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Communications Officer (Volunteer)

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.

We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.

*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.*

Role Profile

Join us as part of our Communications team to help deliver powerful content for our internal & external communications strategy. You will be working alongside the Communications Manager & Communications Officer to develop our digital content & increase our presence on social media platforms. Provide creative support for enhancing donor prospects, generating demand & increasing engagement through compelling narratives to support EAU projects & fundraising initiatives.

ROLE & RESPONSBILITIES

• Write engaging, accessible copy for social media posts, blogs, and newsletter updates.
• Develop storytelling materials, such as case studies and fundraising spotlights, aligned with EAU’s brand voice.
• Ensure alignment with the EA communications calendar and major WASH/sector events.
• Work within established brand and content guidelines to ensure consistency.
• Work to project briefs and meet agreed timelines; maintain clear communication with other volunteers.
• Understand how data and analytics informs content performance

KEY REQUIREMENTS

ESSENTIAL:

Experience:

• Proven ability in creation of high-quality social media content
• Strong copywriting, research and storytelling skills (long-from and short-form).
• General understanding of social media best practices.
• An eye for visual consistency and experience working with brand guidelines/briefs.
• A proactive, collaborative, flexible, and self-directed approach to volunteering

Skills:

• Familiarity with tools such as Monday, Google Analytics, Notion, or Mailchimp.
• Knowledge of tools like Monday/Buffer to track tasks and maintain project visibility.

DESIRABLE:

• Skilled at photo & video editing, & graphic design
• Willingness to work flexible hours, including evenings and weekends, and to travel as needed.
• Previous experience within the voluntary or charity sector is advantageous.
• Experience working with virtual teams.

BACKGROUND

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions

Objectives:

· To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda

· To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples

· To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

· 32,866 people with improved access to safe water

· 11,044 people with improved sanitation

· 11,755 people with improved WASH knowledge and skills

· 3,877 people with improved menstrual hygiene knowledge

· British High Commission award winner

VALUES:

At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

Why volunteer for EAU?

By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world. If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.

Interviews will take place via MS Teams where you will meet an informal panel of volunteers.

Data Protection and Privacy:

As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.

You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.

DEI statement:

EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.

We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.

‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).