Training management volunteer roles

Do you have experience in the legal sector and a passion for making a difference? We are seeking a new Trustee with legal expertise to help guide our strategy.

Key responsibilities

Governance and strategic leadership

• Actively participate in Board meetings and relevant Board committee meetings (e.g. Governance), providing objective advice on strategic direction, performance and resources.
• Work with the Chair, Chief Executive and other trustees to ensure the charity maintains the highest standards of governance, complies with all relevant laws and regulations and delivers on its mission.
• Contribute to the development, scrutiny and approval of organisational strategies, major projects and investment decisions, ensuring alignment with long-term goals.
• Champion the charity’s values, diversity and inclusion and ethical standards at all times.

Legal oversight and stewardship

• Support the organisation in complying with its governing documents, charity law, and other relevant legislation.
• Safeguard the organisation’s assets and ensure they are applied exclusively for charitable purposes.
• Support the Board in understanding legal duties, responsibilities, and liabilities.
• Contribute to setting and reviewing the organisation’s strategic direction.
• Monitor performance and ensure accountability across all areas of operation.
• Ensure financial stability and integrity, approving budgets and monitoring expenditure.
• Act as an ambassador for the organisation, promoting its mission and values.

Person specification

• Qualified solicitor or barrister or significant experience in legal practice
• Strong understanding of charity law, company law, compliance and governance frameworks
• Commitment to the organisation’s values and objectives
• Experience and understanding of the role of Company Secretary
• Experience at senior leadership level
• Exceptional communication, influencing and stakeholder management skills.
• Strategic thinker, capable of balancing detail with the bigger picture, and exercising sound independent judgement
• Deep commitment to the mission, vision and values of the charity, including principles of equality, diversity and inclusion.

Time commitment

This appointment requires a commitment to Rennie Grove Peace Hospice Care to attend quarterly early evening meetings of the Board of Trustees and serve on at least one Board committee (Governance Committee), with additional meetings as required.

In addition to attending meetings, trustees will need to make time to read and evaluate papers. All our trustees are encouraged to actively participate and engage in external events and networking to represent and promote the charity, where requested.

Appointments are usually for a term of three years with the possibility of two further three-year extensions by mutual agreement up to a maximum term of nine years.

Remuneration

This is a voluntary, unpaid trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with the charity’s policy.

The benefits of joining our Board of Trustees include:

• Professional recognition
• Networking opportunities with fellow trustees as well as access to forums and communities of likeminded trustees at other organisations.
• Training and support to get the best out of the role.
• Career development: Diversify your experience and demonstrate leadership, governance expertise and commitment to public service.

Application process

Please submit a covering letter outlining how your skills and experience would contribute to Rennie Grove Peace Hospice Care in your role as Trustee, together with a recent CV.

The supporting statement should demonstrate why you want to join our charity, your suitability for this role and specifically address the key elements of this role specification.

If your skills and experience fit, you will be shortlisted and final selection will be via a two-stage formal interview process with the Chair of Trustees, Chief Executive and one or two other Trustees.

Deadline for applications: 5pm on Friday 13 February

Interview dates: 26 February and 11 March

About Us

Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.

Our Work Environment Includes:

• On-the-job training
• Growth opportunities
• A relaxed atmosphere
• Flexible working hours

Job Description

SAPUK is looking for volunteers to assist with our support services, which run daily from 6am to 11pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices.

Over the years, our dedicated team has supported countless individuals, helping them overcome feelings of distress and guiding them away from the darkness. As a volunteer, you’ll be part of a compassionate team, committed to providing life-changing support.

SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritizes mental health and the well-being of both those we serve and our volunteers.

Volunteer Requirements:

• A minimum of 6 hours per week (one shift, or split into two 3-hour shifts).
• Flexible shift options to fit your schedule, with shifts ranging from 6am to 11pm.
• We’re looking for individuals who can commit to at least one shift per week, though we’ll work to accommodate your availability.

Shift Patterns Available:

• 6am - 12pm
  1. 6am - 9am
  2. 9am - 12pm
• 12pm - 6pm
  1. 12pm - 3pm
  2. 3pm - 6pm
• 6pm - 11pm
  1. 6pm - 9pm
  2. 9pm - 11pm

Application Process:

• You must be based in the UK (no overseas applications accepted).
• Strong attention to detail and excellent communication skills are required.
• Strong proficiency in English is essential.
• Successful candidates will be contacted to complete an application and confidentiality form and provide two references (one work-related, one educational or work-related).
• Following the submission of the forms and references, we’ll arrange a call to discuss the role, then provide you with a training video.
• Volunteers will be added to our WhatsApp groups, and you’ll begin shadowing more experienced team members before taking on your own chats.
• Shadowing typically requires 9-18 hours, depending on your confidence level.

Please note: This role may be distressing at times. Our team is incredibly supportive, and volunteers are encouraged to reach out to team members whenever necessary.

Person Specifications

If you’re passionate about mental health and want to help those in need, SAPUK is the place for you. As a volunteer, you’ll make a significant difference while joining a caring and selfless team.

Requirements:

• Must be 18 or older.
• Minimum commitment of 6 hours per week, with flexible scheduling options.
• Must have WhatsApp and Facebook (or be willing to get them).
• A working email address and phone number linked to WhatsApp are required.
• Willingness to download an additional app and join multiple WhatsApp groups to communicate with the SAPUK team and support individuals.

Benefits:

• Remote work (work from home)
• Gain valuable experience
• Be part of a supportive team
• Work flexible hours, including days, nights, and weekends
• Volunteer benefits package

Job Type:

• Volunteer

Location:

• Remote (UK-based applicants only)

Job Type: Volunteer

Pay: None (Voluntary)

Expected Hours: Minimum 6 hours per week

Schedule:

• Day shift
• Night shift
• Weekend availability

Licence/Certification:

• DBS (preferred, not essential)

Work Authorization:

• Must be based in the UK 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Purpose of the role:

Are you passionate about using technology to empower communities and drive social change?

Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.

About the role:

As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
• Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
• Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively. 
• Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
• Maintain the integrity, reliability and performance of organisational platforms and systems. 
• Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
• Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
• Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
• Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
• Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.

Desirable / Can Be Developed:

• Experience or interest in working with technical systems, digital platforms or IT support environments. 
• Ability to act as a bridge between technical teams and non-technical stakeholders.
• Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
• Willingness to complete required induction, safeguarding or data protection training.

Main Responsibilities/ Key Duties

• Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
• Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
• Work with leadership, staff and membership teams to identify platform needs or improvements.
• Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
• Monitor system performance, user experience and platform functionality.
• Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
• Ensure system operations comply with data protection, safeguarding and security policies.
• Provide hands-on guidance on using digital platforms, tools and systems effectively.
• Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
• Implement safeguards to protect vulnerable users and sensitive organisational information.
• Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
• Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
• Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
• Provide advice and practical support to users to minimise downtime and optimise platform use.

What This Role Offers You:

• Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
• Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
• The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
• The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.

What This Role Is Not For:

• Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
• Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
• People expecting pre-built systems or hands-off technical roles—this position requires active.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
•  Apply now and be part of building a platform that transforms truth into action.

A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people

If you know that: Keeps people connected.

VOLUNTEER ADMINISTRATOR

Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

The Administrator role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their Administrators tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Time commitment

This also varies, but it’s generally around 1-2 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.

We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.

What do you need to become a trustee?

Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:

● Insight into the organisation: considering CASL’s objects and its public benefit strategically

● Challenging constructively: clarifying facts; stimulating thought

● Analysing issues: being objective; evaluating risks; using evidence; planning ahead

● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value

● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture

● Confidence and self-awareness: collaborating with others; treating everyone with respect.

The Board also values specialist skills as assets among its members:

● experience or qualifications in:

 ‣ business or charity leadership

 ‣ equity, diversity and inclusion

 ‣ facilitation

 ‣ finance and accountancy

 ‣ human resources

 ‣ IT, AI or digital media

‣ law or governance

‣ local government

‣ marketing, PR or communications

‣ risk management, or

‣ strategy development

● past experience as a client or service user of this (or a similar) organisation

● a track record of charitable fundraising, or

● being an effective chair. 

Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:

● Committed - motivated, dedicated, persevering; plays an active role.

● Responsible - accountable, independent, reliable; accepts collective responsibility.

● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.

● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.

● Confident - independent; contributes constructively and expresses opinions courageously.

● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo

We are looking for a dedicated Volunteer Treasurer to join our Board of Trustees and help guide the financial well-being of the charity as we grow and respond to increasing need. Becoming a Treasurer at Shiloh means more than just numbers. You’ll be helping us build stronger futures for some of the most vulnerable people in our community. It’s a chance to use your skills for good and to be part of a dedicated, friendly team.

As Treasurer, you will:

• Work closely with the Board, Chief Executive, and Finance Manager

• Ensure our finances remain sustainable, compliant, and transparent

• Be part of a passionate team committed to lasting change for people affected by homelessness

General Responsibilities of a Trustee

• Ensure the charity focuses on its purpose and all activities align with its aims and objectives

• Comply with the governing document and meet all legal requirements

• Act in the charity’s best interests

• Prepare for meetings, seek advice when needed, and make informed decisions

• Contribute to Shiloh’s strategy and policies, and support and guide the Chief Executive and staff team

Specific Responsibilities of the Treasurer

• Ensure the charity’s financial affairs are legal, constitutional, and in line with accepted accounting practice and Charity Commission guidelines

• Oversee accurate record-keeping and effective financial procedures and controls

• Lead the Finance Sub-Group (with the CEO and Finance Manager) to monitor financial health and report key updates at Board meetings (e.g. income/expenditure, balance sheet, cash flow, reserves)

• Oversee the timely preparation of the annual budget and recommend its adoption to the Board

• Guide trustees in assessing the financial viability of plans, proposals, and feasibility studies

• Ensure financial resources meet both present and future needs

• Maintain a robust overview of financial risks facing the charity

• Oversee the production of financial reports, returns, accounts, and independent examinations

What We’re Looking For

Knowledge and Understanding

• Experience in charity finance and fundraising

• Financial qualifications (desirable)

• Previous Treasurer experience (desirable)

• Trustee board or committee experience

• Knowledge of restricted, unrestricted, and designated funds

• Knowledge of Gift Aid

• Understanding of governance and the voluntary sector

• Awareness of the legal duties, responsibilities, and liabilities of trusteeship

Key Skills and Abilities

• Strong analytical skills to assess proposals and financial implications

• Ability to lead Finance Sub-Group meetings ahead of Board meetings

• Availability to provide occasional ad hoc support to staff on finance-related queries

• Able to build strong relationships and act as an ambassador for Shiloh

• Collaborative team player who values diverse perspectives

Personal Attributes

• Commitment to Shiloh’s vision and values

• Good listener, open to feedback and other perspectives

• Positive, problem-solving attitude

• High integrity and commitment to the Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, leadership

The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Volunteer Fundraising Officer to support SSI’s financial sustainability and growth. This role will focus on securing funding through grant writing, donor engagement, and community fundraising initiatives, ensuring SSI can continue delivering its mission and expanding its social impact.

Key Responsibilities

• Identify, research, and pursue grant opportunities, donor funding, and community fundraising streams.

• Develop high-quality, persuasive, and compliant funding proposals and applications.

• Maintain SSI’s funding tracker, calendar, and reporting systems.

• Build and maintain relationships with funders, local partners, and community stakeholders.

• Support outcome and impact reporting to funders and the board.

• Contribute to SSI’s fundraising strategy and advise on opportunities for growth.

Core Duties

• Ensure fundraising and grant activities align with SSI’s mission and compliance standards.

• Exercise professionalism, diligence, and integrity in all fundraising matters.

• Safeguard financial accuracy and transparency in proposals and reports.

• Collaborate with internal teams to gather data, stories, and supporting evidence for applications.

• Create compelling marketing materials to promote fundraising initiatives across various channels.

• Join working groups or project committees related to fundraising and development.

Expectations of the Role

• Attend and contribute to team meetings and planning sessions.

• Stay informed about trends in funding, social enterprise, and community development.

• Participate in project groups or campaigns where relevant to fundraising objectives.

• Maintain confidentiality and uphold SSI’s ethical standards, including diversity and inclusion.

About You

Essential

• Commitment to SSI’s mission and community impact.

• Strong communication, collaboration, and organisational skills.

• Experience in fundraising, grant writing, or donor management.

• Solutions-driven mindset, with attention to detail and accuracy in proposals and budgets.
   

Desirable

• Knowledge of social enterprise, food systems, sustainability, or community engagement.

• Understanding of finance, governance, or nonprofit operations.

• Lived experience of food insecurity or involvement in community-led initiatives.

What We Offer

• Opportunity to contribute to a purpose-driven social enterprise with measurable community impact.

• Hands-on experience in fundraising, grant writing, and donor management.

• Networking opportunities through community events and partnerships.

• Reimbursement of reasonable travel and meeting expenses.

• Training and professional development to support growth and impact on SSI’s mission.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role and relevant experience.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

Pedal Away is a community-based cycling scheme that enables people to ride, regardless of their age, ability or cycling experience. We have Pedal Away Cycle Hubs at a limited number of locations which will allow you to realise your passion for all things two-wheels. Our Pedal Away rides are pitched at a level so that anyone can join in no matter how long it's been since you were last on a two-wheeled bike. They are social rides aimed to turn people from beginner to independent and confident cyclist, away from traffic and are led by experienced ride leaders.

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Join us—and help make cycling accessible for all!

Overview

The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Recruitment Officer to lead SSI’s recruitment activities. This role will focus on attracting, selecting, and supporting team members across SSI’s operations, ensuring they are welcomed, trained, and empowered to contribute to our mission and social impact.

Key Responsibilities

• Develop and deliver recruitment campaigns across relevant channels.

• Respond to applications and enquiries, guiding candidates and volunteers through the recruitment process.

• Review applications, coordinate interviews, and facilitate the selection process for all roles. 

• Coordinate onboarding and induction, including role information, training, and support materials.

• Maintain accurate recruitment records, role descriptions, and schedules.

• Work with team leads to identify staffing and volunteer needs and ensure timely recruitment to fill operational gaps.

• Support engagement, retention, and recognition initiatives to build a motivated, diverse, and committed workforce.

Core Duties

• Ensure recruitment practices align with SSI’s mission, values, and compliance standards, including safeguarding and equality policies.

• Exercise professionalism, diligence, and integrity in all recruitment and onboarding matters.

• Safeguard confidentiality and data protection in handling candidate and volunteer information.

• Collaborate with internal teams to design clear, accessible role profiles that meet operational needs.

• Contribute to projects or committees related to recruitment, HR, or organisational development as required.

Expectations of the Role

• Attend and contribute to team meetings and planning sessions.

• Stay informed about best practice and trends in recruitment, volunteering, and workforce development.

• Participate in initiatives or campaigns where staffing and volunteer support are key.

• Maintain confidentiality and uphold SSI’s ethical standards, including diversity, equity, and inclusion.

About You

Essential

• Commitment to SSI’s mission and social impact.

• Strong communication, collaboration, and organisational skills.

• Experience in recruitment, HR, or volunteer management.

• Confidence in engaging with people from diverse backgrounds and building positive candidate experiences.

• Excellent attention to detail and ability to manage multiple recruitment processes simultaneously.

• Proficient with IT tools including email, spreadsheets, and recruitment platforms.
   

Desirable

• Knowledge of social enterprise, community organisations, or nonprofit operations.

• Understanding of safeguarding, equality, diversity, and inclusion in recruitment.

• Experience with applicant tracking systems, volunteer databases, or HR software.

What We Offer

• The opportunity to contribute to a purpose-driven social enterprise with measurable community impact.

• Practical, hands-on experience in recruitment, onboarding, and workforce management.

• Access to professional development, networking, and career growth opportunities.

• Reimbursement of reasonable travel and meeting expenses.

• The chance to influence SSI’s people strategy and help build a motivated, diverse, and high-performing team.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Northern Ireland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

 We create sensory activities, challenges and games featuring our bespoke disabled characters and take them to a variety of events and other organisations. And this is where you come in! We need volunteers to do lots of different jobs from big too small. Whether it's preparing activities, setting up, speaking to people or helping pack up, there's plenty to do.

Why?

- Providing a safe space for families who would otherwise find bigger events difficult.

- Promote education and awareness of inclusion around disability.

Who are you?

We are not looking for robots, we want your uniqueness. Generally speaking you will have a;

- Fun loving personality

- Be Patient

- Enthusiastic even when your playing the same game for the 50th time that day.

What do we need from you?

- To have a DBS check (preferably be on the update system)

- Be willing to undertake our training programme

- Sign our volunteer contract (if you disagree with anything in the contract please feel free to discuss it with us.)

What can you expect from us?

- We don't currently ask us our volunteers to be on a rota. Your time is precious and we are thankful for however much you are willing to give to us.

- We have a proactive and positive approach to disability and illness. We will make any and all accommodations you require. If you would like to arrange a confidential conversation please contact us and we shall arrange to speak.

From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.

We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.

Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.”

We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.

Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.

Where you will be based

Shop

Why we want you

We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.

What you will be doing

• Welcoming and assisting customers and donors
• Customer care
• Stock control
• Sorting donations
• Hanging and ticketing stock
• Helping to keep shop clean and tidy

The skills you need

• Effective communication and customer care skills
• A willingness to volunteer in a team environment, and with the public
• A willingness to undertake all training required for role

What's in it for you

• Meet new people
• Use your skills and learn new ones
• Make a real difference to people with our conditions

Disclaimer

Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.