Information volunteer roles

Are you tech-savvy and ready to change lives?

We are by no means looking for the next tech genius, just someone with enough know-how to help others make the most of their devices. Could this be you?

Many of our clients live alone, often with no family nearby, leaving them to face tech challenges by themselves. This can mean a piece of equipment designed to support independence turns into yet another obstacle. This volunteer role has not only been created to provide technology support, but to help our clients access a life beyond their doorstep.

Setting up a new phone, tablet or laptop may seem rather straightforward, now imagine doing the same task with little or no sight… That is where you step in! Ready to provide our clients with the support they need, ranging from helping set-up a new piece of equipment, to locating accessibility features on an existing device, and everything in between.

If this sounds like the role for you, we would love to hear from you!

This role will be subject to a DBS check.

We are busy team delivering the Supported Internships programme in Stafford (ST18). The programme is based around employment and leisure for young adults with learning disabilities between age 16 and 25. We help people to develop skills for work in a employment setting and build their confidence.

We prepare them for work, and help them improve their Maths and English skills in a classroom setting, as well as:

• Improving their confidence and communication skills
• Building on their social skills with each other and out in the community
• Keeping them inspired and engaged

What You will be doing:

• You will support staff in the classroom with activities
• You will support learners to improve their Maths and English skills
• You will engage with learners, to improve their confidence and independence
• You will encourage learners to try new things and gain new skills
• Out in the community you will support staff to keep learners motivated and engaged

As a volunteer you will help Mencap staff deliver the classroom sessions assisting young adults to improve their skills, and be a support in the community.

**The classroom sessions run from 9am - 4.30pm. Monday and Tuesday. We require a volunteer to be able to commit to one day per week or fortnightly for the academic year. **

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

About the Role

We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for the disability community across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.

We are looking for volunteers to help us apply for and secure funding to support our valuable work. This role can be done remotely, with no fixed rota, and the amount of time you give is flexible.

Who Are We Looking For?

• Interested in fundraising or securing funding

• May have experience in the community or charity sector

• Legal or corporate background, or studying law or similar subjects

• Willingness to learn, motivated, and proactive

• Organised and detail-oriented

• Positive attitude and collaborative

What Do We Expect?

• Willingness to undertake our virtual training programme at a time convenient to you

• Have a basic DBS check (preferably on the update system) or be willing to complete one with us

• Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)

• A positive and inclusive attitude toward disability and illness

What Can You Expect?

• A supportive, kind, and nurturing team that values its volunteers

• Flexibility – contribute at times that suit you

• Supportive approach to accessibility and accommodations

Benefits of Volunteering with Buttons & Bubbles C.I.C.

• Make a tangible difference in your community

• Develop skills in fundraising, research, and grant applications

• Enhance your CV and demonstrate reliability to future employers

• Explore new areas of interest and take on additional tasks if desired

• Build confidence while contributing to meaningful work

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Reach: Reach Drug and Alcohol Services is the commissioned community drug and alcohol provision for Dorset. It provides a range of support, interventions and treatments for adults and young people wanting to make positive changes to their drug and/or alcohol use, as well as offering support to family members and running campaigns and events that raise awareness of addiction and celebrate recovery in the community.

Reading Through Recovery -A weekly 90‑minute group supporting anyone on a substance or alcohol recovery journey, whether actively using or abstinent, through the shared experience of reading.​​

In a relaxed and inclusive space, participants bring a book they’re reading, explore themes that resonate, and dive into stories that spark insight and strength. Together, we share literature that has inspired, supported, or shaped our recovery journeys, with optional recommendations and themed reading ideas each week.​​

This is more than a book group, it's a place to find meaning, connection, and momentum in recovery.​

Details of the role & tasks

The role:

We are seeking enthusiastic readers to co-facilitate our new project – Reading Through Recovery. Volunteer group facilitators will help to make newcomers feel welcome, and empower everyone in the meeting to contribute, should they wish to.

This role is ideally suited to people with lived experience of recovery, either directly, or through supporting a close friend or family member, although we welcome applications from anyone with an empathetic, non-judgemental attitude that can build strong working relationships with others.

Tasks may include:

• Facilitating a non-judgemental space to allow participants to express feelings and share experiences freely.

• Foster a sense of community and trust

• Enable participants to connect through shared narratives, enabling them to relate to one another’s journeys.

• Encourage reflection and discussion.

Personal qualities

Skills we would love you to bring to the role:

• Welcoming, friendly and an ability to put other people at ease

• Confident and calm in group settings

• Good IT skills – the SMART Recovery UK training all takes place electronically and includes submitting some written responses via email

• Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health

• Good time keeping

• Able to work as part of a team, on own initiative and to instruction

• An understanding of Waythrough – information is available on our website

• A genuine interest in being part of the mission and vision of Waythrough

• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Waythrough

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support

• Induction and access to online and face to face training

• To learn and practice new skills within a teamwork setting

• To feel part of a team and the wider Waythrough organisation

• Reasonable travel expenses reimbursed with proof of journey

• Opportunities to progress and experience other areas of Waythrough's work

Our values:

Our values underpin everything we do – from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values.

• Kindness - be generous, caring and understanding.

• Courage - be bold, trust, commit.

• Respect - everyone deserves dignity.

Location: Some flexibility depending on staff and volunteer availability and ability to travel though meetings are currently held in Weymouth, Dorchester and on-line.

Timing: We are looking for someone who can offer around 2-3  hours a

Training: Volunteers have access to Waythrough’s training platform, LearningKind, and will be asked to complete an induction workshop ahead of their start date and a number of training modules within their first 3 months.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

• Closing date for these opportunities is: 12/07/2026
• Interviews will take place - Date, Times and Location to be advised
• Inductions and training or this role will take place - Date, Times and Location to be advised 

To apply for this opportunity please follow the link below:

Read Easy Waltham Forest is a local group that provides free, confidential, one-to-one reading coaching for adults who want to learn or improve their reading skills. We match local residents with trained volunteer coaches for sessions every week, meeting in safe, convenient places around the borough of Waltham Forest. By teaching adults to read, we do so much more than just improve literacy—we help boost mental health, build daily independence, and transform lives across our community.

We are now looking for our new Team Leader.

The Read Easy Management Team Leader is a vital volunteer position for our local branch of the adult literacy charity Read Easy. The purpose of the charity is to help adults in the area who want to improve their reading skills, and we are currently supporting 15 readers.

Your role is to oversee and support a small team of enthusiastic and friendly volunteers and to manage monthly meetings. The role requires leadership and administrative skills to keep the group running smoothly. Key responsibilities include leading a team of skilled and experienced volunteers and working with them to plan activity and set future goals. You will also occasionally liaise with the Read Easy area co-ordinator for the South East and ensure the group is run in compliance with Read Easy policies.

The time commitment is flexible but would be around 4 to 5 hours per week, plus one monthly management team meeting which is in the evening.

Volunteering with Read Easy is fun and rewarding. To hear that a parent can read to their child for the first time, that someone can read the aisle names in supermarkets or that someone has been able to fill in a form by themselves for the first time in their life means that we know that we are making a positive change.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

AD – USE PDF COPY

Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Are you looking for a meaningful volunteering opportunity where you can make a real difference? We are currently recruiting new Volunteer Mentors to join our growing, diverse network of dedicated volunteers.

At Hope for the Young, our mission to support young refugees and asylum seekers in London as they overcome the many challenges of starting a new life in the UK. From navigating education systems to building confidence and social connections, our Volunteer Mentors play a crucial role in helping young people achieve their goals and fulfil their potential.

What You’ll Do as a Mentor

• Meet with a young person (mentee) once a week for 1–3 hours, usually in a local café, library, or community space in London

• Set education and personal development goals and offer guidance, support and motivation towards these

• Commit to mentoring for a minimum of six months

Who We’re Looking For

We welcome applications from people of different ages, cultural backgrounds, and professional experiences. You don’t need prior mentoring experience - just empathy, patience, and a genuine desire to support a young person.

We’re especially keen to build a diverse pool of mentors to reflect the backgrounds and experiences of the young people we support. We particularly welcome and encourage applications from those with lived experience of forced migration, as well those with ethnically diverse backgrounds. 

What We Provide

When you volunteer with us, you’ll receive:

• A comprehensive induction and training to prepare you for the role

• Ongoing 1:1 support from a dedicated Mentoring Coordinator

• Reimbursed expenses for all meetings and activities with your mentee

• Invitations to regular social events for mentors and mentees

• The opportunity to join a passionate community committed to making a positive impact

Why Volunteer With Us?

As a mentor, you will have the opportunity to make a tangiable difference in a young person's life, and you will also be able to:

• Develop your coaching, communication, and interpersonal skills

• Gain a deeper understanding of the refugee and asylum seeker experience

• Join a supportive and inspiring community of volunteers

If you’re passionate about supporting young people and want to help someone build a brighter future, we’d love to hear from you!

Microbiology Society is looking to find a new voluntary Chair of its Audit, Risk and Evaluation Committee Please see the role description along with the Terms of Reference for the Committee.

The Chair will use their experience and knowledge to provide an external perspective on the delivery of the annual audit; the risk management of the Society’s activities; and the evaluation of those activities.

To make an application, please email the following to Jo Manning

• Your CV (no more than three sides)
• A supporting statement (no more than two sides) that answers the following questions:
  - Why do you want to be the Chair of the Audit Risk and Evaluation Committee for the Microbiology Society?
  - How do your skills and expertise align with the role profile and candidate description detailed in the role description.

The deadline is 30 July 2026.

Please do let us know if you have any questions about the role by emailing Joanne Manning, Chief Operations Officer.

Volunteer role - Hub Volunteer

Volunteer manager - Manager

Where you will be based - Property/on-site

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our busy Donation Processing Hubs you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Researching valuable and vintage stock.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

 OVERALL PURPOSE

This role requires a hands-on communicator who is passionate about profiling service user’s voices and creating opportunities for collaboration. You’ll work with local partners to showcase the impact of WFRC’s projects & initiatives, help generate support for the charity, and profile learning, impact and successes back into the wider community.

For the role to be truly transformational the Volunteer Communications, Engagement & Partnerships manager will need to:

· Build relationships with service users, stakeholders and local partners,

· Generate compelling stories, and support communications strategies that amplify WFRC & its impact in the region.

 OPERATIONAL TASKS

  Communications Strategy Development:

® Co-develop and implement a communications strategy for the WFRC’s projects & initiatives as needed.

Content Creation:

® Generate engaging stories, case studies, and digital content featuring service users, stakeholders and local partners.

® Work with stakeholders to create and share their own content, empowering them to tell their stories.

Digital and Media Engagement:

® Profile local activities and partnerships, creating content and stories for social media and other digital platforms.

® Build relationships with local media to amplify the work of WFRC and its stakeholders.

 Engagement Partner Collaboration:

® Work with the project managers and our local stakeholders to identify opportunities to increase the charity’s profile.

® Attend online and in-person meetings with local partners in Wolverhampton to profile our work.

® Generate partner commitment to WFRC’s campaigns and initiatives.

® Work collaboratively with local stakeholders to deliver communications and engagement strategies that showcase our partnerships and impact.

PERSON SPECIFICATION

· Proven experience of general administrative work, including excellent IT skills (using Windows, Word, Excel, Outlook, PowerPoint & Access).

· Proven experience of team management.

· Ideally, some experience of working in the charity sector.

· Excellent written and verbal communication skills.

· Excellent attention to detail.

· Leadership and the ability to ‘make things happen’

· Good time management skills and the ability to work pro-actively & meet tight deadlines.

· Ability to communicate with a variety of people in a friendly, professional and confident manner.

· Ability to relate to and engage with women & families.

Help turn great items into great sales

Bring products to life through the lens!

As an Online Shop Photography Volunteer, you'll volunteer onsite creating clear, attractive images that help customers feel confident buying online. Your photos play a key role in turning donated items into sales, helping raise funds for Oxfam's life-saving work - whether that's responding to emergencies, supporting livelihoods, or campaigning for a fairer world.

If you enjoy photography, styling, or have a great eye for detail, this is a creative way to use your skills for a powerful cause.

Here's why Oxfam is the perfect opportunity for you

Be a Second-hand Superhero

Bring donated items to life through great photography that helps them sell.

Increase Your Skills

Develop photography, styling and digital skills that you can add to your CV.

Find Your Community

Volunteer alongside a passionate team making a real difference.

Flexibility

Volunteer around your schedule - every hour helps.

A Role That Works for You

This role may suit someone who enjoys creative, focused tasks and has an eye for detail. It offers the opportunity to volunteer independently while following clear processes, helping to create consistent, high-quality images that showcase donated items at their best.

Someone who enjoys photography, styling, composition, or takes pride in presenting things well could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.