Family support volunteer roles

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

About the Role

We are looking for an organised and proactive Human Resources Administrator (On-site Volunteer) to support recruitment and administrative tasks within our team.

This is an excellent opportunity for someone looking to gain hands-on, real-world experience in HR, recruitment, and coordination while working in a supportive and purpose-driven environment.

Key Responsibilities

• Assist in posting volunteer and team role advertisements

• Screen applications and shortlist suitable candidates

• Coordinate interview schedules with hiring managers

• Conduct initial screening calls (if assigned)

• Maintain applicant tracking sheets and recruitment records

• Support onboarding processes, including documentation and system access

• Ensure new volunteers receive SOPs and onboarding materials

• Follow structured recruitment workflows

• Provide weekly recruitment updates to the Online Business Manager

Commitment

• Minimum 12 hours per week

• Consistent availability and communication required

What You’ll Gain

• Practical experience in HR and recruitment processes

• Exposure to screening, onboarding, and coordination tasks

• Development of communication and organisational skills

• Valuable experience to strengthen your CV

• Opportunity to contribute to a meaningful community cause

Who We’re Looking For

• Organised, reliable, and detail-oriented individuals

• Strong written and verbal communication skills

• Comfortable using tools such as Google Sheets and Google Drive

• Interest in HR, recruitment, or administration

(Previous experience is a plus, but not essential)

Why Volunteer With Us?

This role is ideal for individuals looking to gain practical HR experience, develop professional skills, and contribute to a meaningful cause while supporting a growing charity.

Apply Now

If you’re looking to build your experience in HR while making a difference, we’d love to hear from you.

About Us

The Beacon Project is a community-focused programme providing confidential advice, connection, and learning opportunities for residents in the World’s End area. Through weekly coffee mornings, group sessions, and a befriending service that matches individuals with friendly Connectors for regular meet-ups, Beacon helps reduce isolation and build meaningful local relationships. We also offer free, practical support on issues such as benefits and housing, helping people understand their options and access the advice they need. The programme is delivered as a partnership between Family Friends and Nucleus Legal Advice Centre.

About the Role

As a Legal Advice Volunteer, you will be the first point of contact for many of our clients, providing a welcoming and professional service while supporting our advice team. You will play an important role in helping people access the advice and support they need, while gaining valuable experience in legal advice and community engagement.

This is an excellent opportunity for someone interested in legal advice, social justice, policy, or community development who wants to gain practical experience while making a meaningful difference.

Key Responsibilities

• Carry out initial triage to assess advice needs and, where appropriate, signpost clients to relevant services.

• Analyse information from advice cases to identify recurring issues and patterns affecting residents.

• Assist clients in completing income and expenditure forms and budgeting plans.

• Help gather evidence from client experiences to support service improvement and advocacy.

• Support projects and campaigns focused on digital inclusion, accessibility, and reducing barriers to online services

• Support the delivery of drop-in advice sessions.

• Complete benefit checks and applications.

• Work collaboratively with staff, volunteers, and community partners to achieve shared objectives.

Equality, Diversity and Inclusion

The Beacon Project is committed to Equality, Diversity and Inclusion. We are committed to creating an inclusive environment where everyone is treated with dignity, respect and fairness. We welcome applications from people of all backgrounds, identities and experiences. We are committed to making reasonable adjustments throughout the recruitment process and during volunteering to ensure everyone has the opportunity to contribute and thrive.

We believe that a diverse team helps us better serve the residents of World's End Estate and strengthens our work within the community.

Expenses

We want volunteering with us to be accessible to everyone. Reasonable travel and food expenses will be reimbursed. Further information on claiming expenses will be provided during the interview stage.

Together Drug and Alcohol Service is the commissioned community drug and alcohol provision for Devon. It provides a range of support, interventions and treatments for those wanting to make positive changes to their drug and/or alcohol use, as well raising awareness and supporting family members.

The role:

Recovery Support Volunteers can be involved in various aspects of service delivery. It is a front line, client facing role and may involve a focus on one particular area, such as group work or Duty support, or, it may involve a combination of tasks and activities. We are looking for a team player with a willingness to learn.

Tasks may include:

• Support people engaged in support with Together to achieve their Recovery Plan goals
• Support the facilitation of structured and unstructured group work programmes, both virtually and face to face
• Support and empower individuals to engage in recovery activities, including those provided by Together and the wider community
• Conduct welfare and check-in phone calls
• Be a first point of contact for individuals, professionals, or family members, taking referrals as appropriate
• Provide Brief Interventions, including those focussed around harm reduction
• Use Halo (internal case management system) to document sessions and support the team with updates and audits
• Identify and report any concerns or risks to the Duty staff or Duty Manager

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes
• Training and personal development
• A chance to make a real difference in people’s lives
• Free induction and role-specific training
• Support from experienced staff and regular supervision
• Opportunities to meet new people and develop your confidence
• Reimbursement for travel and agreed expenses
• Valuable experience that can support your personal or career development

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.
We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
To manage and grow our social media presence through creative content, audience engagement, and analysing audience engagement to help amplify WFRC’s mission.

Main Duties & Responsibilities

• Help create, implement, and maintain a social media strategy and content plan
• Use social media platforms to promote the activities, impact, and achievements of WFRC
• Keep social media channels regularly updated with engaging and relevant content
• Encourage audience interaction by increasing comments, shares, and engagement across platforms
• Ensure communications reach a wide range of local stakeholders and diverse audiences
• Develop and manage content for our website and social media platforms, including Twitter/X, Instagram, Facebook, TikTok, and YouTube
• Identify and select the most effective channels to engage our diverse audiences
• Stay up to date with WFRC events, projects, and news, identifying key opportunities for promotion across social media channels
• Develop publicity materials and communication approaches to better engage underrepresented communities
• Visit projects and attend events to gather content and write articles or stories for our blog and online platforms
• Manage the organisation, filing, and archiving of photographs, videos, and other digital media content

Qualifications:

• Experience managing social media accounts for a charity, organisation, business, personal project, or student initiative is preferred.
• Familiarity with social media platforms including Facebook, Instagram, TikTok, X/Twitter, and YouTube.
• Experience using content creation and design tools such as Canva, CapCut, Adobe Express, or similar platforms is an advantage.
• Strong communication skills with the ability to create engaging content for diverse audiences.
• Creative thinking skills with the ability to develop new ideas, campaigns, and promotional content.
• Ability to work independently while also collaborating effectively with staff, volunteers, and community members.
• Interest or experience in community work, charities, or social impact initiatives is desirable.
• A passion for our mission and a commitment to helping us increase our impact and strengthen community engagement.

Job Type: Volunteer

Benefits:
Flexitime
Store discount

Work Location: In person

As a Macmillan Information & Advice Hub Volunteer, you’ll get a chance to meet new people and be part of an amazing team of Volunteers. It is really important to us that we provide the practical and emotional assistance required to our clients and that's why both Macmillan and ourselves will give you the support, supervision, volunteer insurance, and training required for the role.

The Hub is a drop in facility aimed at giving advice to local residents living with cancer, their friends and family or even fellow professionals. You will be providing face-to-face assistance which will include giving out high quality Macmillan advice resources or signposting to other service (all with the support of an employed Co-ordinator). You will also be providing emotional support by showing empathy, actively listening, and providing encouragement and reassurance. The Hub is based in Hastings Town Centre (the old Town Hall) and you could volunteer for as little as half a day.

We are currently looking for 1 volunteer for Friday mornings and 1 for Friday afternoons

You will be reimbursed relevant costs and it's really easy to start the volunteering process with us. If you’re over 18 years old and ready to make a huge difference to a cancer patients life, just click on ‘Apply’ and start filling in your details!

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, practical & emotional one to one support, domestic violence groups, awareness raising workshops and drop in or chat groups to help women facing crisises or challenging situations.

Purpose

As a Volunteer Group Facilitator, you will play an important role in supporting group sessions and workshops. You will help create a welcoming, inclusive, and comfortable environment where everyone feels valued and able to participate.

Your responsibilities may include engaging with group members through conversation, welcoming participants as they arrive, and supporting the smooth running of sessions by helping with set-up and clear-up tasks. You may also assist with taking attendance at the start of each session.

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

Main Duties & Responsibilities 

• Welcome participants and help create a warm, inclusive, and supportive environment

What will make you a great fit for this role

• Able to demonstrate strong active listening skills and the ability to build rapport
• Able to relate to people from diverse backgrounds and remain non-judgemental
• Ability to create and maintain a safe environment where participants thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Reliable and punctual

It's not essential, but you may also bring;

•  Previous experience working in group settings  

About Children With Voices

Children With Voices (CWV) is a grassroots charity supporting children, young people, and families through alternative education, life-skills programmes, wellbeing activities, and community food hubs.
Our mission is to empower children with confidence, resilience, and the tools they need to thrive. We work closely with local schools, families, and partners to create safe, supportive learning environments where every child is valued and heard.

Role: Youth Mentor / Support Worker

Location: Community sites / schools
Hours: 2–4 hours per week (flexible)
Contract: Volunteer
Reports to: Head of Programmes & Education

Role Overview

As a Youth Mentor, you will provide emotional, practical and wellbeing support to young people who need a positive role model. You will help build resilience, confidence, and healthy life-skills.

Key Responsibilities

• Provide 1:1 mentoring and group support

• Encourage positive behaviour, engagement and wellbeing

• Support workshops, activities and trips

• Build safe, trusting relationships with young people

• Report safeguarding concerns appropriately

• Log basic session notes and progress

Person Specification

Essential:

• Empathy, patience, and strong listening skills

• Experience supporting young people (formal or informal)

• Commitment to safeguarding and boundaries

Desirable:

• Experience in youth work, coaching or education

Benefits

• Safeguarding, mentoring and youth-work training

• Flexible volunteering

• Excellent experience for education, youth work, or social care careers

• Meaningful impact on young people’s lives

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Work Location: In person

Could you spare a little time each week to help older people use smartphones, tablets, laptops, the NHS App, GP online services, email, video calls and more?

Age UK Birmingham is looking for friendly, patient volunteers to support local people with digital skills, online confidence and staying safe from scams.

We have two locations:

�� Oscott Community Centre — Tuesdays, 12:00–13:30
�� Oldbury Library — Wednesdays, 11:00–13:00

For more detailed information, please see below:

About the Service

The Digital Support service offers free, personalised assistance through one-to-one, group, or virtual sessions, tailored to each individual’s needs and pace. It supports people in getting started with smartphones, tablets, and laptops, setting up and using online services such as shopping platforms and health apps, and staying connected with family and friends through messaging, video calls, and social media. The service also helps individuals build confidence online, protect personal information, and recognise and avoid scams, phishing messages, and fake websites.

Support is available for a wide range of devices, including laptops, tablets (such as iPads), smartphones (Android or iPhone), and other everyday digital technology. Whether someone is completely new to digital or looking to develop their skills, the service helps them get online, set up and manage email accounts, use apps and online services, and explore new digital tools in a simple, friendly, and supportive way.

About the Role

As an Age UK Digital support volunteer, you'll receive training to aid older individuals in improving their digital skills and confidence, with particular focus on digital health. This can include access to the NHS app or local GP surgery online portals. Your role includes understanding their online barriers and helping to overcome them.

Specific tasks may include:

· Work with older people in group sessions to develop their digital skills and confidence online.

· Get to know the older people you support to understand the individual barriers they face.

· Some set-up of the room may be required as well as handing out equipment

Personal qualities and skills most suited to this role

· Strong listener and clear, friendly communicator who adapts to different learners

· Comfortable using smartphones, tablets, and laptops

· Confident with common operating systems (Android, iOS, Windows), though not all are required

· Skilled in everyday online tasks like messaging, email, browsing, video calls and Apps, e.g the NHS App,

· Careful and detail-oriented when handling older people’s information, with awareness of data privacy.

What the role can offer you

• As a digital volunteer, you will be part of creating a supportive project to people who will benefit

• The role is an opportunity to connect with and support your local community

• You will meet with new people who care about the same things

• Build skills to enhance your CV

• You will make a real difference to people’s lives

Additional Information

Full training is provided which will consist of a variety of both online and in-person training. You will receive CORE modules in the form of a training booklet during registration, plus additional training via your line manager once you have started to perform your role safely and effectively.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To oversee program design, evaluation, and delivery quality.

Key Responsibilities:

• Guide development of youth and family support programs.

• Ensure alignment between mission, outcomes, and measurable impact.

• Oversee safeguarding and quality assurance standards.

• Provide expertise in social work, education, or community development.

• Mentor staff to maintain high ethical and service standards.

Requirements/Skills:

• Background in social work, education, youth engagement, or nonprofit program management.

• Strong understanding of safeguarding, wellbeing, and inclusion.

• Data-driven mindset with empathy and creativity.

Benefits:

• Direct influence on the lives of vulnerable youth and families.

• Leadership in creating innovative, measurable community impact.

• Recognition as a founding architect of transformative social programs.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

For more than a century, the RAF Benevolent Fund has stood beside the RAF Family;
through war and peace, hardship and change. From the first day in uniform to the final
years of life, we have been a constant source of emotional, practical and financial support.
Today, our work reaches serving personnel, veterans, families and the bereaved in more
than 30 countries.
We are seeking a Welfare and Safeguarding Trustee for an initial term of four years,
(ideally) commencing 1 October 2026.
You will have a relevant background with safeguarding experience (such as nursing, medical,
social care, teaching or other healthcare professional, ideally at a senior level). You will
understand the needs of those who are vulnerable whether its due to age, health and
wellbeing or socio-economic factors and will have the skills and knowledge to advise and guide
on appropriate strategies to ensure the Fund is best able to meet those needs. It is key that
you are able to provide relevant specialist knowledge, support and information and to clearly
articulate issues relating to safeguarding which will be invaluable to the Fund in ensuring it
complies with all legal and good practice requirements in relation to safeguarding and that it
has clear and up-to-date policies and procedures.
Interested?
If you have the experience we are seeking and are as passionate about the RAF Family as we
are, we would love to hear from you. To apply please send an up-to-date CV and covering
email / letter outlining how your background, skills, experience meets the person
specification (see final page) to Lisa Harmshaw (email address in role information attached) our Head
of Governance. If you have any questions about the role or would like to have an informal
discussion prior to applying, please contact Lisa on phone number given in role information attached or via email.
We welcome applications from anyone who has the experience we are seeking, irrespective of
background, community, industry or protected characteristics. If you require any reasonable
adjustments as part of your application process, please let us know. We operate safer selection
practices; this will involve the successful candidate being required to have a Disclosure and
Barring Service check.
Applications will be considered on a rolling basis, and this position will remain open until we
have found our ideal candidate. No agencies please.

Treasurer Trustee

Join the Board of Blue Smile 

• Board meetings are held 6 times a year, online

• Finance Committee – meetings are held six times a year, online 

• Occasional in-person meetings/events - including strategy review and planning day once per year, in person 

Salary: Voluntary trustee role (reasonable expenses reimbursed) 
Time Commitment: Approximately 4–6 hours per month 

We are seeking a Treasurer Trustee to join our Board and help ensure the charity remains financially strong, sustainable and able to continue delivering life-changing support to children and young people 

This is an exciting opportunity for a finance professional who wants to use their skills for social impact while contributing to the governance and strategic leadership of a respected local charity. 

About the Role 

As Treasurer Trustee, you will be the Board's lead on financial governance and oversight, working closely with fellow trustees and the Charity Director. The role is strategic rather than operational and focuses on ensuring good financial management, sustainability and compliance. 

You will: 

• Support the Board in understanding and fulfilling its financial responsibilities.

• Chair finance committee meetings. 

• Review management accounts and monitor financial performance.

• Oversee budgeting, reserves and financial planning.

• Help identify and manage financial risks.

• Support the approval of annual accounts and financial reports, including the independent examination. 

• Ensure the charity's resources are used effectively in pursuit of its charitable objectives.

• Contribute to the strategic direction of Blue Smile 

Who We're Looking For 

We would love to hear from you if you have: 

• A professional background in finance, accounting, banking, auditing or financial management.

• Experience of budgeting, financial reporting and financial oversight.

• The ability to communicate financial information clearly to non-financial audiences.

• Strong analytical skills and sound judgement.

• An interest in supporting children's mental health and wellbeing.

• A recognised accountancy qualification (ACA, ACCA, CIMA, CIPFA or equivalent) and/or previous charity experience would be advantageous, but we welcome applications from individuals with transferable financial expertise.

Why Join Blue Smile? 

As a Trustee, you will: 

• Make a lasting difference to children's lives. 

• Use your professional skills to support an established local charity. 

• Gain valuable charity governance experience. 

• Work alongside a committed and supportive Board. 

Our Commitment to Inclusion 

We are committed to building a Board that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds and particularly encourage applications from individuals from under-represented groups, including people from Black, Asian and minority ethnic communities, LGBTQ+ communities, disabled people and younger trustees.

Safeguarding 

Safeguarding is central to all Blue Smile activities. Trustees will be expected to support and uphold our safeguarding culture and may be required to complete an appropriate DBS check.