to strengthen networks, foster collaboration, and identify new funding opportunities.
• Ensure all fundraising activity complies with UK charity law, safeguarding requirements, and GDPR.
• Support leadership in strategic planning and decision-making around resource mobilisation.
• Contribute to building a culture of ethical fundraising, transparency, and donor stewardship.
• Provide guidance and mentorship to volunteers or junior staff involved in fundraising initiatives.

What This Role Offers You:

• The rare opportunity to shape the founding infrastructure of a pioneering C.I.C. and leave a lasting social legacy.
• Hands-on leadership experience in designing and running community-driven systems.
• Personal and professional transformation through exposure to survivor-led, values-centred work.
• A chance to meaningfully contribute to systemic change, empowering vulnerable communities and fostering accountability and truth.

What This Role Is Not For:

• Individuals seeking purely financial reward or hierarchical prestige.
• Those unwilling to work within a values-led, anti-capitalist framework.
• People expecting rigid structures or traditional corporate processes, our culture is emergent, collaborative and mission-driven.

If you are ready to step into a leadership role that blends strategy, action, and social impact, while building the systems and culture of a revolutionary survivor-led organisation, we want to hear from you. Apply now and help us transform truth into lasting change.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Fundraising is not just income.
It is stewardship.

If you know that:

• Ethical fundraising sustains communities
• Pressure should never compromise values
• Leadership means saying no when needed

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help the charity run smoothly across the UK, acting “in the best interests of Make a Smile” and supporting chapters to thrive.

About The Role

Regional Officers oversee a group of Make A Smile chapters within a specific UK region. You will support chapter committees, monitor activity, encourage collaboration, and provide hands‑on help when needed. This role is essential in ensuring chapters stay active, compliant, and connected to the wider charity.

Key Responsibilities

You will play a leadership and support‑focused role across 5–8 chapters in your region. Responsibilities include:

- Overseeing chapters within your assigned region (South West, South East, Midlands, North West, or North East)
- Providing guidance, advice, and signposting to Presidents and committee members.
- Monitoring chapter activity by checking committee chats, emails, volunteer communities, and social media.
- Flagging concerns to the Chair if a chapter becomes inactive or is not adhering to policy.
- Attending chapter meetings where possible and building strong relationships with committees.
- Being the first point of contact when committees have questions about central activities.
- Collaborating with Trustees and other Officers when specialist support is needed.
- Providing hands‑on support to struggling chapters, such as posting on social media, chairing meetings, emailing volunteers, or chasing sign‑ups.
- Encouraging collaboration between chapters—joint socials, fundraisers, training sessions, or large events.
- Using the Presidents’ regional chat to coordinate cross‑chapter activities and build a sense of wider community.
- Celebrating chapter successes and sharing good practice across the region.
- Reporting insights, concerns, and achievements at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone organised, supportive, and confident in guiding others. You’ll thrive if you bring:

- Strong communication and relationship‑building skills.
- Confidence in supporting and advising multiple committees.
- A proactive, solution‑focused mindset (“Approach problems with the attitude of solution identification.”).
- The ability to monitor activity and spot early signs of disengagement.
- Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).
- A calm, friendly presence that encourages volunteers to reach out for help.

Experience in leadership or volunteer management is helpful but not essential.

Time Commitment

Regional Officers are expected to contribute around 4 hours per week, including monitoring chapter activity, supporting committees, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

- Full Trustee Training (online).
- A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
- Guidance from the Chair, Supporting Chapter Managers, and fellow Trustees.
- Access to the Chapter Levelling document and annual plans to help assess chapter needs.
- Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

- Experience supporting multiple teams across a national charity.
- Skills in leadership, volunteer management, and organisational oversight.
- The chance to shape the success and sustainability of Make A Smile chapters.
- A meaningful role that directly strengthens the charity’s impact across the UK.
- The satisfaction of helping volunteers feel supported, confident, and connected.

Safeguarding and Eligibility

Regional Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send your CV and a short message outlining your experience, interest in supporting chapters, and why you’d like to join Make A Smile as a Regional Officer.

We welcome applicants from all backgrounds who share our passion for helping volunteers and chapters thrive.

Volunteer - Travel expenses only

Flexible - Monday to Friday

West Midlands Area – based around local treatment services - Bloxwich, Bournville, Coventry, Oldbury, Perry Barr, Stechford and Wolverhampton

Closing date: Monday, 30th March 2026 at 9.00am

Interview date: Rolling Basis

Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour?  Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services?

If so, St Giles is looking for a Lived Experienced Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously.  You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements.

Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee.  You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management.

What we are looking for

• Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery)
• Proven experience of working in a high intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing
• Knowledge of the issues facing those arrested for potential criminal offences
• Knowledge of, and commitment to, safeguarding practices and policies
• The ability to use monitoring systems to record all aspects of the work
• Excellent interpersonal, relationship-building and communication skills, verbal and written.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply visit our website via the apply button.

Closing date: Monday, 30th March 2026 at 9.00am

Interview date: Rolling Basis

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Listing / Inventory Team Lead is responsible for overseeing all inventory tracking, listing accuracy, and stock control within the Baby Bank.

This role ensures that all donated items are properly recorded, categorized, stored, and updated in the inventory system to maintain visibility, accountability, and operational efficiency.

The Team Lead supervises inventory volunteers and ensures adherence to operational SOPs.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Oversee accurate listing of all incoming donated items

• Maintain and update the inventory management system or tracking sheets

• Ensure proper categorization, labeling, and stock allocation

• Conduct regular stock checks and reconciliation

• Monitor stock levels and flag shortages or overstock issues

• Supervise and guide inventory/sorting volunteers assigned to listing tasks

• Ensure compliance with operational SOPs

• Prepare basic inventory reports for the Baby Bank Manager

• Support workflow improvements and system automation initiatives

Qualifications

• Minimum high school education (college level preferred)

• Previous experience in inventory, stock control, warehouse, or administrative work preferred

• Experience supervising volunteers or small teams is an advantage

• Comfortable using Google Sheets, Excel, or inventory tools

• Available for required weekly hours
   

Skills

• Strong attention to detail

• Basic data management and spreadsheet skills

• Leadership and team coordination

• Organizational skills

• Problem-solving ability

• Process-oriented mindset

• Clear communication skills

This position is a Trustee role, sitting on and managing Hidayah's Board of Trustees. The Chair of Hidayah provides strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Leadership and Governance:

· Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.

· Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.

· Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

Strategy and Planning:

· Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.

· Liaise with the Secretary in writing the annual report outlining Hidayah’s impact and achievements

· Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community

· Liaising with the HR & Recruitment Trustee regarding a portfolio of policies to ensure the smooth running of Hidayah

Risk Management:

· Ensure appropriate risk management policies and procedures are in place and adhered to.

· Regularly review and address potential risks to the charity’s operations and reputation.

Board of Trustees Management:

· Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.

· Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.

· Manage all Trustees at Hidayah

Advocacy and Representation:

· Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.

· Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

Financial Oversight:

· Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.

· Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.

· Act as a signatory for Hidayah’s bank account and financial operations.

· To seek out partnerships, sponsors and endorsements from individuals and organisations.

What do we expect from the Chair of Hidayah?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.

· Strong understanding of governance best practices and charity law.

· Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.

· Strategic thinker with the ability to translate vision into actionable plans.

· Strong financial acumen and experience overseeing budgets and financial planning.

· Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

· Previous experience as a Chair or in a senior non-executive role.

· Experience in fundraising and development activities.

· Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

· The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).

· This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

All volunteers are expected to join Hidayah's Membership and Hidayah Discord server, read all Hidayah policies read, understand and agree with the constitution of Hidayah (available on our website).

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required?

The hours are flexible around your schedule. All Trustees volunteers are expected to:

· Attend monthly meetings to update on tasks, progress etc.

· Aim to attend all other planning meetings as necessary

· Attend Hidayah events where geographically possible

· Add to and maintain the administration of our file-sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms

· Check and respond to emails in a timely manner

· Contribute to the communications group (via Discord) and stay up to date with Hidayah developments

· Keep up to date with Hidayah communication and organisational developments

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

The Organisation

The 5% Club is a national dynamic movement of employers committed to “Earn and Learn” as part of building and developing the workforce they need for a socially mobile, prosperous and cohesive nation. We exist to help our Members and all employers increase further the number, quality and range of Earn and Learn opportunities across the UK. By joining The 5% Club, our Members aspire to achieve 5% of their workforce in Earn and Learn positions (including apprentices, sponsored students and graduates on formalised training schemes) within five years of joining.

The 5% Club now represents over 1250 organisations with 2m employees, of which almost 121,000 are in on-the-job training – an average, of more than 6?ross the movement. Our mission is rooted in employers taking a proactive role in addressing the UK’s critical skills challenges. It’s about developing people with the right skills to forge meaningful career paths and its members represent some of the gold standards of training and skills development.

We want roles such as apprenticeships, sponsored student placements, graduate programmes and upskilling to be accessible to all. By “all,” we mean the spectrum of Britain’s social diversity – racial, cultural, gender, age, background and more. The end goal is to drive up shared prosperity in the country by enlisting all manner of organisation sizes (from SMEs, for whom “5%” means one person – to FTSE100 household names employing tens of thousands) as Members, who then sign the Charter committing to building a workforce with at least 5% of their employees in Earn and Learn roles.

The 5% Club has strong connections to the Government, industry bodies and education partners and this plays a huge part in advocacy and change.

To find out more about what we do, visit our website.

The Role

The Chair of the Board provides strategic leadership to the charity, ensuring it is well governed, financially sustainable, and delivering meaningful impact for its beneficiaries. The role requires an experienced and collaborative leader who can support the Chief Executive, guide the Board, and uphold the highest standards of charity governance.

Key responsibilities

Governance Leadership

• Lead the Board in ensuring the charity fulfils its mission, complies with its governing document, and meets all legal and regulatory requirements (including Charity Commission expectations).
• Ensure the Board operates effectively, with the right balance of skills, diversity, and experience. Lead regular Board effectiveness reviews and support ongoing trustee development.
• Uphold the principles of good governance, encouraging constructive challenge, accountability, and high ethical standards.

Strategic Oversight

• Work with trustees and the Chief Executive to set the charity’s long-term vision, strategy, and priorities.
• Ensure appropriate systems are in place to monitor performance, impact, and risk. Oversee the quality of impact reporting, ensuring the charity communicates its outcomes effectively.
• Champion organisational learning, innovation, and responsiveness to change in the external environment.

Supporting and Challenging the Chief Executive

• Provide support, guidance, and constructive challenge to the Chief Executive.
• Maintain a strong, transparent, and trusting working relationship with the Chief Executive.
• Undertake formal annual appraisal of the Chief Executive and ensure the Board supports their performance and development.
• Act as the Chief Executive’s point of escalation for urgent or exceptional decisions requiring Chair involvement.

Board Leadership & Culture

• Chair Board meetings effectively, ensuring inclusive and balanced discussions and clear decisions.
• Ensure committees function effectively and are properly delegated while maintaining appropriate oversight.
• Build a collaborative board culture, encouraging diverse perspectives and maintaining a focus on beneficiaries. Lead succession planning across the Board – and supporting Committees – and ensure recruitment reflects diversity and skill needs.
• Lead trustee recruitment, induction, and succession planning (except for the recruitment of a new Chair).

External Representation

• Act as an ambassador for the charity, representing it with key stakeholders, funders, partners, regulators, and the media (as appropriate).
• Support the Chief Executive and senior team in relationship-building with donors, sponsors, and strategic partners.
• Promote the charity’s reputation and influence within relevant sectors. Represent the Charity in policy, advocacy and employer-facing forums where appropriate.

Risk, Finance & Compliance

• Ensure robust financial oversight, including budgeting, audit, reserves, and investment policies.
• Oversee risk management and ensure the Board receives timely information to make informed decisions.
• Ensure the charity maintains high standards in safeguarding, health & safety, data protection, and other statutory areas. Provide assurance over internal control systems and review the annual report and accounts prior to approval.

The Person

We are seeking an individual with substantial senior leadership experience, ideally a current or former business leader within an employer organisation, and prior experience as Chair of a commercial company, non-profit organisation, or charity. Experience in environments involving policy engagement or multistakeholder representation would be advantageous.

Essential Experience

• Significant senior leadership experience in a business, employer organisation, or large operational environment.
• Prior experience as Chair of a commercial company, charity, or non-profit.
• Experience of organisational governance, strategic planning, and risk oversight.
• Experience supporting or overseeing a Chief Executive or senior leadership team.
• Demonstrable experience building high-performing boards or teams.
• Experience engaging with Government, regulators, or policy-influencing environments.

Desirable Experience

• Experience in the charity sector, voluntary or community work, or public service.
• Experience with fundraising, commissioning, or managing external partnerships.
• Knowledge of relevant regulatory frameworks (e.g., Charity Commission guidance, safeguarding,data protection).
• Experience within a membership organisation or skills/employability-focused sector.

Skills and Competencies

• Strong strategic thinking and the ability to translate insight into practical direction.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to chair meetings effectively and foster inclusive discussion.
• Integrity, independence of mind, and sound judgement.
• Ability to analyse complex information and make evidence-based decisions.
• Commitment to diversity, equity, and inclusion.
• Confidence in ambassadorial and stakeholder-facing roles, including ability to represent the organisation publicly, including handling media or public scrutiny if required.

Personal Attributes

• Genuine alignment with the charity’s mission and values.
• Collaborative, supportive, and low-ego leadership style.
• Ability to challenge constructively and hold others to account.
• Resilient, calm under pressure, and capable of navigating ambiguity.
• High ethical standards and commitment to trusteeship responsibilities.
• Comfortable operating in high-visibility environments and representing the charity in national settings.

Working Chance is a unique, pioneering, award-winning national charity that supports women with criminal convictions into employment. We support women to create independent purposeful lives through helping them to build careers, we break cycles of reoffending and we inspire employers to embrace inclusive hiring.

This is an exciting time for Working Chance as we start developing our new three-year strategy which will come into effect from 1 September. The new strategy will see us taking an ever bolder stance on speaking up for women with convictions, solidifying our position as a thought leader on how to improve the employment rate of these women, and moving into providing consultancy for employers seeking our guidance and input on their recruitment and employment practices.

We are looking for an inspiring and committed Chair of Trustees to lead our Board at this exciting point in our development. This is a unique opportunity to shape the strategic direction of a highly respected and impactful charity, while championing a mission that addresses inequality, social justice and economic inclusion.

As Chair, you will work closely with the Chief Executive and fellow trustees to ensure strong governance, clear strategic focus, effective oversight and financial sustainability, while acting as an ambassador for Working Chance and its values. Download the Appointment Brief to learn all about the role, the charity and the recruitment process, and if you think you might be the person we’re looking for, we’d love to hear from you.

Closing date: 9am on Monday 16 March

The Organisation

Rethink Mental Illness is a leading mental health charity in England, dedicated to supporting people severely affected by mental illness to improve their lives, regardless of how challenging circumstances may feel. The charity works to create lasting change across health and social care systems, public attitudes, and the everyday experiences of people living with mental illness across the country.

People with lived experience of mental illness are central to everything Rethink Mental Illness does. Their insight shapes trusted advice, information, and more than 200 services, including housing and employment support, carer services, and legal advice. These voices also drive campaigns to challenge discrimination and influence legislative change, while their diverse experiences help ensure services are inclusive and accessible. Rethink Mental Illness believes that people severely affected by mental illness can have a good quality of life and is committed to making this a reality.

The Role

This is an exciting opportunity to join the Board of Trustees of Rethink Mental Illness as Chair of the Audit and Assurance Committee. This role operates alongside, and does not replace, the broader responsibilities and duties of charity trusteeship.

Responsibilities of the Audit & Assurance Committee Chair

Leadership and Direction

The Chair will:

• Chair all meetings of the Audit and Assurance Committee and provide effective leadership and direction.

• Maintain a clear understanding of the committee’s duties and responsibilities.

• Commit the necessary time and bring strong business, financial, communication and leadership skills.

• Demonstrate excellent working knowledge of corporate governance, accounting practices, internal control functions and risk management frameworks.

• Champion open and constructive discussion, while maintaining appropriate discipline and ensuring meetings are effective and complete their agendas.

• Be prepared to ask challenging and, where necessary, difficult questions with tenacity.

• Ensure committee members understand their responsibilities and feel able to raise matters of concern.

• Develop and maintain effective working relationships with the Chair of Trustees, Vice-Chairs, Treasurer, Chief Executive and executive team, External Audit Partner and Internal Audit Lead.

• Plan the work of the committee in conjunction with the executive team, agreeing a rolling forward plan and agendas in advance of meetings.

• Review the effectiveness of each meeting, seeking feedback from members and attendees.

Governance

The Chair will:

• Ensure the committee maintains its independence and avoids assuming responsibilities beyond its remit.

• Act as the Charity’s Whistleblowing Champion, ensuring regular review of the effectiveness and operation of the Whistleblowing Policy.

• Lead oversight of external and internal audit arrangements, including appointment and performance review.

• Ensure the committee holds at least annual private sessions with the CFO, External Audit Partner, Internal Audit Lead and the Treasurer (ex-officio member).

• Promote and participate in regular formal self-assessment of the committee against appropriate professional standards.

• Ensure that the committee’s work and key issues are clearly communicated to the Board.

Development of the Committee

The Chair will:

• Work with the Honorary Officers Committee to ensure an appropriate balance of skills and experience within committee membership.

• Meet at least annually with each committee member to review engagement, gather feedback, address performance issues and identify development needs.

• Foster the right culture within the committee, encouraging constructive challenge and positive questioning.

• Ensure appropriate induction and training support is provided for both new and existing committee members.

The Person

Rethink Mental Illness is seeking individuals who can confidently balance strong commercial awareness and financial sustainability with a deep commitment to the charity’s purpose and values, bringing a thoughtful perspective that looks beyond profit alone.

The successful candidate will demonstrate:

• A good understanding of the mental health sector and the wider challenges facing charities supporting people with severe mental illness.

• Strong financial literacy, with qualified accountant status desirable, and experience overseeing financial reporting, risk management, internal controls and audit.

• A strong understanding of charity governance, with experience in the charity or not-for-profit sector desirable.

• An analytical and constructive approach, with the confidence to provide appropriate challenge while supporting collaborative, values-led decision-making.

Rethink Mental Illness warmly welcomes applications from people of all ethnicities, genders, sexual orientations, socio-economic backgrounds, religions, ages and from disabled people, and actively encourages applications from groups that are underrepresented.

How to Apply

Applicants are invited to submit:

• An up-to-date CV, including details of two referees (who will not be contacted without prior permission).

• A supporting statement outlining how they meet the criteria in the person specification and their motivation for applying.