Office management volunteer roles

We need the support of a Board Secretary, an important role that helps keep trustees on top of our meetings and deliverables throughout the Othona year. 

What will you be doing?

The role of the Othona Community Board Secretary is to administer the Trustee meetings,

• Take and manage the Trustee/Director Meeting minutes

• Ensure essential Board and organisational records are maintained and filed without our Cloud Storage

• Support the chair and all members of the Board in fulfilling their statutory and other duties

• Informally the Board Secretary acts as the ‘memory’ of the Board

Our Christian Community was established in 1946 and has two retreat centres on the coasts of Dorset and Essex.  We are open to those of all faiths and none and our daily life follows a pattern of work worship study and play

What are we looking for?

1. UK based
2. Experience with word processing and spreadsheets
3. Some experience organising meetings
4. Experience of the charity sector
5. Experience with office and administration management

What difference will you make?

We have a diverse board of trustees with differing skills and experience.  The board secretary role places you firmly in the middle helping to coordinate the running of the charity.  As a trustee you are party to all discussions on all issues with a vote on all matters of substance

Before you apply

Please send a short CV and a brief summary of why you would like to become a trustee and board secretary for The Othona Community.

Overview:

The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

General Administration:

• Maintain and update records, databases, and files.

• Handle correspondence, including emails and phone enquiries.

• Prepare reports, documents, and presentations as required.

• Support meeting coordination, including scheduling, agenda preparation, and minute-taking.

Financial & Office Support:

• Assist with processing invoices, expenses, and financial records.

• Monitor office supplies and place orders when necessary.

• Support the Head of Operations with budget tracking and financial documentation.

Event & Programme Support:

• Assist in organising events, workshops, and meetings.

• Coordinate logistics, including venue booking, catering, and materials.

• Support volunteer and participant communications.

Communications & Stakeholder Engagement:

• Maintain mailing lists and support donor communications.

• Assist in preparing newsletters, social media updates, and website content.

• Liaise with stakeholders, including funders, partners, and volunteers.

Qualifications & Skills:

• Previous experience in an administrative role.

• Strong organisational and time-management skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and cloud-based tools

• Ability to work independently and manage multiple priorities.

• A passion for nonprofit work and community engagement.

This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.

Recruitment Manager – Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers ensure the charity runs smoothly across the UK, helping us “bring smiles to the faces of so many children.”

About The Role

The Recruitment Manager leads and oversees volunteer recruitment across all Make A Smile chapters. You will support Chapter Recruitment Officers, run central recruitment activities, and ensure volunteers can progress smoothly from first hearing about the charity to becoming fully qualified and ready to attend events.

Key Responsibilities

You will play a strategic and hands‑on role in growing the charity’s volunteer base. Responsibilities include:

● Overseeing the full volunteer journey - from first contact to becoming “Qualified” and event‑ready.

● Providing guidance, training, and ongoing support to Chapter Recruitment Officers.

● Ensuring Recruitment Officers run effective Introduction Training sessions, recruitment fairs, and outreach activities.

● Identifying barriers that prevent volunteers from getting involved and working to reduce them.

● Ensuring each chapter completes its Widening Access plan and implements inclusive recruitment practices.

● Working closely with the Safeguarding Officer to support DBS checks and ensure Recruitment Officers can run DBS clinics correctly.

● Maintaining and improving the Introduction Training slides and ensuring content remains high‑quality and up to date.

● Running a monthly online central Introduction Training session and advertising it across chapters and social media.

● Proactively seeking new recruitment opportunities, including volunteering platforms, fairs, and partnerships.

● Supporting and overseeing the Widening Participation (WP) Officer, who recruits 16–18‑year‑old volunteers.

● Collaborating with the PR Officer and Conference Officer to raise awareness and attend recruitment events.

● Reporting recruitment challenges, barriers, and chapter needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone energetic, organised, and passionate about helping people get involved. You’ll thrive if you bring:

● Strong communication and people‑engagement skills.

● Confidence in motivating and supporting volunteers.

● A proactive, solution‑focused mindset.

● Creativity in finding new recruitment opportunities.

● The ability to manage multiple chapters and keep track of progress.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

Experience in recruitment is helpful but not essential - enthusiasm and commitment matter most.

Time Commitment

Recruitment Managers are expected to contribute around 4 hours per week, including supporting chapters, running central training, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair, Safeguarding Officer, and fellow Trustees.

● Access to recruitment guides, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience leading recruitment across a national charity.

● Skills in volunteer engagement, training delivery, and inclusive recruitment.

● Leadership experience supporting multiple chapter teams.

● The chance to shape the volunteer experience and strengthen the charity’s impact.

● The joy of helping new volunteers join a community that brings magic to children.

Safeguarding and Eligibility

Recruitment Managers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in recruitment, and why you’d like to support Make A Smile.

We welcome applicants from all backgrounds who share our passion for helping children smile.

The Chapter President leads and oversees the local chapter, with overall responsibility for its activities, compliance, and smooth day-to-day running. You’ll provide direction and support to your committee, chair meetings, and ensure volunteers, events, and fundraising are well managed. The role involves motivating the team, planning chapter development, and stepping in where needed to keep things on track. You’ll also liaise with the national Board of Trustees, keeping them informed of key decisions and changes. Strong leadership, organisation, and a passion for the charity’s mission are essential.

The Secretary plays a key administrative role in keeping the chapter organised and running smoothly. You’ll manage documentation and records using OneDrive and Simvoly, take and upload meeting minutes, track action points, and follow up with committee members on progress. The role also involves supporting communications, helping respond to emails and messages, maintaining event records, and organising socials to strengthen team relationships. Strong organisation, attention to detail, and confidence using digital tools are essential.

A Touch of Gentleness is a non-profit CIC shaping a more compassionate culture by putting gentleness, presence, and human connection back at the heart of society, organisations, and everyday life

Please note the locations mentioned are a guide only. This role will require some remote work, and some in-person work around East Sussex.

Role Purpose

This is a wonderfully social and meaningful role that includes:

• Being a point of contact and support for volunteers,
• Nurturing a sense of community for volunteers in the local area.
• Representing A Touch of Gentleness at network meetings online and in person,

The role provides a beautiful opportunity to nurture community, connection, and gentle leadership in action.

Key Responsibilities

• Reporting to and liaising with the CEO and local Events Co-Ordinator’s
• Contacting  and supporting newly qualified volunteers
• Fostering a Culture of Care amongst volunteers
• Organising occasional coffee meet-ups for volunteers in local areas,
• Networking online and in person with other organisations and charities as an ambassador for A Touch of Gentleness

Skills Essential

• Strong communication, listening and people skills
• A warm and open disposition
• Organised, reliable, responsive and solution-orientated
• Basic IT skills (email, google forms, WhatsApp)
• Ability to work independently while being part of a wider team
• Passion for human connection, inclusion and gentle presence
• A desire to serve others
• Preferably a car driver

Skills Desirable

• Familiarity with networking
• Ability to organise small local fund-raising events.

About A Touch of Gentleness CIC

A Touch of Gentleness is a heart-led not for profit CIC (community interest company ) offering free hand massage and gentle listening presence to individuals in the community and in organisations. With over 150 trained volunteers, we aim to bring more connection through touch and active listening. Through this service we helping to shape a more compassionate culture. One that is grounded in generosity, gentleness, joy and peace. 

What We Offer

• Connection with a growing and compassionate network
• Flexibility to work around your life and community
• Supportive team environment and regular check-ins
• Training and development opportunities as we grow

HOW TO APPLY

If this feels like work you would be proud to do, please send a short covering letter to Helen detailing your suitability for the role and reasons behind your application along with your CV.

We review applications as they arrive and aim to respond within two weeks.

The Chapter Secretary ensures smooth running of the local chapter by managing communication, meetings, and documentation. The Secretary is responsible for organising chapter meetings, prepare agendas, take structured minutes, and upload them to Onedrive, ensuring they are shared with all attendees. In addition the Secretary also help coordinate volunteer socials and support chapter activities.

The Chapter Secretary should have strong organisational and administrative skills, with the ability to coordinate meetings, manage calendars, and keep accurate records. Attention to detail, good communication skills and time management are essential in addition to being reliable, proactive and collaborative.. Familiarity with Microsoft Word, Excel, OneDrive.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.

The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Commit to a minimum of 12 hours per week.

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

1. Client Communication & Frontline Support

• Answer incoming phone calls professionally and compassionately

• Respond to email enquiries in a timely and structured manner

• Manage appointment bookings and referral confirmations

• Provide clear information about Baby Bank services and eligibility

• Maintain confidentiality and safeguarding awareness in all communication

• Welcome visitors and support front desk coordination when required
   

2. Administrative & Digital Systems Support

• Maintain accurate digital records of referrals, appointments, and service users

• Update Charity Log database and internal tracking system

• Support data entry for stock distribution record

• Prepare basic reports for the Baby Bank Manager

• Ensure documentation is organised and up to date

• Assist with digital onboarding documentation for volunteers

3. Volunteer Coordination Support

• Support scheduling of volunteers in coordination with the Manager

• Maintain volunteer attendance record

• Assist in preparing volunteer documentation and review paperwork

• Communicate shift confirmations and reminder

4. Stock & Inventory Administration

• Log incoming donations into tracking systems

• Record distributed items against client records

• Support inventory data update

• Flag stock shortages to the Baby Bank Manager

5. Corporate Volunteer Day Support

• Assist with preparation of attendance sheets and documentation

• Prepare administrative packs for corporate volunteer sessions

• Record participation and basic impact data

6. Compliance & Record Management

• Ensure data protection compliance in all record keeping

• Maintain confidentiality of client and volunteer information

• Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
   

7. General Responsibilities

• Take meeting minutes when required

• Provide administrative support across WFRC services when necessary

• Undertake additional reasonable duties as directed by the Baby Bank Manager

Qualifications

• Previous experience in administrative or office support roles preferred

• Experience in customer service or frontline communication

• Basic knowledge of Microsoft Office (Word, Excel, Outlook)

• Comfortable using digital systems and databases

Skills

• Strong communication skills (verbal and written)

• High attention to detail

• Professional phone and email etiquette

• Organised and structured approach to work

• Empathy and sensitivity when dealing with vulnerable families

• Ability to manage multiple tasks efficiently

• Reliability and accountability

The Community Officer is responsible for creating an engaging and welcoming environment for volunteers. This encourages and motivates volunteers to get involved and stay involved. This includes encouraging engagement in shared social spaces (Discord and Whatsapp), organising a range of regular socials and supporting with the Ball at conference. 

CHASE Africa is a UK-based international NGO that supports local partners in East Africa to improve health and wellbeing in marginalised rural communities. We are looking for a Trustee with finance skills, to replace our current Treasurer. You will provide scrutiny and oversight of the work of CHASE Africa, with a particular focus on financial issues.  You will use your financial knowledge and experience to monitor the financial administration of the charity and report to the Board of Trustees on its state of financial health and provide the board with the confidence and knowledge to make good strategic decisions. 

This is an exciting opportunity for someone with extensive financial expertise, who is seeking a voluntary position where they can apply their skills to a meaningful mission.

Since its inception 12 years ago, CHASE Africa has grown from scratch to an income in 2025 of over £830,000 – delivering over 1.5 million healthcare and family planning services to often isolated rural communities. We have a strong and highly motivated staff team and a thriving network of local partners that has expanded from Kenya into Uganda and, later this year, Tanzania.

CHASE Africa’s projects have already brought healthcare and empowerment to tens of thousands of lives, particularly for women and girls, mitigating poverty and helping protect local environments.It has the capacity and opportunity to greatly extend its impact – both geographically and in terms of numbers reached.

We are a small but dedicated team based in Somerset, committed to a collaborative approach to partnership. We're currently going through an exciting period of transition and growth, with a new CEO in 2022, a new charitable structure in 2023, and a new Finance Manager at the start of 2026. Your role will be vital in helping us achieve our future goals.

The Role

• Liaise with CEO and Trustees to ensure the financial viability of the organisation’s strategy 
• Advise on the financial implications of CA’s strategic plan (3 year) 
• Present CA’s financial position and broader context at Trustees Board meetings 
• Support the finance manager with the production of an annual budget 
• Ensure that the Board is aware of its financial duties and responsibilities and the need to comply with all legislation 
• Take a lead in interpreting financial data for fellow Board members 
• Ensure that all financial policies, procedures and the appointment of external financial advisors are reviewed on a regular basis
• Ensure relevant financial policies are in place as required by the charity commission 
• Be willing to be available to support the charity’s CEO and Senior Finance Manager as needed 
• Review the monthly management accounts report and cashflow with the CEO and finance manager 
• Liaise with senior staff to ensure financial reports are user friendly for non-finance trustees

About You

• Good background in financial management and analysis
• Able to communicate financial information clearly and to people with different levels of financial and data literacy. 
• Knowledge and experience of finance practice relevant to voluntary and community organisations. 
• Have an excellent ability to interpret financial information and the confidence to raise questions and challenge 
• Have a good understanding of, or be willing to learn, the rules and regulation around charity finance 
• Have the ability to think creatively and strategically, exercising good and impartial judgement 
• Knowledge of current accounting processes, tools and procedures 
• High proficiency in Excel, Powerpoint for analysis and presentation 
• Understands and accepts the legal duties, liabilities and responsibilities of Trustees, and the difference between governance functions and management functions  
• High level of integrity and sound judgement 
• Commitment to CA’s vision, purpose and culture and its way of working 
• Able and willing to devote the necessary time to the role 

Additional Desirable 

• CCAB/CIMA qualified professional or qualified by experience in financial management
• Awareness and understanding of the campaigning world and the health community in developing countries. 
• An interest in international development and the issues we are supporting our partners to tackle in East Africa. 

For full information, please see the attached information pack.

To apply for this post, please submit a CV and covering letter by email by the 27th March 2026. The cover letter should be no longer than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit.

We are seeking several volunteers fior administrative support committed Trustees across this dynamic Trust's activities in creating historical town maps and atlases.  Roles include managing online meetings, contributing to operations including sales, events, marketing, basic book keeping and all other ways of being useful to the growing needs of the Trust.

We are on an ambitious path to increase the rate of publication, develop a strong educational outreach platform, and embed our maps in the communities of the towns we publish. Trustees are mainly senior academics and others committed to education and urban history and all have a passion for cartography. We currently have no employees

We are searching for an enthusiastic volunteer to become the Recruitment Officer for our Newcastle branch, this role focuses on encouraging volunteers to join Make a Smile. In terms of member recruitment, they will need to help organise and run training sessions, organise and seek recruitment opportunities such as hosting stalls at Volunteering Fairs, contact through coleges/universities and social media use etc etc. Finally, they will need to encourage trainees to complete the essential training, including hosting intial introduction training sessions and help get volunteers to their first event! 

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Listing, Inventory & Photography Officer is responsible for accurately recording, organizing, and visually documenting donated items within the Baby Bank.

This role ensures that all items are properly listed, photographed, categorized, and updated in the inventory system to maintain transparency, quality control, and efficient distribution.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Record all approved donated items into the inventory system

• Categorize items by type, size, age range, and condition

• Take clear photographs of items for listing in the online platform

• Ensure items are correctly labeled and stored in designated areas

• Update stock levels and item status in tracking sheets or inventory tools

• Coordinate with Sorting Team to confirm item condition before listing

• Maintain organized digital folders for item photos

• Flag missing, damaged, or mismatched inventory to the Team Lead

• Follow all operational SOPs for data entry and documentation
   

Qualifications

• Minimum high school education (college level preferred)

• Basic experience in admin, inventory, data entry, or photography preferred

• Comfortable using Google Drive, Sheets, or Excel

• Basic knowledge of smartphone or camera photography

• Available for required volunteer or assigned hours

Skills

• Strong attention to detail

• Basic photography skills (clear framing, proper lighting, consistency)

• Data entry accuracy

• Organization and file management

• Time management

• Ability to follow structured processes

• Team collaboration

Role description

The Open Spaces Society, Britain's oldest conservation body, needs additional trustees to broaden our reach.If you are keen to develop strategy and policy for creating, defending, and maintaining commons, greens, and paths, and to develop new approaches to make open spaces available to all, this role is for you. 

Trustees may be co-opted by the present board, but are expected to offer themselves for election by the membership at the first available opportunity.

Working collectively, trustees have three main responsibilities. These are to:

1 set a direction for the society,

2 ensure the society’s plans are carried out appropriately,

3 ensure the society meets its legal responsibilities.

The duties of a trustee are to:

4 ensure the society complies with its articles of association, charity law, company law and any other relevant legislation or regulations,

5 ensure that the society pursues its objects as defined in its articles of association,

6 ensure that the society directs its resources exclusively towards its objects,

7 in association with the general secretary, ensure that the organisation is adequately staffed, and that the staff and volunteers have appropriate support and resources to pursue organisational goals,

8 contribute actively to the board’s role of developing strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets,

9 safeguard the reputation and values of the society,

10 ensure effective and efficient administration and financial stability, 1

1 appoint the general secretary and monitor her performance,

12 act in the best interests of the society at all times.

Person specification

• Commitment to the society’s mission

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship

• Willingness to devote the necessary time and effort

• Strategic vision

• Objective and insightful judgement

• Ability to work effectively as a member of a team

• Adherence to Nolan’s seven principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, and leadership).