THT Direct - Assisted Information Volunteer
London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
THT Direct Helpline is a national telephone helpline service. It provides support as well as information and advice about HIV, preventative treatment for HIV, contraception, STI transmission and STI testing. THT Direct Helpline is staffed by teams of trained staff and volunteers who can respond to all enquiries and provide clear, accurate, current and comprehensive signposting, referral, information, support and advice by telephone and email and webchat.
The type of tasks / activities you could be involved with via telephone, email and web-chat:
- To provide emotional support
- To provide accurate information around HIV, sexual health, contraception, testing and transmission and prevention including PEP and PREP and Doxy-PEP
- To provide details of and/or referral to HIV and sexual health services (THT and external services)
- To be a good, dependable source of information
Organisation
Registered Charity 
101 - 500
Posted on: 15 October 2026
Closing date: 08 November 2026 at 22:30
Tags: Advice / Information, Social Care / Development, Customer Service, Customer support, Data Protection, Database Management, Engagement / Outreach, Health / Medical, HIV, Information Management, Safeguarding, Sexual Health, Social / Support Work
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