Supporter experience manager volunteer roles in Carshalton, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in supporting victims/survivors of domestic abuse?
We are currently recruiting Trustees to help us take the charity forward into the future.
Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.
The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.
You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.
Prospective candidates will need to:
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Have empathy with the work of the Helpline
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Be able to devote the necessary time and effort
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Have well-developed communication and interpersonal skills
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Have good judgement
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Be able to work as a team
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Have the ability, commitment and drive to take the organisation forward
Trustee Opportunities
For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.
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Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role.
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Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.
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General Trustees: Please see the role description on our website
If you would like to apply please complete the application form on our website. You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.
The client requests no contact from agencies or media sales.
Cardinal Hume Centre is looking for two new trustees to help break the cycle of homelessness for children, young people and families.
Based in Westminster, we support more than 1,400 children, young people and families each year who are facing homelessness and poverty. Through personalised, wraparound services, we work alongside people to build stability, confidence and the foundations for longterm independence — tackling homelessness now to prevent it in the future.
We are recruiting for two complementary trustee roles:
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A trustee with lived experience.
We are looking for another trustee whose personal experience of challenges such as homelessness or insecure housing, migration, poverty or longterm unemployment can help ground our decisions in what truly works. Your insight will strengthen the voice of past, present and future clients at Board level and help us become a more inclusive, responsive organisation.
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A trustee with senior estates, building or facilities expertise.
The Centre owns a large site in central London and is developing a longterm vision for how it can best support our mission over the next 10–15 years. We are seeking someone who can guide, support and challenge our thinking as we plan for the future of our buildings and facilities.
We are deeply committed to building a Board that reflects the diversity, experience and strength of the community we serve.Around 85% of our clients are from Black and minority ethnic backgrounds, and many live with disabilities — perspectives that are not yet fully represented on our Board.We strongly encourage applications from people whose experiences or backgrounds are underrepresented in charity leadership.
Trustees receive a full induction, training and ongoing support. We cover all reasonable expenses — including travel and caring costs — and can learn and make adjustments so every trustee can participate fully, confidently and on an equal basis.
If you share our belief in dignity, welcome and potential- and want to help shape a compassionate, inclusive Centre - we would love to hear from you.
The role closes on Monday 11 May 2026. For further information, please read the job pack.You can contact the CEO for an informal conversation
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Registered in 1999, Daybreak is a charity whose foundations are in growing the practice of Family Group Conferences in the UK. From this, we have seen the positive impact that occurs when families and communities are empowered to take action when faced with challenging situations.
People and communities often feel disempowered - especially those whose lives are influenced by the systems around them. However, we know that people can take action to support each other and choose what action to take when given the right opportunity to have their voice heard.
This is why we believe in a world where families, people’s wider social networks, and communities work together to make decisions and proactively solve the problems affecting their lives.
Now, utilising a range of family led decision making approaches and working alongside partner organisations and within the community, we bring people together to create opportunities for them to communicate, work together, and choose what actions to take, in order to move forward, be safe, and thrive.
Throughout our various programs, our work centres around the principles of voluntary participation, transparency and openness for all, advocacy for those who need it, and for our contribution to be facilitative not prescriptive.
Who we’re looking for
We are looking to welcome two new members to our Board of Trustees.
To serve as one of Daybreak’s trustees is to play a fundamental role in enabling our charity to pursue its vision, mission, and values. Your contribution to discussions and decision-making at the highest level of our organisation will ensure that we can continue to provide our services to those in need of our support.
The role is more focused on strategy than detail. You will offer crucial guidance and support to management in developing a growth strategy that will allow Daybreak to reach more people and touch more lives.
There is no requirement for you to have experience as a Trustee. All we need is a willingness to use your skills and expertise to support Daybreak, a desire to make a difference for our service users, and a commitment to active participation in the role.
We would especially welcome applications from those with experience in Data, Digital and either Children or Adult Social Services.
The time commitment involved is around thirty hours per year, though a wide range of opportunities to get involved in the Board’s work will be provided. Board meetings are usually held quarterly in Hampshire or online.
What we offer
As a trustee you will be given:
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Induction and ongoing support.
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Board-level experience in a friendly environment, with the opportunity to exercise your existing skills and develop new ones. Our Board contains a diverse range of individuals from various backgrounds, including business and family services, and you will be able to tap into and learn from the breadth of knowledge that they possess.
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Scope to drive a growth strategy designed to expand our services and allow us to give more families and communities the chance to take control of their circumstances. Your experience and insight will be vital in enabling us to channel the power of families and communities coming together to strengthen the bonds between them.
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A comprehensive insight into the charitable sector, the challenges it faces, and how these challenges can be overcome.
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The opportunity to make a real difference to the lives of children, young people, and their families. Your strategic input will help spur positive change and empower families and communities to overcome their unique challenges, and you will see the beneficial impact of your decision-making play out across our services.
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The knowledge that your contribution has helped secure the best possible results for service users and navigate the challenges our charity faces. By helping us, you will help families to find more workable solutions to their problems, while avoiding plans being imposed upon them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dose of Nature is a mental health charity dedicated to improving the mental health and wellbeing of individuals through increased engagement with the natural world. We are pleased to be recruiting three trustees to expand our board at this pivotal and exciting point in the evolution of the organisation.
About Dose of Nature
Our work is grounded in a strong and growing body of scientific evidence demonstrating the physiological and psychological benefits of spending time in nature. We deliver ‘nature prescriptions’ to people referred directly by their GP with a wide range of mental health challenges, including depression, anxiety, trauma, stress and addiction. Our individual ten-week programme offers a genuine alternative to both medication and more traditional psychological interventions, and one that is effective, sustainable, and accessible to all. Through a combination of psychoeducation, first-hand experience, and practical and motivational support, we help people develop a greater connection with nature and inspire lifestyle changes that have a significant and lasting impact on mental wellbeing.
Role Description
Role title: Trustee (three roles available)
Details: This is a voluntary role with quarterly 2-hour Trustee meetings held in-person at the Dose of Nature Hub, Pensford Field, Kew. The role is likely to take the equivalent of up to one day per month.
What we are looking for
We are at a key point in the evolution of Dose of Nature as we look to build on the successes of the Dose of Nature model and make the intervention accessible to more people.
We have an exceptionally skilled Board of Trustees and are looking to recruit new trustees with the following additional skills to complement the current board:
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understanding and experience of the NHS commissioning landscape, ideally in the field of mental health
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understanding and experience of the evolution of evidence-based practise in the NHS (NICE guidelines etc.), ideally in the field of mental health
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organisational strategy and development, to be applied to the scaling of a charity
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experience of larger charities
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leadership development and
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communications and influencing, ideally in the health and/or charity sectors.
Role summary
Dose of Nature aims to grow its influence in the sector and to extend its reach, in order that more people can access the mental health benefits of nature. Trustees play a crucial role in guiding and monitoring this development to ensure Dose of Nature is operating within the constraints of its available resources and funding.
See the attached Recruitment Pack for the Duties, Personal skills and qualities and Terms of appointment for Trustees.
How to apply
Click the CharityJob Apply button below. You’ll be asked to submit a CV and supporting statement about your relevant skills, background and motivation.
Closing date: 21 April, 2026.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if successful candidates are found.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.
What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Week
Key requirements
- 1 reference Criminal record check
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
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Currently looking for applicants within the Belfast Area only!
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Make a Smile
Location: Remote - UK-based (with opportunities for occasional in-person involvement)
Commitment: Flexible, approx. 4–6 hours per week
About Make a Smile
At Make a Smile, we believe every volunteer should feel supported, valued, and empowered. Our volunteers are the heart of our charity, and we work hard to break down barriers so that everyone—no matter their background—can get involved and make a difference to children’s lives.
The Role
The Supporting Chapter Manager provides support to Chapter that are deemed to be struggling. They should assess chapters frequently to ensure they have a clear awareness of what a chapter requires support, in addition to input from other Trustees. They will then provide hands on support to the struggling chapters with focus on recruitment, events and costumes.
What You’ll Gain
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Hands-on experience in volunteer management and co-ordination.
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The chance to make a lasting impact in the areas needing the most support.
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Opportunities to develop leadership, communication, and management.
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The satisfaction of knowing you’re helping volunteers feel supported, engaged, and empowered.
Time Commitment
This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on activities or events.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.
What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.
What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies
In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers
How often will I be needed?
- 4 Hours per Month
Key requirements
- This role requires 1 reference.
Location
Region
- Northern Ireland
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.
This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.
Key Responsibilities
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Identify and approach potential affiliate partners, collaborators, agents, and networks
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Introduce individuals and organisations to the platform and explain how they can get involved
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Support onboarding of new collaborators and affiliates
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Build and maintain positive relationships with partners and introducers
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Encourage ongoing engagement and participation
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Maintain regular communication to nurture long term partnerships
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Coordinate with internal team members to ensure smooth onboarding
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Provide clear information about roles, expectations, and opportunities
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Maintain accurate records of outreach and partnerships using our CRM management system
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Represent the organisation professionally in all communications
Skills and Experience Required
Essential:
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Experience in outreach, partnerships, business development, or relationship building
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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Strong networking ability and proactive approach
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
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Experience using a CRM or similar database system
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Highly organised with strong attention to detail
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Ability to work independently and manage multiple contacts
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Professional, reliable, and personable manner
Desirable:
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Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience in affiliate programmes, partnerships, or community building
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Experience working remotely within a team
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Interest in charitable or social impact work
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
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Flexible working hours depending on organisational needs
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No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a key role in expanding a platform designed to create meaningful impact
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Help build networks that support fundraising for UK causes
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Gain valuable experience in partnerships, outreach, and growth strategy
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Join a mission driven organisation at an exciting stage of development
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Flexible volunteering that can fit around other commitments
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Opportunity to build a wide professional network across multiple sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
We are looking for a friendly and motivated volunteer to support our Governance Manager with various administrative tasks.
You will help us to ensure we only store up to date and relevant information in compliance with policies such as Document Retention and Disposal, Confidentiality, Data Protection and Health and Safety among others.
This is the perfect opportunity for anyone looking to use their administration and organisation skills to support an organisation working with vulnerable women. If you are looking to gain hands-on experience in governance and charity administration in a supportive environment, this is the perfect opportunity for you! We will provide relevant training and help you to identify career development opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.
This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.
Key Responsibilities
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Monitor and support all live prize draw campaigns on the platform
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Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support
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Schedule, diarise, and send campaign communications using approved templates
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Coordinate with internal team members when campaigns go live
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Provide reminders, tips, and prompts to help creators maximise engagement
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Respond to creator enquiries and provide assistance as needed
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Conduct support calls where appropriate
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Maintain accurate records of communications and campaign progress using our CRM management system
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Ensure all tasks are completed in a timely and professional manner
Skills and Experience Required
Essential:
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Strong customer service experience
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Excellent written and verbal communication skills
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Confidence using computers and online systems
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Experience using a CRM or similar database system
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Strong organisational skills and attention to detail
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Ability to manage multiple tasks independently
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Supportive, positive, and professional approach
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Reliable and proactive working style
Desirable:
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Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience supporting clients, customers, or account holders
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Experience working remotely within a team
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Interest in charitable or social impact work
Working Arrangement
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Fully remote position
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Flexible hours depending on the number of live campaigns
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Workload will vary as the platform grows
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a key role in supporting campaigns that raise funds for UK causes
-
Gain valuable experience in campaign coordination and client support
-
Join a mission driven organisation at an exciting stage of growth
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Flexible volunteering that can fit around other commitments
-
Opportunity to build professional relationships across the charity and creator sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.
This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.
Key Responsibilities
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Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform
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Guide partners through the onboarding process from first contact to launch
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Build and maintain strong, trusting relationships with both organisations and individuals
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Act as a key point of contact for enquiries, support, and reassurance
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Maintain regular communication to sustain engagement and rapport
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Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism
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Coordinate with internal team members to ensure partners receive timely assistance
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Provide clear information about how the platform works and what to expect
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Maintain accurate records of communications and partnership activity using our CRM management system
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Ensure all interactions reflect empathy, professionalism, and respect
Skills and Experience Required
Essential:
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Strong relationship management or engagement experience
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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High level of empathy and emotional intelligence
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Ability to communicate sensitively with people experiencing challenging circumstances
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
-
Experience using a CRM or similar database system
-
Highly organised with strong attention to detail
-
Ability to work independently and manage multiple relationships
-
Professional, reliable, and approachable manner
Desirable:
-
Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
-
Experience working with charities, community groups, or support services
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Experience in partnerships, outreach, or fundraising roles
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Experience working remotely within a team
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
-
Flexible working hours depending on organisational needs
-
Occasional support calls or meetings with partners
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No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a vital role in supporting charities, families, and individuals during significant moments in their lives
-
Help build partnerships that enable meaningful fundraising and impact
-
Gain valuable experience in relationship management and community engagement
-
Join a mission driven organisation at an exciting stage of growth
-
Flexible volunteering that can fit around other commitments
-
Opportunity to build meaningful professional relationships across the charity and community sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Big House
The Big House Multibank exists to improve lives and build a more sustainable Scotland by reducing waste, maximising resources, and supporting families facing hardship. We do this by redistributing surplus goods from corporate partners to frontline organisations, schools, social workers, health visitors and community groups who support families in crisis.
Based in Fife, with satellite hubs in Dundee, Perth and Edinburgh, and expanding across Scotland, we combine environmental action, social justice and community partnership to tackle poverty, reduce pollution and strengthen local support systems.
Our work supports families to stay together, children to thrive, and communities to flourish while diverting significant volumes of surplus goods from landfill.
Our Ambition
Our 2026 Business Plan sets out an ambitious growth agenda, including:
- Doubling the volume of goods distributed
- Expanding into the Glasgow City Region
- Introducing digital inventory and tracking systems
- Embedding wrap-around care pathways for families
Strengthening our circular economy and environmental impact
Increasing fundraising, communications and corporate partnerships
To deliver this, we are strengthening our Board to ensure excellent governance, strategic leadership, and a clear focus on impact, purpose and people.
Purpose of the Role
To provide strategic leadership and governance, ensuring The Big House fulfils its charitable objectives, operates effectively, and remains sustainable, accountable and impactful.
Key Responsibilities
- Set and uphold the strategic direction of the charity
- Ensure legal, regulatory and financial compliance
- Provide oversight of risk, safeguarding and organisational performance
- Support and challenge the executive team constructively
- Act as an ambassador and advocate for The Big House
Legal Duties
Trustees share collective responsibility for:
- Acting in the best interests of the charity
- Managing resources responsibly
- Ensuring accountability and transparency
- Complying with charity law and governance best practice
Skills & Experience We Are Seeking
We are seeking individuals with senior-level expertise in one or more of the following areas:
- Safeguarding & Social Care - senior experience in social work, education, health, early years or family support services, with strong safeguarding expertise.
- Supply Chain, Logistics & Warehousing - experience in logistics, operations, warehousing, fulfilment, or supply chain transformation.
- Digital Transformation & Data Governance - experience delivering digital systems, data governance, cyber security or operational technology.
- Circular Economy & Environmental Leadership - background in sustainability, reuse, recycling, environmental strategy or circular economy innovation.
- Corporate Retail, FMCG & Surplus Partnerships - senior experience within retail, manufacturing or FMCG, particularly in surplus, ESG or supply chain partnerships.
- Social Enterprise & Scale-Up Leadership - experience growing mission-led organisations, trading models or hybrid charities.
We also welcome candidates with strengths in:
- Finance, audit and risk
- Fundraising and philanthropy
- Communications, brand and public affairs
We are seeking Trustees who demonstrate:
- Strategic thinking and sound judgement
- Strong interpersonal and communication skills
- Integrity, empathy and emotional intelligence
- Commitment to social justice and environmental sustainability
- Willingness to contribute time, expertise and energy
- Ability to challenge constructively and support collaboratively
We particularly welcome applications from individuals who:
- Bring lived experience of poverty or inequality
- Are underrepresented in charity governance
- Are at an earlier stage of their Board career
Timeline:
- We are recruiting Trustees on a rolling basis to allow flexibility and to ensure we appoint the right people at the right time as the organisation continues to grow.
- Applications will be reviewed as they are received, with interviews scheduled throughout the year.
- Appointments will be made on a rolling basis, with new Trustees formally ratified at the next appropriate Board meeting or Annual General Meeting (AGM), in line with our constitution.
- While we anticipate a number of appointments during 2026, we encourage early applications and expressions of interest at any point.
For more information, please download the job description attached in this advert.
A CV (maximum 3 pages) and a short supporting statement (maximum 2 pages) outlining:
• Your motivation to become a Trustee
• How your skills and experience align with our needs
• What you would bring to our Board
The Big House Multibank reduces waste and supports families in Scotland by redistributing surplus goods to families across the country.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.
What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.
What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies
In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers
How often will I be needed?
- 4 Hours per Month
Key requirements
- This role requires 1 reference.
Location
Region
- Scotland
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people
