Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Service / Receptionist Volunteer
We’re looking for a friendly volunteer in our Guildford office on Wednesdays to be the first point of contact for our clients coming in seeking advice.
What will you do?
- Complete an introduction to Citizens Advice South West Surrey (CASWS)
- Complete required training for your role
- Provide a customer facing reception service to clients who drop in to see us in our Guildford office, including:
- Ensuring relevant forms are completed
- Assigning clients to Advisers for more detailed support
- Booking appointments
- Monitoring the flow of clients in the drop in
- Assist clients with form filling
- Complete day sheets
- Scan and upload documents to case recording system
- Write up notes on case recording system
- When the drop-in service is at full capacity, ensuring that you understand the clients’ issue and support them by providing information, signposting them to another more appropriate organisation or asking them to attend another CASWS drop in.
- Complete administrative duties including:
- Monitoring emails
- Processing client enquiries both by email and phone
- Sending out appointment information
- Provide Advisers with admin support, where required
- Other ad hoc tasks to support the day to day running of our service
What’s in it for you?
- gain and build on valuable skills and experience such as communication, IT skills and working in a team
- increase your employability
- contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
- work with a range of different people, independently and in a team.
And we’ll reimburse expenses too.
What do you need to have?
You don’t need specific qualifications or skills, but you’ll need to:
- be friendly and approachable
- be non-judgmental and respect views, values and cultures that are different to your own
- have good IT skills
- be calm under pressure
- be able to demonstrate resilience with challenging clients
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- be willing to undertake training in your role
How much time do you need to give?
We're looking for someone who can volunteer on Wednesdays, ideally between 9am and 4pm, though we are happy to discuss volunteering between 9.30am and 3.30pm as well.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
Interested?
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss ‘what you will do’ and how we can support you, please get in touch. To express interest and for an Application Pack, please email us. You can find more information on our website - just follow the link from here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.
This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.
Key Responsibilities
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Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn
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Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice
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Develop content that inspires awareness, connection, and positive action
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Share stories, campaigns, and updates in a sensitive and engaging way
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Maintain content calendars and scheduling systems
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Monitor engagement and respond appropriately where required
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Coordinate with internal team members to ensure accurate and timely messaging
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Maintain brand consistency across all channels
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Stay informed about platform trends and opportunities to increase reach
Skills and Experience Required
Essential:
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Proven experience managing social media across multiple platforms
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Strong understanding of engagement and awareness driven content
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Excellent written communication skills and attention to tone
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Confidence working independently and taking ownership of output
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Strong organisational skills and ability to manage content schedules
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Proactive, reliable, and professional approach
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Genuine connection to the organisation’s mission and values
Desirable:
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Experience managing accounts for charities, community organisations, or purpose led brands
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Familiarity with social media scheduling tools and analytics
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Experience working remotely within a team
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
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Flexible working hours depending on organisational needs
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Workload may vary as campaigns increase
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a key role in shaping how a purpose driven platform communicates with the public
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Help amplify campaigns that support charities and individuals facing difficult circumstances
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Gain valuable senior level experience and portfolio visibility
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Join a mission driven organisation at an exciting stage of growth
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Flexible volunteering that can fit around other commitments
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Opportunity to contribute creatively while making a meaningful difference
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering an exciting honorary placement opportunity for a trainee or newly qualified counsellors/psychotherapists working towards BACP registration or accreditation.
About the Role:
Survivor Service
Honorary therapists work within the Psychotherapy Service team to provide emotional and therapeutic support to young people and children with learning disabilities and autistic people who have experienced abuse or trauma. The post will entail jointly assessing and providing individual therapy and having weekly supervision with our therapists.
Requirements:
· Availability for in-person clinical work on Tuesdays
· Capacity to hold a caseload of up to 3 clients
· Attendance at online clinical supervision on Mondays, either 9.00-11.00am or 11.30am-1.30pm
· Attendance at in-person team meetings on the third Monday of each month (helpful but not mandatory)
· Currently enrolled in (or recently completed) a Level 4 or above counselling/psychotherapy course
· Student member of the BACP, UKCP, HCPC (or equivalent professional body) and adhere to ethical framework of awarding professional body
· Minimum of 50 supervised client hours completed
· Minimum commitment of 1 year
Through our commitment to ethical practice, confidentiality, and inclusivity we offer:
• Ongoing clinical supervision
• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base
• Supportive and collaborative team environment
• Opportunities for further training and psychoeducational workshops
How to Apply:
Please send your CV and a brief cover letter outlining your interest and availability to Cindie Nielsen, Psychotherapy Services Manager
The client requests no contact from agencies or media sales.
Inclusive Boards is delighted to be supporting The Girls’ Network in the search to appoint their next Chair and two Trustees.
About The Girls’ Network
At The Girls’ Network, we believe that no girl should have her future limited by her gender, ethnicity, background or parental income.
Young people from lower-income families are significantly less likely to go on to higher education than their wealthier peers, which can have a lifelong impact on opportunity and earning potential. Recent years have also seen inequalities deepen and young people’s wellbeing adversely affected, particularly following the Covid-19 pandemic. These structural and social barriers disproportionately affect girls and young women from communities of least advantage.
We exist to challenge this inequality. Our mission is to inspire and empower girls and young women from underrepresented backgrounds to realise their ambitions, discover their self-worth, and develop the confidence and capacity to shape their own futures.
We work in communities of least advantage across England to deliver programmes that provide long-term, meaningful support.
About the Opportunities
The Girls’ Network is seeking a new Chair of Trustees to lead and support The Girls’ Network through their exciting next phase of growth, supporting an exceptional, values-driven team and ensuring they remain ambitious, accountable and true to their founding mission.
We are particularly interested to hear from candidates with:
- Experience of strategic leadership and governance within a complex organisation.
- Experience or understanding of the education / schools landscape.
- Good understanding of voluntary sector governance, funding and finance management.
- Thorough understanding of the legal duties, responsibilities, and liabilities of trusteeship.
- Demonstrable financial and commercial acumen, including experience in financial planning, oversight, risk management, and the establishment and monitoring of systems of control and accountability.
- A track record of driving innovation and organisational change, with the ability to apply insight to support the charity’s achievement of its strategic objectives.
- Experience of working across sectoral boundaries, leveraging partnerships and opportunities.
The Girls’ Networks is also seeking two talented and committed Trustees to join their Board. We are particularly interested in hearing from candidates with experience in one or more of the following areas:
- Fundraising
- IT and digital
We are also seeking Trustees from the North East, Merseyside, West Midlands who can bring their lived experience to add value to the Board. We also encourage applications from young Trustees and will support first-time Trustees to bring their valuable perspectives to the Board.