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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Chair’s welcome
WCT has been part of the community for more than 40 years. At the heart of what we do is something very simple: helping people to get where they need and want to go, and making it possible for people to remain independent, connected and involved in their community.
Our services are about much more than getting from A to B. They enable people to go shopping, enjoy days out, maintain friendships and social connections, and take part in everyday life. We also work with schools, charities and other community organisations across Wandsworth, helping them provide the transport their communities need.
It is a particularly exciting time to join us. Since our new Chief Executive joined WCT in May 2026, we are finalising our organisational strategy for the next three years – protecting the trusted services people already rely on while looking carefully at how WCT can become stronger, more sustainable and continue to respond to the changing needs of our community.
Our Trustees have an important part to play in that next chapter. We are looking to strengthen our Board with some particular skills and experience, but we are equally interested in the different perspectives people bring. You do not need to have been a Trustee before. We welcome people who share our commitment to inclusion, independence and community, who are curious about our work and who are willing to contribute their experience, ideas and time.
Being a Trustee is a responsibility, but it should also be rewarding and enjoyable. We are a friendly Board, working alongside a committed staff and volunteer team and an organisation with a long history of making a very practical difference to people’s lives.
I hope this pack gives you a sense of who we are, where we are going and what being part of WCT could look like. If what you read interests you, we would be delighted to hear from you.
Hicky Clark
Chair of the Board of Trustees
Wandsworth Community Transport
2. About Wandsworth Community Transport
Wandsworth Community Transport (WCT) has been helping people get out and about for more than 40 years.
Founded in 1982, we provide safe, accessible and affordable transport and opportunities for people to stay independent, connected and involved in community life across Wandsworth.
Today, our work includes:
· Shopmobility – Supporting people to access local shopping safely and independently, with transport and shopping support from our base at Sainsbury’s in Garratt Lane.
· Silver Day Trippers and Road Runners – Affordable outings giving people opportunities to visit new places, enjoy shared experiences and spend time with others.
· Community vehicle hire – Providing minibuses and transport to charities, community groups, sports clubs, places of worship and other local organisations.
· School and contracted transport – Delivering specialist transport, including work in partnership with the London Borough of Wandsworth and local schools.
· Driver training – Sharing our specialist knowledge through MiDAS training for drivers working within WCT and other organisations.
· WCT Community Transport Choir – Founded in May 2018 and made up of people who access our services alongside WCT volunteers. Our choir brings people together through music and performs at local events, day centres and community groups across Wandsworth.
Behind all of this is a committed team of staff, drivers, volunteers and Trustees, together with longstanding relationships across the borough.
Our work is about much more than transport. It is about enabling people to remain independent, build friendships, enjoy new experiences, play a role in their community and stay connected to the people and places that matter to them.
That sense of connection and participation is at the heart of WCT – and has been for more than four decades.
3. Why join our Board now?
WCT is entering an important and exciting new chapter.
Since Peter Edwards, our new Chief Executive, joined in May 2026 we have been finalising our organisational strategy for the next three years. Our focus is on protecting and strengthening the services our community already values, while building a resilient, sustainable and forward-looking organisation.
An important part of this will be diversifying our income and developing new collaborations and partnerships. We want to build on WCT’s strong local relationships, work more closely with other charities, community organisations, funders and businesses, and explore opportunities to work together where our combined experience can create greater impact.
Community participation and innovation will help shape WCT’s future. We want the people who access our services – alongside our volunteers, staff and wider community – to have a meaningful voice in what comes next. By listening, consulting and involving people from the earliest stages, we can understand changing needs, identify new opportunities and develop ideas with our community rather than simply for it.
Alongside protecting our core community transport services, we will actively encourage innovation – exploring new ideas, testing new approaches and learning from what works. This could mean using our transport expertise in new ways, developing new services, or working collaboratively with partners to respond to needs that no single organisation can address alone. Innovation at WCT will always be purposeful: rooted in evidence, shaped by participation and focused on creating greater impact for our community.
This makes it a particularly interesting time to become a Trustee.
New Trustees will be joining a well-established local charity, with strong community relationships, but at a point when there is also real opportunity to contribute to what comes next.
You will have the opportunity to bring your own knowledge, experience and perspective to our discussions, help shape our future direction and work alongside fellow Trustees, our Chief Executive and the wider WCT team as we take the organisation into its next chapter.
In 2027, WCT will celebrate its 45th anniversary – an important milestone for an organisation that has been part of local life since 1982. We want to enter that anniversary year proud of our history, open to new ideas, ambitious for our future and continuing to make a meaningful difference to the communities we are here to serve.
4. Our Board
Our Board of Trustees is responsible for the governance and strategic direction of Wandsworth Community Transport, working closely with our Chief Executive while maintaining the important distinction between governance and the day-to-day management of the charity.
Under the leadership of our experienced Chair, we are a friendly and engaged Board, bringing together a mix of professional expertise, community knowledge and lived experience. Our Trustees come from different backgrounds, and each brings something different to the table. We see that breadth of perspective as a real strength.
Trustees work collectively. No individual Trustee is expected to have all the answers. We ask questions, share knowledge, challenge constructively and support one another in making decisions in the best interests of WCT and the communities we serve.
Most matters are considered by the full Board, although we may establish smaller working groups for particular pieces of work when this is useful.
As WCT moves into its next chapter, we are also strengthening the way our Board works – including Board development, succession planning and more opportunities for Trustees to contribute to strategy.
Above all, we want our Board to be a place where different voices are heard and valued. We welcome challenge, curiosity and new ideas, and we want Trustees to feel able to contribute from their own experience while learning from others.
5. What makes a great WCT Trustee?
You do not need prior trustee experience to make a valuable contribution to the WCT board.
We are interested in people who care about our communities and believe in the importance of independence, inclusion and access to opportunities.
Great Trustees bring different things. You might bring professional expertise, knowledge of Wandsworth and its communities, insight from another sector, lived experience, or simply a perspective that is not currently represented around our Board table.
What matters to us is that you are willing to:
· Share knowledge, experience and ideas.
· Listen to and value different perspectives.
· Think strategically and look at the bigger picture.
· Ask questions and offer constructive challenge.
· Make decisions collectively and take shared responsibility for them.
· Champion inclusion, accessibility and community participation.
· Be curious, open to innovation and willing to learn.
· Act with integrity and always in the best interests of WCT and the communities we serve.
We particularly welcome people who can bring skills and experience to complement those already on our Board and we are committed to broadening the range of voices and perspectives involved in governance.
You will not be expected to arrive knowing everything about charity governance or community transport. We will support you to understand WCT, your responsibilities as a Trustee and the wider context in which we work.
What we are looking for most is people who want to contribute, participate and help us make good decisions together.
6. Trustee role profile
The role
As a Trustee of Wandsworth Community Transport, you will share responsibility with your fellow Trustees for the governance and strategic direction of the charity.
The Board works collectively to ensure that WCT remains true to its charitable purpose, is well governed and financially sustainable, manages its responsibilities and risks appropriately, and continues to deliver meaningful benefit for the people and communities we serve.
Our Chief Executive and staff team are responsible for the day-to-day running of WCT. The role of the Board is to provide strategic leadership, oversight, support and constructive challenge.
As a Trustee, you will:
· Help shape and oversee WCT’s strategic direction and future development
· Ensure that WCT remains focused on its charitable purpose and the needs of the communities it serves.
· Contribute actively to Board discussions and collective decision-making.
· Provide constructive support and challenge to the Chief Executive and senior team.
· Oversee WCT’s financial health and ensure its resources are used responsibly.
· Contribute to oversight of risk, safeguarding, legal and regulatory responsibilities.
· Support WCT’s commitment to diversity, equity, inclusion and accessibility.
· Champion meaningful community participation and ensure that the voices and experiences of the people we serve inform our thinking.
· Help WCT develop strong relationships, collaborations and partnerships.
· Act as an ambassador for WCT and help raise awareness of our work.
· Contribute your own knowledge, skills, networks and experience while respecting the perspectives of others.
· Act with integrity, confidentiality and in the best interests of WCT.
Collective responsibility
Trustees have collective responsibility for the decisions made by the Board. We therefore expect Trustees to prepare for and participate in meetings, contribute thoughtfully to discussions and support agreed decisions.
You will never be expected to manage WCT’s services or take on responsibilities that properly belong to our Chief Executive and staff team.
We want our Trustees to have the space to think strategically: asking the right questions, considering opportunities and risks, listening to our communities and helping WCT make well-informed decisions about its future.
Term of office
Trustees are appointed for a three-year term and may serve for a maximum of nine years, subject to reappointment and WCT’s governing arrangements.
The role is voluntary and unpaid, with reasonable expenses reimbursed in accordance with policy.
7. Who we’re particularly looking for
We want our Board to bring together a strong mix of skills, experience, backgrounds and perspectives.
Following our recent Board skills audit, we have identified some areas where additional experience would particularly strengthen WCT as we move into our next chapter.
You do not need to have previous Trustee experience, and we don’t expect any one person to cover all of these areas. We would particularly love to hear from people with experience in one or more of the following:
Fundraising + income generation
As we diversify our income and develop new partnerships, we would welcome someone with experience of fundraising, income generation or business development.
This might include trusts and foundations, corporate partnerships, individual giving, commissioning, strategic partnerships or other approaches to developing sustainable income.
We are particularly interested in someone who can bring strategic thinking – helping us identify opportunities, build relationships and strengthen our approach to income diversification rather than being expected to personally fundraise for WCT.
Legal + compliance
We would welcome someone with legal, regulatory, governance or compliance experience who can help strengthen the Board’s collective understanding and oversight in these areas.
You might be a practising or former legal professional, work in compliance or regulation, or bring relevant experience from the charity, public or private sector.
Diversity, equity, inclusion + accessibility (DEIA)
Inclusion and accessibility are central to the communities we serve and to the organisation we want WCT to be.
We would welcome someone who can bring knowledge, experience or perspective that helps us continue developing our approach to DEIA across our governance, services, workforce, partnerships and community engagement.
Marketing, communications + social media
We would love to strengthen the Board with someone who understands how good communications can help a charity connect with its community, tell its story and build relationships.
We are particularly interested in experience of marketing, communications, digital engagement or social media – helping us think strategically about how WCT communicates its impact, reaches different audiences and grows its profile across Wandsworth and beyond.
Lived experience + community perspective
Professional expertise is only one form of expertise.
We particularly value lived experience and would welcome people who can bring perspectives shaped by their own life, their communities or their understanding of the people WCT serves.
This might include experience of disability or accessibility barriers, caring responsibilities, ageing, social isolation, community services or community transport – whether personally, through your family or the wider community.
We also want our Board to better reflect the diversity of Wandsworth and encourage applications from people whose voices and perspectives have traditionally been underrepresented in charity governance.
8. Meetings and time commitment
We want prospective Trustees to have a clear and realistic idea of the commitment involved.
Our Board meets six times a year, in person, at 6pm in central Wandsworth. We also hold our AGM in November, which Trustees are expected to attend.
Trustees receive papers in advance of each Board meeting and are expected to take the time to read these and come prepared to contribute to discussion and decision-making.
Most of our governance work is undertaken through the full Board. From time to time, we may establish a small working group for a particular piece of work, drawing on the skills, experience and interests of individual Trustees.
As we develop our new three-year strategy, we also intend to create opportunities for Trustees to come together for strategic planning and Board development outside our regular meeting cycle.
We recognise that our Trustees have work, family and other commitments. We don’t expect everyone to be available for everything, but we do ask Trustees to participate regularly, stay engaged with WCT between meetings where needed and contribute their time and expertise in a way that is manageable and meaningful.
9. Support and development
We want every Trustee to feel welcomed, supported and confident in their role.
You don’t need to arrive knowing everything about WCT, community transport or charity governance. New Trustees will receive an induction to help you understand the organisation, our services, your responsibilities as a Trustee and how our Board works.
You will be supported by our experienced Chair, Chief Executive and fellow Trustees, with plenty of opportunity to ask questions and build your knowledge as you settle into the role.
We also encourage Trustees to get to know WCT beyond the Board table. This might include visiting our services, meeting staff and volunteers, joining one of our outings or community activities, and spending time with the people who access our services. We believe this first-hand understanding is an important part of being an effective WCT Trustee.
As a Board, we are committed to continuing to learn and develop. Trustees will have opportunities to take part in relevant training and Board development, as well as strategic planning sessions as we shape and oversee WCT’s future.
Whether this would be your first Trustee role or you already have considerable Board experience, we want you to feel able to contribute, ask questions, continue learning and enjoy being part of WCT.
10. Our commitment to DEIA
Diversity, equity, inclusion and accessibility are important to WCT – in the services we provide, the way we work and the way we govern our charity.
Our Board has adopted a DEIA Policy and Charter, alongside a three-year DEIA Strategy for 2026–2029 which will continue to develop as we learn, listen and strengthen our practice.
We want our Board to reflect a broad range of experiences, backgrounds and perspectives, and we particularly welcome applications from people in groups under-represented in charity governance.
We are committed to making our Trustee recruitment process as inclusive and accessible as possible. If there is anything we can do to make it easier for you to explore the opportunity, apply or participate in the recruitment process, please let us know.
For us, DEIA is not a finished piece of work. It is an ongoing commitment to listening, learning and ensuring that people have meaningful opportunities to participate in and help shape WCT.
11. How to apply
Thank you for considering joining the Board of Wandsworth Community Transport. We hope this pack has given you a sense of who we are, what matters to us and why this is such an exciting time to become part of WCT.
If you are interested in joining us, there are two ways to take the next step.
Arrange an informal conversation
If you would like to find out a little more before deciding whether to apply, Peter Edwards, our Chief Executive, would be very happy to have an informal conversation with you about WCT, the Trustee role and any questions you may have; an opportunity to find out more and decide whether WCT feels right for you.
Contact Peter Edwards, Chief Executive:
Or complete your application now
If you have read this pack and already feel that you would like to apply, you are very welcome to complete your application now by completing the form provided with this pack.
We want to understand what interests you about WCT and what you feel you could bring to our Board. We are interested in your experience, skills and perspective – whether these have come through your professional life, volunteering, your community or your lived experience.
We recruit Trustees on a rolling basis, although we may set closing dates when recruiting for particular skills or experience.
What happens next?
Following your application, we will invite shortlisted applicants to meet with us. This is an opportunity for us to learn more about you, but equally for you to learn more about WCT and decide whether joining our Board feels right for you.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
About ABT and Refutrees - Aid Box Trading (ABT), the trading subsidiary of Aid Box Community (ABC), is seeking a voluntary Co-Director to join the existing Director to provide strategic leadership, financial oversight and robust governance for its small trading operation — Refutrees seasonal project. This is a seasonal project running between November and December, so this role is most active between these dates with some work to tie up accounts in January/February.
Refutrees is Aid Box Community’s much‑loved seasonal fundraiser, selling around 1500 locally grown Christmas trees each year and generating over £30,000 profit to support refugees and people seeking asylum in Bristol. Powered by hundreds of volunteers and thousands of customers, it operates as a vibrant community enterprise each festive season, with all profits funding essential support, crisis assistance, and wellbeing activities for our service users.
This role is ideal for someone with senior management or governance experience who wants to make a meaningful contribution to a charity supporting refugees and asylum seekers.
Our Mission is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a meaningful way to spend one day a week, build your experience and be part of something that genuinely makes a difference?
As an Office Administration Volunteer at Home-Start Camden and Islington, you’ll have the chance to develop practical office, communication and digital skills, meet new people and gain valuable experience working within a local charity.
You’ll be involved in a wide variety of tasks — from supporting events and social media to welcoming visitors and helping our team stay organised. It’s a chance to try new things, use your existing skills and discover what you’re capable of, all while contributing to work that supports local families.
Core Responsibilities:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meet and Greet Volunteer (Tea & Coffee Service)
Location: Mental Health Service
Commitment: Flexible shifts available
Responsible to: Volunteer Coordinator / Service Manager
About the Role
We are looking for a friendly, welcoming, and compassionate volunteer to support people accessing our mental health service. As a Meet and Greet Volunteer, you will be one of the first points of contact for visitors, helping to create a warm, safe, and supportive environment.
The role also includes serving tea, coffee, and refreshments to service users, carers, visitors, and staff, helping to promote a sense of community and wellbeing within the service.
Key Responsibilities
Skills and Qualities Required
What You'll Gain
Additional Information
This role is subject to volunteer recruitment procedures, including references and any checks required by the organisation. Full training and ongoing support will be provided.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a training shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
“Queer Space” is a support group is for adults who identify as LGBTQ+ and who have experience of mental health challenges. It is a peer-led space with a focus on empowerment, community, expression and joy. Above all, the space is led by the community it serves.
We are seeking a Volunteer Group Facilitator is to provide peer support and facilitate a group with the guidance of a coordinator, whilst creating a welcoming environment and sharing their own knowledge/experience of living with mental health difficulties. The role will also entail the planning of groups and assisting with other peer support administrative duties.
We will be running two groups, daytime and evening; you are welcome to apply for both or just one.
The group offers:
What we’re looking for:
Benefits of volunteering with us:
Interested in the role? Next steps:
Queer space is a peer-led service. As such, the successful candidate should have lived experience of the LGBTQ+ community, with their own experience of mental health issues.
We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:
SEL Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.
How to apply
Please find our application form and details of how to apply on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy meeting people and chatting?
Then this volunteer opportunity would suit you.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide
full training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep active.
When:
· Monday to Saturday and Sundays – Am/Pm – 4 hours or just even 2 hours we are very flexible.
What you will be doing:
· Chatting to Customers - giving great customer service on the till.
· Operating the Till
· Keeping the shop floor clean and tidy
· Accepting donations from members of the public
· Assisting with stocking the shop floor
· Full Training and support are given for this role – no prior experience necessary.
What's in it for you:
· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00
· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.
· Learn new skills, gain experience, build confidence, and meet new people and make new friends.
Disclaimer: Additional Information
· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,
please talk to the Manager, and we can consider possible adjustments.
· We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please speak to a manager for assistance.
· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.
· Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais is a volunteer-powered charity supporting refugees in northern France and the UK. We work alongside people seeking safety to provide daily essentials, fill the gaps state support leaves, and open up access to justice. We also press the public and policymakers to act. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year-round from Calais, providing warm clothing, shelter, services and assistance to people living in dangerous conditions. In the UK, our Field Operations teams distribute clothes and essentials, run language lessons, sports and music workshops, and connect people to medical, educational and specialist services; our Legal Access teams secure legal representation and make sure people are informed and empowered throughout their asylum claim.
Our work is informed by an Advisory Board of people with lived experience of seeking safety, who provide strategic input and feedback.
About the role
We're appointing more Trustees with lived experience of seeking asylum. You'll join as we begin a strategic review that will shape our priorities for the coming years - so your insight will help decide where a charity working on the front line of the hostile environment puts its energy next, and make sure those decisions reflect the realities and aspirations of the people we exist to serve.
As a member of the Board, you’ll be working to set Care4Calais' strategic direction, hold us to our governing documents and legal duties, and support and challenge the leadership team so the charity can grow and thrive.
You don't need previous governance experience. We will support you and give you what you need to do the role well.
What Trustees do
Purpose and compliance
Ensure Care4Calais complies with its governing document, charity law and other applicable regulation
Ensure we pursue our charitable objects, and that all activities and resources advance that purpose
Contribute to regular reviews of our own governance
Strategy and direction
Shape and review strategy, and advise on our purpose, vision, goals and activities
Review what we're achieving and how effective our activities are
Stay alert to changes in our operating environment and ensure our purpose and activities remain relevant
Risk, finance and oversight
Ensure key and emerging risks are identified, monitored and mitigated
Oversee financial plans and budgets, monitor progress, and review and approve financial statements
Ensure robust processes for handling money and accurate record keeping
Ensure income generation is on target, lawful, and doesn't expose us to undue risk
Ensure the effective and efficient administration of the organisation
Judgement and stewardship
Use your own judgement to make decisions that are honest, lawful and in Care4Calais' best interests
Avoid conflicts of interest or loyalty where you can; declare and record those you can't
Support and challenge the leadership team in exercising their delegated authority
Promote our aims and reputation through your skills, knowledge and contacts
Attend Board meetings prepared to contribute
Who we're looking for
Lived experience of seeking asylum
Willingness to understand and accept a trustee's legal duties, responsibilities and liabilities, and to act in the charity's best interests
Strong commitment to our cause, values and strategic objectives
A strategic, critical thinker who is comfortable asking questions, challenging assumptions and sharing views with respect and confidence
Ability to work as part of a team, understanding that trusteeship is collective
The time to do the role well - attending meetings and taking an active part in discussion
Support you'll get: structured onboarding, a buddy from the Board, and external mentoring through the Experts by Experience Employment Network.
Terms of service
The role is voluntary, with reasonable expenses reimbursed. Trustees are appointed for a 3 year term which is renewable. We expect trustees to attend all scheduled Board meetings, with reasonable allowances for extenuating circumstances.
As a small charity, there will be times we need you beyond Board meetings — scrutinising papers, advising on new initiatives, or lending expertise on a particular issue. Trustees are encouraged to visit our operations in the UK and northern France.
All appointments are subject to the standard requirement that candidates are not disqualified from acting as a charity trustee under the Charities Act; you'll be asked for the relevant declarations.
How to apply
Send a CV and a letter of interest (1–2 pages) setting out why you want the role and how you meet the person specification.
Skills and insight come from a wide range of life experiences, not only paid work - tell us about any experiences, learnings or perspectives you think would help you thrive here.
You will never be asked to describe your lived experience at any stage of this process unless you choose to.
Want an informal chat first? Contact Wilf Sullivan, Chair of the Board wilf [@] care4calais .org
Shortlisted candidates will be interviewed online after the closing date.
We can help with digital access or a quiet space for interviews. Tell us about any reasonable adjustments you need and we'll arrange them.
Equality and safeguarding
Care4Calais is an equal opportunities employer and an anti-racist organisation. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
We are a proud member of the Experts by Experience Employment Network (EBE), which works towards a charitable sector led by people with lived experience of the asylum system. We've moved away from one-size-fits-all recruitment to make our process fair, supportive and accessible. Applicants are welcome to use the guidance at ebeemployment .com and to contact the EBE support team for help with your application and, where available, one-to-one interview preparation.
We are committed to safeguarding. Our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values aligned with a culture that promotes safeguarding.
Volunteer-run charity supporting refugees in the UK, and France. We believe everyone deserves a safe home.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
Key requirements
Additional location information
Home and local area.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trustees wanted – help shape the future of Musculoskeletal Education with SOMM
We’re looking for engaged, thoughtful and proactive Trustees to join the Council of the Society of Musculoskeletal Medicine (SOMM).
This is a working Board, and we are looking for people who will contribute, challenge and help move the organisation forward.
What we need - We are particularly keen to hear from individuals with expertise in:
· Digital / Data Strategy – digital transformation, data-driven decision making, cyber awareness
· Marketing & Communications – brand, engagement, audience or membership growth
· Commercial / Growth (desirable) – income diversification, business development
The Role - As a Trustee, you will:
· Contribute to strategy, governance and long-term direction
· Provide constructive challenge and independent thinking
· Support key areas of organisational development
· Act as an ambassador for SOMM
Commitment: 3–6 meetings per year + occasional project work (approx. 2–4 hours/month)
We are looking for someone who will bring:
· Sound judgement and integrity
· A willingness to contribute and engage
· The confidence to challenge constructively
Why join us?
· Shape a respected national MSK education provider
· Work with a knowledgeable and supportive Council
· Make a genuine, tangible impact
Diversity & Inclusion
SOMM is committed to building a diverse and inclusive Council. We actively welcome applications from individuals from underrepresented backgrounds, including different ethnicities, genders, career stages, and sectors, to better reflect the communities we serve.
• A short expression of interest (max 1–2 pages or email) outlining your experience and what you would bring to the role
• A brief CV or LinkedIn profile
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.
We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.
What does the role involve?
·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.
·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.
·Provide opportunities for connection with older people during your visit through conversation and engagement.
What will you get out of it?
·An opportunity to create meaningful experiences for all
·Be part of something rewarding and fulfilling
·Training in dementia awareness, safeguarding and more
·Supervision and support
·Reimbursement of expenses
·Opportunities to meet other volunteers
What are the benefits for people living with dementia?
Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.
Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.
Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.
We are looking for people who have:
·Playing a musical instrument
·Visual art activity
·Poetry/acting
·Dancing
·Culture-specific art/music/dance/poetry
These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.
What other attributes do you need?
Volunteering Hours
Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit
Minimum of 4 - 6 visits a year (you can opt to do more).
Visits will be a time agreed between you and the older person you are matched with.
Please note, early morning and late evenings are generally not suitable times for visits.
Training and induction are provided for the role and includes:
We will give you:
If you are interested, we will ask you to:
We understand that completing the various steps takes time, and we support and keep in touch with you through the process.
As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction.
The Beecroft Bequest is a grant-making fund run by the Museums Association (MA), awarding grants for the purchase of pictures and works of art (furniture or textiles can be considered) not later than the 18th century in date. The fund is administered by a sub-committee of the MA board and awards grants of up to £20,000.
Job description
We are looking for one new member with an understanding of grant giving to join the sub-committee.
The role involves attending at least one online meeting per year and liaising as a committee via email and telephone to deal with applications throughout the year.
The role is not remunerated but expenses are reimbursed.
We are particularly interested in applications from people with a range of diverse backgrounds, including people with disabilities, people of colour, people who identify as LGBTQI+ and people from a range of socio-economic and educational backgrounds.
We are also looking for applicants with experience of grant giving, collections management, community engagement and decolonisation.
All applicants must be individual members of the Museums Association.
If you are interested in this role, please visit our website for more information on how to apply.
The deadline for applications is 11.59pm on 11 October 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
oin our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
Key requirements
Location
Region
Who this opportunity will suit
Minimum age
What skills and experience are needed?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Consortium for the Accreditation of Sonographic Education (CASE) is a collaboration of professional bodies and scientific societies established to set and uphold standards of training and education in clinical ultrasound (sonography) in the UK. This is achieved through accreditation of sonographic courses. CASE works closely with universities and other higher-education institutions to ensure the highest standards are met.
CASE is a not-for-profit organisation which relies on volunteers to commit their time to ensure the students who graduate from our accredited courses do so with the best in education, mentor support and clinical competency and thus preparing the sonographic workforce of the future.
The Member Organisations that make up the Consortium are:
Further information on CASE can be seen on our website
In over 20 years of operation, the reputation of CASE accreditation as the accepted standard for sonographic education in the UK has grown and become accepted across the NHS and independent sector healthcare providers. In the busy and pressurised context of healthcare provision and diagnosis, CASE accreditation provides the reassurance that a sonographer has been trained to a high standard.
The group of member organisations that provide strategic oversight has operated as a relatively informal collaboration but is now looking to become a legally constituted company.
About the role
CASE is seeking to appoint a part time Independent Chair to provide supportive leadership for the Member Organisations Group.
The Chair of CASE will:
Term of Office
The Chair is appointed for a 2-year term. An extension to the term of office is possible by mutual agreement between the individual and the member organisations.
Expected Time Commitment
Variable, but up to 4 days per year for meetings plus up to 4 days for dealing with documentation, emails and actions.
Compensation
This is a volunteer role, but reasonable expenses will be reimbursed.
The person
How to apply
If you are interested in chairing the CASE Member Organisations’ Board, please apply by 22 September 2026.
Applications should include a CV and a cover letter outlining the skills and experience you would bring to the role, and why you are personally interested in leading CASE.
Interviews will be held online
The client requests no contact from agencies or media sales.