Relationship manager volunteer roles

Volunteer Charities & Crowdfunder Support Manager (Remote UK) Organisation:

Influential Stars Location: Remote (UK based). London or Herts preferred (not essential)

Commitment: Flexible hours depending on organisational needs

Contract Type: Volunteer About Us Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations.

We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes.

The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

⭑ Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

⭑ Guide partners through the onboarding process from first contact to launch

⭑ Build and maintain strong, trusting relationships with both organisations and individuals

⭑ Act as a key point of contact for enquiries, support, and reassurance

⭑ Maintain regular communication to sustain engagement and rapport

⭑ Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism ⭑ Coordinate with internal team members to ensure partners receive timely assistance

⭑ Provide clear information about how the platform works and what to expect

⭑ Maintain accurate records of communications and partnership activity using our CRM management system

⭑ Ensure all interactions reflect empathy, professionalism, and respect Skills and Experience Required Essential:

⭑ Strong relationship management or engagement experience

⭑ Excellent customer service skills

⭑ Outstanding written and verbal communication skills

⭑ Confidence communicating by phone, email, and online platforms

⭑ High level of empathy and emotional intelligence

⭑ Ability to communicate sensitively with people experiencing challenging circumstances

⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

⭑ Experience using a CRM or similar database system

⭑ Highly organised with strong attention to detail

⭑ Ability to work independently and manage multiple relationships

⭑ Professional, reliable, and approachable manner Desirable:

⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

⭑ Experience working with charities, community groups, or support services

⭑ Experience in partnerships, outreach, or fundraising roles

⭑ Experience working remotely within a team

⭑ Based in London or Hertfordshire for occasional in person meetings (not essential) Working Arrangement

⭑ Fully remote position

⭑ Flexible working hours depending on organisational needs

⭑ Occasional support calls or meetings with partners

⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

⭑ Occasional (optional) in person team meetings Why Volunteer With Us

⭑ Play a vital role in supporting charities, families, and individuals during significant moments in their lives

⭑ Help build partnerships that enable meaningful fundraising and impact

⭑ Gain valuable experience in relationship management and community engagement

⭑ Join a mission driven organisation at an exciting stage of growth

⭑ Flexible volunteering that can fit around other commitments

⭑ Opportunity to build meaningful professional relationships across the charity and community sectors Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage. 

MHFA England are seeking a Non-Executive Director with expertise in digital transformation, AI and emerging tech to assist in agreeing and supporting MHFA England’s strategy, ensuring the delivery of our overall purpose and mission as a social enterprise.

The Non-Executive Director will ensure the human and financial resources are available to achieve MHFA England’s objectives by providing expertise and guidance.

Reasonable travel expenses are covered.

Principal duties

1. Overseeing the delivery of MHFA England’s strategy and performance
2. Protecting the long-term sustainability of MHFA England
3. Safeguarding the reputation of MHFA England
4. Representing MHFA England at collaboration and network events, and contributing to the development of organisational relationships

Person specification

• Board-level experience in one or more of the following:
  • Leading organisations through digital transformation and organisational change.
  • Understanding how artificial intelligence and emerging technologies are reshaping learning, training, skills development and customer expectations.
  • Providing strategic challenge on the effective use of data, CRM, digital platforms and customer insight to improve engagement, retention and organisational performance.
  • Experience overseeing the implementation and optimisation of digital platforms, including websites, CRM systems and learning technologies.
• An awareness of economic and political changes that may impact MHFA England
• Sound judgement around corporate governance, financial strategy risk, and opportunity
• A commitment to social enterprise and MHFA England’s values and culture
• Highly developed communication, interpersonal, and teamworking skills
• Collaborative, solutions-focused and able to provide healthy and supportive challenge
• Curious and embraces innovation
• A strong personal commitment to workplace equity

Application details

Please submit

• A comprehensive CV including details of your achievements in each role
• A supporting statement. This should clearly set out how you meet each of the criteria set out in the person specification. You should provide evidence in your statement; and not simply a broad claim to have done it - give us examples and dimensions; tell us what this achieved and how it helped meet your organisations' goals
• Please ensure that you indicate in your application any dates when you will not be available, or where we might have difficulty in contacting you
• Please let us know of any accessibility accommodations you may require.

WIILMA exists to reduce loneliness and isolation and increase community cohesion, through community education projects centred around world music, arts, history, heritage and culture.

We are offering an exciting opportunity for an experienced, reliable Volunteer Executive Assistant PA who can develop a CEO's office function that can support the important work of WIILMA. Providing admin, CRM support and high-level support to its Founder/CEO and working across different teams and senior members of the organisation.

This crucial role focuses on setting up, maintaining, and shaping up the role and function, organising essential organisational records and systems, ensuring the long-term sustainability of WIILMA’s mission.

You will have the opportunity to bring your own ideas to a creative community environment.

Key Requirements

• Experience: Candidates should have a background in executive support, senior administration, or project management, a bonus if you have some experience within the not-for-profit sector or public sector.

• Professionalism: High standards of integrity, reliability, and openness are required.

• Communication: Exceptional written and verbal skills are essential for representing a high-profile community organization.

• Passion: Candidates must be mission-driven, with a strong interest in the arts, diversity, and social cohesion.

• Capacity: Volunteers must have the time availability and capacity to actively contribute. 

This is an opportunity to directly support the leadership of a mission-driven organization, during a very exciting time as we grow our presence and reach, helping to build the organizational infrastructure needed for long-term success.

Key Responsibilities:

Executive Support: Manage the CEO’s  schedule and mailbox, ensuring communications are handled with total confidentiality and professional flair.

Stakeholder Liaison: Act as a primary point of contact for external partners, including local councils, cultural institutions, grant makers, and businesses, directly working with CRM/Community engagement colleagues to keep track of our relationships.

Strategic Documentation: Represent WIILMA at high-level meetings, documenting minutes and tracking actionable outcomes to ensure organisational momentum.

Logistics & Events: Help coordinate volunteer and equipment logistics for our vibrant community events and workshops.

Leadership & Management: Based on your level of experience as an executive assistant, you may have the opportunity to help recruit, train, and mentor other executive assistants within the CEO’s office.

Operational Excellence

We are looking for passionate people to join our team! We are committed to building a diverse and inclusive environment and as an equal opportunity organisation strongly encourage people from all backgrounds, communities, identities, and experiences to apply.

Note: Because we are a 100% volunteer-run organization, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

WIILMA exists to reduce loneliness and isolation 

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

Help shape the future of ABCD Bethlehem as our Trustee (Fundraising Strategy Lead). Help us improve the lives of children with disabilities across Palestine.

As we approach our 40th year, we're developing an ambitious five-year strategy to strengthen our impact, grow our supporter base and build long-term financial sustainability. This new trustee will play an important role in helping us achieve those ambitions.

You don't need previous trustee experience—we welcome applications from first-time trustees as well as those with Board experience. What's most important is that you can bring strategic thinking, good judgement and a collaborative approach.

We're particularly interested in people with experience in one or more of the following:

• Developing or leading fundraising strategy
• Trusts and foundations fundraising
• Individual giving and donor development
• Legacy fundraising
• Corporate partnerships and sponsorship
• Major donor fundraising
• CRM systems, supporter insight or fundraising data
• Supporter engagement and stewardship
• Growing income within a charity or non-profit organisation

You'll also be someone who:

• Shares our commitment to improving the lives of children with disabilities across Palestine
• Can think strategically while offering practical advice and support where appropriate
• Is willing to provide constructive challenge and fresh ideas
• Enjoys working collaboratively as part of a small, committed Board
• Understands the opportunities and challenges facing small charities
• Is willing to champion ABCD Bethlehem within your networks where appropriate

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive Board. We particularly encourage applications from people whose experiences and perspectives are currently underrepresented in charity governance.

If you're excited by the opportunity to help shape the next chapter of ABCD Bethlehem and use your skills to create lasting impact, we'd love to hear from you.

The NIAS Creative Campus' Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.

The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.

This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.

The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.

Key Responsibilities (You will gain practical experience in two or more of the listed areas)

1. Venue Administration Support

Support the venue coordinator with the day-to-day administration of the Creative Campus venue.

Responsibilities include:

• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks

2. Event Operations Support

Assist in the preparation and delivery of events hosted at the venue.

• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff

3. Social Media & Digital Promotion

Support the promotion of Creative Campus activities across digital platforms.

• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates

4. Website & Digital Content Management

Assist in maintaining the Creative Campus online presence.

• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns

5. Community Engagement & Partnerships

Support outreach activities to increase venue use and community participation.

• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes

Learning Opportunities

Successful candidates will gain practical experience in:

• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production

Person Specification

The ideal candidate will demonstrate the following:

Essential

• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative

Desirable

• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects

Personal Qualities

The successful candidate will be:

• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments

Benefits

The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses

Time Commitment

• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home

Overview of the Role:

The Head of IT & Systems will lead the technological vision, strategy, and execution

for the organization. This role requires a strong focus on developing robust IT

systems, overseeing digital transformation, ensuring data security, and maintaining

operational efficiency to support the organization's objectives. Management and

people leadership are integral to this role, ensuring effective team collaboration and

development.

Key Responsibilities:

• Strategic Planning: Develop and implement the IT strategy in alignment with
• organizational goals.
• System Management: Oversee the design, deployment, and maintenance of
• IT systems, ensuring seamless operation and security.
• Digital Transformation: Lead initiatives to modernize technology
• infrastructure and integrate innovative solutions.
• Cybersecurity: Develop policies and practices to protect the organization
• against cybersecurity threats and ensure compliance with data protection
• regulations.
• Vendor Relations: Manage relationships with external IT service providers,
• ensuring value and quality.
• Team Leadership: Build and lead a high-performing IT team, fostering
• professional development and maintaining strong team dynamics.
• Budget Management: Plan and manage the IT budget effectively to
• maximize resources.
• Stakeholder Collaboration: Work closely with other departments to support
• organisational needs with technology solutions.

Qualifications and Skills:

• Proven experience in IT leadership roles.
• Strong understanding of IT systems, infrastructure, and security.
• Exceptional management, people leadership, and strategic thinking skills.
• Effective communication and stakeholder management abilities.

Commitment: This role requires a flexible commitment of approximately 5 to 10

hours per week, which can be adjusted to fit around other responsibilities

We are looking for exceptional people from a variety of backgrounds, to join AvMA’s Board of Trustees at an important point in our development, this being the midpoint of implementing our 5-year strategy.

AvMA is the UK charity for patient safety and justice. We provide free advice and support to thousands of people each year who have been affected by avoidable harm in healthcare, and we work to influence improvements in patient safety and to see people treated fairly when things go wrong. We also provide an accreditation scheme for lawyers specialising in clinical negligence work and a competence scheme for more junior lawyers, recognising that this is a highly complex area of law requiring strong specialist knowledge.

We are now seeking to appoint up to three new Trustees and/or Associate Trustees. Each appointment will strengthen the Board by bringing a particular area of specialist expertise alongside the wider skills, judgement and commitment expected of all Trustees.

About the roles:

AvMA is governed by a Board of Trustees who come from a range of backgrounds and bring different experiences. This recruitment is intended to strengthen the Board further by bringing in new specialist expertise alongside strong governance capability.

Important application instruction - Applicants must make clear in their covering letter which of the three specialist skill sets they are applying for and whether they are applying as a Trustee or as an Associate Trustee.

• Trustee: a full member of the Board, taking on the legal and governance responsibilities of trusteeship and contributing to collective decision-making.

• Associate Trustee: a supported development role for people with relevant expertise and potential who may have less prior Board or Trustee experience. Associate Trustees participate actively in Board life and will work towards a full Trustee role, subject to appraisal and mutual agreement.

The three specialist skill sets we are seeking:

1. Clinical negligence law

We are seeking someone with senior-level expertise in clinical negligence law, ideally with experience on the claimant side.

• Ideally claimant-side experience with clinical negligence accreditation.

• Understanding of access to justice issues affecting injured patients and families.

• Insight into Alternative Dispute Resolution practices including mediation.

• Ability to support strategic thinking about AvMA’s public-facing services, policy influence and accreditation work.

• Awareness of the importance of managing conflicts of interest carefully.

Applicants with this background may apply either as a Trustee or as an Associate Trustee.

2. Senior charity fundraising/income generation expertise

• We are seeking someone with senior-level charity fundraising or income generation expertise.

• Understanding of fundraising strategy and income diversification.

• Knowledge of individual giving, trusts and foundations, corporate partnerships, major donor fundraising, legacy fundraising or supporter engagement.

• Ability to advise strategically on fundraising opportunities and risks.

• Understanding of ethical fundraising and donor stewardship.

• Ability to support AvMA in widening its reach, profile and supporter base.

Applicants with this background may apply either as a Trustee or as an Associate Trustee.

3. IT/digital expertise for a growing charity

We are seeking someone with IT, digital, data or technology expertise relevant to a growing charity.

• Senior experience in IT, digital, data, systems or technology strategy.

• Understanding of digital transformation in small or medium-sized organisations.

• Ability to advise on systems, data quality, knowledge management, cyber security and digital risk.

• Appreciation of how technology can improve service delivery, governance and organisational effectiveness.

• Understanding of how AI can be exploited whilst maintaining safety, confidentiality and ethical principles.

Applicants with this background may apply either as a Trustee or as an Associate Trustee.

Generic Trustee skills and qualities we are seeking

In addition to one of the three specialist skill sets, all applicants should be able to demonstrate the core qualities and capabilities needed to contribute effectively to AvMA’s Board.

Essential for all applicants

• Commitment to AvMA’s mission, vision and values.

• Demonstrable interest in patient safety and justice for people affected by avoidable harm.

• Ability to think strategically and see the bigger picture.

• Sound judgement and independence of thought.

• Willingness to offer constructive challenge while working collaboratively.

• Ability to contribute to collective decision-making.

• Commitment to equality, diversity and inclusion.

• Willingness to prepare for and participate actively in Board and committee meetings.

• High standards of integrity, confidentiality and accountability.

Desirable

• Previous trustee, non-executive or committee experience.

• Understanding of charity governance.

• Lived experience of avoidable harm in healthcare, either personally or as a family member.

• Experience of working with or alongside people affected by trauma, injustice or complex systems.

Trustee role description

Governance and oversight: ensure AvMA operates in accordance with its governing document, policies, charity law and relevant legislation or regulation; oversee implementation of AvMA’s strategy; provide accountability; and ensure resources are managed responsibly.

Strategic leadership: contribute to development and implementation of AvMA’s strategy, including setting objectives and monitoring progress against them.

Financial stewardship: monitor AvMA’s financial health; ensure sound financial controls and systems are in place; review and approve annual budgets, management accounts and annual reports; and ensure funds are used effectively.

Risk management: identify and assess risks facing AvMA and ensure appropriate systems, policies and procedures are in place, including for safeguarding and data protection.

Advocacy and ambassadorship: act as an ambassador for AvMA, promote its values and mission externally and use networks and contacts, where appropriate, to support AvMA’s work.

Board meetings and committees: attend and actively participate in Board meetings, committees and other relevant meetings; read papers in advance and contribute to discussion and decision-making.

Support and supervision: provide support to the leadership team, offer guidance and act as a sounding board when needed. Where appropriate, take on a mentoring role with key staff or volunteers.

Associate Trustee role description

Associate Trustees are not full Trustees when appointed but are expected to participate actively in Board life and develop their understanding of charity governance, AvMA’s work and the responsibilities of trusteeship.

• Attend and participate in Board meetings.

• Join relevant discussions and contribute their expertise.

• Develop their understanding of charity governance and AvMA’s strategic priorities.

• Participate in mentoring, induction and development.

• Contribute to committees and other work where appropriate.

• Work towards readiness for a full Trustee role, subject to appraisal and mutual agreement.

Job Description

Volunteer Email Marketing & Retention Manager

Job Title

Volunteer Email Marketing & Retention Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.

You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.

This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.

About the Role

The Volunteer Email Marketing & Retention Manager will:

• Develop and manage email marketing campaigns

• Create engaging newsletters, updates, and community communications

• Build retention strategies that strengthen audience connection and participation

• Support onboarding journeys for new members and subscribers

• Help nurture long-term relationships with supporters and community members

• Segment email audiences for targeted communication

• Monitor campaign performance and recommend improvements

• Collaborate with content, outreach, SEO, and production teams

• Support launches, campaigns, events, and membership engagement initiatives

This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.

Main Responsibilities / Key Duties

• Plan and execute email marketing campaigns

• Create newsletters and audience engagement emails

• Develop retention and re-engagement strategies

• Build onboarding and nurture email sequences

• Segment subscriber and membership audiences

• Monitor open rates, click-through rates, and engagement metrics

• Improve email performance through testing and optimisation

• Support membership growth and community participation initiatives

• Maintain organised campaign schedules and communication systems

• Assist in developing scalable retention and engagement workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Email Marketing & Communication

• Strong written communication skills

• Understanding of email marketing principles

• Ability to create engaging and audience-focused messaging

• Strategic and creative thinking skills

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple campaigns and deadlines

• Strong time-management and planning skills

Analytical & Growth Skills

• Ability to analyse engagement and campaign performance

• Problem-solving and optimisation mindset

• Understanding of audience retention and community engagement principles

Personal Attributes

• Compassionate and emotionally intelligent

• Self-motivated and proactive

• Passionate about advocacy, healing, education, and social impact

• Comfortable working independently within a remote environment

• Mission-driven and community-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Email marketing campaigns

• Audience retention strategies

• Newsletter management

• CRM or subscriber management systems

• Digital marketing

• Community engagement

• Copywriting or content marketing

• Marketing automation

• Advocacy or NGO communications

• Media, journalism, or digital production

Experience using tools such as:

• Mailchimp

• ConvertKit

• HubSpot

• Google Analytics

would be beneficial but is not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to build and shape audience retention systems from the ground up

• Hands-on experience in email marketing, engagement, and community growth

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your communication, strategy, and leadership experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike communication planning, engagement tracking, or retention strategy

• Are seeking immediate paid employment

• Prefer avoiding strategic decision-making responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.

Job description:

We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the HR Programme

• Develop and execute the strategic vision for the HR Programme, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & HR Programme to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the HR Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of HR Programme content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the HR Programme across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the HR Programme with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

SarcoidosisUK is looking for a new Chair of Trustees to lead our Board and support the next stage
of our development. We are seeking someone with ambition and strategic experience to continue
the amazing support for those affected by sarcoidosis and drive forward progress to future proof
the Charity. This is a significant voluntary role for someone with strong board or senior governance
experience who can lead the charity and act as ambassador.

About us
SarcoidosisUK is a small charity with big ambitions! We want to make a difference to the lives of
those affected by sarcoidosis in the UK by providing information and support, raising awareness
and undertaking research into treatments and a cure. We currently support over 9,000 people
online and have strong relationships with both clinicians and patients.

The role
The Chair provides leadership to the Board of Trustees and works closely with the Senior Executive
to ensure the charity is well-governed, financially sound, and delivering on its charitable
objectives.

Key responsibilities include:
 Leading the Board and helping set the strategic direction of the charity.
 Maintaining a culture that directly reflects the charity’s values and mission.
 Ensuring the Board fulfils its legal, regulatory and compliance responsibilities.
 Setting the agenda for Board meetings and ensuring robust, inclusive decision-making.
 Acting as a critical friend and line manager to the Senior Executive.
 Ensuring performance, risks and finances are monitored effectively.
 Acting as ambassador for the charity.

About you:
We are looking for someone who:
 Has previous Board-level experience (Chair or senior Trustee experience desirable).
 Demonstrates strong leadership, facilitation, and influencing skills.
 Understands the responsibilities and legal duties of charity trustees.
 Is able to commit the time and energy required for the role.
 Shares a passion for our cause and values.
 Ideally has first hand or close family experience of sarcoidosis.

Time commitment
This is a voluntary role.
The Board meets online early evening 10 times a year for no more than 2 hours each time and
meetings are friendly and informal. Trustees have a variety of backgrounds and can contribute
time and expertise outside of meetings to supporting the development of the charity.
Regular contact with the Senior Executive and 2 staff as part of operational oversight. The office is
based in London and we have hybrid working.

Application
If you would like to know more about the charity and this particular opportunity, please contact
Sue Wilson, the current Chair of Trustees, who will arrange a time to discuss this role in more detail.

Applications should outline the skills and experience you would bring to the role and tell us why
you are personally interested in leading the charity which supports the sarcoidosis community in
the UK.

Applications close 9am on Monday 14 September 2026.

Volunteer I&A Telephone Support Assistant

Make a real difference with just a friendly voice and good listening skills.

We’re looking for warm, organised volunteers to help answer calls to our Information & Advice (I&A) service. You’ll take basic enquiry details, log them onto our system, and help ensure residents who are 18+  get the support they need. We would ask for a commitment of a few hours a week.

What you’ll do

• Answer incoming calls in a calm, friendly and professional way
• Take clear messages and note down enquiry details
• Log information onto our CRM system (Salesforce)
• Keep all client information confidential
• Follow simple call‑handling guidance
• Flag urgent concerns to a member of staff
• Support small admin tasks linked to the service
• Join occasional team meetings or training sessions

What we offer you

• Full training and ongoing support from staff
• A welcoming, friendly team environment
• Out‑of‑pocket expenses covered (pre‑agreed)
• Valuable, transferable skills in communication and admin
• The joy of knowing you’re helping older people get timely support

About you

• Confident, clear telephone manner
• Basic computer skills
• Good organiser and good communicator
• Patient, empathetic and able to listen well
• Understands (or willing to learn about) confidentiality/GDPR
• Reliable, enthusiastic and comfortable speaking to a wide range of people
• Additional languages are a bonus

Two references are required for this role.

Location: Remote 
Type: Freelance with potential to grow

We are looking for a creative and strategic Social Media Manager to join our team and support the growth of an exciting lifestyle and wellness brand. This is a unique opportunity to play a pivotal role in building and managing the digital presence of a brand that blends health, wellness, community, and lifestyle.

What You’ll Do

• Develop and implement a results-driven social media strategy across platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest)

• Create engaging, on-brand content (graphics, captions, reels, stories) to drive awareness, engagement, and conversions

• Manage content calendars, ensuring consistent posting and alignment with campaigns

• Monitor analytics and deliver insights to continuously improve performance

• Engage with the community — responding to comments, messages, and building relationships with followers and influencers

• Stay up to date with trends in wellness, lifestyle, and digital media to keep the brand relevant and ahead of the curve

What We’re Looking For

• Proven experience in social media management (agency or brand side)

• Strong understanding of wellness, lifestyle, and community-driven content

• Proficiency with tools such as Canva, Meta Business Suite, Later/Buffer, or similar

• Excellent copywriting skills and a good eye for design and brand storytelling

• Ability to analyse metrics and translate them into actionable strategies

• Creative thinker, highly organised, and able to work independently

Nice to Have

• Experience with influencer outreach and partnerships

• Paid ads management (Meta, TikTok, Google)

• Interest in health, wellness, or lifestyle sectors

Why Join Us?

You’ll be joining a dynamic team at an exciting time of growth, with the chance to make a real impact in shaping the voice and presence of a wellness brand that is gaining traction in both the UK and US markets. This is not just about managing social media — it’s about being part of a mission-driven movement that inspires healthier, more abundant living.

Note : This is a voluntary position for women only under the provisions of the Equality Act (2010), Schedule 9, Part 1. Such positive recruitment action is justified whenever it is a proportionate means of achieving a legitimate aim.

About International Lawyers Project

ILP is an alliance of talented and passionate lawyers drawn from diverse countries and cultures across the globe. We pull together teams of pro bono experts to support the policy and legal needs of individuals, communities and organisations that would otherwise not have access to expert advice.

A UK registered charity founded in 2005, we are staffed by a group of lawyers dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Our focus areas are environment and sustainable development, sustainable finance, governance and accountability (with a focus on anti-corruption measures), and protecting the civic space of those working on these themes. Over twenty years we have supported partners in more than 100 countries.

We are proud to have a diverse staff team from Africa, Asia, the Americas, and Europe, reflective of the communities we support. Our staff have extensive experience in our focus areas, as well as international law and development. We work primarily in the Global South, with active projects across sub-Saharan Africa, Latin America, Asia and Europe.

As a charity, our ultimate aim is to help our partners create long-lasting change, in line with our vision of a just and sustainable world in which law serves as a tool for those who need it the most.

You may find out more about ILP’s work at its website.

About the Role

ILP has a 13-member Board, with members based in the UK, Spain, Kenya and the USA. Successful candidates will be joining a collegial team with a wide range of expertise in the thematic areas of ILP’s work and experience in charity governance.

ILP is a growing and ambitious organisation, with its budget more than doubling in size over the course of the last few years. Currently with a budget of approximately £500,000 and an additional £6 million value mobilised in pro bono hours, we are looking for a trustee and ultimately a Chair who is able to support the team as the organisation continues to grow and move to the next level.

Successful candidates will be appointed initially as an ordinary Trustee. The term of the current Chair comes to an end in mid-2027. Shortly before then the Board will decide on the appointment of a new Chair, with the expectation that the successful candidate will be elected from the Board in accordance with the Articles of Association.

The key responsibilities of Board members are to ensure that the organisation has a clear strategy for the fulfilment of its charitable purposes, and to provide oversight of and support to the executive team, in accordance with the Articles of Association and the guidance on governance obligations established by the Charity Commission.

 In addition to these general obligations the Board Chair’s key responsibilities are to:

• Provide leadership to the Board of Trustees in oversight of the strategic direction and execution of the governance responsibilities of the Charity.

• Chair and facilitate meetings of the Board (hybrid meetings held from ILP’s London office), ensuring that they are conducted in an effective and inclusive manner and monitoring the implementation of decisions taken at such meetings.

• Support ILP’s Executive Director in leading the day-to-day management of the Charity and preparing for Board meetings.

• Take lead responsibility on behalf of the Board for the relationship with ILP’s Executive Director, appraising their performance and holding him or her to account.

• Give direction to Board policy making.

• Act as an ambassador for the Charity, representing its strategy and contribution to its partners and funders.

• Plan for the recruitment and development of Board members as needed in order to improve the performance of the Board.

Term of Office: Trustees are appointed for a 3 year term, serving a maximum of 3 consecutive terms.

Expected Time Commitment: Variable, but up to two days a month as Board Chair. Ordinary trustees attend four two-hour Board meetings annually, for which moderate background reading is required, and may be requested to assist with other contributions.

Compensation: This is a volunteer role, but reasonable expenses will be reimbursed.

Specification for Board Chair

• Experience serving on the Board of one or more other registered UK charities.

• Understanding of the Charity Commission’s governance requirements, and the balance of roles between governance and management.

• Willingness to devote the necessary time and effort to support the charity.

• Professional background related to ILP’s thematic areas of focus and familiarity with the non-profit sector working in an international context.

• Commitment to ILP’s strategic objectives.

• Good communication and people management skills and strong independent judgement.