Safeguarding team member volunteer volunteer roles

We are seeking new trustees to strengthen our Board and help shape the future of our work. We are also seeking a new Chair of the Board of Trustees.

We are looking for dedicated, creative people, of all ages, with a range of professional and life experience to join the Age UK Stockport Board of Trustees.

Being a trustee or Chair of any charity, including ours, is to be an active volunteer in your community. Like any volunteer involved in our work, our aim is for you to enjoy what you do with us, know how you contribute towards our work and see the positive impact that you have on people’s lives. 

But it’s not the easiest volunteering role! It can be challenging, but rewarding, and a big responsibility. Trustees have collective legal responsibilities – you work together for the best interests of Age UK Stockport and for the people in later life we work with across the borough. We will tell you more about these responsibilities elsewhere in the pack. 

If you’re passionate about supporting everyone to make the most of their later life, and you have the skills and experience to help shape and guide our organisation to achieve our vision, we’d like to hear from you.

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To oversee program design, evaluation, and delivery quality.

Key Responsibilities:

• Guide development of youth and family support programs.

• Ensure alignment between mission, outcomes, and measurable impact.

• Oversee safeguarding and quality assurance standards.

• Provide expertise in social work, education, or community development.

• Mentor staff to maintain high ethical and service standards.

Requirements/Skills:

• Background in social work, education, youth engagement, or nonprofit program management.

• Strong understanding of safeguarding, wellbeing, and inclusion.

• Data-driven mindset with empathy and creativity.

Benefits:

• Direct influence on the lives of vulnerable youth and families.

• Leadership in creating innovative, measurable community impact.

• Recognition as a founding architect of transformative social programs.

This Role Ensures Content Reaches Its Full Potential

At Tell My Truth and Shame the Devil C.I.C., we create thousands of pieces of content daily, but content is only effective when it reaches and resonates with communities.The Ambassador Content Enablement Officer ensures that our network of ambassadors knows exactly how to use content effectively, aligning messaging, timing and call-to-actions to maximise impact.This is not a content creation role. It is a teaching, coordination and enablement role critical to turning production into real-world change.

Purpose of the the role:

Train and guide ambassadors on how to use CIC content across platforms. Deliver weekly “what to post” packs with clear instructions. Ensure content is used safely, ethically and effectively. Collect feedback from ambassadors and report trends back to creators and leadership. Monitor adoption and alignment with campaign and CIC priorities. You are the bridge between content and community action.

About the role:

The Volunteer Ambassador Content Enablement Officer plays a crucial role in empowering our community to share, speak and act with clarity and purpose. This role focuses on enabling ambassadors, volunteers and supporters to create and amplify content that aligns with our mission and values. Through this role, you’ll help transform individual voices into collective momentum, ensuring that every ambassador feels equipped to contribute meaningfully and that the organisation’s message is consistently visible, coherent and impactful.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in social media, content creation, community engagement or digital communications.
• Experience in Program or campaign management and Training or coaching distributed teams.
• Monitoring and reporting adoption and impact.
• Demonstrated ability to translate ideas, values, or initiatives into clear, engaging content.
• Deliver weekly “what to post” packs with clear instructions.
• Understands how content translates into real-world outcomes.

Desirable / Can Be Developed:

• Experience or confidence with basic graphic design, video or multimedia content tools. 
• Ability to interpret social media or content performance data to guide improvements.
• Growing confidence in mentoring volunteers or ambassadors in content creation.

Qualifications:

• Familiar with social media platforms, content tools and analytics. 
• Experience working with volunteers, ambassadors or community members to support content creation or advocacy. 
• Professional experience and practical skills are highly valued

Main Responsibilities/ Key Duties

• Act as the primary point of contact for ambassadors and volunteers regarding content creation and sharing.
• Provide guidance, tools and resources to enable community members to produce content that aligns with organisational messaging and values.
• Develop templates, guides and resources that make content creation accessible and effective for volunteers.
• Train ambassadors and volunteers on best practices for digital storytelling, social media posting and engagement.
• Review volunteer-generated content to ensure it reflects organisational values, tone and messaging standards.
• Monitor the impact of volunteer content and identify opportunities to amplify strong messages.
• Share insights with the Social media Director to inform strategy and future initiatives.
• Track volunteer engagement, content production and impact metrics where appropriate.
• Serve as a role model for authentic, values-aligned communication.
• Ensure all volunteer content and interactions uphold the organisation’s integrity and mission.

Safeguarding & Ethics Responsibility:

All content and ambassador guidance must align with:

• Trauma-informed principles.
• CIC safeguarding and ethical policies.
• Privacy and consent standards.
• You ensure ambassadors use content responsibly and safely.

What You Gain:

• Founding experience in community enablement at scale.
• Leadership and coordination skills in social media and volunteer management.
• Influence over the CIC’s outreach and impact.
• Priority consideration for future paid roles.
• Direct contribution to community trust, safety, and mobilisation.
• This role builds strategic facilitation, operational leadership and training expertise.

What This Role Is Not For:

This role is not suitable if you:

• Want to create content instead of enabling it.
• Avoid communication or teaching responsibilities.
• Prefer low-commitment volunteer work.
• Seek immediate paid employment.
• Are uncomfortable working with sensitive or trauma-informed content

 Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real responsibility for amplifying CIC impact.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• A practical discussion about ambassador enablement, workflows and feedback systems. 
• If you believe that great content is only as powerful as its use and that teaching and enabling others is a critical part of change, this role is for you.

A Final Word
Building bridges, not just content. Turning inspiration into action

If you know that: Every voice matters, every story counts. Impact matters more than reach.

Working Chance is a unique, pioneering, award-winning national charity that supports women with criminal convictions into employment. We support women to create independent purposeful lives through helping them to build careers, we break cycles of reoffending and we inspire employers to embrace inclusive hiring.

This is an exciting time for Working Chance as we start developing our new three-year strategy which will come into effect from 1 September. The new strategy will see us taking an ever bolder stance on speaking up for women with convictions, solidifying our position as a thought leader on how to improve the employment rate of these women, and moving into providing consultancy for employers seeking our guidance and input on their recruitment and employment practices.

We are looking for an inspiring and committed Chair of Trustees to lead our Board at this exciting point in our development. This is a unique opportunity to shape the strategic direction of a highly respected and impactful charity, while championing a mission that addresses inequality, social justice and economic inclusion.

As Chair, you will work closely with the Chief Executive and fellow trustees to ensure strong governance, clear strategic focus, effective oversight and financial sustainability, while acting as an ambassador for Working Chance and its values. Download the Appointment Brief to learn all about the role, the charity and the recruitment process, and if you think you might be the person we’re looking for, we’d love to hear from you.

Closing date: 9am on Monday 16 March

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people 

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As Treasurer at Behind Closed Doors, you will work alongside our Trustee Board, CEO and Admin & Finance Manager to oversee the financial strategy of our organisation, ensuring sound financial governance and legal compliance. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

We’re looking for an experienced finance professional keen to undertake this rewarding voluntary role that ensures the financial health and accountability of Behind Closed Doors. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. Please note that we are also currently recruiting to general trustee roles, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position

To create lasting social change, we need to give the public the right information and tools to inspire real, sustainable behaviour changes.

We have a team at RNIB working on this, and we’d love you to join us. To succeed, we need a diverse group of volunteers, who reflect the people we’re trying to reach. You will also work alongside our panel of blind and partially sighted community members.

In this role, you will:
· Share ideas on the best ways to encourage behaviour change.
· Help make sure our messaging connects with the public.
· Co-design and co-produce materials that support behaviour change and maximise the panel’s impact.
· Review content, giving feedback and suggestions.
· Support the production of other resources as needed.

An understanding of sight loss is not required before taking on the role.

How often will I be needed?

• 2 Hours per Month

Location

Home based

• This role is home based

Additional location information

• · We estimate that we will be in touch a couple of times a month with opportunities to collaborate on our projects. · Feedback can be provided by email, phone or in an online meeting depending on the work. · You can join meetings by computer, mobile phone or landline and we can support you to do this. · We will arrange meetings out of office hours, for those who need it. · This role is for 2 years.

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• · An interest in making society more accessible and inclusive. · Communication skills: the ability to express ideas clearly and listen actively. · Empathy and cultural awareness: an understanding of diverse perspectives and experiences. · Collaboration and teamwork: enjoy working with others to co-design solutions. · Problem-solving and creativity: good at generating practical ideas for behaviour change. · Analytical thinking: the capacity to assess barriers and suggest improvements.

We are currently offering an exciting honorary placement opportunity for a trainee or newly qualified counsellors/psychotherapists working towards BACP registration or accreditation.

About the Role:

Survivor Service

Honorary therapists work within the Psychotherapy Service team to provide emotional and therapeutic support to young people and children with learning disabilities and autistic people who have experienced abuse or trauma. The post will entail jointly assessing and providing individual therapy and having weekly supervision with our therapists.

Requirements:

· Availability for in-person clinical work on Tuesdays

· Capacity to hold a caseload of up to 3 clients

· Attendance at online clinical supervision on Mondays, either 9.00-11.00am or 11.30am-1.30pm

· Attendance at in-person team meetings on the third Monday of each month (helpful but not mandatory)

· Currently enrolled in (or recently completed) a Level 4 or above counselling/psychotherapy course

· Student member of the BACP, UKCP, HCPC (or equivalent professional body) and adhere to ethical framework of awarding professional body

· Minimum of 50 supervised client hours completed

· Minimum commitment of 1 year

Through our commitment to ethical practice, confidentiality, and inclusivity we offer:

• Ongoing clinical supervision

• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base

• Supportive and collaborative team environment

• Opportunities for further training and psychoeducational workshops

How to Apply: 
Please send your CV and a brief cover letter outlining your interest and availability to Cindie Nielsen, Psychotherapy Services Manager

Role: Trustee 
Hours: Attendance at Board meetings six times a year, with reading and preparation before meetings
No Salary:  Unpaid volunteer role, expenses paid
Location: Meetings held on zoom or at our head office in London SE20
Deadline:  17th May 2026
Interviews:  In person in London SE20

ABOUT US

Bromley & Croydon Women's Aid (BCWA) aims to empower anyone suffering domestic abuse so they can make informed choices about their future. Our services are confidential, non-judgmental and respectful of diversity.

BCWA puts anyone who contacts us for support at the heart of decision making, so that they can gain the confidence, strength and self-respect needed to free themselves from abusive relationships

Our Ethos

BCWA believe in providing high-quality services to anyone fleeing domestic abuse. We have been working since 1975 to:

• focus on maintaining the independence, confidence and self-esteem of anyone we help
• be responsive to the needs of individuals in a culturally appropriate and sensitive way
• treat our residents, clients, staff and partners with integrity, honesty and respect.

Our Mission Statement

Our mission is to end all forms of domestic abuse in our community.  Our vision is to support and empower women to create change in their lives, so that they and their children can live free from domestic abuse and improve their quality of life.

OUR SERVICES

BCWA provide a wide range of services including:

Refuge

We provide safe accommodation for any woman and her children who is experiencing domestic abuse, or who is at risk of abuse.

Children are welcomed by Child Support Officers. Refuges have fully-equipped playrooms, where the project workers organise activities, after-school clubs, play sessions, fun days and one-to-one therapeutic activities.

BCWA is a registered housing provider with the Regulator or Social Housing (i.e. a Housing Association) and operates supported housing in a mix of owned and leased properties, some as managing agent for other housing associations, some operated independently.

Advice & Support

BCWA telephone Helpline supports women in the community who want to know what their options are around domestic abuse, or who need a non-judgmental listening ear. We run 12-week ‘Keys to Freedom’ support groups which offer a path to recognising abuse and peer support for recovery.

We offer advice to the friends and families of anyone experiencing domestic abuse. We give our expertise to legal and social services professionals, and we support women at appointments, accompany them to court, and also put them in contact with other services that can help them.

Our other services include:

Japanese service - BCWA, in partnership with the Japanese Embassy in London, offers outreach advice in Japanese to survivors of domestic abuse

NRPF/EEA service - Our specialist advisor works with migrant women without recourse to public funds (NRPF) and those from the EEA to regularise their immigration status and access benefits & support.

Men's service - All BCWA locations are women-only spaces, but men can be supported via our One Stop Shop service or by the IDSVA (high-risk) service in Bromley.

Our Approach to Equality, Diversity & Inclusion

Our work is based on building meaningful, supportive, enduring and respectful relationships with women from all cultures. We cannot do this without a strong commitment to equality, diversity and inclusion. BCWA’s approach is to try to make sure that EDI is central to everything we do and informs both our services and our organisational culture. 

Our goal is to develop and deliver consistently inclusive programmes, projects and services that support and bring together survivors of domestic abuse and their children and facilitate empowerment and recovery. We believe this enables best practice domestic abuse support, hope this will make everyone's experiences richer, and ultimately lead to more inclusive communities and sector best practice. 

BECOMING A TRUSTEE

What is a Trustee?

Trustees ensure their charity has a clear strategy, and that its work and goals are in line with its vision. A trustee's role in a charity is to be the ‘guardians of purpose’, making sure that all decisions put the needs of the beneficiaries first. They safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.

Why become a Trustee?

Being a Trustee can be very rewarding. As a Trustee you have the chance to support and shape the work and strategic direction of an organisation, and you can make a significant difference to a cause that matters to you.

Being a Trustee offers the opportunity for professional development. It can let you gain experience of strategy and leadership, and boost your CV. It will give you experience of being a non-executive director, such as setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. You will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. Trustees often say that being a board member has been one the richest sources of learning in their professional lives.

Why join our board?

BCWA was founded by a group of local women in Bromley who wanted to do something practical to support women in their local community and has been run by women and for women ever since. Over the past few years the organisation has grown considerably but still operates very much in the spirit of grassroots feminist women’s movement of the 70s, out of which it was founded.

Many of our trustees, staff and volunteers have lived experience of domestic abuse, and the organisation actively welcome survivors at all levels. We are a supportive, warm and friendly group and we genuinely strive to foster great relationships. Our Board is made up of a diverse group of women with a broad range of backgrounds, skills and experience. This team operates on mutual respect and true collaboration in order to provide the best leadership possible to the charity. We are solutions oriented, creative, forward-thinking and passionate about working to end domestic abuse.

BCWA has seen sustained growth over the last few years and has increased its property portfolio to provide a range of dispersed ‘move on’ accommodation for women leaving refuge, with continued support.

The charity is also committed to an ongoing process of service improvement via stakeholder feedback and analysis of needs and gaps in provision. Our local knowledge and specialist expertise positions us very well to innovate in co-producing new services.

In addition to trauma-informed accommodation and community-based services, BCWA has developed a therapeutic service alongside, which encompasses child play therapy and a specialist in-house counselling service for women. This supports the health and wellbeing of survivors going forward as well as working towards the prevention of repeat victimisation.

A trusteeship with BCWA is an exciting opportunity to be part of a dynamic organisation, contribute to the local community and impact thousands of women’s lives for the better. It is a truly pivotal time to join the board at BCWA, as we develop and implement innovative new services that will add significantly to the breadth and impact of support available to survivors of domestic abuse in Bromley & Croydon.

What skills are we looking for?

We are looking for a range of new trustees with a range of different skills to shape and steer the future of this dynamic organisation, as well as bring wisdom, energy and new perspectives to our governance.  We would particularly welcome applications from women with knowledge of or experience working in the following sectors:

· Social housing, social investment, housing, company or charity or general legal background

· Provision of mental health services

· AI expertise

ROLE DESCRIPTION

We are looking for strategic-minded individuals with a variety of skills to join our board. Our trustees play an essential role in making sure that BCWA achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.

Trustee duties

• To ensure the BCWA is carrying out its purposes, as set out in its governing document.
• To ensure the charity complies with its governing document, charity law and any other applicable laws.
• To act in the charity’s best interests, making balanced and adequately informed decisions.
• To contribute actively to the Board of Trustees in giving firm strategic direction, setting overall policy, defining goals and setting targets (including evaluating performance against set targets).
• To provide guidance using previous experience and expertise on a range of aspects of BCWA's business, including support to set up new initiatives.
• To ensure the effective and efficient administration of the Organisation.
• To monitor the financial, strategic and operational performance of BCWA.

In addition to the above responsibilities, each Trustee should use any specific skills, knowledge or experience they possess, to enable the Board to reach sound decisions. This may involve leading discussions, focusing on key issues, scrutinising reports, providing advice and guidance on new issues, particularly where a Trustee has specific expertise. Our board meets bi-monthly and holds an Annual General Meeting.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision: working to end domestic abuse.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

What impact will you have?

You will be joining an organisation actively opposed to all forms of discrimination providing a service that is confidential, non-judgmental and respectful of diversity.

You will have the opportunity to showcase your skills as well as learn new ones.

We are a feminist organisation and recognise the gendered nature of domestic abuse and other forms of violence against women and girls.

Time Commitment

• Attendance at board meetings which take place six times a year. Meetings are held in the early evening, mostly on-line, with one or two held in-person at our south-east London Head Office.
• Trustees will also need to carry out any pre-meeting reading and preparation and may be contacted occasionally for advice.

Further Information

We are very happy to have informal discussions about the role and warmly welcome candidates to visit us or observe a board meeting if they wish.

New Trustees are assigned an existing member who is responsible for their induction and support for a period of 6 months.

As our organisation works with extremely vulnerable clients, safeguarding is one of our key priorities. Please contact us if you would like more info or to view our SG policies. In light of this, offers are subject to an enhanced DBS check and satisfactory references.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood. 

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We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries. 

We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.

The Discord Moderator supports the safe, welcoming, and positive running of a Discord community. Moderators help guide discussions, uphold community guidelines, support members, and assist with the smooth day-to-day operation of the server. This role helps create an inclusive environment where members feel comfortable participating and engaging with others.

Key Responsibilities:

• Monitor Discord channels to ensure conversations remain respectful, safe, and aligned with community guidelines.

• Respond to member questions and provide general support or signposting to appropriate resources or channels.

• Welcome new members and help them understand server rules, structure, and available resources.

• Address inappropriate behaviour by following moderation procedures, which may include issuing reminders, warnings, or escalating concerns to senior staff or lead moderators.

• Help de-escalate conflicts and maintain a positive and supportive community atmosphere.

• Support community engagement by encouraging discussion, highlighting useful content, or helping to facilitate events or activities where appropriate.

• Report safeguarding, wellbeing, or rule concerns to the appropriate team member.

• Assist with general server upkeep, such as managing channels, roles, or pinned information where required.

Skills and Experience:

• Strong communication and interpersonal skills.

• Ability to remain calm, fair, and professional when managing disagreements or sensitive situations.

• Good understanding of online community safety and respectful communication.

• Confidence using Discord, including moderation tools and features (or willingness to learn).

• Ability to follow community guidelines, policies, and confidentiality expectations.

• Experience moderating online communities is helpful but not always essential.

• Lived experience of Autism and or Parenting will be helpful

We are looking to recruit a Youth Programme Coordinator, for a minimum commitment of 6 months, to manage our Youth Programme. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

In this role,  you would be coordinating the daily planning and delivery of activities for young refugees in the sites in which we're operating in the Epirus region of Northern Greece.

The programme usually consists of English classes, thematic and social and emotional learning workshops and excursions. The programme engages children between the ages of 8 and 16.

For this role, you would initially work as a Youth Programme team member so that you could develop an understanding of the programme, the people involved, and the organisation as a whole.

Your role would include:

• Coordinating, delegating, and managing a team of 2-5 team members in the daily operations of the Youth Programme

• Directly supervising and supporting team members, providing feedback to ensure the quality of the programme remains high

• Delivering effective inductions to transfer key skills/knowledge to team members

• Developing the current programme in coordination with the Education Manager and Youth Programme team members

• Assessing the impact and effectiveness of the programme in line with its objectives

• Planning and delivering effective and dynamic educational and outdoor activities, within a theme-based curriculum

• Training new team members in appropriate behavioural management techniques

• Capturing data and compiling evaluation reports on the programme

You should be able to:

• Prioritise and delegate tasks effectively

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged

• Oversee the delivery of programme activities and the completion of vital administrative and logistical tasks

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

• Understand what is required to work and effectively communicate in complex and volatile contexts

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience working with children specifically in the refugee context

• Experience in leadership roles and have knowledge in how to effectively manage a team

• Knowledge of pedagogical tools and programmes suitable to children in the refugee context 

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.