Risk management volunteer roles

This is an unsalaried volunteer role.

Are you an experienced charity fundraiser? We are looking for a new Trustee with strong fundraising experience who shares a passion for our work and who, through their professional expertise, can offer support, guidance, and strategic insight to our Board, CEO, and senior management, helping to bring about positive impact and lasting change through the work of our Christian partners.

ROLE PURPOSE

Embrace the Middle East is a Christian Development charity (registered No. 1076329), established in 1854, with a mission to improve the lives of vulnerable and disadvantaged people in the Middle East by working in partnership with local Christians, focussing on education, healthcare and community development. Its Board of Trustees (the Board) is responsible for the overall governance, monitoring and strategic direction of the charity. It works with the charity’s management to ensure that the charity fulfils the objects defined in its Articles, acts in accordance with the charity’s vision and mission, and complies will all legal and regulatory requirements.

Key responsibilities of trustees are:

To formulate and regularly review the strategic aims of the charity in accordance with its legal objects and to ensure that the policy and practices of the organisation are in keeping with its aims.

1. To monitor the performance of the charity against the agreed strategic aims.
2. To ensure that the organisation functions within the legal and regulatory requirements of a charitable organisation and strives to achieve best practice.
3. To act as guardians of the charity’s assets, both tangible and intangible, taking all due care over their security, deployment and proper application

For further information about the role, please download the Candidate Pack.

To express an interest in becoming a trustee at Embrace the Middle East, please complete the online application form via the apply button.

The closing date for applications is 4 May 2026.

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

Lay Trustee – Digital Transformation, Royal College of Surgeons of England (RCS)

Location: Hybrid, with attendance at London meetings Remuneration: Unremunerated (expenses covered)

Type: Non-Executive / Governance Role

About the Royal College of Surgeons of England

The Royal College of Surgeons (RCS) is a historic and globally recognised professional body, dedicated to advancing surgical practice, improving patient outcomes, and influencing healthcare standards worldwide. With 26,000 members and a mission that touches clinicians, students, policymakers, and the public, the College plays a pivotal role in shaping the future of surgery.

RCS is partway through an ambitious programme of digital modernisation. Following significant recent investment in platforms, infrastructure, data systems and digital capability, the College is entering a new and exciting phase: turning strong digital foundations into genuine organisational transformation.

This is a rare opportunity to influence digital strategy at national level within an institution committed to modernising, becoming more agile, and expanding its impact across the health landscape.

What You Can Look Forward To

As a Lay Trustee on the Digital Committee, you will help shape the future digital direction of a high-impact organisation at a genuine turning point.

You will:

· Guide and Influence Strategic Digital Transformation

· Provide Robust Challenge and Expert Insight

· Champion a Confident, Ethical and Forward-Thinking Approach

· Coach and Encourage Teams Driving Change

· Shape the Digital Culture of a National Institution

Why This Role Matters

· The organisation is at a pivotal moment.

· Your expertise will directly influence national impact.

· You will support an organisation genuinely trying to evolve.

· You will be part of a warm, committed and mission-driven Board.

About You

The College is seeking a strategic digital leader who can challenge constructively, inspire confidence, and bring fresh perspective.

Skills and Experience

· Strong grounding in digital transformation, either from a “hard tech” perspective (systems, data, infrastructure) or “soft digital” (web, UX, content, CRM engagement) - ideally with appreciation for both.

· Understanding of data strategy, CRM value, and digital member/user engagement.

· Awareness of cybersecurity, technology resilience and digital risk.

· Knowledge of responsible and ethical AI, with a positive and future-oriented outlook.

· Experience in membership organisations, B2C digital engagement, or resource-constrained environments is highly advantageous.

· Ability to operate confidently at Board level, providing high-quality governance oversight without becoming operational.

Personal Attributes

· Strategic, visionary and ambitious - yet pragmatic about scale and resources.

· Empathetic, relatable and skilled at building trust.

· A natural coach and mentor who builds confidence in others.

· Comfortable challenging senior stakeholders constructively.

· Values-driven, collaborative, and motivated by public-good impact.

Recruitment Timeline

To ensure equitable access to information and uphold the RCS’ commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 22nd April 2026 and we will send you a link.

Application Deadline: 5pm Friday 8th May 2026

Interviews: w/c 25th May 2026

Cardinal Hume Centre is looking for two new trustees to help break the cycle of homelessness for children, young people and families.

Based in Westminster, we support more than 1,400 children, young people and families each year who are facing homelessness and poverty. Through personalised, wraparound services, we work alongside people to build stability, confidence and the foundations for longterm independence — tackling homelessness now to prevent it in the future. 

We are recruiting for two complementary trustee roles: 

• A trustee with lived experience. 
  We are looking for another trustee whose personal experience of challenges such as homelessness or insecure housing, migration, poverty or longterm unemployment can help ground our decisions in what truly works. Your insight will strengthen the voice of past, present and future clients at Board level and help us become a more inclusive, responsive organisation. 

• A trustee with senior estates, building or facilities expertise. 
  The Centre owns a large site in central London and is developing a longterm vision for how it can best support our mission over the next 10–15 years. We are seeking someone who can guide, support and challenge our thinking as we plan for the future of our buildings and facilities. 

We are deeply committed to building a Board that reflects the diversity, experience and strength of the community we serve.Around 85% of our clients are from Black and minority ethnic backgrounds, and many live with disabilities — perspectives that are not yet fully represented on our Board.We strongly encourage applications from people whose experiences or backgrounds are underrepresented in charity leadership. 

Trustees receive a full induction, training and ongoing support. We cover all reasonable expenses — including travel and caring costs — and can learn and make adjustments so every trustee can participate fully, confidently and on an equal basis. 

If you share our belief in dignity, welcome and potential- and want to help shape a compassionate, inclusive Centre - we would love to hear from you. 

The role closes on Monday 11 May 2026. For further information, please read the job pack.You can contact the CEO for an informal conversation

As our Chair of Trustees, we offer you a deeply rewarding role with the opportunity of personal fulfilment, leadership development, purpose and connection through your vital contribution to shape the strategic direction of a highly respected charity. You will ensure we achieve our mission to provide outstanding, free end-of-life care within our community.You will work alongside a skilled and passionate Board and executive team and have the chance to make a profound and lasting impact on the lives of local people and their families.

We are seeking a passionate Chair of Trustees to help shape the future of our hospice and champion our vision that everyone has the opportunity to die at home with our community-based hospice care.

Role Purpose

Senior Policy Advisors provide leadership, analytical expertise, and strategic oversight within Youth Advantage UK’s policy function. Whether placed in Policy Planning or Impact Development, you will help shape the direction of our national and local policy projects, ensure high‑quality decision‑making, and support volunteers to produce work capable of achieving real impact for young people.

This role is ideal for someone with professional policy exposure, strong research capability, and sound judgment in reviewing decisions and guiding project direction.

Key Responsibilities

1. Leadership & Supervision

• Delegate tasks to Officers/Researchers/Advisors based on project needs and volunteer strengths.

• Provide direct supervision, support, and quality assurance for team outputs.

• Help resolve issues, remove barriers, and maintain a supportive team environment.

• Contribute to volunteer development through coaching, feedback, and skills support.

• Build strong working relationships across the department and collaborate closely with the manager.

2. Policy Planning or Impact Development (depending on placement)

If in Policy Planning

• Review and assess project ideas identified through horizon scanning or other approved channels.

• Apply the organisation’s project assessment checklist to determine whether proposals should progress to initial research or local project development.

• Work with other departments to plan early‑stage projects and ensure effective collaboration.

• Ensure that proposed work is strategically aligned, feasible, and likely to generate meaningful outcomes.

If in Impact Development

• Review findings from initial research or early‑stage projects to determine next steps.

• Provide guidance to relevant teams on strengthening impact, refining recommendations, or redirecting work where necessary.

• Support the preparation of materials for meetings with decision‑makers or external stakeholders.

• Ensure that all progressing work remains capable of achieving real, measurable impact.

3. Strategic Input & Decision Support

• Support the manager in planning, prioritisation, and decision‑making.

• Identify risks, opportunities, and resource considerations within ongoing projects.

• Contribute to the development of internal processes, frameworks, and best‑practice guidance.

• Uphold high standards of clarity, evidence, and organisational alignment.

Role Requirements

Essential

1. At least 2 years of progressive professional exposure to government policy, public administration, or related policy environments.

2. Academic or research background with the ability to understand organisational resourcing, capacity constraints, and feasibility considerations.

3. Experience reviewing decisions and exercising sound judgment, particularly in assessing project viability, strategic alignment, and potential impact.

4. Strong analytical and critical‑thinking skills.

5. Excellent written communication and ability to synthesise complex information.

6. Ability to supervise and support volunteers with empathy and clarity.

Become a Fundraising Volunteer!

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs. 

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role... 

Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18. 

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you! 

What can I expect to be doing? 

As a flexible role, you have the choice to be involved in the following: 

• Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets. 

• Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full. 

• Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life. 

• Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team! 

What are the benefits to you and the cats? 

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them. 

We're looking for someone with: 

• Sympathy to cats and our values 

• Happy to be part of a team of dedicated volunteers and employees. 

• Flexible and adaptable to different events/activities 

• Open to new ideas and ways of fundraising 

How much time is expected of me? 

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

Support, guidance and keeping you safe 

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us. 

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection! 

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role...

Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our Collection Box Volunteers help us raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.

What can I expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• Researching local shops, pubs and businesses to place Collection Boxes
• Delivering Collection Boxes to locations
• Recording donations and thanking local businesses and supporters
• Collecting and replacing Collection boxes when they're full
• Sharing your passion for cat welfare and promoting the work of Cats Protection

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of Volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathy to cats and our values
• Good communication skills
• Confidence in speaking to members of the public
• Confidence in handling money

How much time is expected of me?

Our Collection Tin Volunteer role is very flexible and can be completed at your own pace, independently with our dedicated support.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

This is a great opportunity to play a strategic role making a significant impact on the future of our services. We’re looking for people who have a passion for tackling poverty and supporting their local community. We’re inviting people to apply who can bring their skills and experience to support the staff team, and their time to commit to working towards the eradication of food poverty whilst supporting our work in providing emergency food to people across Oldham facing crisis and hardship.

Anyone is welcome to apply, but we are ideally seeking people with a background in one or more of the following skills/experience;

• Knowledge or experience of local social services/NHS/care services (to give a better understanding of the needs and poverty faced by our clients)
• Charity governance including policies and procedures
• Experience or links with Oldham Council
• Health and Safety/Insurance (to lead on risk assessments of all areas of Foodbank)
• Lived experience of using a foodbank

Trustees have collective responsibility for the governance of Oldham Foodbank. They set the strategic direction for the organisation, ensuring alignment to our values, and are responsible for setting organisational policy and procedures, defining goals, agreeing the financial plan and evaluating performance.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

Job Title: Talent Advisor
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Advisory

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Advisor, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Talent Advisory.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Talent Advisory to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

What will you be doing?

As our Technical VR Advisor you'll act as a senior technical voice for the team, providing strategic technical guidance and sharing your experience rather than day-to-day management. Working alongside our Lead Developer and a motivated team of four software developers, you will have the opportunity to:

This role has two sides, and you might lean more towards one than the other:

Product and strategy guidance:

• Advise on hardware decisions, particularly our upcoming transition to standalone VR headsets
• Share knowledge of the VR landscape: tools, platforms, what's working in the industry to help us make smart choices with limited resources
• Help us think about user experience design for an educational audience aged 14–18

Technical and development guidance:

• Advise on software architecture, tooling, and development practices for our Unity/C# VR application
• Mentor volunteer developers, helping them think through technical problems and grow their skills
• Guide the team on performance optimisation and best practices
• Help flag technical risks or opportunities as our product evolves

Note: Strength in either area is valuable (both together is ideal). This is a flexible advisory role and you can shape your involvement around where your experience has the most impact.

What are we looking for?

• Solid knowledge of the VR/XR space
• Familiarity with the VR hardware landscape, particularly standalone headsets (e.g. Meta Quest)
• We'd ideally love someone with professional or substantial hands-on experience in VR, but if you've built that depth through research, teaching, or personal projects, we'd still love to hear from you
• Experience with Unity and/or C# is a bonus but not essential - product and strategic experience in VR is equally valuable
• An interest in mentoring or teaching
• Someone who can commit roughly 1–3 hours per week, with the flexibility to scale up occasionally
• Passion for education, equity in STEM, or making technology accessible to young people

Nice to have: experience with educational software, interactive design, or working with non-profit / volunteer teams.

What difference will you make?

By lending your experience you'll be directly contributing to our goals to:

• Educate students aged 14–18 on the real-world applications of physics using VR
• Increase equitable access to super-curricular STEM activities in disadvantaged communities
• Show young people that physics can lead to exciting careers beyond academia

Eastern Angles is seeking a new Chair to lead our Board, working alongside our CEO in delivering our vision and achieving our mission with our three principles of Grow, Nourish and & Wonder. 

The Chair provides strategic leadership to the Board, working alongside the CEO to ensure that Eastern Angles’ vision goals are achieved with a continued view to the community.

As Chair, you will be a primary ambassador for Eastern Angles. We are looking for someone who has a clear and actionable plan for how they will help us grow as a company, particularly in line with our values.

We are particularly interested in hearing from those with experience in governance and facilitating fundraising efforts, ideally in a comparable context.

The position is voluntary and will be a four-year term, with the option to extend for up to a further four years.