196 Home support manager volunteer roles

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

We are looking for a reliable, confident volunteer with strong communication, literacy and digital skills to help older people access the support they are entitled to.

About the Service

Our Information & Advice service provides free, confidential and independent support to people aged 50 and over. We are looking for a reliable and confident volunteer to help clients complete important paper and online forms.

About the Role

As a volunteer, you will help older people complete welfare benefit applications, online application forms, and other documents in person, by telephone or during a home visit. Your clear and accurate support can help clients overcome complex forms, health barriers or limited digital skills.

Task may include:

• Help clients complete paper and online forms accurately.
• Explain practical next steps within the boundaries of your training and role.
• Support appointments at our offices and outreach venues, by telephone, and in clients’ homes.
• Data entry to ensure clear and accurate records of client contact
• Work closely with staff and other volunteers

Where?

Various Locations in Sandwel with home visits - a link to a pin pointed map of key areas can be provided

Who would this role be suitable for?

· This role would suit someone who is patient, caring and non-judgemental, with strong communication, literacy and digital skills.

· You will need to be confident using IT systems and online forms, able to explain information clearly and comfortable handling personal information confidentially.

· Experience in administration, advice, teaching, health or social care may be helpful, but it is not essential.

· Full role-specific training will be provided before you begin supporting clients independently.

Training

You will receive core volunteer training, GDPR and data protection training, form-filling training and guidance on lone working. You will initially work alongside experienced staff in office and outreach settings.

There may also be an opportunity to work towards a Level 2 qualification in Information, Advice or Guidance and to access optional adviser training over approximately 12 months. Although this does not guarantee employment, it can provide valuable knowledge, skills and experience.

Due to the training involved and the nature of the work, we are ideally looking for volunteers who can offer regular, longer-term support.

Working Safely

The service completes a risk assessment before every client home visit. Volunteers must use the lone-working app and follow all agreed safeguarding, confidentiality and safety procedures.

DBS

A DBS check is required for this role. Risk assessments are completed before home visits, and volunteers are supported to follow all safeguarding, confidentiality and lone-working procedures.

Help us improve the quality of the information that supports young people, businesses and our wider community.

Position title: CRM & Data Support Volunteer
Reporting to: Quality Assurance & Impact Lead
Status: Voluntary and unpaid
Suggested commitment: Three days per week for approximately three months
Location: Tooting Works, London, with one agreed volunteering day from home

Expenses: Reasonable agreed out of pocket expenses reimbursed in line with the organisation's volunteer expenses arrangements

About Us:

Business Launchpad supports young adult aged 18 to 30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We provide tailored enterprise programmes, one-to-one coaching and practical employability experiences designed to develop business and life skills.

Tooting Works is Business Launchpad's social enterprise and provides affordable offices, co-working spaces and supporting infrastructure for businesses and entrepreneurs. Profits generated through Tooting Works are reinvested into Business Launchpad's charitable activities.

Job Summary:

The CRM and Data Support Volunteer will provide practical, supervised support with agreed data entry, cleansing, checking and record management activities. The volunteer will help us reduce identified backlogs, improve the reliability of organisational information and prepare agreed datasets for reporting or migration.

This is a time limited volunteering opportunity suited to someone who wants to develop practical experience of Salesforce, data quality and information management within a charity and social enterprise environment.

The Quality Assurance and Impact Lead will set priorities, provide instructions, review progress and approve any activity involving record merging, anonymisation, retention or deletion. Department Leads and designated data owners remain responsible for the accuracy and maintenance of information generated within their areas.

What you will support us with

CRM data cleansing and maintenance

·  Review Salesforce records against agreed data quality standards and instructions.

·  Correct incomplete, inconsistent or inaccurate records where the source information is clear and the correction has been authorised.

·  Support agreed data entry and keep an accurate record of significant changes completed.

·  Flag records that require investigation, judgement or a management decision.

Duplicate record review

·  Review potential duplicate accounts and contacts using agreed criteria.

·  Help prepare records for controlled consolidation and support approved merges under supervision.

·  Escalate unclear or complex duplicate cases before any change is made.

·  Support the review of an initial backlog of more than 3,000 potential duplicate records.

Alumni data cleansing and migration

·  Help cleanse, standardise and prepare historic alumni information for migration into Salesforce.

·  Check records for completeness, consistency and appropriate formatting.

·  Support the consolidation of alumni datasets to create a reliable baseline for future outcomes reporting.

·  Support work on an initial dataset of approximately 380 alumni records.

Data retention, anonymisation and deletion support

·  Support agreed retention, anonymisation or deletion activity only when directly instructed and supervised.

·  Maintain a clear audit trail and pause immediately if any instruction or record is unclear.

·  Follow confidentiality, data protection and information governance requirements at all times.

·  Do not independently decide whether information should be retained, anonymised or deleted. The initial review may include more than 1,500 records.

Tooting Works data preparation

·  Help prepare, clean and standardise agreed Tooting Works information before migration into approved systems.

·  Assist with reviewing information held across existing databases and with digitising appropriate tenancy or operational records where agreed.

·  Identify missing, duplicated or inconsistent information and refer queries to the relevant data owner.

·  Support scoping across approximately nine existing databases or data sources, subject to the agreed technical plan.

Salesforce reports, dashboards and KPI support

·  Help check agreed Salesforce reports against documented reporting requirements.

·  Review report filters, fields and dashboard dependencies, and refer technical issues to the appropriate lead or specialist.

·  Assist with routine dashboard refreshes, data collation and preparation of management information.

·  Support outstanding KPI data entry, initially covering around 30 reports and 15 KPI records across six months.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect.

We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our retail team. Any time they volunteer with us, helps us to be there for more people who are experiencing a mental health problem. 

About the volunteer role

We are looking for a reliable and organised volunteer to provide administrative support to our regional manager, who manages a network of our charity shops.

This is a varied role, and you will help with a range of tasks which will support our regional manager with key admin duties to ensuring the smooth running of our retail services.

There is flexibility around when and where this volunteering is carried out. This may include volunteering remotely from home, field-based support, or volunteering from one of our shops.

Key tasks

- Providing general administrative support to the regional manager

- Responding to emails and telephone enquiries

- Sending comms to wider team on behalf of regional manager

- Collating information on behalf of the regional manager

- Preparing and supporting with a range of documents such as Word, Excel & PowerPoint.

- Assisting the regional manager to arrange interviews with selected candidates.

- Carrying out data entry and other administrative tasks

- Providing administrative support associated with shop openings, relocations and closures.

- Supporting retail team with stock generation support

- Handling information appropriately and confidentially

About you

You do not need previous experience of working in a charity or mental health setting, we are looking for someone who is approachable, dependable and comfortable with working with information, people and various administrative tasks.

We’re looking for someone who:

- Is a good communicator with a friendly and professional telephone manner

- Has good administrative and organisational skills

- Can work well both independently and as part of a team

- Can take direction and follow instructions

- Is proactive and able to use their initiative

- Is reliable, organised and has good attention to detail

- Has good IT skills and is comfortable using Microsoft Office systems

Need to know:

Given the nature of this volunteer role and the information the volunteer may have access to, successful applicants will need to sign a confidentiality agreement as part of the onboarding process.

Experience & skills you will gain

You will have the opportunity to use and develop your administrative, communication and organisational skills, whilst also making a valuable contribution to our charity.

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Looking for a rewarding volunteer role where you can use your people skills and make a real difference?

Join our trading team and help raise vital funds for local hospice care. As a Customer Service Support Volunteer, you'll be the friendly voice that supports donors and customers, helping to arrange collections and deliveries, gather feedback and assist with administrative tasks.

This is a great opportunity to gain experience, develop your skills and become part of a welcoming and supportive team, while helping ensure our supporters receive excellent service every step of the way.

Please note you must be over 18 to apply for this role.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

SEL Mind’s Benefits Support Service is making a meaningful difference in the lives of individuals facing mental health challenges in the boroughs of Bromley, Lewisham, Greenwich, Lambeth and Southwark. We empower people by providing compassionate guidance and practical assistance as they navigate the often-complex process of applying for disability benefits.

We are looking for a thoughtful, motivated and committed volunteer with good listening and communication skills to join our Benefits Support Service. You will have experience of working with people with mental health issues, either through work, volunteering or lived experience, and some knowledge of welfare benefits gained through work, volunteering or personal experience. Comprehensive training will also be provided.

The role will involve:

• Supporting clients on a one-to-one basis, either in person or over the phone, to complete Personal Independence Payment (PIP) and Work Capability Assessment (WCA) forms
• Helping clients to articulate how their mental health and any related conditions impact their daily lives
• Helping clients prepare for health assessments and, where required, attending assessments with them to provide emotional support and help ensure their needs and challenges are fully heard
• Maintaining organised and up-to-date casework records and documentation
• Maintaining confidentiality and appropriate boundaries
• Keeping the Benefits Support Volunteer Manager and/or Advice Project Coordinator updated about client interactions and your location, in line with safeguarding and health and safety best practices
• Participating in regular support sessions and meetings as part of a collaborative and supportive volunteer team

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

How to apply:

Please visit our website for instructions on how to apply for this role.

Rocky Road Rescue (Registered Charity 1198638) is a British charity helping dogs and cats in need in Romania by finding them homes here in the United Kingdom. 

We’re entirely volunteer-run meaning all the money we raise goes towards helping animals.

We need help managing our adoptions! This is a fully remote role and we only ask that you commit a minimum of 3 hours a week for a minimum of 6 months.

You’re a clear communicator and loves meeting new people - the Relationship Manager is often the first contact a prospective adopter will have with our charity, so it’s important that you represent us in a professional, supportive and friendly manner.

Most of the communications take place on whatsapp, but you’re not adverse to calling now and then, if people prefer this channel.

You are able to pick up messages regularly during the day and you will become part of the forever home journey of many animals in need.

Love of cats and/or dogs essential!

In return, we will provide you with training and a friendly team of volunteers and directors to learn from and are happy to provide references attesting to your contribution to our charity.

To apply, email us with a summary of your experience, your contact details and why you'd like to volunteer with Rocky Road Rescue and a member of our team will be in touch shortly.

Our Cat Fosterers play a vital role by providing a temporary, loving home for cats that are in the care of the RSPCA.

Why we want you 

We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteer fosterers are incredible, they play an essential role in helping us carry out our important animal welfare work by caring for cats and enabling them to be rehomed. 

You could be fostering an animal for just a few weeks, or it could be a longer term placement for several months and in a few cases it can be longer. 

What you will be doing 

• Providing care and suitable housing in a safe environment for cats while they are in foster care in accordance with Society policies and guidelines.

• Feeding, watering, providing enrichment, socialising and grooming cats (as appropriate).

• Liaising with your Cat Co-ordinator regularly. For cats ready for rehoming: sharing photos and videos to the cat coordinator to enable them to raise awareness and rehoming. 

• If the animal has specific needs you will be supported by your local team of fosterers to enable you to provide the care needed.

• Offering a separate room to keep the cat/s in and separate from your own animals.

• Some cats may have had surgery and will need a period of cage rest. This will be provided.

• Transporting your foster cat for vet appointments.

• Allowing a potential adopter to enter your home to view a cat up for adoption after they have been assessed by the cat co-ordinator, a volunteer can support you in this. 

• Completing the local branch paperwork relating to the cats in your care.

The skills you need 

• Volunteers must be aged 18 or over. 

• Ideally you will be living within a 30-minute drive of High Wycombe, for logistical reasons.

• Previous experience of fostering would be beneficial, and experience caring for cats is essential. 

• If you have existing cats, they must be spayed/neutered and vaccinated. 

• If in rented accommodation, permission from the landlord must be obtained. 

• Your family/household must be fully supportive (and checked/confirmed that there are no cat allergies within the household).

• All members of the household should discuss with their GP whether a tetanus vaccination is required, and make a decision based on this.

• Due to the length of time it can take to find their forever home, we ask that you commit to fostering for a minimum of six months. 

• All volunteers must complete an online induction, you will need basic IT skills and access to a PC or laptop.

Whay volunteer with us? 

• Meet like-minded people and get to know more about the work of the RSPCA South Bucks Branch.

• Regular contact with your cat coordinator to support you.

• Add an important animal welfare role to your CV.

• Learn new skills through our comprehensive induction and training programme. 

• Support from our local and national teams.

• You’ll be making a huge difference to the welfare of animals. 

• We provide all the food, litter, medication and equipment needed to foster cats in our branch. Any additional expenses must be approved by the Finance Manager before they are incurred.

Disclaimer 

Our fosterers are subject to an informal interview, home assessment visit, two satisfactory references and completion of online induction training including Health and Safety. 

Your expert understanding of charity and/or company accounts and financial management will ensure that trustees exercise their financial responsibilities. You will act as lead trustee on overseeing the annual audit, and advise on financial procedures, regular financial reporting and forecasting.

This will involve chairing the Trust’s Audit Committee, which meets once a year to receive draft charity accounts and audit reports for The Abbotsford Trust and its subsidiary Abbotsford Trading Company. The Committee is responsible for recommending accounts for approval to the Board of Directors, and for making recommendations on the appointment of auditors.

You will exercise oversight of the Trust’s financial management throughout the year through membership of the Executive Committee, which meets up to 10 times a year to receive financial reports from management. Trading Company management accounts are the responsibility of a separate Trading Company Board.

This role will suit someone with professional accountancy qualifications and experience of audited accounts. Ideally, but not necessarily, you will have experience of charity accounts.

Why join us

Rebuild with Hope Foundation was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

Join us in shaping the next chapter at Harrison Housing

We have a proud history, a clear purpose and an ambitious future.

We are looking to recruit a Three Trustees. These are all voluntary roles based in London.

Founded in 1869, Harrison Housing supports older people through almshouse and social housing. Today, we provide 75 sheltered homes and 19 general-needs homes, and manage a further 139 properties across London for other almshouse providers. Our purpose is safe, well-maintained homes for older people in housing and financial need and our vision is supporting residents to live independently. We are building on our strong foundations to support more people, strengthen almshouse partnerships and improve our homes and services.

We are seeking three new Trustee to bring skills, experience and fresh perspectives to our Board.

Previous Trustee experience is not required. We are looking for sound judgement, strategic insight, constructive challenge and commitment to our purpose.

We are looking for candidates who understand the challenges of a small organisation and will particularly welcome expertise in:

• Financial strategy and sustainability
• Strategic growth and organisational development
• Property and asset strategy
• Fundraising and income generation
• Resident engagement and the resident voice
• Social housing or the almshouse sector
• Governance, regulation or public bodies

Collectively, Trustees oversee strategy, performance, finances, risk and governance, ensuring residents and our charitable purpose remain central to decisions.

Commitment: Trustees are expected to attend 4 Board Meetings per annum plus a Strategy Day. They are also expected to take part in a Committee in accordance with their skills, interests & experience (an additional 4 Meetings per annum).

For the roles, you will bring:

• Commitment to Harrison Housing's purpose and values
• Strategic thinking and sound judgement
• Strong communication and relationship-building skills
• Collaborative working and constructive challenge
• Integrity, openness and accountability
• Commitment to good governance and equality, diversity and inclusion

Knowledge of social housing, almshouses, charity governance or regulation is an advantage. We particularly welcome people who can bring new perspectives, professional expertise or lived experience to our Board.

Why Harrison Housing?

 These voluntary roles offer the opportunity to make a meaningful difference to older people's lives and help shape the future of an organisation with a long and proud history.

You will help us provide safe, good-quality homes, support independent living, reach more people, strengthen almshouse partnerships across London and build a strong, sustainable and well-governed organisation.

For more information on the positions please download the attached recruitment pack.

Key dates

Trustees/NEDs  Closing date: Monday 19 October 2026 Interview: Monday 26 October 2026

How to apply Please submit:

• CV: Maximum 3 pages, covering your current/most recent roles and relevant experience from the last 10 years.
• Personal statement: Maximum 3 pages, explaining your motivation, why Harrison Housing interests you, and the experience, skills and perspective you would bring.

All Trustees are subject to a DBS check, paid for by Harrison Housing. Reasonable expenses will be reimbursed in line with our policies.

Harrison Housing is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds, including lived experience.

The opportunity

The Finance and Audit Committee (FAC) provides BIICL’s Board of Trustees with oversight and assurance on our finances, controls, investments, and audit. We're looking for a chartered accountant or senior finance leader to chair the Committee and join our Board of Trustees at a pivotal moment: a new Director and CEO, a new Director of Operations in post, and a new strategy launching in 2027. You'll bring real technical credibility and the judgement to translate financial detail into confidence for a Board whose backgrounds are mostly legal and academic. In return, you'll help shape the next chapter of one of the world's most respected independent legal institutes.

The current Chair’s term ends in December 2026. We are seeking a successor to join in October, allowing time for handover and induction ahead of the November FAC meeting and the December Board meeting.

Purpose of the role

The Chair of the Finance and Audit Committee provides strategic, non-executive financial oversight rather than day-to-day accounting.

As a trustee, you hold joint legal and fiduciary responsibility for the charity’s overall governance, strategic direction and financial health.

As Committee Chair, you will act as a trusted advisor and critical friend to the Director and Chief Executive and the Director of Operations, ensuring that BIICL’s income is robustly governed, financial risks are mitigated, and resources are deployed optimally to deliver maximum social impact. BIICL outsources financial management to a specialist non-profit accountancy firm, overseen internally by the Director of Operations; you’ll evaluate how well that arrangement is working and recommend change if needed. 

Key responsibilities

Strategic financial oversight

· Budgetary scrutiny: oversee the annual £2.5m operational budget and financial forecasts provided by the executive team.

· Performance monitoring: review quarterly management accounts, analysing variances, cash flow health, and performance against key performance indicators (KPIs).

· Reserves management: champion the regular review of a robust Reserves Policy to safeguard the charity against sudden funding fluctuations.

· Investment assets: oversee the performance of the charity’s cash reserves and any investment portfolios, ensuring alignment with ethical investment strategies.

Audit, risk and internal controls

· Statutory reporting: lead the FAC in reviewing the Annual Report and Accounts, ensuring compliance with Charity SORP FRS102 and statutory filing deadlines.

· External audit: manage the relationship with the External Auditor, leading on the tender process and reviewing the post-audit management letter.

· Risk mitigation: oversee the financial section of the organisation’s risk register, ensuring internal controls are sufficient to prevent fraud and compliance failures across complex funding streams, and ensure FAC oversight of the wider Risk Register.

· Fiscal compliance: monitor compliance with complex tax regimes relevant to this scale, including VAT, Gift Aid, and trading subsidiary operations (as applicable).

Committee leadership and Board reporting

· Meeting governance: set the agenda and chair quarterly FAC meetings, fostering an environment of collaboration, constructive, and high-quality challenge.

· Board communication: report clearly to the full Board of Trustees, translating complex financial positions into strategic insights for non-financial board members.

Statutory trustee duties

· Legal compliance: ensure the charity complies with charity law, company law, and all other relevant legislation or regulation.

· Strategic direction: contribute actively to the Board of Trustees in setting the charity’s overarching vision, mission, values, and strategic goals.

· Asset protection: act as a responsible custodian of the charity’s assets, ensuring funds are spent solely in furtherance of its charitable objectives.

· Effective governance: attend and actively participate in full quarterly Board meetings, the Annual General Meeting (AGM), and strategic away days.

· Collective decision-making: maintain the principle of collective board responsibility, upholding and supporting decisions made by the wider board.

Legal and regulatory frameworks

The postholder is required to understand, uphold, and apply the following core regulatory frameworks:

· The 6 Essential Trustee Duties (Charity Commission Guidance CC3): You share collective legal liability to ensure the charity carries out its purpose for the public benefit, complies with its governing document, acts in the charity's best interests, manages resources responsibly, acts with reasonable care and skill, and remains fully accountable.

· Financial Reporting Standards 102 and the Charities SORP: Because our annual income exceeds £250,000, the accounts must be compiled under the Statement of Recommended Practice (Charities SORP), transparently separating restricted, unrestricted, and designated funds.

· The Charity Governance Code: Our Board intends to benchmark itself against this code. You will directly champion Principle 5 (Board Effectiveness) and Principle 6 (Risk and Control) to ensure internal controls are regularly evaluated.

Person specification

Experience and qualifications

· Financial qualification: chartered status (e.g. ACA, ACCA, CIMA, CIPFA) is essential.

· Senior leadership: proven experience operating as a CFO, Finance Director, or partner in a professional services practice in an organisation of similar or larger scale.

· Sector expertise: strong working knowledge of Charity SORP, restricted and unrestricted funding, and UK charity law is highly desirable.

· Governance background: previous experience as a trustee, non-executive director, or committee member is advantageous.  

Core skills and attributes

· Strategic clarity: ability to look past the numbers to see systematic risks and strategic opportunities.  

· Collaborative challenge: ability to robustly hold senior staff and third-party advisors to account while maintaining a supportive, professional working relationship.

· Communication: ability to explain intricate financial matters plainly to non-financial audiences.

· Commitment to the cause: a demonstrable passion for the charity’s core mission and alignment with its values. 

Terms of appointment

Term:

Trustee appointments are for a three-year term, renewable for a maximum of two consecutive terms.

Time commitment:

Trustees are required to commit approximately 8-10 days per year. There are four board meetings, four FAC meetings per year, a strategy day, plus approx. 2-3 hours per month for executive consultation. 

Location:

London/Hybrid – FAC meetings usually take place online; Board meetings and strategic away days are in-person, usually at our London office.

Remuneration:

This is a voluntary role and is not accompanied by any financial remuneration; however, all reasonable travel and out-of-pocket expenses are reimbursed.

Reporting to:

Board of Trustees / Chair of the Board

How to apply

To apply formally, please submit a CV and supporting statement, each no more than two sides of A4, clearly outlining your suitability for the role against the criteria in the person specification and your motivation for applying.

Please include your home address, contact email, and mobile number.

We aim to acknowledge receipt within 2-3 days.

Applications will be reviewed on a rolling basis. We expect to interview candidates from mid-September with a view to appointing by the end of October.

For further information about the role or to arrange an informal discussion, please contact Tom Asher, Director of Operations