Social support work volunteer roles

Purpose of the Role

This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement.

Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed.

Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support.

Main Responsibilities

To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services.

Responsibilities include:

• Engage with asylum seeker residents in a friendly, respectful, and culturally sensitive manner
• Introduce residents to the wellbeing service and encourage participation in activities
• Help build rapport and trust with residents through informal conversation and engagement
• Support the onboarding of participants by assisting with forms and explaining the service
• Assist with facilitating group activities such as board games, expressive and creative activities.
• Encourage participation and inclusion during group activities
• Provide informal emotional support through active listening and supportive conversation
• Help create a welcoming and safe space for participants during sessions
• Support the preparation and organisation of activity materials and resources
• Assist with setting up and packing down activity spaces
• Identify and report any safeguarding concerns or welfare issues to the coordinator
• Maintain appropriate boundaries and follow guidance from staff when supporting residents

The type of person we are looking for:

• Friendly, approachable, and able to engage with people from diverse backgrounds
• Good communication and interpersonal skills
• Empathetic and non-judgemental attitude
• Interest in supporting people experiencing mental health challenges or social isolation
• Ability to work respectfully with people from different cultural backgrounds
• Ability to work as part of a team and follow guidance from staff
• Reliable and able to commit to the agreed volunteering hours
• Understanding of the importance of confidentiality and safeguarding

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Bermondsey Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. 

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.

Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.

Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing groups information to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.

Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively. As a prison volunteer you will:

• Developing skills and confidence
• Teach prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects
• Teaching prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects

It is essential for volunteers to support FCW ethos, believe in rehabilitation, be an excellent teamworker, observe personal boundaries, be reliable and patient to ensure cell groups run smoothly, and have record-keeping skills and have at knowledge of tapestry/needlework. . 

Volunteers work in prisons around the UK dependant on where groups are based, therefore it is requred that volunteers will be able to travel to the relevant prisons. Travel expenses will be reimbursed by the charity. 

Please take some time to read the role description to find put more details about the role and what we offer to our volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in FCW’s workforce.

These include applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQI+, and male identifying applicants as these are currently under-represented in our volunteers groups.

We are looking for two volunteers to join our team and cover our reception once a week for 3.5 hours. 

Our office is just a 10-minute walk from London Bridge, staff are friendly and welcoming, and volunteers tend to stay with us for long periods. Shifts are on Mondays or Tuesdays from 12:30 - 4:00pm. Preferably, you will be free and able to commit to a weekly shift for six months, longer if possible. 

In this role, you will:

• use Outlook to check staff availability and whereabouts 
• screen and transfer phone calls to staff or take message to pass on by email 
• give visitors a warm welcome and ensure they sign in and out 
• respond to requests to send information out, mainly application packs and letters
• assist with outgoing mail, franking and posting 
• help with occasional admin tasks as they arise 

You will need to speak fluently in English, to be a good listener and confident screening phone calls; our clients are Scottish and some have strong accents.  Reliability, commitment and good time keeping are key.

In return, we offer:

• Travel expenses (with proof of purchase), and access to free tea, coffee, fruit and biscuits 
• Training, induction and support, to help you feel confident in your role
• Regular newsletters and annual volunteer social events
• An opportunity to work within a small friendly team (25 staff working from home, office and in the community) 
• Opportunities to help in other areas of our work if you are interested in doing more
• A very warm welcome.

Our office can be quiet sometimes, but not always, and your support will be vital to the smooth running of our office, particular when staff are in meetings or on phone calls.

If you're unsure if this is the right role for you, we can offer a trial period with a review after four weeks, and you are welcome to drop by for a coffee and a chat before you apply. 

You must be 18 or over and live in the London area. Our office has no step free access. 

Are You Creative, Organised, and Passionate About Making a Difference?

Turn your ideas into meaningful experiences as an Activity Coordinator Volunteer. You'll help plan and deliver fun, engaging activities that promote wellbeing, build confidence, and bring people together.

From arts and crafts and games to wellbeing sessions, themed events, and community outings, every activity you support will help create connections, inspire smiles, and make a positive impact on people's lives.

What you will be doing

• Support the planning and delivery of activities based on the interests of service users
• Help facilitate social groups such as coffee mornings, walking groups, and activity workshops.
• Encourage participation and help create a welcoming, inclusive environment.
• Build positive relationships with service users and support them to develop confidence and social connections.
• Work alongside staff to identify new activity ideas and opportunities.
• Assist with setting up and tidying away activities where required
• Provide occasional one-to-one support, such as accompanying service users to appointments, shopping trips, or community activities.

The skills you need

• Friendly, approachable, and a good listener
• Organised and dependable.
• Confident engaging with a diverse range of people.
• Creative and interested in helping others try new activities.
• Respectful of confidentiality and professional boundaries
• Able to work as part of a team.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Could you use your financial expertise to help shape the future of a community-focused charity, at a pivotal moment of change?

Voluntary Action North Somerset (VANS) is an established infrastructure charity supporting, connecting and championing voluntary and community organisations across North Somerset and beyond. With a strong local reputation and a clear ambition for the future, VANS plays a vital role in strengthening communities by bringing organisations together, amplifying collective voice, and enabling others to deliver impact.

We’re looking for a new Finance Trustee to help ensure the charity remains financially resilient, sustainable and well-positioned for long-term growth.

Location: Based in North Somerset, working across the South West and beyond
Remuneration: Voluntary, with expenses covered
Time commitment: Approximately 1–2 days per month. Currently, 4 Board meetings and 2 Development Days per annum, 4 Finance Committee meetings, plus occasional ad-hoc meetings, preparation and support around budgeting, annual accounts and financial planning.

About the opportunity

You'll join a committed Board and work alongside the Chief Executive, Finance Committee and external finance support to help oversee the charity's financial health and sustainability.

As Lead Finance Trustee, you'll also chair the Finance Committee, helping to ensure robust financial oversight, effective governance and informed decision-making.

You'll play a key role in:

• Providing strategic financial oversight and assurance to the Board
• Supporting long-term financial sustainability and organisational resilience
• Chairing the Finance Committee and strengthening financial governance
• Ensuring financial information is accessible for non-financial trustees
• Supporting budgeting, forecasting, reserve management, risk oversight

About you

We're open to different backgrounds and pathways into this role. You may already be a Finance Trustee, Treasurer or Finance Committee Chair, or you may be a senior finance professional looking to take on your first board-level governance role. What matters most is your ability to provide relevant strategic financial leadership and support effective decision-making.

We're particularly interested in people who can:

• Bring a recognised accountancy qualification and strong financial management experience
• Interpret financial information and translate it clearly for non-financial audiences
• Support strategic thinking around growth, sustainability and income diversification
• Balance scrutiny and challenge in a collaborative and supportive way
• Operate confidently at both a strategic and governance level

Previous charity trustee experience would be welcome, but is not essential. Experience of charity finance, accounting regulations and SORP is also highly valuable.

How to apply

A CV or short profile is a great first step. We'd also welcome an informal conversation if you'd prefer to ask some questions first. Amelia Lee at Charity People is leading this search.

Deadline: Applications are being reviewed on a rolling basis. If you feel this approach disadvantages you in any way, please get in touch with Amelia, who will ensure you are given full and fair consideration and do not miss out.

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background, including age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe greater diversity leads to greater results for the charities we work with.

Leeds Memory Walk is back for 2026, and so are our amazing volunteering opportunities. Memory Walk is so much more than a sponsored walk. Every year thousands of people come together to remember and bring hope for a brighter future.  It will take a society to beat dementia and by volunteering at Memory Walk you can be a part of it.

This is a walk like no other; this is thousands of people walking for a better future for those with dementia. Join the volunteer team on Sunday 11th October at Temple Newsam Estate, in Leeds.

There is something for everyone, with roles based in the event site and along the route. Be part of an unforgettable event experience as you cheer at a marshal point, follow the route as a back marker, sell some goodies or congratulate walkers with their finish line medal. You will have the opportunity to pair up with a friend or another volunteer and we’ll make sure you have everything you need! 

Sign up to volunteer at Memory Walk this October! 

What does it look like to Chair a charity at a pivotal moment of change?

Voluntary Action North Somerset (VANS) is an established infrastructure charity supporting, connecting and championing voluntary and community organisations across North Somerset and beyond.

With a strong local reputation and a clear ambition for the future, VANS plays a vital role in strengthening communities by bringing organisations together, amplifying collective voice, and enabling others to deliver impact.

Now, at an important point in its development, the organisation is focused on building on its strengths, refining how it works, and positioning itself to be futureproof. We’re looking for a new Chair to lead the charity into its next phase.

Location: Based in North Somerset working across the South West and beyond
Remuneration: Voluntary, with expenses covered

Time commitment: Governance commitment supported by a Vice-Chair. Currently, 4 Board meetings and 2 Development days per annum, 3-4 Governance group meetings, regular meetings with the CEO, as well as ad-hoc meetings, preparation and urgent matters arising.

About the opportunity

This is a Chair role with real scope to shape both direction and approach. You’ll work alongside a committed Board and Chief Executive to provide strategic leadership, focus on achieving growth, and building a high-performing team and organisation as it continues to evolve.

As Chair, you’ll play a key role in:

• Keeping the Board focused, effective and forward‑looking
• Providing support and constructive challenge to the Chief Executive
• Ensuring clear governance, decision-making, and delivery

About you

We’re open to different backgrounds and pathways into this role. You may already be a Chair, or an experienced trustee or senior leader ready to be one. What matters most is your ability to provide confident, thoughtful and effective leadership.

We’re particularly interested in people who can:

• Operate at a senior strategic level and see the bigger picture
• Build strong, effective relationships across a Board and executive team
• Balance support and challenge in a constructive way
• Bring a level of commercial awareness and focus on sustainability

Experience of the voluntary sector, health or place‑based working would be valuable, but it’s not essential if you can quickly build that understanding.

Why this role matters

VANS has laid solid foundations under the previous Chair’s tenure, with a strong local reputation, passionate people and now gathering momentum.

The next Chair will play an important role in ensuring the organisation is:

· Strategically-focussed, well governed and meets its goals

· Investing in building VANS and financially resilient

• Ready to grow its impact across North Somerset and beyond

This is a unique and special opportunity to meaningfully contribute to an organisation at the heart of community life.

How to apply

A CV or short profile is a great first step. We’d also welcome an informal conversation if you’d prefer to ask some questions first.

Amelia Lee at Charity People is leading this search.

Deadline: As this role has been advertised previously, we will be reviewing applications on a rolling basis. If you feel this approach disadvantages you in any way at all, please get in touch with Amelia, who will ensure you are given full and fair consideration and do not miss out.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

This role is working therapeutically alongside a child/young person on one of our bereavement support programmes in a group setting.  Ideally you will have experience in working with children.

You will be working therapeutically with your allocated child.  You will have a group leader who will guide you through the structure of each day. There is also a program manager who will oversee and facilitate the whole weekend program.

You will also be expected to attend a debrief at the end of the weekend and also complete detailed documentation on the child/ young person you have been working with.

Lunch and refreshments will be provided during a weekend.  We will pay 45 pence per mile to cover your travel expenses. We will provide training (Safeguarding Children, Volunteer Induction Day and other specialist training days).

You will also have the opportunity to observe a weekend programme in action before you work with a child / young person. We will pay for your DBS check and provide you with a t-shirt with our logo on.

We are currently looking for a volunteer to help support our bi-weekly Link Group meeting.

The Link Group is a group of approx. 6 – 8 people with learning disabilities and one Speak Out staff facilitator who meet every two weeks on a Tuesday morning. We work with the Learning Disability Partnership Board, a group of LD providers and BHCC decision makers, to represent the views of the learning disability community in Brighton and Hove. We run surveys and consultations with the LD community to get their views on local issues and policy, as well as working directly with Council teams to design good policy and deliver accessible events.

Recent examples of this are the survey we did about the state of activities and services in Brighton and Hove post-Covid; and working with the Council's Healthy Lifestyles team to make their annual sports and physical activities festival. TakePart, more accessible for people with learning disabilities.

What the role involves:

• Being available for 2 hours every other week to provide self-advocacy group support at Speak Out offices or an alternative venue in the community
• You will be present to support people in a group setting
• You may be required to attend the Learning Disability Partnership board quarterly
• You will adhere to Speak Out’s Code of Practice
• You may be required to help clear up at the end of sessions.

Do you enjoy organising? Would you like to play a key role in making sure things get done!

Our volunteer administrators are instrumental to all the work that we do across Hestia. You will have the opportunity to support staff with a wide range of desk-based and administrative tasks. These behind-the-scenes roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.

What you will be doing

• To support with administration, texting and emailing information to service users, volunteers, and staff
• Support with updating and inputting data into spreadsheets
• Support with making phone calls to follow up and gather needed information.

The skills you need

• Good communication skills
• Good organisation and administrative skills
• Able to maintain good working relationships
• Basic IT skills, comfortable using spreadsheets and emailing

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Position Overview:

An exciting and unique internship opportunity to work closely with SEED Madagascar's operations team in a respected UK international development charity; this position has strong vocational content for anyone looking to break into the international development sector, with future possibilities of progression into roles in SEED.

The postholder will gain experience in international development and gain understanding and skills across a wide range of duties associated with organising international staff and volunteer training, formatting and maintaining policy and procedure documentation, supporting recruitment and job postings, and volunteer programme marketing.

The internship spans a minimum of six months and is a remote role. The diversity of activities that will be undertaken provides training for an early-career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.

Reporting to: Operations and Administration Officer

Location: Remote

Commitment: Part-time, two days a week for a minimum of six months – with full flexibility to choose which two days you work and the option to adjust or change those days as needed.

Salary: N/A (voluntary)

Responsibilities:

1. Supporting the operations team by organising training for incoming international staff, including scheduling induction and training sessions, maintaining accurate training records, and occasionally preparing and updating materials and resources.

2. Supporting the operations team with policy, procedure and recruitment administration, which will include: formatting and updating policy and procedure documentation to a professional and consistent standard; formatting and posting jobs across platforms; and supporting administrative aspects of the recruitment process, such as scheduling interviews.

3. Supporting the operations team in promoting crowdfunding campaigns by creating engaging digital and social media content, assisting with case studies and testimonials, maintaining consistent branding and messaging, and providing general administrative support.

4. Support in developing, updating and implementing organisational databases and systems, support the health and safety culture across the organisation; and assist with administration tasks and any other tasks required by the Operations Officer and International Operations Manager.

It should be noted that the successful candidate will take on a variety of tasks outlined above. While SEED Madagascar will make every attempt to tailor the tasks to the post-holder’s desired area of experience, this will be balanced by the priorities of the organisation.

Desired Knowledge/Experience/Skills/Qualifications

• Hold or be studying towards an undergraduate degree or have an equivalent professional/experiential background.

• Knowledge and/or keen interest in the operations side of NGOs; previous experience in an administrative role would be an asset.

• Knowledge and/or keen interest in NGO marketing and communications; previous experience of content creation or social media management would be an asset.

• Excellent attention to detail and formatting skills, with the ability to produce clear, well-structured, and professionally presented documents such as policies, procedures, and job postings.

• Sound ability to adapt material for different audiences.

• Be able to conduct independent internet research.

• Be able to work both independently and as part of a team.

• Be able to financially support themselves for the duration of their internship as there is no stipend available for travel or sustenance.

• Strong written English is essential; French and/or Malagasy would be an asset.

• Be willing to take on administrative and organisational tasks, such as scheduling, filing, and note-taking, as needed.

Welcome & Reception Volunteer Merseyside

Do you want to help people experiencing the housing emergency?

Information about the role

You’ll be an essential part of the team, welcoming clients and visitors to the hub. You’ll be providing information and key admin support that enables people to get the help they need with their housing.

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside,

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• Meeting and greeting clients and visitors

• Covering reception duties and being the first point of contact for the hub.

• Booking in clients for appointments with our advisors.

• Responding to general enquiries both in person and over the phone.

• Signposting people to other appropriate services.

• General administrative tasks (such as photocopying, scanning, data entry, filing)

This role fights the housing emergency by enabling people who are struggling with housing or homelessness to get the advice and support they need. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

There are no specific skills or experience you need to have for this role, although it may help if you are comfortable communicating with others. The most important thing is that you are caring and want to make a difference in our Fight for Home!

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.