Manager volunteer roles

A growing NGO in Malawi, working across education, livelihoods, health and environmental sustainability, is seeking a volunteer accountant to strengthen its finance systems.

The organisation has grown significantly and now manages multiple donor funded projects, with annual income of over £1 million. QuickBooks has been introduced, but is not yet fully embedded, and many processes remain manual.

The volunteer will work with the Finance and Administration Manager, wider finance team and senior leadership to review current systems, identify priorities and support practical improvements.

Key areas of support may include QuickBooks, budgeting, forecasting, cashflow, donor reporting, management accounts, internal controls, expenditure verification, audit readiness and mentoring.

This would suit a collaborative and adaptable finance professional who can balance a broad systems review with practical, hands on support.

______________________________________

Accounting for International Development (AfID) matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role  

As a Peer Support Volunteer you will have lived experience of mental health and support service users on a wide range of non-complex issues that can be easily and quickly resolved. You will bring added skills and experience to our service and add real value to our team. You will provide additional support at our Peer Support group sessions. This could be, for example, by empathising with potential clients about the difficulties that having a mental health problem can create, helping to set up the room, explaining the services that are on offer and how these can be accessed, putting people who are anxious at ease by welcoming them. Peer volunteers can also co-facilitate groups based on personal skills and experience. Ideally, you will be able to commit a minimum of 3 hours per week. 

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. 

This role requires an Enhanced DBS check, which will be arranged and paid for by Rethink Mental Illness. 

As a Peer Support Volunteer you will: 

• Support the Peer Support Workers to run the group sessions e.g. by helping to set up the room and by welcoming people 

• Help to create a safe space where people can share as much or as little as they wish to about their experiences 

• Foster the principles of co-production 

• Signpost people to services in the local area that meets their needs 

• Describe and explain services that are on offer from Rethink Mental Illness and other local community assets that can provide help and advice relevant to people's needs 

• Support the development of drop-in sessions at various locations across the locality 

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

• Lived experience of mental health 

• Ability to support service users on a wide range of non-complex issues that can be easily and quickly resolved 

• Ability to empathise with others 

• Good communication skills 

• Reliable and punctual 

It's not essential, but you may also bring: 

• Knowledge of the local area 

• Knowledge of services that can be accessed 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

IAPWA is seeking an experienced HR Volunteer to provide strategic guidance and independent oversight of our people practices. This role is focused on supporting good governance rather than delivering day-to-day HR operations.

Working alongside the CEO and relevant staff, the volunteer will help ensure the charity's HR policies, procedures and practices remain compliant with UK employment legislation, reflect best practice, and support a positive and inclusive working environment.

This is an advisory role requiring a couple of hours per week, with flexibility around when those hours are completed. The volunteer will act as a trusted source of HR knowledge, helping the charity identify potential risks, strengthen governance, and continuously improve its people practices.

Key Responsibilities

• Provide independent advice and guidance on HR matters to support good governance.
• Review HR policies and procedures periodically, recommending updates to reflect changes in legislation and best practice.
• Support the charity in maintaining compliance with UK employment law and relevant Charity Commission expectations.
• Provide advice on people-related risks and help identify appropriate mitigation measures.
• Offer guidance on employee relations matters where required, whilst recognising that operational HR activities are undertaken by others.
• Support the development of fair, consistent and inclusive HR practices.
• Review and advise on staff handbook content and employment-related documentation as required.
• Provide input into organisational culture, employee wellbeing and engagement initiatives where appropriate.
• Help ensure appropriate HR records, governance processes and documentation are maintained.
• Provide guidance on safer recruitment, equality, diversity and inclusion, learning and development, performance management and other HR best practice.
• Attend occasional meetings (virtually or in person) as agreed.

Essential Experience/Skills

• Previous experience working within Human Resources, People Management or a related HR profession.
• Good knowledge of UK employment law and HR best practice.
• Experience developing or reviewing HR policies and procedures.
• Ability to provide balanced, pragmatic and confidential advice.
• Understanding of good governance and organisational risk management.
• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to work independently and manage a small voluntary time commitment.
• Commitment to equality, diversity and inclusion.
• Understanding of confidentiality and data protection requirements.
• A commitment to the values and aims of the charity.

Desirable

• Chartered membership or associate membership of the Chartered Institute of Personnel and Development (CIPD).
• Previous experience within the voluntary or charity sector.
• Experience supporting small organisations with HR governance and compliance.

Could you spare just 1 hour a week to make a real difference in Sandwell?

Age UK Sandwell is looking for a friendly Activity Group Volunteer to help run a weekly social group for older people at Hamstead Library, Great Barr.

• Tuesdays, 2–3pm
• Help people stay active, connected and supported
• Training and support provided

Bring your listening ear, positive attitude and a caring approach then we’ll help with the rest.

For more detailed information, please see below:

About the Service

The Wellbeing Team at Age UK Sandwell supports people aged 50+ to improve their physical, mental and emotional wellbeing through social, physical and community activities. The service helps reduce loneliness and isolation by encouraging community connections, offering one-to-one support, befriending and signposting, and working with volunteers and local partners to help older people stay active, independent and connected.

About the Role

The volunteer for this social group will be responsible for facilitating weekly activity groups for older people. Specific tasks may include:

• To keep a record of attendance
• To facilitate the session on a weekly basis
• To prepare any resources and equipment required to deliver the group
• To report any concerns to your line manager
• To attend team meetings/supervision when required
• To help promote the group and encourage attendance from older people in the community

You will be supported by a staff member in the initial weeks to prepare you to run the group.

Personal qualities and skills most suited to this role

· Good listening and communication skills

· Patient, caring and non-judgemental approach

· Relevant skills, knowledge or interest in the activity

· Commitment to supporting the wellbeing of older people

· Reliable, flexible and positive attitude

Training

· Core training (including Safeguarding, GDPR, Health & Safety, and Equality & Diversity) will be provided digitally or in print as part of your volunteer registration pack.

· Role-specific training will be agreed with your line manager and delivered through a mix of digital and face-to-face sessions.

· You will also complete the Age UK Sandwell induction programme and any additional training relevant to your role.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Overview

FRONTLINEdance is seeking two Board Directors and one Board Member to join our Board. As part of our ongoing efforts to strengthen and evolve our governing team, FRONTLINEdance will be welcoming new Board Directors/Members to join it at the AGM on Saturday 26th September 2026.

Now is a great time to join!

Our overarching ambition is to strengthen our foundations, expand our impact, and ensure d/Deaf, disabled, neurodivergent people (dDDN) and those with long‑term health conditions (LTHC) can access, enjoy, and thrive within arts and culture across Stoke‑on‑Trent, North Staffordshire, and beyond. We want our Board to reflect the people and communities of FRONTLINEdance and to expand the diversity of voices represented within it.

Key dates

Deadline for applications: 12pm, Monday 7th September 2026 

Interviews are likely to be held via Teams on: 5:30pm, Monday 14th September 2026 

What we're looking for / experience

We are recruiting Board Directors/Members with lived and/or professional experience in one or more of the following areas: 

• Practising contemporary dance artist who works across performance, health or community settings 

• Contemporary dance producer / project manager / artistic director or involved in creative health 

• Disability arts creative / producer / director 

• Legal expertise – understanding of charity law, employment law, company law, compliance and governance frameworks 

• Business development and income generation 

• Understanding of the principles we invest in that are guided by Arts Council England: Ambition & Quality, Dynamism, Environmental Responsibility and Inclusivity & Relevance 

• Leadership experience in FRONTLINEdance’s areas of work: clinical, education and community settings; arts / dance sector; within not-for-profit organisations and/or charities 

• Experience of either touring, disability arts, screen dance, performance and faciliation in clinical, education and community settings, dance and dDDN advocacy, creative health, commissioning and supporting disabled artists 

• Leading teams and steering companies strategically

• Overseeing or managing business accounts, company finances and budgets 

How to Apply

Please visit our website to view the Applicant Pack (including plain text version) for this role and for more details on how to apply. Applications can be made by text, audio and video, including BSL video.

Thank you for your interest in joining us! Get in touch if you have any questions.

Read Easy provides free, confidential, one to one reading coaching for adults who struggle with reading, through a network of volunteer groups. 

The Referrals Networker builds relationships with local agencies who may be able to refer potential Readers to the group.

Role of a Referrals Networker:
● Liaising with your group to establish which organisations have already been contacted, so that you can build on that initial work
● Managing the relationship between the referral agencies and the group
● Seeking out new referral agencies as the group grows in capacity
● Familiarising yourself with the Publicity Organiser’s resources available to you
● Creating a record of organisations and agencies who are likely to come into contact with those who don’t read and the dates you are in touch with them
● Contacting these organisations regularly to provide information about what your group offers and identify how they can best inform their personnel to make referrals
● Keeping your local group informed about your activity and identifying how many of your contacts refer new Readers
● Attending Management Team meetings, typically every 6-8 weeks 

Skills needed:
● Confidence to promote the work of Read Easy and how it can support local people who would like to improve their reading skills
● Ability to develop strong working relationships with local referral agencies and to manage expectations
● Good communication and people skills, with a commitment to maintaining confidentiality
● Reasonable confidence in using IT
● The ability to use initiative and work independently
● A willingness to abide by Read Easy policies and procedures
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included
● Energy and enthusiasm with an average of two hours a week to commit to the role 

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

As a Network President for Oldham, Rochdale & Tameside– you will support the Network Lead; act as an ambassador to the local community on behalf of St John Ambulance and the Order of St John, promoting the charity’s objectives and our work within the local community.

You will have established links in the community and be able to help SJA achieve our charitable aims by developing relations both externally and internally with local units, volunteer managers, regional staff and with the County Priory Group and other Presidents. All you do will be aimed at supporting the area to fulfil our vision: ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’

The role is only for people in Oldham, Rochdale & Tameside. You will need to attend a Network meeting that is two hours a week in Denton or Oldham.

Closing date for this post is 19/11/2026

Read Easy UK provides free, confidential, one-to-one reading coaching for adults who struggle with reading, delivered through a dedicated network of local volunteer groups. Across the country, our volunteers are helping adults gain the skills and confidence to read, opening the door to new opportunities in work, family life and everyday independence.

As the Team Leader you are responsible for the proper and effective direction of your local group. This role will appeal to 
someone with enthusiasm and energy who will enjoy managing a team of diverse volunteers. Ideally, the Team Leader will remain in this role for at least two years.

You will be provided with a full induction and training, a Management Team Handbook and all the policies, and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, as well as support from your local group. You will also be invited to Read Easy UK’s regional and national forums which create opportunity for you to network with volunteers from other groups.

What you will be doing
● Be a visible ambassador for your group, building meaningful relationships with stakeholders and representing Read Easy with pride.
● Champion the reputation of your group and Read Easy UK, helping everyone uphold the organisation’s values.
● Leading your group to develop strategically, so that it functions effectively in delivering reading coaching to as many people as possible.
● Inspiring and supporting team members, helping them thrive and enjoy the roles they love and managing succession planning for the group.
● Leading the Management Team in setting goals and planning activities
● Delegating projects to your Deputy Leader, such as setting up a new hub or developing remote coaching for your group, to reach even more people eager to learn to read.
● Ensuring that everyday tasks are delegated and effectively completed so that all on the Management Team are able to contribute to the success of Read Easy locally.
● Providing encouragement and support to Hub Leaders to help hubs grow and succeed.
● Leading meetings and setting agendas.
● Playing a vital role in ensuring the group meets its Constitution and Affiliation requirements, and that the guidance from Read Easy provided to keep things running smoothly is followed
● Liaising with other Team Leaders to discuss issues and share best practice
● Building strong relationships with your Read Easy UK Regional Adviser. 

The skills you need
● Strong leadership and team management skills and experience, with ability to motivate and inspire trust and confidence in others.
● An ability to think and act strategically, set goals, plan work and delegate.
● A willingness and ability to challenge others, deal with underperformance and manage conflict when necessary.
● Reasonable confidence in using IT. 
● The ability to use initiative and work independently. 
● A willingness to abide by Read Easy policies and procedures. 
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team. 
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included. 
● Energy and enthusiasm with four to five hours a week to commit to the role.