Policy volunteer roles

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Desirable / Can Be Developed

• Role assumes senior-level competence; scope may evolve with organisational growth

Qualifications

• Current professional qualification and registration with a recognised regulatory body (as listed above)

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

What This Role Offers You:

• Leadership experience in shaping culturally-informed clinical and therapeutic services.
• Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
• Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
• The satisfaction of building safe, effective, and transformative support systems that align with community needs.

What This Role Is Not For:

• Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
• Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
• People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.

If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:

 Emails and newsletters

 Campaign materials and updates

 Fundraising appeals and donor acknowledgements

• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

Ethical funding protects the mission

Who we align with reflects who we are
 

Long-term impact beats short-term gain

Activity Leader

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our activity leaders are at the centre of what we do - their good nature, leadership and passion for outdoor activities are what we pass on to the next generation. It is a role with a lot of responsibility and a huge amount of reward and satisfaction.

You will be part of a team of enthusiastic and passionate leaders who help to run CAG meeting nights on Tuesdays in term time.  You will help run both indoor and outdoor team building activities for our all male members and this can include going on night walks, building fires, cooking on fires, trying out some bush craft, going on bike rides, trying indoor climbing, having a go at scuba diving in swimming pools, playing team building games, entering cake competitions, attempting bushtucker trials, putting up tents, learning navigation skills, keeping fit by doing bleep tests, going karting, having a crack at skiing at Ackers Trust, eating curry at Christmas and much, much more.

You can also join us on our weekend trips away to faraway places such as the Lakes, Snowdonia, the Peaks and even to snowier, colder climes on our legendary ski trip.

Description

Responsibilities:

• You will be working as part of a team to provide safe, creative and appropriate challenging activities for young people aged 10 - 18 years.

• Activities will include fun activities and games both indoor and outdoor and supervising off-site trips and much more.

• You will have the opportunity to lead and inspire our different age groups: “Smalls” (age 10 - 13.5), “Bigs” (age 13.5 - 16) and Young Leaders (age 16 - 18).

• You will need to ensure that the young people are kept safe at all times by following CAG’s policies and procedures relating to safeguarding, risk assessment and other health and safety issues.

• You and the team will be responsible for keeping the premises clean and tidy and ensure the safekeeping of any equipment in conjunction with the Quartermaster.

• You will liaise with parents where necessary for any feedback required.

• Maintain and uphold good behaviour of the members.

• Work in conjunction with the Safeguarding Lead and Group Leader.

• Be able to work on a rota with other leaders and be available for Tuesday nights during term time.

• Communicate frequently with the Group Leader & CAG Management Committee to keep them up to date.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Experience of working or volunteering with young people in a similar environment.

• Ability to communicate at all levels, particularly with young people.

• Enthusiasm and a positive attitude to work is essential.

• Ability to work on own initiative but also as part of a team.

• A proactive attitude.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG members have the best time at Tuesday night meetings and weekend events / trips.  You will be helping members to work in teams, challenge themselves to try out new activities, make new friends and spend time away from social media and computer screens which has been proven to benefit mental health.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

The volunteer will be required to attend weekly Tuesday night club meetings at Bickenhill during term time.

Travel Limit

The candidate should also be available for occasional face to face Leader meetings.

When will the volunteer be working?

Volunteer availability

• Weekly Tuesday evening club nights.

• Occasional weekends and evenings to attend events and trips.

Estimate of time commitment

• Minimum 2 hours / week - the candidate will be able to offer further time as they wish

Details

The volunteering could be long term. 

Successful applicants will require an enhanced DBS and two references.

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Why This Role Matters

• Corporate partnerships and sponsorships:
• Provide vital funding to expand CIC programmes
• Enable community projects, events, and campaigns
• Strengthen credibility and visibility in the broader ecosystem

Without this role, potential opportunities for collaboration, funding, and influence could be lost. With it, the CIC can scale its impact ethically and strategically.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:
  • Emails and newsletters
  • Campaign materials and updates
  • Fundraising appeals and donor acknowledgements
• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

• Ethical funding protects the mission
• Who we align with reflects who we are
• Long-term impact beats short-term gain

Are you a technically skilled problem-solver ready to contribute to transformative social impact? 

Tell My Truth and Shame the Devil C.I.C. is seeking a pioneering Open-Source Platform Engineer to join our founding volunteer team. This role is central to building and maintaining the digital infrastructure that will power our survivor-led, community-owned membership ecosystem for 2026 and beyond. You will be directly shaping the systems that enable vulnerable and marginalised communities to access resources, engage safely and participate in transformative personal development.

Purpose of the role:

The Volunteer Open-Source Platform Engineer contributes to the development, maintenance and improvement of open-source software platforms that support the organisation’s mission. This role involves collaborating with developers, contributors and stakeholders to build scalable, reliable and efficient solutions while ensuring code quality, security and accessibility.

About the Role:

As our Open-Source Platform Engineer, you will design, develop, and maintain the core technology stack for our membership platform, ensuring it is secure, scalable, and aligned with open-source principles. You will work closely with the Membership Director, Technical Systems Liaison, and other team members to integrate community-facing tools, data systems, and collaborative features that support our anti-capitalist, values-led mission. This is a hands-on, impact-driven role where your technical expertise directly enables social change.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience designing, integrating and maintaining APIs, as well as managing secure authentication and data practices.
• Familiarity with cloud-hosted and on-premises system environments, including deployment and maintenance.
• Proven experience in open-source development, software engineering or systems architecture.
• Ability to clearly document technical processes, system workflows and platform architecture.
• Skilled at communicating complex technical concepts to non-technical stakeholders.
• Contributing to open-source projects or collaborative software development initiatives.
• Strong problem-solving and troubleshooting abilities to debug code, optimise performance and implement improvements.

Desirable / Can Be Developed:

• Basic understanding of open-source software principles and collaborative development practices. 
• Familiarity with at least one programming or scripting language (e.g. Python, JavaScript, Bash or similar).
• Developing knowledge of system reliability, security best practices and performance monitoring.
• A problem-solving mindset, curiosity and enthusiasm for learning new tools and technologies.

Qualifications:

• Formal qualifications are not required but desirable.
• Practical experience through open-source contributions, personal projects, study or volunteering is valued.
• Willingness to learn and complete required induction or training.

Main Responsibilities/ Key Duties

• Develop, implement and maintain the open-source membership platform and associated tools to support community engagement and organisational objectives.
• Build scalable, secure and accessible systems that facilitate user registration, content management and interactive community features.
• Build robust content management systems (CMS) to enable efficient creation, organisation, publishing and retrieval of digital content for community members and volunteers.
• Integrate third-party tools, APIs and plug-ins to extend platform functionality in alignment with organisational goals and requirements.
• Collaborate with technical and non-technical team members to understand community and organisational needs, translating them into functional and user-friendly systems.
• Provide technical guidance and insights to inform strategic decisions around system architecture, integrations, platform design and development priorities.
• Monitor platform performance and troubleshoot issues, proactively identifying and resolving technical problems to ensure smooth operation.
• Ensure documentation supports compliance and best practices, including data protection, accessibility standards and organisational policies.
• Use documentation as a tool for continuous improvement, identifying gaps, optimising workflows and refining platform usability based on feedback.
• Document technical processes, system architecture and user guides to maintain organisational knowledge, support future development and assist team onboarding.
• Contribute to the ongoing strategy for digital systems development and platform innovation, suggesting improvements, new features and best practices for long-term sustainability.
• Facilitate knowledge transfer by providing documentation that supports onboarding of new volunteers, technical contributors and staff members.

What This Role Offers You:

• The opportunity to shape the digital foundation of a pioneering C.I.C. and directly impact survivor-led and community-driven initiatives.
• Hands-on leadership experience in open-source systems design and platform development.
• Personal growth through working in an innovative, mission-driven environment tackling real-world social challenges.
• The satisfaction of contributing to a platform that empowers marginalised communities, amplifies survivor voices and builds collective culture.​

What This Role Is Not For:

• Individuals seeking traditional corporate structures, hierarchies or purely financial reward.
• Those unwilling to work within an anti-capitalist, collaborative, values-led framework.
• People expecting pre-built systems or rigid processes—this role requires creativity, problem-solving and adaptability.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to apply your technical skills to a high-impact, community-driven initiative and help build systems that empower survivors and marginalised communities, we want to hear from you. 
• Apply now and be part of creating something truly transformative.

A Final Word
Platforms enable communities to connect.

If you know that: Turn organisational needs into practical. User-friendly digital solutions support communities to connect.

This Role Amplifies Our Mission Through Words and Connection

At Tell My Truth and Shame the Devil C.I.C., every story, every update, and every donor communication is a chance to build trust, mobilise communities, and fuel systemic change. 

The Content and Donor Communication Specialist ensures that our messaging is consistent, compelling, and aligned with our values, translating the C.I.C’s mission, impact, and vision into content that engages donors, volunteers, and wider audiences. 

This role is not about casual posting or generic marketing. It is about strategically shaping how the CIC’s story is heard and acted upon.

Purpose of the Role

This role exists to:

• Craft and manage communications for donors, stakeholders, and the wider community
• Translate survivor-led stories and CIC activities into impactful messaging
• Develop content for emails, newsletters, social media, and fundraising campaigns
• Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication
• Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies

You are the voice that converts purpose into action.

About the role:

To create and manage compelling content for donor and community communications, maintaining consistent messaging, ethical standards, and alignment with campaigns to enhance engagement, retention, and organisational impact. 

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional or voluntary experience in copywriting, communications, or journalism.
• Experience creating email newsletters, donor updates, or fundraising communications.
• Strong understanding of donor engagement strategies and how content impacts retention.
• Experience creating content for social media with organisational or campaign objectives in mind.
• Editing, proofreading, and content planning skills.
• Ability to maintain a consistent organisational voice across platforms.
• Familiarity with GDPR, data protection, and safeguarding requirements for communications.
• Skills in tracking and interpreting engagement metrics and refining communications accordingly.
• Collaborative skills to work effectively with multiple teams, volunteers, and directors.
• Ability to adapt content for different audiences and ensure accessibility and inclusivity.
• Strong organisational and project management skills for content planning and scheduling.
• Experience in creating templates, guides, or standardised communication processes.

Desirable / Can Be Developed

• Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).
• Knowledge of digital content analytics tools to monitor performance.
• Experience mentoring or supporting volunteers in communications roles.
• Ability to integrate donor communications with wider fundraising campaigns and events.
• Familiarity with multi-channel campaign planning and content strategy.
• Skills in visual content creation or basic design for communication purposes.

Qualifications

• Formal qualifications not required.
• Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.

Main Responsibilities/ Key Duties

• Develop clear, engaging, and accurate copy for all donor and community communications, including:

 Emails and newsletters

 Fundraising campaign materials

 Donor updates and acknowledgements

 Event promotions and volunteer communications

• Maintain a consistent organisational voice and messaging across all communication channels.
• Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.
• Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.
• Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.
• Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.
• Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.
• Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.
• Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.
• Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.
• Assist in developing templates, guides, or SOPs for donor and community communications.
• Provide guidance and mentoring to other volunteers involved in content creation or communications.
• Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.
• Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity.

This role is not suitable if you:

• Prefer casual or low-commitment volunteering
• Are seeking immediate paid employment
• Want to write content without considering impact or ethics
• Are uncomfortable working with sensitive or trauma-informed material

Important to Be Clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for shaping our messaging and donor relationships
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight.
They can heal or harm.

If you know that:
Survivor stories deserve care, not clicks

Donors deserve honesty, not spin

Communication is part of safeguarding

United Nations CSO, Centre for Big Synergy, seeks a Partnerships Advisor/Lead to lead strategic partnerships for various educational and creative programs including the World's biggest sustainability film festival and awards.

What will you be doing?

This is an opportunity to build a very high profile network for furthering your career and also to gain professional esteem and presence.

Big Syn Institute (BSI) is a part of the Centre for Big Synergy and has been organising the Big Syn International Film Festival (BSIFF) since 2019.

The partnerships lead will work closely with senior leadership to identify and engage in commercial and strategic relationships with key partners, both online and offline, for the activities of BSI, London for various creative projects it runs including the World's Biggest sustainability film fest & awards.

Since 2019, the Big Syn Institute has hosted the festival has reached over 50M people and in over 120 countries. Through relevant shorts, features, animations, documentaries, CSR videos and Public Service Videos, Charity films, the festival advocates the United Nations 17 Global Goals and also celebrates the work of UK's marginalised filmmakers. 

OSCAR, BAFTA and EMMY award-winners, as well as other luminaries from film and media, sustainability, and policy have been part of the festival and have supported it since inception. Winners from the festival have eventually won OSCARS and EMMY awards

We are looking for a motivated networker with a can-do attitude who enjoys networking and establishing relationships. The partnerships manager, working closely with our team must be able to:

• Identify, cultivate, and secure high‑value funders, corporate patrons, and philanthropic partners.
• Build and manage a robust pipeline of investors, donors, and strategic collaborators.
• Develop compelling partnership propositions, sponsorship decks, and investment narratives tailored to each stakeholder.
• Lead negotiations and close partnership agreements that advance the institute’s creative, cultural, and educational objectives.
• Work closely with executive leadership to align partnership strategy with the institute’s mission and long‑term vision.
  • Collaborate with programming, marketing, legal, and finance teams to deliver high‑impact partnerships.
  • Monitor industry trends, funding landscapes, and corporate CSR priorities to anticipate new opportunities.
• Take ownership as one of most important people associated with the BSI's activities, festivals and awards
• Think strategically to identify and establish new partnerships whilst exploring new engagements with the existing partner network
• Communicate with a very high professional standard with the leadership of partner organisations, some being the biggest corporations in their sector
• Maintain a database with existing and new partnerships and updates on progress made
• Explore ideas, both in house, and with potential and new partners, to come up with creative ideas of collaboration to further common goals

What are we looking for?

A committed and meticulous person, passionate about making the world a more sustainable, safer and peaceful place

• Proven experience: 3 or more years of communicating and working with senior leadership across organisations and identifying potential partners and stakeholders
• Strategic Relationship Builder: able to cultivate trust with senior executives, philanthropists, brand leaders, and industry stakeholders.
• Commercially Astute: understands how funding, sponsorship, and co‑financing models work across film, culture, and corporate CSR.
• Compelling Communicator: exceptional written and verbal communication, able to craft persuasive pitches, proposals, and partnership narratives.
• Diplomatic and Credible: carries themselves with the gravitas needed to represent an institute in high‑level settings.
• Creative Thinker: able to design partnership concepts that feel fresh, mutually beneficial, and aligned with the institute’s mission.
• Resilient and Proactive: comfortable navigating long sales cycles, complex stakeholders, and shifting industry landscapes.
• Highly Organised: manages pipelines, reporting, and stewardship with precision.
• Mission‑Driven: genuinely committed to the cultural, educational, or social purpose of the institute.

What difference will you make?

Billions of people globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.

This highlights the need for such initiatives to educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.

Most importantly your efforts will  ensure that the film festival and the UK's marginalised filmmakers (LGBTQI+, women, disabled and ethnic minorities) get even more visibility, thus furthering the motto of the festival to celebrate inclusion and diversity whilst inspiring the civic society to act on the Global Goals. It will also help partner organisations join forces and work in synergy to amplify the impact of the initiative through communal as well as individual efforts. Thus, benefitting more lives that we would have helped acting alone.

Why we need your help

We provide free games and activity sessions with tailored support for children with additional needs and disabilities. We support over 100 children, known as our ‘athletes’, with a wide range of additional needs, including autism, cerebral palsy, non-visible disabilities, and global development delay. At KEEN London, we strive to use fun and games to improve young people's wellbeing, and personal, social and emotional development as well as broadening experiences to increase skills and confidence.

Purpose of the role

Our Volunteer Coaches are the backbone of a KEEN London session! You’ll provide one-to-one support to an athlete, helping them to access all the activities on offer, achieve their personal development goals, and of course have tons of fun! You can expect to get involved with a wide range of playground games, ball games, nature walks, and creative activities. From time to time, we also run trips for our athletes, and previous trips have included trampoline parks, high ropes courses, pedalo boating and slime-making classes.

Tasks and activities

● You’ll support our athletes to engage with the session, and have fun while they’re doing it.

● You’ll help our Service Coordinators develop goals for our athletes, track their progress, and give them lots of encouragement along the way.

● You’ll work with your Service Coordinators and fellow Coaches to come up with new games, develop resources, and plan activities.

● We want our athletes to enjoy being active, making friends, and trying new things - and we want you to join in the activities with them!

● Our athletes love working with energetic and enthusiastic people, and we’ll ensure that all your hard work will be rewarded with a great time.

Please note: To ensure that you are equipped and ready to take on this role, there is a thorough application process which includes but is not limited to: an information session, an in-person onboarding training evening, an enhanced DBS check, reference checks and a safeguarding quiz. All elements of the onboarding process have to be completed satisfactorily before you can start volunteering in this role. 

Why Volunteer with KEEN London?

KEEN London would not be what it is without the volunteers who support our work, and we want to ensure that all our volunteers gain just as much from their volunteering journey as they put into the charity. Here’s what you’ll get in return for supporting us:

● Regular volunteer social events, and opportunities to meet other coaches

● We will provide you with ongoing feedback and support to enable you to reach your full potential at KEEN, you will receive an induction and handbook prior to starting your role and you will receive access to a virtual training portal with additional resources.

● We will give you opportunities to access other roles to help you broaden your skills, such as becoming a Captain or Session Leader.

● Long-term volunteers receive t-shirts, badges, and advance sign-ups to our popular events

● We have a budget set aside to cover volunteer expenses (see Volunteer Agreement below)

● We will provide job/character references to volunteers after a reasonable period of volunteering with us.

Volunteer Agreement

All KEEN London volunteers are asked to observe the Volunteer Agreement. This agreement is binding in honour only, is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

As a volunteer with KEEN London, you can expect:

● To be a part of a unique and evolving charity that is providing a valuable service to children and young people with additional needs.

● To be introduced to how the organisation works and your role within it.

● A supportive and reciprocal environment that ensures a positive experience for you as a volunteer.

● To be invited to volunteer at special events and fundraising activities.

● Reimbursement of any reasonable travel expenses.

● To be treated fairly and equally with dignity and respect, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● A safe and healthy environment for you to volunteer in.

● Any problems or complaints to be investigated quickly and resolved fairly.

● Recognition for your efforts and successes – celebrating achievements and rewarding loyalty and dedication.

● To receive, if required, a reference after a reasonable time of volunteering.

● Access to free Charity Worker Discounts.

Our expectations of volunteers:

● To maintain and uphold the reputation and good name of the charity.

● To treat other volunteers, staff and service users fairly and with dignity, and to respect everyone equally, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● To ensure appropriate levels of confidentiality and data protection are upheld.

● To uphold our Child Protection and Safeguarding Policy. This includes ensuring that when out of sight of other adults a ratio of 2 adults to 1 athlete is in place, and that you report any concerns you have about the safety and wellbeing of athletes to the Coordinator as soon as possible.

● To adhere to all health and safety instructions.

● To be punctual and reliable when attending sessions, and inform the coordinator via phone call as soon as possible if you are unable to attend.

● To attend at least 2 sessions per month for at least 6 months.

● To bring energy, enthusiasm and a willingness to learn to all sessions.

Role Description Internal Ref Number: COACH4

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’

This programme is attended by young people out of education and is based in Streatham on Mondays, Tuesdays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

We also run Tuesday and Wednesday afternoon classes open to all existing CARAS youth community members, 4:30pm to 6pm. These classes tend to be larger and have a large range of language levels. 

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10 am to 3pm

• Tuesday 2pm to 6pm 

• Wednesday 11am to 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements 

Essential: 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual. We ask volunteers to commit to at least one class every week for a minimum of 4 months. If you are unable to attend a class due to a planned holiday, you must inform the program lead in advance. 

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 
   

To Apply: 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 
 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

Are you driven by purpose over profit, and motivated to use words responsibly to shape public understanding?

Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Creative Copywriter / Campaign Storyteller to help define how our movement speaks — with clarity, courage, and care.

This is not a commercial copywriting role.

It is a truth-led storytelling role.

Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.

We are:

• Values-led
• Anti-capitalist
• Community-driven
• Decentralised by design

We are not here to produce promotional content for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with dignity and purpose.

This role offers the opportunity to shape how a movement speaks in public spaces.

About the Role

As our Founding Creative Copywriter / Campaign Storyteller, you will craft clear, compelling, and ethically grounded written content to support digital campaigns, fundraising initiatives, and community engagement during our build and early growth phase.

You will not inherit a finished brand voice or messaging system.

You will help shape and define it.

Your work will translate complex and sensitive issues into accessible, responsible communication. You will help move people toward meaningful action — not passive consumption — while ensuring that every piece of content reflects safeguarding commitments and cultural integrity.

This role blends creativity with strategic thinking. You must be comfortable writing across multiple formats, collaborating with campaign teams, and refining messaging based on feedback and insight.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong writing skills for digital audiences across multiple formats.
• Demonstrable experience in copywriting, storytelling, or campaign messaging.
• Ability to write about serious and sensitive topics without sensationalism or harm.
• Understanding of how language influences trust, behaviour, and decision-making.
• Experience producing written content across platforms.
• Ability to adapt tone and messaging for different audiences and channels.
• Willingness to work within trauma-informed, safeguarding, and ethical communication frameworks.
• Ability to collaborate with designers, analysts, and campaign leads.
• Confidence receiving and applying feedback.
• Equivalent professional or voluntary experience accepted.

Desirable / Can Be Developed

• Experience working in non-profit, CIC, or community-led organisations.
• Experience supporting fundraising or awareness campaigns.
• Familiarity with retention, lifecycle, or supporter journey design.
• Experience working in safeguarding-led environments.
• Ability to adjust storytelling strategy based on performance data and feedback.

Qualifications

Formal qualifications are not required.

Equivalent practical experience in creative copywriting or campaign storytelling is highly valued.

Main Responsibilities / Key Duties

• Design, develop, and deliver written and narrative content for digital campaigns during the build and early growth phase.
• Create campaign copy across platforms, including social media, website pages, and email campaigns.
• Develop core messaging frameworks for fundraising, awareness, and engagement campaigns.
• Shape story-led approaches that centre survivor dignity, accuracy, and consent.
• Produce scripts, story outlines, and narrative structures for:
  • Video content
  • Audio or podcast material
  • Multimedia campaigns
• Adapt messaging for different audiences, platforms, and campaign objectives.
• Work closely with designers, analysts, and campaign leads to align story with strategy.
• Ensure all written content aligns with safeguarding policies, ethical standards, and tone guidelines.
• Maintain consistency of voice and language across digital marketing outputs.
• Contribute creative ideas for campaigns, themes, and story-driven initiatives.
• Review and refine copy based on performance insights, feedback, and learning.
• Support campaign testing and iteration through evidence-informed storytelling.
• Flag potential safeguarding, reputational, or ethical risks within content.
• Help define and document the C.I.C.’s written voice and storytelling principles.
• Support the development of scalable, sustainable content practices not dependent on single individuals.

What You Gain

• Founding-level experience in creative copywriting and campaign storytelling.
• Strategic exposure to values-led communications and safeguarding-centred messaging.
• Leadership insight into managing sensitive information responsibly.
• Direct contribution to C.I.C. sustainability and long-term impact.
• Opportunity to help define the voice of a survivor-led movement.
• Priority consideration for future paid roles as the C.I.C. scales.

This Role Is Not Suitable If You:

• Prefer low-responsibility volunteer work.
• Prefer writing purely promotional or commercial content.
• Are seeking short-term portfolio pieces without commitment.
• Are uncomfortable engaging with difficult or emotional subject matter.
• Prefer working without collaboration, feedback, or safeguarding frameworks.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Every day, LGBTQ+ young people across the UK wonder whether things will ever get better. Whether they are navigating school, family, identity, or simply trying to find their place in the world, too many of them are doing it without the visibility, support, or role models they deserve. We exist to change that - to tell them clearly and consistently that it gets better, and that their lives have value exactly as they are.

It Gets Better UK is part of the global It Gets Better movement, present in over 20 countries. Since launching here in 2018, we have reached over 2.5 million people across all four nations through digital content, storytelling, and a growing volunteer community. We show up at Prides, we tell real stories, and we keep finding new ways to reach the young people who need to hear from us - through projects like our volunteer-led podcast and Voices of Wales, for example.

We are at a genuinely exciting point in our development. With a largely volunteer-led model that is embedded and working, and new trustees joining us to help shape our direction, we are focused on building a strategy that allows us to grow sustainably and serve LGBTQ+ young people more effectively across the UK. The people joining our board now will not just oversee that work - they will help design it.

We are looking for three new trustees, each bringing specific expertise:

• Fundraising and income generation - We are looking to diversify and strengthen our income base, with particular focus on grants, trusts and foundations and community fundraising. If you have professional fundraising experience and know how to build financial resilience in a values-led organisation, we want to hear from you.
• Marketing and communications - Our work is fundamentally about reaching people, and social media is central to how we do that. We are looking for someone with a strong understanding of digital platforms, content strategy, and how to build and engage audiences - particularly young people.
• Finance - Sound financial governance is essential as we plan for the future. We are looking for someone with a professional finance background who can support the board in its financial oversight responsibilities and help us build long-term resilience.

Because we are a largely volunteer-led charity, our trustees tend to be more operationally involved than you might find at a larger organisation. This is a hands-on role, and one that offers a genuine opportunity to contribute your expertise to something that matters.

Please see the recruitment pack for more information. 

INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE) 

CARAS Youth ESOL Programme – Monday, Wednesday mornings  

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.

The reading group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the reading group sessions are as follows: 

• Monday afternoons 2pm to 3pm 

• Wednesday mornings 11am to 1pm. 

Volunteers are required to attend either one of both sessions. Volunteers are also welcome to stay and support the more traditional English language classes either before the reading session on Mondays or after the reading session on Wednesdays. 

Students will be supported to read at length and complete challenges that are adapted to their ability level.

The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.

The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.

Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within the Reading Group sessions; 

• Helping to set up the classroom and provide learners with classroom resources; 

• Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;  

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential

• To be 18 years or older; 

• An interest in education and English language teaching;

• Currently resident in the UK; has asylum-seeker or refugee status 

• * Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.  

• Able to attend volunteer induction training (online) prior to start of role 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed); 

• To be non-judgemental and able to engage with young people from diverse backgrounds; 

• To be reliable and punctual; 

• Good communication skills, especially with people who are new to English; 

• An interest in books and stories, writing and poetry 

• The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months; 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish; 

• Experience of reading with young people or learners of English, or teaching ESOL or phonics. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.