Policy volunteer roles

Volunteer Placement Counsellor 

Location: Remote - online & telephone

Hours: 3 x clients per week - Mondays, Tuesdays or Thursdays

Supervision provided:3.30pm Tuesdays, fortnightly

Wimbledon Guild are recruiting up to three Volunteer Placement Counsellors to help deliver our online and telephone counselling service.  

We offer up to 16 sessions of individual online or telephone counselling to people who might find it hard to leave their homes, or their carers.

You will be on or have completed a Level 4 or above counselling course and have completed 50 hours of clinical experience or the equivalent.

You will be available to attend online supervision at 3.30pm Tuesday afternoons.  You will see a caseload of up to 3 clients online or over the telephone on either Mondays, Tuesdays or Thursdays. As this position is for online / telephone counselling, you will need access to a private and confidential working space, Wi-Fi, a private laptop and telephone. 

Wimbledon Guild Talking Therapies is accredited with BACP.

In return for your volunteering, you will receive free, online supervision, a full induction, and experience in a well-established counselling department in a London-based charity.

If you are interested, please read the Job Description/Person Specification attached.

To Apply:  Please complete the Application Form, addressing the specific criteria in the Person Specification in your Supporting Statement and return the form to us.

Closing Date:  There is currently no closing date, although we reserve the right to close applications when placements are full. Applications will be reviewed upon receipt and applicants notified if they are invited to interview.

This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.

This role exists to:

• Plan, launch, and manage online fundraising campaigns across multiple digital platforms
• Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
• Analyse campaign performance, adjusting strategies in real time for maximum engagement
• Support the Fundraising Director with digital strategy, reporting, and optimisation
• Ensure campaigns comply with safeguarding, ethical, and CIC standards
• Develop creative fundraising initiatives that engage online communities
• Track donor journeys from awareness to contribution, improving retention and growth

You are the digital architect of campaigns that mobilise supporters and funds.

Why This Role Matters

Online fundraising is critical for the CIC’s sustainability:

• It generates immediate and scalable revenue for programmes
• It grows awareness and community support beyond geographic boundaries
• It empowers supporters to engage meaningfully with the CIC’s mission

Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
• Experience in digital campaign planning, execution, and optimisation
• Strong understanding of social media marketing, including platform-specific strategies and analytics
• Experience with email marketing tools and CRM systems for supporter engagement and fundraising
• Ability to monitor, analyse, and interpret performance data to inform decisions
• Experience producing clear reports and insights for non-technical audiences and leadership
• Strong written communication skills, with an ability to craft compelling calls to action
• Creative mindset with the ability to generate and test innovative campaign ideas
• Good organisational skills and ability to manage multiple campaigns and deadlines
• Understanding of ethical fundraising, safeguarding, and data protection principles
• Ability to collaborate effectively with internal teams and volunteers
• Confidence working independently in a volunteer role, with proactive problem-solving skills
• Commitment to the organisation’s mission, values, and respectful supporter engagement

Desirable / Can Be Developed

• Basic knowledge of digital design or content tools

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
• Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
• Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
• Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
• Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
• Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
• Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
• Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
• Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity. 

Who This Role Is For

This role is suited to someone who:

• Understands online fundraising and digital campaign strategy
• Can plan, execute, and monitor campaigns independently and collaboratively
• Is creative, data-driven, and solution-oriented
• Can translate social media trends into actionable fundraising opportunities
• Values transparency, ethics, and mission-aligned digital engagement

You are a strategic digital leader and campaign innovator.

What You Gain

• Founding-level experience in online fundraising strategy and execution
• Strategic insight into digital engagement and campaign optimisation
• Leadership exposure in managing multi-channel campaigns
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC sustainability

This role builds digital strategy, fundraising, and online community leadership skills.

What This Role Is Not For

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid digital tools, analytics, or campaign strategy
• Are seeking immediate paid employment
• Are uncomfortable managing ethical online engagement and fundraising

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for digital campaign success and donor engagement
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about campaign strategy, performance, and collaboration

If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.

A Final Word

Fundraising is about people, not just donations.

If you know that:

• Trust is built through transparency, consistency, and care
• Privacy and safeguarding are essential to ethical digital engagement
• Respectful communication strengthens supporter relationships and loyalty

 …then you already understand the heart of effective online fundraising and campaign management.

Equal Aqua is seeking a Trustee with significant fundraising expertise to provide strategic leadership and hands-on support to drive substantial income growth as the organisation scales towards a seven-figure annual income. The role involves actively leveraging networks to open doors to major donors, corporate partners and grant-makers, initiating high-value funding conversations and developing new income streams. The Trustee will help shape and oversee the organisation’s long-term fundraising strategy, support the cultivation and conversion of major funding opportunities, mentor the fundraising team and strengthen proposals and donor engagement. Acting as an ambassador for the organisation, they will also help raise Equal Aqua’s profile within influential networks while ensuring strong governance, accountability and performance through the Board and Fundraising Committee. The ideal candidate will bring senior-level fundraising experience, strong sector knowledge in areas such as WASH, climate or international development, and a network capable of unlocking significant new funding opportunities.

Equal Aqua is a registered Charitable Incorporated Organisation (CIO) in the UK; Equal Aqua Uganda is a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both). Both operate equally and in unison. The purpose of EAU is to enable communities in Uganda to have access to safe and sustainable water, sanitation and hygiene (WASH) facilities. EAU supports schools and communities facing the greatest WASH inequalities by providing water tanks and filters, running classes and workshops, and empowering young people to be WASH change makers in their community. The current Board of Trustees, consisting of 5 members based in UK and Uganda, provides guidance to the volunteer EAU management team as well as supporting the implementing volunteers based in UK, Uganda and other countries.

The objectives of EAU are, in Uganda, to:

1. To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda

2. To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples

3. To take action to protect the natural environment, reduce pollution and tackle climate change

The role of trustees is:

1. Sculpt and maintain EAU’s vision, mission, objectives and values.

2. Act as ‘critical friends’ in the development of EAU’s policy, programming and planning.

3. Actively champion EAU externally, opening doors to people and organisations that can support our cause, fostering awareness and engagement in the UK, Uganda and internationally.

4. Support in particular with income generation activities, advising and supporting delivery of major campaigns and helping to build EAU’s donor and partner base.

5. Establish and maintain systems for reporting and monitoring.

6. Ensure that the financial affairs of the organisation are conducted properly and are accurately reported.

7. Manage risk and ensure compliance and accountability with the governing document (EAU Constitution), external regulators and the law (UK and Uganda).

8. Safeguard EAU’s assets – both physical assets, including property, and intangible ones, such as its reputation.

Ensure EAU has the appropriate structure and resources to deliver the above.

Trustee Responsibilities:

1. To attend and contribute to EAU Board of Trustee meetings, held at least on a quarterly basis. To work with EAU management to set an agenda in advance of this meeting.

2. Currently, Trustees will hold the position for a maximum of 3 years. This length of trusteeship will be reviewed with the aim of staggering Trustee terms to ensure a smooth transition between board members.

3. To support the recruitment of additional trustees, from diverse backgrounds and providing a range of expertise.

4. To offer personal expertise and skills in select areas for the benefit of EAU. This may include legal, management, practical, fundraising, marketing or other relevant areas.

5. To offer advice and feedback on EAU’s main fundraising programmes, e.g. events and grant applications.

Additional Responsibilities of Trustee with fundraising expertise

To provide strategic leadership and hands-on support to drive significant and sustainable income growth for Equal Aqua, with the ambition of building towards a seven-figure annual income.

Key Responsibilities

1. Strategic Fundraising Leadership
   Provide Board-level oversight and strategic direction for the development and execution of an ambitious, multi-year fundraising strategy aligned with EAU’s growth plans, ensuring clear pathways to seven-figure annual income.
2. Active Income Generation & Network Mobilisation
   Proactively generate income by leveraging personal and professional networks to:
   • Open doors to high-value donors, grant-makers, corporates and philanthropic partners
   • Introduce EAU to influential individuals and decision-makers
   • Initiate and nurture strategic funding conversations
   • Identify and pursue new income streams and partnership opportunities

This role requires active relationship-building and direct contribution to income growth, not solely advisory input.

1. Pipeline Development & High-Value Fundraising
   Support the identification, cultivation and conversion of major funding opportunities, including trusts and foundations, corporate partnerships and major donors. Where appropriate, personally lead or co-lead high-value approaches.
2. Committee Leadership & Support
   Provide experienced guidance to the Fundraising Committee and fundraising volunteers, strengthening capability, confidence and performance across the team.
3. Hands-On Mentorship & Quality Assurance
   Offer practical, hands-on support to fundraising volunteers, including:
   • Reviewing and strengthening proposals and pitch materials
   • Advising on donor strategy and positioning
   • Supporting preparation for high-stakes meetings and presentations
4. Visibility & Advocacy
   Act as an ambassador for EAU, raising the organisation’s profile in relevant networks, events and forums, and positioning EAU as a credible, high-impact partner.
5. Governance & Accountability
   Attend quarterly Fundraising Committee meetings (one of EAU’s management committees) and relevant Board meetings, ensuring clear income targets, performance monitoring and accountability for results.

Desired Background and expertise of Trustee with Fundraising expertise.

 Senior Fundraising Experience

• A substantial track record (ideally 5+ years) in charity fundraising, with experience operating at a strategic level. This should include demonstrable success in securing significant income from one or more of the following: trusts and foundations, major donors, corporate partnerships, institutional funders or high-net-worth individuals. Experience supporting organisations through periods of income growth or scale-up is highly desirable. International development experience is strongly preferred.

• Sector-Relevant Knowledge
  Strong understanding of fundraising dynamics and donor priorities within one or more of Equal Aqua’s core thematic areas, including:
  • WASH (Water, Sanitation & Hygiene)
  • Climate and environmental sustainability
  • Menstrual health and gender equality
  • Rural enterprise and livelihoods
  • International development

Familiarity with the funding landscape in these sectors – including trends, key funders and partnership models – would be a significant advantage.

• Network & Influence
  An established professional network that can be activated in support of Equal Aqua’s growth ambitions, with the credibility and confidence to engage senior decision-makers and prospective funders.

• Strategic & Commercial Acumen
  The ability to think entrepreneurially about income generation, identify new revenue opportunities, and contribute to building a diversified and resilient funding portfolio.

This Role Transforms Words Into Funding for Change. At Tell My Truth and Shame the Devil C.I.C., compelling storytelling and clear proposals unlock the resources we need to grow and sustain our mission.
The Grants and Proposal Writer ensures that the CIC secures funding from trusts, foundations, and grant-making bodies. You will research opportunities, craft persuasive applications, and maintain documentation for reporting and compliance. Your work directly supports programmes, events, and initiatives that impact vulnerable communities.
This is not a generic writing role—it is strategic, high-impact, and central to CIC sustainability.

This role exists to:

• Research and identify grant and funding opportunities aligned with the CIC’s mission
• Develop high-quality proposals, applications, and supporting materials
• Coordinate with the Fundraising Director and other team members to ensure accurate and compelling submissions
• Maintain records of applications, deadlines, and reporting requirements
• Track outcomes, feedback, and lessons learned to improve future proposals
• Ensure compliance with grant conditions, CIC policies, and ethical fundraising standards

You are the storyteller who converts opportunity into actionable support.

Why This Role Matters

Grants and proposals are a critical revenue stream:

• They provide predictable and scalable funding
• They allow the CIC to expand programmes and reach more communities
• They strengthen credibility with partners, donors, and funders

Without this role, potential funding opportunities may be missed or poorly executed. With it, the CIC can secure long-term resources and scale impact ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in grant writing or proposal development, producing clear, persuasive, and well-evidenced applications
• Ability to research funding opportunities, assess eligibility, and interpret complex funder guidelines
• Strong written communication and storytelling skills, particularly for social change, community impact, and beneficiary-centred narratives
• Ability to translate programme data and outcomes into measurable impact statements
• Experience preparing or contributing to reports and documentation for funders, including outcomes and financial narratives
• Understanding of, or experience within, non-profit, CIC, charity, or social impact sectors
• High attention to detail with strong organisation and deadline-management skills
• Confidence collaborating with diverse internal stakeholders to gather accurate information
• Ability to work independently, manage multiple applications, and prioritise effectively in a volunteer capacity
• Commitment to the organisation’s mission, values, and principles of equity, inclusion, and integrity

Desirable / Can Be Developed

• Awareness of ethical, legal, and compliance considerations, including CIC requirements and data protection
• Proficiency with basic digital tools (e.g. Word, Google Docs, spreadsheets, shared tracking systems)

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Identify funding opportunities: Proactively source and monitor relevant grant-making organisations, charitable trusts, foundations, statutory bodies, and corporate funders aligned with the organisation’s mission, values, and programmes. Maintain awareness of emerging funding trends and opportunities within the non-profit and social impact landscape.
• Research eligibility and priorities: Analyse funder guidelines, eligibility criteria, strategic priorities, funding cycles, and assessment processes to determine suitability. Provide clear recommendations on which opportunities to pursue and advise on positioning applications for best alignment.
• Write high-quality grant proposals: Develop clear, persuasive, and well-structured grant applications, expressions of interest, and supporting documents. Translate complex programmes and outcomes into compelling narratives supported by evidence, budgets, and measurable impact.
• Collaborate with internal teams: Work closely with programme leads, finance, monitoring and evaluation, and leadership teams to gather accurate data, budgets, case studies, outcomes, and delivery plans. Ensure proposals reflect current activities and realistic capacity.
• Application and deadline management: Maintain an organised and transparent system to track funding opportunities, application stages, deadlines, submission requirements, and reporting obligations. Ensure timely preparation and submission of all materials.
• Compliance and quality assurance: Ensure all grant submissions meet ethical standards, legal requirements, and Community Interest Company (CIC) regulations. Review applications for accuracy, consistency, safeguarding considerations, and data protection compliance before submission.
• Funding tracking and reporting support: Record funding awarded, declined, or pending. Assist with donor acknowledgement, progress updates, and end-of-grant reports by collating outcomes, financial information, and impact evidence in line with funder requirements.
• Continuous improvement: Reflect on feedback from funders, analyse success rates, and contribute to improving grant-writing processes, templates, and organisational funding strategy over time.

Who This Role Is For

This role is suited to someone who:

• Can write persuasively and strategically
• Understands grant-making processes or is willing to learn
• Is organised, deadline-driven, and detail-oriented
• Can translate programme impact into compelling narratives
• Values ethics, transparency, and trauma-informed storytelling

You are a strategic writer and funding advocate

What You Gain

• Founding-level experience in grant writing and fundraising strategy
• Strategic insight into funding cycles, donor expectations, and impact storytelling
• Leadership exposure in shaping sustainable funding models
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC growth

This role builds strategic writing, research, and funding acquisition skills.

What This Role Is Not For

This role is not suitable if you:

• Avoid strategic or detailed writing tasks
• Prefer low-responsibility volunteer work
• Are seeking immediate paid employment
• Are uncomfortable representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for securing ethical funding
•  Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about grant writing, deadlines, and proposal strategy

If you believe that well-crafted proposals can fuel meaningful change, and that writing can create impact beyond words, this role is for you.

A Final Word

Grants are about people, not just funding.
If you know that:

• Trust is built through honesty, clarity, and accuracy
• Ethical compliance and data protection safeguard both funders and communities
• Respectful storytelling strengthens long-term partnerships and impact

…then you already understand the heart of effective grants and proposal writing.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives. 

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework. 

About the CARAS Adult Team: 

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.

The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows: 

• Tuesday evenings 4pm to 6pm 

Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate. 

The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to: 

• Using computers, tablets, or smartphones confidently 

• Keyboard and navigation skills 

• Using email and online communication tools 

• Accessing learning platforms and online resources 

• Online safety and digital wellbeing 

• Using digital tools to support English learning, homework and study skills 

The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher. 

The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways. 

Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels. 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing one-to-one or small group support during Digital Skills sessions 

• Supporting young people to use digital devices and software confidently 

• Helping to set up the classroom and digital equipment 

• Attending and contributing to volunteer debriefs after each session 

• Sharing observations on learners’ progress, challenges, and successes 

• Making use of any community languages if any, to support learners’ understanding 

• Working collaboratively as part of a team and helping to shape the project 

• Supporting young people to recognise and celebrate their achievements 

• Showing flexibility to a wide range of ability levels and confidence with technology 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies 

Requirements: 

Essential: 

• Aged 18 years or older 

• An interest in education, digital inclusion, and supporting young people 

• Confident using computers, smartphones, or tablets 

• Currently resident in the UK or has asylum-seeker or refugee status 

• Able to provide five years’ worth of addresses and willing to undergo a DBS check 

• DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK 

• Able to attend volunteer induction training (online) prior to starting 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed) 

• Non-judgemental and able to engage with young people from diverse backgrounds 

• Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months 

• Good communication skills, especially with people who are new to English 

• Willingness to explain digital concepts patiently and clearly 

• Ability to volunteer during Wandsworth term time 

Desirable 

• Experience supporting young people with digital skills or IT (formal or informal) 

• Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish 

• Experience working with young people, refugees, or learners of English in a work or volunteer capacity 

• Interest in using digital tools to support language learning 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

To Apply: 

Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!

Make a difference where it matters most. Help save young women’s lives.

Georgia’s Voice is a suicide prevention charity providing vital mental health support to young women aged 18–25 across Cornwall. Founded in 2020 following the tragic death of 19-year-old Georgia, the charity exists to ensure that no young woman feels unheard, unsupported or alone at her most vulnerable moment.

Georgia’s Voice offers safe, compassionate and non-judgemental support through weekly groups, a welcoming drop-in hub, counselling, workshops and community-based activity. Our work is grounded in lived experience, empathy and trust, and for many young women our services are a lifeline

As the charity enters an exciting new phase, with an ambitious five-year strategy focused on strengthening impact, sustainability and reach, we are seeking to appoint a new Chair and several Trustees to help shape our future and strengthen our governance at this critical time

The Opportunity

This is a powerful opportunity to join a values-led organisation making a real and measurable difference to young women’s lives in Cornwall. We are refreshing and growing our Board to ensure it has the breadth of skills, experience and perspective needed to support the charity’s next stage of development.

We are particularly keen to hear from candidates who share our commitment to equality, safeguarding and lived-experience-informed practice, and who are motivated by the opportunity to contribute their skills to a cause that truly saves lives.

Chair of Trustees

Purpose of the role
The Chair will provide leadership to the Board, ensuring effective governance, strong decision-making and a constructive, supportive relationship with the Founder and senior team.

We are seeking someone who brings:

• Board-level experience, ideally within a charity or purpose-driven organisation
• Strong leadership, facilitation and interpersonal skills
• Confidence handling risk, complexity and sensitive issues
• A values-driven approach aligned with Georgia’s Voice’s mission

The Chair role is suited to someone able to take an active, hands-on governance role.

Trustees

We are particularly interested in Trustees with experience in one or more of the following areas:

• Finance or accounting
• Fundraising and income generation
• Marketing, communications or PR
• Legal, regulatory or government
• Digital and technology

We also warmly welcome applicants with lived experience relevant to our work, who can help ensure the voices of young women remain central to our governance.

Commitment and Practicalities

• Trustees are appointed for a three-year term, renewable up to three terms
• Time commitment is approximately one day per month (Chair slightly more)
• The Board meets four times per year, in person or online
• An annual in-person Strategy Day is also held
• Reasonable expenses are reimbursed

We are a local charity rooted since 2007 in the Hackney community, helping and supporting migrants with their immigration status and access to services. Our long-standing and committed local volunteers work together with a small number of paid staff to deliver our work. We are looking for a Chair to come and help us to help others. We have a new Vice-Chair, an experienced Treasurer and a CEO in post for 18 months so you'll be joining a strong leadership team. We are particularly interested in applicants with lived or learned experience of migration to the UK; and/or previous experience chairing a board of trustees; and/or senior management experience. 

We are looking for 3 trustees.  One from the global majority, one with an interest in the management of risk and one with skills in marketing, communications or PR.     

Background to Mosaic LGBT+ Young Persons’ Trust

Mosaic’s vision is to build a proud, strong and cohesive LGBT+ community that is safe from abuse, free from prejudice, healthy and making a positive contribution to society. Over more than 25 years, we have supported, educated and inspired thousands of young persons.

We have two distinct services: for 12 – 18 year olds and for 18 – 25 year olds.

Services for 12 – 18 year olds

- weekly youth group (Wednesday evening or Sunday night but you come to only one):  20 -25 young people, in our dedicated facility in Camden.  Adult mentors available to discuss issues, lots of games and chat and music and then settle down to that week's workshop. Coined by our members as ‘Mosaic’, the Youth Club has been regularly referred to as being ‘home’ or ‘like family.’ We are supported by a dedicated team of LGBT+ volunteer staff role models who run workshops and forums on a range of matters from sexual health to Queer literature.

- schools mentoring: for anyone in London, usually arranged via school, our mentor goes into school. Aimed at those who cannot make youth group

- culture club: around 6 times every month there is something we are doing cultural, be it going to a show, or a gallery or a museum.  We raise the funds so these trips are free and often there is a meal before or after

- book club, film club, homework club, yoga club:  regular sessions where the name is self explanatory

- drama therapy: team from RADA running a series of sessions a few times a year 

- counselling: we have a group of fully qualified psychotherapists offering one on one, group and family therapy

- big events:Homoween, Garden Party, Pride Prom, Clothes swap - big events which we advertise widely and attract up to 100 people to

- summer camp and winter retreat: residentials, the first focused on outdoor activity and the second focused on calmer activities

- Discord group: around 200 members in our moderated Discord space 

Services for 18 – 25 year olds

- month young adults group: similar format to youth group but less often so that they organise their own activities too

- Mosaic Works: CV, and interview advice, mentored paid work experience.  This is a huge focus for this group 

- outdoor group: meet every few weeks to go kayaking, hiking, cycling etc

- counselling: same as for youth group

- culture club: a monthly trip out, usually to theatre

- summer residential: usually at Pride Youth Games

What we are looking for

● A trustee from the Global Majority

● A trustee with an interest in the management of risk

● A Trustee with skills in marketing, communications or PR

We have spent several years developing a firm foundation, with strong finances and clear policies. We now want to grow our services and programmes even more.

We are a small charity. We employ full time our Executive Director, Services Manager and Business Development Manager.  We have a part time Marketing Officer. We also have a great group of volunteers who dedicate time to the Youth Clubs and the other activities. Our Trustees should be very keen to be involved. We want you to be passionate about improving the lives of LGBT+ young persons. We also want you to be able to commit time to getting involved in our Trustee Board, picking up some of the tasks from there and working on them between meetings. We would also expect you to want to attend the Youth Club or some of the special events we run at least a few times a year.

How to apply

You will find the job descriptions and person specifications for each role below. To apply please send a CV along with a short email on why you wish to be a Trustee at Mosaic.  Please explain why you think you are a good fit if your CV doesn’t make it clear.  If you would like an informal chat before deciding whether to apply please drop Ken a note and he will be happy to set this up.

The deadline for applications is Sunday 19th April however we will process applications as they arrive so please send us your application as soon as you are ready.

All of our roles have an initial common job description

As a member of Mosaic LGBT+ Young Persons’ Trust board (the “Board”) you help provide overall direction and leadership for the organisation’s strategy, with accountability for the organisation: sound management; financial health and quality of programme delivery.

General responsibilities (common to all Trustees)

In carrying out the collective responsibilities of the Board, individual Trustees should:

●Be an active participant, making relevant skills, experience and knowledge available to the organisation. This includes sitting on the Board and one of the Board subcommittees, occasionally attending events we are holding, and using personal networks to develop connections for the organisation

●Regularly attend Board meetings and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise.  Board meetings are held 5 times a year.

●Regularly attend the meetings of the subcommittee of which you are a member and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise. Committee meetings are held 5 times a year.

●Have prior knowledge of, or take time to familiarise themselves with, best practices of Charity governance and operations including financial management. (We will provide guidance and training on this)

●Develop and maintain a sound and up-to-date knowledge of the organisation’s activities and any wider issues that affect its work

●Actively contribute towards the effectiveness of the Trustee Board, engaging in discussion, debate and voting in a considered and constructive way, participating in induction and training as required, and sharing ideas for how the Board can be improved

●Act in the best interests of Mosaic, including contributing to fundraising efforts, e.g. through personal contributions, introductions to potential supports and attending fundraising events

●Undertake an annual performance self-assessment, which will be reviewed in discussion with the Chair and Vice Chair.

●Act as brand ambassador when talking to other professionals raising profile and need for LGBT+ young persons’ services and placing Mosaic as a key provider of such services.

Specific to these jobs: 

A trustee from the global majority

We need a Trustee from the global majority who will be able to provide us with insight and perspectives that are not fully represented at our Board meetings.  We do have a diverse Board, but we are conscious that our membership, particularly in the young adults group, draws heavily from the global majority.  We think we would benefit from another Trustee from this background.  We are passionate about having diverse voices in our leadership because it helps us make better decisions. We also think we need to be sure we are hearing from people who have similar experiences to those we work with.

This Trustee position is open to those with a range of skills or specialisms, including but not limited to the provision of frontline services (for example safeguarding, working with young people, working with or knowledge of the challenges faced by LGBT+ refugees), marketing and fundraising (for example working in PR, having a knowledge of fundraising or events management) or charity management (for example financial skills - maybe gained outside the charity sector, governance or risk management).

We don’t need you to have been a Trustee before – we are committed to providing the training and support for anyone where this is their first Trustee role. Many of our current Trustees took this on as their first role and would now be regarded as experienced Trustees with a good knowledge of what is required to make the role a success..

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Lived experience of being from the global majority

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Experience managing a team

A Trustee with an interest in management of risk

We need a Trustee with an interest in the management of risk. For us that means keeping the risk register (we already have one, and its up to date and in good shape), and working with the chairs of the committees to ensure that their committee reviews the risks that they own (our experience is that they need a bit of a push to do it, but when they do it, it is done well).  It also means saying “have we considered the risks here” when we discuss things at Board and making sure we keep that as a focus.

You don’t actually need to have done this before because it is relatively easy to understand and the role is keeping the organisation focused on risk rather than actually doing the risk management yourself.

We have a robust risk register and in the last 12 months we have spent half a day thinking specifically about our risk posture. We are losing the trustee who led this area and we need to replace them. If you have experience in governance of risk that would be great, but if you are simply interested in working with us and happy to pick up this area that is fine too.  You don’t have to have been a trustee before, but if you have been that would be good.

Responsibilities specific to this role

● To work with the members of the Finance, Risk and Governance committee to maintain a register of the critical risks that the Charity faces.

● To work with the chairs of the Board Committees to ensure that the committees are regularly assessing their risks, and regularly taking action to mitigate those risks

● To be responsible for the keeping the risk register up to date

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Knowledge of risk, or willingness to learn, in relation to a charity for young persons and vulnerable adults.

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Have managed a team of people

● Have an interest in corporate governance

A Trustee with skills in marketing, communications or PR

We need a Trustee with experience in marketing to join our Board and also our Marketing and Fundraising committee.  We have a part time staff member who creates our material and posts it.  We need ideas on how we might do better, reaching out to those who would benefit from what we do. You may have ideas about how we can improve our messaging, or where we could start to advertise and talk about what we do. We don’t need specific marketing skills but rather someone who is familiar with the way marketing works, who understands messaging and who has ideas on what we could do better.  If you are familiar with new trends and technologies we could be making better use of that would be great.

Responsibilities specific to this role

● To work with the members of the Marketing and Fundraising committee to improve awareness of what Mosaic does among our target audiences.

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● At least 2 years in a marketing role

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Our Second Home (OSH) is the UK’s youth movement of people with refugee backgrounds. We have welcomed over 600 young people from 50 countries to our activities in London, Essex and Bristol.

Mission

For young people with refugee experience to build community, become leaders and flourish into adulthood in the place they call home. Through transformative activities, our members take control of their lives and create meaningful change for themselves and their wider community.

About This Role

OSH is at a pivotal point in its development.

Over the past few years, OSH has grown from a small, founder-led organisation into a national movement with increasing reach, complexity, and ambition. Our income has risen from £250,000 to £500,000, our staff and volunteer base is expanding, and our programmes are reaching more young people than ever before.

OSH now needs confident, experienced, and future-focused governance that can support scaling while protecting the culture, values, and relational way of working that make the organisation distinctive.

Your role will involve 4 main areas:

1. Board Leadership and Governance
2. Strategy and Organisational Leadership
3. CEO Support, Appraisal, and Accountability
4. External Representation and Engagement

More information is in the recruitment pack attached.

About You

Essential

• Significant experience in organisational and strategic leadership, ideally including guiding a charity or mission-driven organisation from small to medium scale
• A proactive and forward-thinking mindset, demonstrating the ability to anticipate potential issues and risks while identifying opportunities.
• Strong understanding of good governance, with the confidence to lead a board and hold senior executives to account
• Experience of or exposure to fundraising, financial sustainability, and organisational development
• The ability to balance support and challenge, particularly in a Chair - CEO relationship
• Commitment to OSH’s mission and values, including a genuine willingness to engage with and be guided by those with lived experience of the asylum system
• Highly organised and dynamic, with the ability to prioritise the effective use of Board time, facilitate the timely and focused distribution of information, and ensure appropriate follow-up to Board decisions.
• Excellent interpersonal skills, with the emotional intelligence to lead inclusively, collaboratively, and sensitively

Desirable

• Lived experience of asylum or forced migration
• Previous experience as a Chair or Vice-Chair of a charity or similar organisation
• Experience working with youth-led or lived-experience-led organisations
• Familiarity with safeguarding in youth or community settings