Safety officer volunteer roles

We’re looking for a few brilliant people to join us as Trustees at Harrogate Skills 4 Living — and if you care about inclusion, safeguarding, and good governance, you might be exactly who we need.

HS4L supports adults with learning disabilities and autism through a mix of learning programmes, a community café, a chocolate‑making social enterprise, a Day Service ,two residential care homes, and supported living flats. It’s a vibrant, hands‑on organisation with a big heart and a growing footprint.

As we plan for long‑term financial sustainability, we’re keen to bring in trustees with experience in areas like finance, HR, safeguarding, social care, digital, or social enterprise. Most of all, we’re looking for people who believe in safe, high‑quality support and want to help shape our future.

If that sounds like you — or someone you know — I’d love to chat.

Julia Moor CEO

Chief Executive Officer (CEO) – VOLUNTEER

5–10 hours per week | Shoreditch, London | Start‑Up Youth Social Mobility Charity

About REMIX

REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.

We are in the early stages of building something bold, vibrant, and community‑powered — and we’re looking for a visionary CEO who can lead REMIX through its start‑up phase and into a thriving, sustainable future.

The Role

We are seeking a passionate, entrepreneurial, and people‑centred Chief Executive Officer (CEO) to drive REMIX forward with clarity, ambition, and heart. As a start‑up charity, we are building our programmes, culture, systems, partnerships, and long‑term strategy — and your leadership will be central to shaping every part of our journey.

This is a hands‑on, collaborative role for someone who thrives in early‑stage environments, enjoys building from the ground up, and believes deeply in youth empowerment and social mobility.

Time commitment: 5–10 hours per week, including:

• Bi‑monthly Board meetings

• Working groups and leadership sessions

• CEO duties, planning, partnership‑building, and organisational development

Key Responsibilities

As CEO, you will:

• Provide inspiring, strategic leadership as REMIX grows from start‑up to established charity.

• Work closely with the Board of Trustees to develop our vision, programmes, and long‑term strategy.

• Build strong relationships with partners, funders, community organisations, and stakeholders.

• Lead on operational planning, programme development, and organisational systems.

• Shape REMIX’s culture — empowering volunteers, uplifting young people, and championing our values.

• Oversee safeguarding, risk management, and compliance with charity regulations.

• Represent REMIX externally with confidence, warmth, and credibility.

• Drive innovation, opportunity, and growth across all areas of the charity.

This role blends leadership, creativity, operational oversight, and community engagement — perfect for someone who enjoys variety and impact.

What We’re Looking For

You don’t need previous CEO experience — we welcome people stepping into senior leadership for the first time. What matters most is your passion, your drive, and your ability to lead with purpose.

We’re looking for someone who is:

• Passionate about social mobility, youth empowerment, and fairness.

• Entrepreneurial, proactive, and excited by building something new.

• A strong communicator with excellent people skills.

• Confident working collaboratively with Trustees, volunteers, and partners.

• Equally comfortable working independently and taking initiative.

• Organised, reliable, and committed to our mission.

• Compassionate, emotionally intelligent, and community‑minded.

Experience in charity leadership, youth work, programme development, fundraising, or organisational growth is beneficial — but not essential if you bring strong leadership potential and a willingness to learn.

Why Join REMIX?

• Lead a start‑up charity with huge potential and a powerful mission.

• Shape the vision, culture, and long‑term direction of a youth‑led movement.

• Build programmes, partnerships, and systems from the ground up.

• Work with passionate Trustees and volunteers who care deeply about young people.

• Gain senior leadership experience in strategy, governance, and organisational development.

• Make a meaningful, lasting impact on the lives of young Londoners.

This is your chance to lead a movement into the future.

CLOSING DATE: Monday 30th March 2026, before 6pm

REMIX

To Empower. To Inspire. To Transform.

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

Hey! We’re Urban Youth — and we’re just getting started.

We’re so excited to be launching a brand‑new youth work charity created to give young people across inner London the experiences, opportunities, and space they need to discover themselves and the world around them. A place rooted in care, creativity, belonging, and real connection. A community that feels like home.

And now we’re looking for our very first CEO — someone who can take this spark and turn it into a community for young people.

Lead the launch of a new youth charity built for London’s young people

Urban Youth is all about possibility. We’re building a youth community where young people can explore who they are, try new things, grow in confidence, and feel part of something bigger. To make that happen, we need a CEO with passion, drive, and a solution‑focused mindset — someone who can guide us from early set‑up to launch and beyond.

This is a rare opportunity to shape a charity from the ground up. If you’re energised by youth work, excited by start‑up energy, and ready to build something meaningful for young people across London, we’d love to meet you.

The Role: Volunteer CEO

We’re looking for a dynamic, people‑centred leader who can bring clarity, energy, and direction to Urban Youth as we prepare for launch. You’ll be the driving force behind our early development — leading volunteers, shaping programmes, building partnerships, and ensuring everything we do is rooted in purpose and impact.

What you’ll be doing

• Leading the development and launch of a brand‑new youth work charity

• Guiding, motivating, and supporting a team of passionate volunteers

• Shaping our early programmes, culture, and youth‑centred approach

• Building relationships with partners, communities, and supporters

• Driving forward our mission with creativity, confidence, and heart

• Working closely with the Board to ensure strong governance and strategic clarity

• Creating a youth community where young people feel seen, supported, and inspired

What you’ll bring

We’re looking for someone who is:

• Passionate about youth work and young people’s development

• Energised by building something new and full of potential

• A natural leader who brings people together and lifts them up

• Solution‑focused, adaptable, and comfortable navigating start‑up challenges

• Driven, organised, and able to turn ideas into action

• Confident working with volunteers and building positive team culture

• Excited to co‑create a youth community that feels modern, inclusive, and alive

• Happy to volunteer their time for a cause that truly matters

You don’t need to have been a CEO before — what matters is your leadership, your values, and your commitment to young people.

What you’ll get

• A defining leadership role in a brand‑new London youth charity

• The chance to shape our programmes, culture, and long‑term direction

• A collaborative, passionate Board and volunteer team who value your voice

• The opportunity to create real, lasting impact for young people

• A role that grows with you — and with the movement you help build

Who this is perfect for

Someone who wants to:

• Lead with purpose and heart

• Build a youth charity from the ground up

• Create spaces where young people can grow, explore, and belong

• Bring energy, clarity, and vision to a new movement

• Make a real difference across inner London

If this speaks to you, we want to hear from you.

Ready to help us launch Urban Youth with power, purpose, and heart

Drop us a message, tell us why this excites you, or just say hi.

Let’s build something extraordinary for London’s young people.

Chief Operating Officer (COO) – VOLUNTEER

5–10 hours per week | Shoreditch, London | Start‑Up Youth Social Mobility Charity

About REMIX

REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.

We are in the exciting early stages of building something bold, vibrant, and community‑powered — and we’re looking for a passionate, entrepreneurial COO to help shape REMIX’s operational heartbeat from the ground up.

The Role

We are seeking a driven, organised, and people‑centred Chief Operating Officer (COO) to lead REMIX’s operations and work closely with the CEO to guide the charity through its start‑up phase and beyond. This is a hands‑on, strategic, and highly collaborative role for someone who thrives in early‑stage environments and loves turning vision into reality.

As COO, you will help build the systems, processes, culture, and operational foundations that will allow REMIX to grow sustainably and deliver high‑impact programmes for young Londoners.

Time commitment: 5–10 hours per week, including:

• Bi‑monthly Board meetings

• Working groups and leadership sessions

• COO duties, operational planning, partnership building, and organisational development

Key Responsibilities

As COO, you will:

• Lead REMIX’s day‑to‑day operations, ensuring smooth, effective, and values‑driven delivery.

• Work closely with the CEO to develop and implement organisational strategy, systems, and processes.

• Build operational frameworks for programmes, safeguarding, volunteer management, and quality assurance.

• Support the development of policies, procedures, and internal structures as the charity grows.

• Oversee operational risk management and ensure compliance with charity regulations.

• Foster a positive, collaborative culture across volunteers, mentors, and Trustees.

• Drive innovation, problem‑solving, and continuous improvement across all areas of the charity.

• Represent REMIX with professionalism, warmth, and credibility when engaging with partners and stakeholders.

This role blends leadership, operations, people management, and strategic development — perfect for someone who enjoys variety, pace, and impact.

What We’re Looking For

You don’t need previous COO experience — we welcome people stepping into senior leadership for the first time. What matters most is your passion, your drive, and your ability to lead with purpose.

We’re looking for someone who is:

• Passionate about social mobility, youth empowerment, and fairness.

• Entrepreneurial, proactive, and excited by building something new.

• A strong communicator with excellent people skills.

• Confident working collaboratively with the CEO, Trustees, volunteers, and partners.

• Equally comfortable working independently and taking initiative.

• Organised, reliable, and able to create structure in a start‑up environment.

• Compassionate, emotionally intelligent, and community‑minded.

Experience in operations, programme delivery, charity management, safeguarding, or organisational development is beneficial — but not essential if you bring strong leadership potential and a willingness to learn.

Why Join REMIX?

• Play a central role in shaping the operational foundations of a start‑up charity with huge potential.

• Help build a movement that champions equity, compassion, and opportunity.

• Influence culture, systems, and long‑term sustainability from day one.

• Work with passionate Trustees and volunteers who care deeply about young people.

• Gain senior leadership experience in operations, strategy, and organisational development.

• Make a meaningful, lasting impact on the lives of young Londoners.

This is your chance to build the engine of a movement.

CLOSING DATE: Monday 30th March 2026, before 6pm

REMIX

To empower. To inspire. To transform.

Make a difference – become a school governor

You do not have to be a parent or member of staff to be a school governor – applications are appreciated from all with an interest in the local community. School governors come from all walks of life and specialist knowledge is not always needed. What IS essential is a desire to get involved in children’s education and make a difference to their lives.

We welcome applications from those with educational, health & safety and safeguarding experience but school governors are all volunteers and training and support is provided. The University of Chichester (Multi) Academy Trust partners new governors with a ‘buddy’ – a trusted and more experienced colleague on the governing body – who initially acts as their mentor. Briefing information and assistance is also available through newsletters, websites and helplines provided by the Department for Education.

Volunteer Grant Officer

Southwark Tenants’ Federation – Grassroots Housing Advice Charity

Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer

About Us

We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.

Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.

The Role

We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.

You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.

Key Responsibilities

• Research grant funding opportunities suitable for a grassroots, tenant-led organisation
• Draft and submit grant applications to trusts, foundations, and statutory funders
• Maintain a simple funding pipeline and track deadlines
• Work with staff and volunteers to gather service data, outcomes, and case studies
• Assist with basic funder monitoring and reporting

About You

Essential:

• Strong written communication skills
• Good organisational skills and reliability
• Commitment to social justice and housing rights

Desirable (but not essential):

• Experience of grant writing or fundraising
• Knowledge of social housing, tenant organisations, or advice services

We particularly welcome applications from people with lived experience of social housing.

What We Offer

• Flexible volunteering hours
• Support, supervision, and guidance
• The opportunity to contribute to a unique and historic tenant-led organisation
• Experience in grant writing within the voluntary and housing sectors
• References provided where appropriate

Main responsibilities 

Provide thought leadership on the role of safeguarding in Easing Anxieties’ fundraising, marketing, communications, and help keep everyone involved safe and to the standards set.

Translate the risks and opportunities of digital for other trustees, to enable the board as a whole to engage in an informed way.

Take the lead in evaluating safeguarding procedures for the future of Easing Anxieties for the board.

Provide strategic oversight of Easing Anxieties implementation.

Draw on your networks to support our work.

Help ensure that the executive / operations teams have the capabilities that they need to implement the strategy.

Provide safeguarding training for all board and trustee members

Qualities of a safeguarding trustee

Having an investment and understanding of children’s safety 

Have clear past in safeguarding or HR roles 

Have good and clear interpersonal and communication skills 

Ability to work with conflict and emotionally distressing matters.

Ability to produce and develop guidance and resources.

Long-term commitment to Easing Anxieties

In addition to the above, the Digital trustee has the same responsibilities and qualities as all trustees:

Responsibilities of all trustees

Support and provide advice on Easing Anxieities’s purpose, vision, goals and activities. 

Approve operational strategies and policies, and monitor and evaluate their implementation.

Oversee Easing Anxieites’ financial plans and budgets and monitor and evaluate progress. 

Ensure the effective and efficient administration of the organisation.

Ensure that key risks are being identified, monitored and controlled effectively.

Review and approve [charity name]’s financial statements.

Provide support and challenge to [charity name]’s CEO in the exercise of their delegated authority and affairs.

Keep abreast of changes in [charity name]’s operating environment.

 Contribute to regular reviews of [charity name]’s own governance.

Attend Board meetings, adequately prepared to contribute to  discussions.

Use independent judgment, acting legally and in good faith to promote and protect Easing Anxieites’ interests, to the exclusion of their own personal and/or any third party  interests.

Contribute to the broader promotion of Easing Anxieites’ objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

 Essential qualities and attributes of all trustees

Willingness and ability to understand and accept their responsibilities and liabilities as  trustees and to act in the best interests of the organisation.

Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

Effective communication skills and willingness to participate actively in discussion. 

A strong personal commitment to equity, diversity and inclusion.

Enthusiasm for our vision and mission.

Willingness to lead according to our values Easing Anxieites. 

Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms of appointment

Terms of office

Trustees are appointed for a [2] year term of office, renewal for [2] further terms to a maximum of [10] years.

This is a voluntary position, but reasonable expenses will be reimbursed.

Time commitment

Attending [4] Board meetings annually. Currently meetings are held remotely.

You will be a member of a sub-committee which will meet [6] times in a year.

Book Aid International is the UK’s leading international book donation and library support charity. Every year we work with our partners to provide over one million brand-new books worldwide.

We are looking for volunteers to support our small, friendly warehouse team in Swindon.

If you’d like to make a hands-on contribution to sharing the power of books worldwide, and you have a few hours a week you can offer on a regular basis, we’d love to hear from you.

The role includes assisting in preparing book shipments by selecting titles accurately from a provided pick list and using handheld scanners.

You will contribute to the overall safety of the working environment by following health and safety practices, and contribute to a positive team environment.

You must be able to stand for extended periods and perform light lifting duties, including handling and placing individual books.

You must be over 18.

Please visit our website for more information including how to apply. 

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

This Role Ensures Content Reaches Its Full Potential

At Tell My Truth and Shame the Devil C.I.C., we create thousands of pieces of content daily, but content is only effective when it reaches and resonates with communities.The Ambassador Content Enablement Officer ensures that our network of ambassadors knows exactly how to use content effectively, aligning messaging, timing and call-to-actions to maximise impact.This is not a content creation role. It is a teaching, coordination and enablement role critical to turning production into real-world change.

Purpose of the the role:

Train and guide ambassadors on how to use CIC content across platforms. Deliver weekly “what to post” packs with clear instructions. Ensure content is used safely, ethically and effectively. Collect feedback from ambassadors and report trends back to creators and leadership. Monitor adoption and alignment with campaign and CIC priorities. You are the bridge between content and community action.

About the role:

The Volunteer Ambassador Content Enablement Officer plays a crucial role in empowering our community to share, speak and act with clarity and purpose. This role focuses on enabling ambassadors, volunteers and supporters to create and amplify content that aligns with our mission and values. Through this role, you’ll help transform individual voices into collective momentum, ensuring that every ambassador feels equipped to contribute meaningfully and that the organisation’s message is consistently visible, coherent and impactful.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in social media, content creation, community engagement or digital communications.
• Experience in Program or campaign management and Training or coaching distributed teams.
• Monitoring and reporting adoption and impact.
• Demonstrated ability to translate ideas, values, or initiatives into clear, engaging content.
• Deliver weekly “what to post” packs with clear instructions.
• Understands how content translates into real-world outcomes.

Desirable / Can Be Developed:

• Experience or confidence with basic graphic design, video or multimedia content tools. 
• Ability to interpret social media or content performance data to guide improvements.
• Growing confidence in mentoring volunteers or ambassadors in content creation.

Qualifications:

• Familiar with social media platforms, content tools and analytics. 
• Experience working with volunteers, ambassadors or community members to support content creation or advocacy. 
• Professional experience and practical skills are highly valued

Main Responsibilities/ Key Duties

• Act as the primary point of contact for ambassadors and volunteers regarding content creation and sharing.
• Provide guidance, tools and resources to enable community members to produce content that aligns with organisational messaging and values.
• Develop templates, guides and resources that make content creation accessible and effective for volunteers.
• Train ambassadors and volunteers on best practices for digital storytelling, social media posting and engagement.
• Review volunteer-generated content to ensure it reflects organisational values, tone and messaging standards.
• Monitor the impact of volunteer content and identify opportunities to amplify strong messages.
• Share insights with the Social media Director to inform strategy and future initiatives.
• Track volunteer engagement, content production and impact metrics where appropriate.
• Serve as a role model for authentic, values-aligned communication.
• Ensure all volunteer content and interactions uphold the organisation’s integrity and mission.

Safeguarding & Ethics Responsibility:

All content and ambassador guidance must align with:

• Trauma-informed principles.
• CIC safeguarding and ethical policies.
• Privacy and consent standards.
• You ensure ambassadors use content responsibly and safely.

What You Gain:

• Founding experience in community enablement at scale.
• Leadership and coordination skills in social media and volunteer management.
• Influence over the CIC’s outreach and impact.
• Priority consideration for future paid roles.
• Direct contribution to community trust, safety, and mobilisation.
• This role builds strategic facilitation, operational leadership and training expertise.

What This Role Is Not For:

This role is not suitable if you:

• Want to create content instead of enabling it.
• Avoid communication or teaching responsibilities.
• Prefer low-commitment volunteer work.
• Seek immediate paid employment.
• Are uncomfortable working with sensitive or trauma-informed content

 Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real responsibility for amplifying CIC impact.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• A practical discussion about ambassador enablement, workflows and feedback systems. 
• If you believe that great content is only as powerful as its use and that teaching and enabling others is a critical part of change, this role is for you.

A Final Word
Building bridges, not just content. Turning inspiration into action

If you know that: Every voice matters, every story counts. Impact matters more than reach.

Are you passionate about driving positive environmental change? Do you thrive in bringing people together to achieve shared goals? St John is looking for a volunteer Environmental Sustainability Community of Practice Lead to help shape and advance our sustainability initiatives. 

As the CoP Lead, you will play a pivotal role in guiding St John’s approach to environmental sustainability. You will inspire teams, foster collaboration, and support initiatives that reduce our environmental footprint. This is your chance to help the organisation reach its Net Zero ambitions, align with ISO 14001 standards, and embed sustainable practices across all operations. 

Key Responsibilities will be to lead and coordinate the Environmental Sustainability Community of Practice, ensuring alignment with organisational environmental goals. Support Officers and Regional Champions in delivering initiatives, sharing best practices, and engaging volunteers and colleagues. Promote and embed sustainable practices throughout operational and strategic activities. Facilitate co-design of tools, resources, and shared decision-making within the community. Monitor progress against environmental objectives and report on impact to senior leadership. Identify opportunities and champion innovative solutions to enhance sustainability practices. About You Strong leadership, collaboration, and interpersonal skills. Experience in environmental sustainability, community development, or related practice. Ability to inspire, motivate, and engage volunteers and colleagues at all levels. Strong organisational and communication skills. Knowledge of, or willingness to learn about, environmental standards and frameworks (e.g., ISO 14001, Net Zero initiatives). Ability to analyse and present sustainability-related data (optional). Training and Support Mandatory: Welcome session, St John policy training, and safeguarding training. Optional: Role-specific sustainability training, workshops, and external professional development. Travel and subsistence covered for CoP-related events and meetings. Screening Requirements Right to volunteer Two references Join us in making a real difference. Lead a community committed to creating a greener, more sustainable future at St John. Apply Now and Drive Environmental Change!

As a Community of Practice Lead, you will play a crucial role in establishing and guiding a national community of practice. You will provide strategic leadership, coordination, and oversight across the community of practice, ensuring that efforts within the community across the country align with national standards and priorities while avoiding duplication of efforts.

As a Community of Practice Lead, you will:

• Support and lead the national community of practice.
• Inspire and guide community members to deliver impactful initiatives.
• Foster collaboration, strengthen professional engagement, and champion inclusivity and support.
• Play a critical role in shaping the future success of our organisation.

For more information about this role, please see the role description. 

Information regarding the Welcome Event and Induction will be provided at the Interview.

The closing date for this vacancy is the 31st March 2026

Women & Families Resource Centre (WFRC)
Location: On-site – Wolverhampton
Reports to: Executive Director / Operations Manager
Contract Type: Volunteer Part-Time
 

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton. We support, empower, and advocate for women and children facing crisis or challenging circumstances.

Our aim is to actively encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions.

The Wolverhampton Baby Bank, our flagship service, provides essential items and support to families with children aged 0–3. Through donated essentials and community engagement, we offer:

• Nappies, wipes, clothing, toys, and bedding

• Support services for new parents, including drop-in groups

• Befriending support for pregnant women and new mothers

• Referrals and connections to additional community services

As WFRC stabilises and restructures following recent operational challenges, we are seeking a strong, structured, and compassionate Baby Bank Manager to lead the service forward.

The Role

The Baby Bank Manager will lead the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service.

This is a critical leadership role combining operational management, volunteer coordination, stock oversight, client support, compliance, and reporting.

WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The successful candidate will embed systems and processes that ensure continuity beyond individuals.

Key Responsibilities

1. Service Leadership & Delivery

• Oversee the daily operations of the Baby Bank

• Manage referrals and client appointments

• Ensure families receive timely, dignified, and professional support

• Maintain a welcoming and safe environment

• Gradually re-establish and scale services in line with operational capacity

2. Volunteer Management & Retention

• Recruit, induct, and supervise volunteers

• Implement the structured volunteer model:

  • Maximum 3 core days per week

  • 6 hours per day

  • Minimum 12 hours per week for structured volunteers

• Conduct 6-week volunteer reviews before confirming long-term placement or expense reimbursement

• Align volunteer roles with motivations and strengths

• Prevent volunteer burnout and overcommitment

• Maintain consistent scheduling and continuity

3. Stock & Inventory Management

• Oversee intake, sorting, and distribution of baby items

• Maintain structured categorisation and storage systems

• Ensure all items meet safety and quality standards

• Monitor stock levels and identify shortages

• Maintain clear inventory tracking processes

4. Corporate Volunteer Coordination

• Organise and coordinate corporate volunteering days

• Prepare structured task plans

• Maximise productivity during corporate sessions

• Build relationships with local business partners

5. Administration & Digital Systems

• Maintain accurate digital records

• Update Charity Log database and collate reports

• Support digital onboarding and documentation systems

• Improve workflow automation and structured documentation

• Ensure full compliance with Data Protection regulations

6. Funding & Impact Reporting

• Maintain accurate service data for monitoring and reporting

• Track outputs and outcomes

• Support funding applications and grant compliance

• Contribute to resilience and operational funding reporting

7. Communication & Leadership

• Attend weekly operational meetings

• Maintain structured communication with leadership

• Escalate urgent operational issues promptly

• Foster a positive and collaborative team culture

8. Compliance & Safeguarding

• Adhere to Equal Opportunities, Health & Safety, Complaints, and Confidentiality policies

• Maintain safeguarding standards when working with vulnerable families

• Promote a safe working environment

9. General Responsibilities

• Take meeting minutes when required

• Support general administrative tasks

• Undertake additional duties as reasonably required by the Office Manager

Person Specification

Essential:

• Experience in service coordination, charity, or community services

• Experience managing volunteers or small teams

• Strong administrative and record-keeping skills

• Basic proficiency in Microsoft Office and digital systems

• Understanding of safeguarding and confidentiality principles

Skills & Attributes:

• Strong leadership and organisational skills

• High attention to detail

• Excellent communication and interpersonal skills

• Empathy and sensitivity when working with vulnerable families

• Ability to build structure in previously unstructured environments

• Strong problem-solving and decision-making ability

• Ability to manage multiple priorities during a rebuilding phase

• Accountability and reliability

Why Join WFRC?

This is an opportunity to lead and shape a flagship community service during a critical rebuilding phase. You will play a direct role in supporting vulnerable families and creating structured, sustainable systems that will strengthen the organisation long-term.

If you are operationally strong, structured, compassionate, and ready to lead meaningful change, we would love to hear from you.

Lead Women's Aid Luton as Chair of Trustees. Provide strategic leadership to a specialist charity supporting women and children affected by domestic abuse. Guide our next chapter at a pivotal time, shaping our future and strengthening our impact in the community.

What will you be doing?

The role of the Chair is to provide leadership and direction to the Board of Trustees, enabling the board to fulfil their responsibilities for the overall governance and strategic direction of the organisation. The Chair will hold the Board and Executive Team to account for the Charity's mission and vision, providing inclusive leadership to the Board of Trustees, ensuring that each trustee fulfils their duties and responsibilities for the effective governance of the charity.

As Chair, you will help guide the organisation's strategic direction, support the Chief Executive and Board, and ensure Women's Aid in Luton remains resilient, sustainable, and true to its values. You will play a key role in shaping the charity's future and championing its work within the local community.

The Chair will work in partnership with the Board of Management, supporting them to achieve their vision for the organisation. This includes chairing meetings of the Board of Trustees effectively and efficiently, bringing impartiality and objectivity to the decision-making process, and ensuring Trustees are fully engaged and that decisions are taken in the best, long-term interests of the Charity.

You will establish and build a strong, effective and constructive working relationship with the Chief Executive, ensuring she is held to account for achieving agreed strategic objectives while supporting her and respecting the boundaries which exist between the two roles.

The Chair will act as an ambassador and the public face of the charity in partnership with the Chief Executive, representing the charity at external functions, meetings and events. You will help facilitate change and address any potential conflict with external stakeholders.

Demand for our services continues to grow, while the wider context for charities and particularly those supporting vulnerable women and children, remains challenging. Strong, thoughtful governance is therefore more important than ever. The Board plays a vital role in providing strategic leadership, supporting the staff and volunteers, and ensuring that Women's Aid Luton remains sustainable, resilient, and true to its mission.

What are we looking for?

EXPERIENCE

• An understanding and passion for the Violence Against Women and Girls Sector
• Experience of operating at a senior strategic leadership level
• An understanding of UK charity governance and working with or as part of a Board of Trustees
• An ability to network with both internal and external stakeholders
• Sensitivity and discretion in dealing with staff and service user issues
• Significant experience and success in leading groups of people in either a professional or voluntary capacity to achieve results.
• Experience of chairing meetings.
• Significant experience of managing, motivating, and developing people.
• Strong experience of developing, deploying, and evaluating strategic plans with a view to maximising impact and benefit.
• Experience of financial management and a broad understanding of charity finance issues

SKILLS AND ABILITIES

• Exceptional leadership skills; able to cultivate effective collaboration but also comfortable in taking responsibility for difficult choices.
• Effective strategic communicator: able to articulate Women’s Aid Luton’s vision and engage and inspire others both within the organisation and externally.
• Highly effective relationship and alliance building abilities.
• Sound judgement with high capacity for self-reflection.
• Capacity to support both Board and Executive development.
• An ability to work within the realistic expectations and limitations for the Charity

ATTRIBUTES

• Dynamic leadership style that guides and inspires the Board and Executive to fulfil their respective responsibilities.
• A strong personal commitment to improving Equity, Diversity, and Inclusion.
• Collaborative approach with excellent interpersonal skills.
• Demonstrate tact and diplomacy, with the ability to listen and engage effectively
• Vbility to commit time to conduct the role well

What difference will you make?

Becoming Chair of Women's Aid Luton is an opportunity to provide leadership that makes a meaningful difference to the lives of women and children affected by domestic abuse. This is a pivotal role within a mission-driven charity, at a time when strong, compassionate governance is more important than ever.

As Chair, you would help guide the organisation through both present challenges and future opportunities, shaping our direction and strengthening our impact for years to come. You will play a key role in shaping the charity's future and championing its work within the local community.

Women's Aid Luton works to support women and children affected by domestic abuse, helping them to find safety, rebuild their lives, and move forward with dignity and confidence. Our services are rooted in compassion, empowerment, and a deep understanding of the complex barriers faced by survivors of abuse. We work closely with our local community and partners to ensure that those who need us most are not left to face these challenges alone.

Our approach is holistic, recognising that safety, healing, and empowerment are all interconnected. We don't just respond to crisis, we work with the whole person, understanding their emotional, practical, social, and long-term needs. Our work is person-centred, meaning that each individual's voice, choices, and goals guide the support we provide.

The impact of domestic abuse can be devastating and long-lasting, affecting not only individuals but families and communities as a whole. Demand for our services continues to grow, while the wider context for charities and particularly those supporting vulnerable women and children, remains challenging.

The Board plays a vital role in providing strategic leadership, supporting the staff and volunteers, and ensuring that Women's Aid Luton remains sustainable, resilient, and true to its mission. If you are inspired by the opportunity to support survivors, strengthen an essential local service, and help create lasting change, we would love to hear from you.

“Joining Women’s Aid Luton as a Board member has enabled me to use my professional expertise in a way that gives back to the community. I know that all the energy and time I give is helping to strengthen the organisation and ultimately the women and children it seeks to support. Joining the Board has been immensely rewarding and I highly recommend it as a valuable way to volunteer your time for a good cause.” – current Board Trustee at Women’s Aid Luton."

Before you apply

Due to the sensitive nature of this role, we will be considering female volunteers only for this post in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). Applicants will be required to have a satisfactory enhanced disclosure through the Disclosure and Barring Service.

Please apply through Reach in the first instance.