Insight volunteer roles
Trustee (Estates and Property)
Location: Much Hadham, Hertfordshire
Commitment: Approx. 10–12 meetings per year + preparation
Type: Voluntary position (reasonable travel expenses reimbursed)
Help shape the future of a specialist charity supporting children, young people, and adults with complex needs.
St Elizabeth’s, a national charity based in beautiful Much Hadham, Hertfordshire, is seeking an experienced and values-driven Trustee with professional expertise in Estates & Property to join our Board.
Set within 60 acres of countryside, St Elizabeth’s provides specialist education, residential care, therapy, and health support to individuals with epilepsy, learning disabilities and complex medical conditions. Our School, Sixth Form, College, Children’s Homes, Supported Living and Adult Day Services work together to enable every person to thrive and live life to the full.
As we move through an exciting period of modernisation and growth—including significant site development, investment in digital transformation and strengthening of our long-term strategy—we are looking for a Trustee who can bring insight, challenge, and expertise in:
- Estates, property, or capital development (essential)
- Facilities management or compliance (essential)
- Strategic planning (advantageous)
- Digital/IT infrastructure or transformation (advantageous)
What You’ll Do as a Trustee
You will play a central role in the governance and strategic leadership of our charity, ensuring that our estates, buildings, environments, and long-term capital plans support high-quality services and the wellbeing of the children, young people, and adults we support.
You will:
- Provide expert insight into estates strategy, asset planning, and capital investment.
- Offer appropriate oversight of major projects, compliance, and risk.
- Support and challenge the Executive Team to ensure value for money and long-term sustainability.
- Contribute to shaping our digital, estates and organisational vision.
- Uphold our mission, values, and Catholic ethos.
Who We’re Looking For
We welcome applications from experienced professionals who can contribute to effective governance, bring independent judgement, and work collaboratively as part of a committed Board.
You will have:
- Senior-level experience in estates, property, construction, capital development, or facilities management
- The ability to analyse complex information and ask constructive, challenging questions.
- Commitment to safeguarding, equality, inclusion, and ethical leadership
- Alignment with our Catholic ethos (you do not need to be Catholic, but must support the ethos)
- Trustee or non-executive experience is welcome but not essential—we provide a full induction and ongoing training.
Time Commitment
Approximately 5 Board meetings per year, committee membership, and occasional site visits. Meetings take place in Much Hadham, with remote attendance possible when needed. This is a voluntary role; travel expenses are reimbursed.
Why join us?
By becoming a Trustee at St Elizabeth’s, you’ll be part of an organisation with deep roots, strong values, and an unwavering commitment to enabling people with complex needs to thrive. Your contribution will directly support the sustainability, quality, and impact of our services — and help shape the next chapter of a remarkable charity.
Ready to Make a Difference?
If you would like to use your expertise to support a charity with a 120-year legacy and a bold vision for the future, we would love to hear from you.
#INDVOL
REF-225 985
Join us and help promote the highest standards in the practice of urology for the benefit of patients, by fostering education, research and clinical excellence.
Applications close: 9 a.m. Monday 23rd February 2026
Location: Virtual / London
Who we are
The British Association of Urological Surgeons (BAUS) is the professional membership organisation for urologists and urological teams in the UK. We are a registered charity representing over 2,500 members, including consultants, trainees and allied health professionals, all committed to improving the care and outcomes of people with urological conditions.
BAUS delivers education and professional development through national conferences, specialist training and clinical audit, playing a key role in setting professional standards and sharing best practice across the UK and internationally.
With our headquarters at the Royal College of Surgeons of England, we are an established and respected voice within the medical community — and our motto, united strength is stronger, reflects the power of collaboration across our membership and partners.
About the roles
The board of trustees provides collective leadership, oversight and strategic guidance to ensure BAUS fulfils its charitable objectives and continues to thrive for the benefit of patients and professionals alike.
Trustees work closely with our senior team and council to oversee strategy, risk and resources, ensuring that our work reflects the evolving needs of the urological community and wider healthcare landscape.
We now seek to appoint two new lay trustees as we look to further develop and grow our impact. These key roles represent an exciting opportunity to contribute to the continued development of an organisation at the heart of advancing urological care and professional excellence.
Who we are looking for
We are particularly interested in hearing from candidates who bring skills and perspectives that complement those of our existing Board and membership. In particular, we would welcome:
- Public affairs and policy experience, ideally with an understanding of health or professional regulation, to help strengthen BAUS’s engagement with government and external stakeholders.
- Strategic communications or advocacy expertise, with the ability to help shape our voice and influence policy and patient engagement.
- Income generation expertise, ideally from the pharmaceutical industry.
- Patient Engagement, ideally with experience of patient and public engagement, advocating for those with lived experience
- Governance/legal experience, ideally with medical association experience
You do not need prior board experience to apply. We welcome expressions of interest from those new to trusteeship who share our values, are committed to public benefit and are keen to learn and contribute.
BAUS is deeply committed to inclusion and widening participation across our membership, leadership and governance. We particularly encourage applications from women, people from underrepresented backgrounds and those with lived experience of the issues we address.
Time commitment
The equivalent of approximately 1 – 2 days per month. The board meets five to six times a year, usually in London or virtually. Trustees are expected to attend our annual scientific meeting (3 days each June). Each trustee will sit on a clinical sub-committee. They are encouraged to engage in BAUS events and working groups that align with their interests and expertise.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 23rd February 2026.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Desirable / Can Be Developed
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Role assumes senior-level competence; scope may evolve with organisational growth
Qualifications
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Current professional qualification and registration with a recognised regulatory body (as listed above)
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
What This Role Offers You:
- Leadership experience in shaping culturally-informed clinical and therapeutic services.
- Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
- Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
- The satisfaction of building safe, effective, and transformative support systems that align with community needs.
What This Role Is Not For:
- Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
- Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
- People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.
If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for organised, reliable people to help keep our programmes running smoothly behind the scenes and on the ground.
As a Programme Support Volunteer, you’ll help with the coordination and delivery of our community projects and activities. You’ll assist with planning, preparation, data collection and general support across our programmes to ensure everything runs efficiently and participants have a positive experience.
This is a varied and rewarding role for anyone who enjoys helping things run well and being part of a supportive, community-focused team.
What You’ll Be Doing
- Supporting the planning and coordination of programme activities and events
- Helping prepare materials, resources and schedules before sessions
- Assisting with registration, attendance and record-keeping
- Collecting feedback and evaluation data to support monitoring and reporting
- Communicating with participants, volunteers and staff to share updates
- Providing general administrative and logistical support as needed
Skills and Qualities We’re Looking For
- Good organisational and communication skills
- Teamwork and reliability
- Basic computer skills (Microsoft Office or Google Workspace)
- Attention to detail and accuracy when handling information
- Flexible and adaptable approach to changing needs
- Respect for confidentiality and safeguarding principles
What You’ll Gain
- Experience supporting the delivery of community projects and events
- Opportunities to develop coordination, communication and admin skills
- Insight into how charities plan, monitor and evaluate programmes
- The satisfaction of helping projects run smoothly and effectively
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Difference Where It Matters Most. Join Us as a Board Member.
Target Housing is a bold, purpose-driven charity providing safety, stability and hope for people facing some of life’s toughest challenges, from entrenched rough sleeping to domestic abuse, trauma, mental health and complex needs.
We’ve grown rapidly over the last five years. Today, we own 160+ homes and manage another 800+ across the region, delivering trauma-informed, people-centred support that changes lives for good.
Now we’re looking for new Board Members who want to use their skills for something that genuinely matters.
What You’ll Do
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Help steer a growing, values-led organisation making a real difference every single day.
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Bring your insight to strengthen our governance, people decisions and risk management.
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Support strategic thinking across housing, care and charitable services.
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Join Board meetings helld every two months in Rotherham (remote attendance also available), plus occasional sub-groups.
This is a voluntary role with expenses covered, but the impact you’ll have is priceless.
Who You Are
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Someone who cares about people, fairness and long-term change.
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Confident contributing to big-picture conversations, not just your specialism.
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Values driven, collaborative, and unafraid to ask the right questions.
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We are especially keen to hear from people who have legal or HR experience, ready to fill a crucial skills gap on our Board.
Why This Matters
Because behind every decision we make is someone trying to rebuild their life.
You’ll help ensure they get the safety, support and second chance they deserve.
If you're ready to use your expertise for real social impact, we’d love to hear from you. For an informal chat, please contact Steve Crane our CEO.
We deliver high standards of housing & support, enabling vulnerable people to live independently, fulfil their potential and contribute to society
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FOI Researcher (Voluntary)
Location: Remote
Commitment: Flexible, part-time volunteer role
Organisation: Youth Advantage UK
About the Role
Youth Advantage UK is seeking passionate and detail-oriented volunteers to join our team as Freedom of Information (FOI) Researchers. In this role, you will play a vital part in supporting our advocacy and research projects by drafting, submitting, and tracking FOI requests to public bodies across the UK. The data you help uncover will directly inform our campaigns, reports, and youth-focused initiatives.
Key Responsibilities
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Draft clear, accurate, and effective FOI requests tailored to specific project needs
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Submit FOI requests to relevant public authorities and track their progress
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Follow up on outstanding requests to ensure timely responses
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Review and interpret data received from FOI responses
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Collaborate with project leads to integrate findings into reports and campaigns
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Maintain accurate records of requests, correspondence, and outcomes
What We’re Looking For
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Familiarity with the UK Freedom of Information Act and FOI request procedures
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Strong written communication and research skills
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Ability to interpret and summarise data clearly
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Organised, proactive, and able to manage multiple requests simultaneously
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A commitment to transparency, accountability, and youth empowerment
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Previous experience with FOI requests (desirable but not essential)
What You’ll Gain
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Experience in legal research, public accountability, and data analysis
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Insight into public sector transparency and youth advocacy work
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Flexible volunteering that fits around your schedule
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A chance to make a tangible impact on youth-focused projects
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Last year 786,574 people were offered information and support from Victim Support. As a VS Community Engagement Volunteer, you will help us reach more victims of crime.
Why volunteer with us?
- Make a difference – you will use your local knowledge to share what we do and how we can help.
- Gain skills and experience – you will learn the skills to effectively present and engage.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Staffordshire
As a Volunteer in Staffordshire your role will include:
- Making a real impact by helping people affected by crime feel safer, supported, and empowered.
- Building valuable skills and confidence through specialist training in safeguarding, risk assessment, and supporting victims of crime.
- Representing Victim Support at local events and community activities, raising awareness and connecting with people who need help.
- Networking with local organisations and community partners, gaining insight into multi-agency working and referral pathways.
What we ask of you?
In order to join us as a Community Engagement Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per month, for at least 3 months.
- Complete a 3-day workbook.
- Undertake an enhanced DBS check where required
- Be able to provide two satisfactory references.
- Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a fluent Romanian speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships, and provide people opportunity to improve their employability skills. We are looking for a face-to-face volunteer for a minimum of 1 hour per week who is available between hours 11am – 2.30pm Monday-Friday!
What you will be doing
- To support individuals who are not confident with spoken English to develop their reading, writing and conversational skills through one-to-one sessions.
- Agree a mutual agreeable time and frequency that works for both parties
- Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
- To keep records of conversations and update the support worker on progress of sessions.
- Support with preparing for the “Live in the UK Citizenship Test”
The skills you need
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere
- Fluent in Romanian and English
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Youth Advantage UK (YAUK) is seeking a Volunteer Senior FOI Researcher. The successful candidates will be allocated to lead our FOI Team which supports our research projects nationally and locally by submitting and progressing Freedom of Information Requests. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
Responsibilities:
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Lead and oversee a small team in drafting, submitting and following up FOI requests in addition to supporting the research projects that require such data.
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Ensuring of ethical compliance and high ethical standards
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Coordinating the needs of various research teams with regards to FOI requests as support is required
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Drafting FOI requests: Write precise, legally compliant requests that maximize the chance of disclosure.
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Tracking submissions: Maintain a log of requests, deadlines, and responses to ensure timely follow-up.
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Analyzing responses: Review disclosed information, assess its reliability, and extract insights relevant to the research project.
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Appeals and reviews: Prepare internal review requests or appeals to the Information Commissioner’s Office (ICO) if disclosure is refused.
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Collaboration: Work with other teams to align FOI requests with broader research goals.
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Reporting findings: Summarize obtained information and provide the data for progress by specific research teams
Requirements:
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Knowledge of FOI legislation: Understanding of Freedom of Information requests and proven experience in submitting them.
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Communication skills: Excellent writing and speaking skills, with the ability to explain complex findings clearly.
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IT literacy: Proficiency with Microsoft Office and Google Suite for drafting, tracking, and reporting.
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Collaboration and independence: Ability to work well independently and as part of a team.
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Leadership: Experience of leading a small team, fostering motivation and accountability.
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Attention to detail: Strong organizational skills and accuracy in drafting requests and analyzing responses.
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Time management: Ability to prioritize tasks and manage multiple deadlines effectively.
Benefits
• Gain valuable experience in influencing research projects
• Opportunity to work with a dedicated and passionate team.
• Flexible volunteering hours.
The Royal Hospital Chelsea, home of the Chelsea Pensioners, is seeking a non-executive Commissioner to join its Board of Commissioners.
Founded in 1682, the Royal Hospital Chelsea is a retirement community for around 300 army veterans, known as the Chelsea Pensioners, drawn from every corner of the United Kingdom. Based in the heart of London, it is a special place defined by community and service.
As a Commissioner, you will help guide major infrastructure and estates projects at the Royal Hospital Chelsea, bringing strong commercial insight and expertise in these areas. We are seeking someone with significant experience in capital projects, lifecycle planning, and facilities management. Knowledge of historic Grade I buildings, and public sector procurement is advantageous, as well as governance experience in events management and the commercialisation of a heritage estate. The role calls for strategic vision, sound judgment, and the ability to work collaboratively while influencing decisions at the highest level. Board experience, business management skills, and committee leadership are highly valued, and an understanding of military or veteran contexts would be an advantage.
This non-executive role requires attendance at four annual Board meetings and active participation in relevant committees. The term is for 4 years initially, with the possibility of extending for a further 4 years.All appointments are by Royal Warrant by His Majesty the King.
The Royal Hospital Chelsea values comradeship, respect, pride, and joy in life. Commissioners are expected to uphold the Seven Principles of Public Life—integrity, objectivity, accountability, transparency, honesty, leadership, and selflessness. We warmly welcome applicants from diverse backgrounds, reflecting our commitment to creating a community built on mutual respect, inclusivity, and shared purpose. Interviews are provisionally scheduled for week commencing 16th March.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!
About the Role:
Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.
Our groups and courses can be run online or in-person in your local area.
- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers. It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.
- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.
Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.
Why Volunteer with Us?
Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.
Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.
Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.
How do I know it’s right for me?
Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.
We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.
What is the time commitment?
You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group).
- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for enthusiastic, motivated people who’d like to help raise awareness and vital funds for local projects that make a real difference.
As a Fundraising Volunteer, you’ll support our fundraising activities, from community events and local partnerships to online campaigns. You’ll help inspire support for our programmes that empower people, promote wellbeing and build stronger communities.
This is a flexible, rewarding opportunity for anyone who enjoys connecting with people, being creative and helping a good cause grow.
What You’ll Be Doing
- Supporting the organisation and delivery of fundraising events and activities
- Helping prepare materials such as posters, donation forms and thank-you messages
- Promoting campaigns and community events online or in person
- Engaging with local businesses, schools or groups about partnerships or sponsorships
- Assisting with donation recording and simple reporting tasks
- Helping share stories that highlight how donations make a difference
Skills and Qualities We’re Looking For
- Good communication and interpersonal skills
- Confidence speaking with the public and representing the charity positively
- Creativity and enthusiasm for community fundraising
- Teamwork and reliability
- Basic digital skills (social media or online tools)
- Attention to detail when handling information or donations
What You’ll Gain
- Experience supporting fundraising and community engagement activities
- Opportunities to build confidence and communication skills
- Insight into how charities raise funds and engage supporters
- The satisfaction of helping local projects continue and grow
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.
You will support individuals to rebuild their lives beyond crisis.
Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.
Hestia has a variety of different services that support people across London and the South East. These services support people that are struggling with their mental health, are victims of Domestic Abuse or Modern Slavery, and more. Join our team of volunteers who play a vital role in what we do!
Face-to-face locations include Islington, Hounslow, Hillingdon, Berkshire, Lambeth, Kingston, Merton, Barbican, Slough, Reading and Croydon
What you will be doing
- Agree a mutual time and frequency to meet in the local community
- To develop and promote a positive relationship with your befriendee
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Good listening and communication skills
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.





