Visitor volunteer roles
Are you inspired by creativity and the power of stories? Do you want to shape the future of a nationally significant cultural charity? If so, you could become a trustee at the Roald Dahl Museum & Story Centre!
Why this role matters
Our Board of Trustees plays a vital role in ensuring the Museum fulfils its charitable purpose, uses resources wisely, and remains sustainable for future generations. Trustees provide strategic oversight, ensure good governance, and support the long-term vision of the organisation.
We are at the start of an exciting five-year transformation programme to strengthen our impact, grow visitor engagement, and deliver a major capital redevelopment project: “Unlocking Stories at the Roald Dahl Museum”. Trustees will play a pivotal role in guiding the Museum through this important period of change, growth, and opportunity.
Who we are looking for
We are seeking people who want to make a meaningful, strategic contribution and help shape the future direction of the Museum. Trustees work collaboratively to guide strategy, support ambitious plans, and ensure the organisation thrives creatively, financially, and operationally.
We are particularly interested in candidates with experience in one or more of the following areas:
- Human Resources – to shape our people strategy, leadership development, and organisational culture.
- Finance – to shape our financial strategy through a major capital project and to ensure the museum thrives long-term (ideally this trustee will be a qualified accountant).
- Fundraising – to grow income and support the delivery of our redevelopment and future sustainability.
- Partnerships – to encourage the development of strategic partnerships nationally and internationally.
You do not need previous trustee experience, nor do you need to have worked in a museum or cultural organisation. We welcome first-time trustees and are looking for people with good judgement, strategic thinking skills, and a collaborative approach. All reasonable expenses are covered.
Time commitment and terms
- Trustees typically contribute around one working day per month, including Board meetings and participation in at least one committee (Finance, Governance, Fundraising, or Capital Project Committee).
- Trustees are appointed for an initial three-year term, with the possibility of reappointment for a second term.
- This is a voluntary, unpaid role, but all reasonable travel and out-of-pocket expenses are reimbursed, including childcare.
Trustees receive a full induction, mentoring, and clear briefing materials, allowing them to focus on strategic oversight rather than operational detail. The Museum encourages and covers the cost of relevant training to support Trustees in their role
Serving as a trustee offers the opportunity to:
- Shape the future of a unique cultural institution with national significance.
- Contribute to an ambitious capital redevelopment and transformation programme.
- Apply your professional expertise in a high-impact, generative leadership role.
- Collaborate with motivated colleagues who share a passion for creativity, heritage, and learning.
Application timeline
- Application closing date = Noon, 20 April 2026
- Interviews at the Museum = 21 May 2026
- Board meeting observation for preferred candidates: Board meeting anticipated to be on 18 June 2026 at the Museum
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.
Helping Volunteers are responsible for welcoming visitors onto our premises, providing a warm and welcoming atmosphere (along with a cup of tea), and supporting our Listening Volunteers to help everything run smoothly.
We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team. Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.
We are primarily recruiting Helping Volunteers for our Hammersmith and Liverpool Street sites.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer at Cockpit
Become part of the Cockpit volunteer team!
In 2026, Cockpit celebrates 40 years of supporting makers, and we have an ambitious calendar of events planned. Our 40th anniversary events, taking place at both Cockpit Bloomsbury and Cockpit Deptford, include our biannual Open Studios, the launch of our annual report, The Cockpit Effect, during London Craft Week, and more.
Each event is an invaluable opportunity to meet a diverse body of artist-makers that create and showcase their craft directly to the public. The volunteer team are key to helping Cockpit deliver a smooth and enriching experience to all our partners and visitors.
What is Cockpit?
Cockpit is a centre of excellence in contemporary craft. Spanning a wide range of craft disciplines, Cockpit makers are united by their extraordinary skill and imagination. Bridging the gap between talent and opportunity, our mission is to equip makers to succeed on their own terms, creatively and commercially.
A charity and award-winning social enterprise, Cockpit gives makers tools to build their businesses so they can focus on what they do best: making. We provide funded studio space, in-house business training and coaching, and exhibition opportunities for 176 makers practicing 23 different disciplines. Beyond Cockpit we work with makers throughout the United Kingdom and internationally.
The Role: Events Volunteer
What will you do?
By joining the Cockpit team as a volunteer, you help us by being an on-site presence at our events, and you will actively engage with those running the event, offer help, talk to and guide visitors around the building, and pass any problems/issues back to the event manager.
Key qualities:
- Ideal for someone with a genuine interest in craft and the creative sector and keen to learn from interactions with the core team and makers
- Good communication skills, friendly and with a natural ability to engage with the public
- Confident with sharing some knowledge with visitors about Cockpit and what it does as a charity
- Possess a calm and measured presence to assist with the smooth delivery of the events
Who are we looking for?
- Presentable, confident, and enthusiastic individuals who have a keen interest in craft, design, and the visual arts
- Have some experience of working at events, customer service, and/or invigilating exhibitions
- Can confidently and clearly give directions and assist the public with queries
- Able to attend online and on-site training/orientation sessions
Key Event Dates:
- Bloomsbury:
- Monday 11 May – The Cockpit Effect Launch
- Tuesday 12 May – London Craft Week Exhibition
- Thursday 4-Sunday 7 June – Summer Open Studios
- Thursday 26-Sunday 29 November – Winter Open Studios
- Deptford:
- Friday 12-Sunday 14 June – Summer Open Studios
- Friday 4-Sunday 6 December – Winter Open Studios
Hours of Work:
- You would be expected to arrive at least 20 minutes prior to the start of the public opening times
- The shifts are usually in 3-hour blocks with1 half hour (30 minute) break, unless specified
- You will not need to be available for all the days/times, but should be able to offer shifts equivalent to two (2) full days
Expenses
- A stipend of £25 is available to cover daily travel expenses and food allowance. Please provide receipts with your claim form.
- You will receive a lunch voucher if you work a full day, redeemable at the onsite café
- Refreshments and light snacks will be provided for breaks
How to apply and get involved:
If you would like to get involved, please complete the form and send your CV by Friday 10 April, 6pm. Please include ‘Volunteer’ in the subject line of your email.
- Please let us know how many days you would like to do and any availability restrictions you are already aware of
- We will review all applications following the deadline and notify you via email
- Those who are selected will be given a schedule that is tailored to the number of days and hours you can offer
- There will be orientation and training sessions held at each site — attendance is required as it will be opportunity to ask questions and meet the core team and understand the landscape of each site
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer canoe safari and guided boat tour assistant
About The Role
At the Wildfowl and Wetlands Trust we believe that the best way for people to understand and connect to wetlands is to experience them so we bring awe-inspiring nature up close. You will be directly involved in shaping our visitors’ unforgettable experiences through your warm welcome, your interaction with them and the information that you provide on the canoe safari and guided boat tours.
Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don’t wish to apply online, please email us, or give us a call and leave us a message with your name and number.
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.
About You
No previous experience is required as training will be provided. However this role will suit you if you have a love of wildlife and the outdoors and are:
- Confident or experienced in talking to the public
- Able to work in a team of staff and volunteers
- Experienced in a visitor service environment with a strong commitment to excellent customer service
- Experience in canoeing is an advantage.
Please note that unfortunately this role is not suitable for Under 18’s.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
For more information on this role, and others, and to apply please visit our website.
We look forward to hearing from you!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
Must drive.
What we need from you
You’ll be:
- Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
- Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
- Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
- Following up on any post-adoption queries
- Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
- Collaborating with the cat welfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures
Time expectation
The cat adoption team leader role is vital within our busy volunteer teams. Our current volunteers spend around 10 to 12 hours per week in this flexible role, which can be shared by more than one volunteer if required.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a support group volunteer, over the age of 18 years old for our Strood A2 group.
You will be volunteering at Montgomery Court, Choir Close, Rochester, Kent, ME3 8FP every Wednesday between 10.30am and 12.30pm
The volunteer will:
- Lead or facilitate meetings with the volunteer team. Discuss the running of the group and make sure decisions are made collectively.
- Buddy other volunteers.
- Be the main point of contact with the Stroke Association.
- Welcome speakers, new members and visitors
- Do venue and outing risk assessments and health and safety checks.
- Promote the group on social media and managing the group’s online presence (I.e. mini websites)
- Set up online meetings by sharing information and joining links with members
- Write grant applications
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re excited to be opening a new café at our Spring Garden Lane site this April and are looking for warm, friendly volunteers to help create a welcoming space for our visitors, patients, and staff.
In this role, you’ll support the day-to-day running of the Hospice café. Tasks may include serving customers, preparing light snacks and drinks, operating the till, and helping to keep the café clean, organised, and inviting.
No previous experience is necessary—just a positive attitude, reliability, and a willingness to learn and support others.
Full training will be provided, including an online food safety course to help you feel confident in the role.
Registered Charity
101 - 500
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking.
People feel part of something amazing and are motivated to make a difference. We are looking for friendly, outgoing people who would like to be directly involved in shaping our visitors’ unforgettable experiences through a warm welcome, interacting with them through engaging activities and providing information.
You will be directly involved in shaping children’s unforgettable experiences through the warm welcome you give them, your interactions with them and the information that you provide.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
The client requests no contact from agencies or media sales.
Thank you!
Sherborne Museum is looking for a friendly, organised volunteer to join us as Front of House Team Co-Ordinator. This key role supports our valued team of volunteer stewards and helps ensure a smooth and welcoming experience for our visitors. The main responsibility is to manage the monthly stewarding rota — keeping it up to date and arranging cover when needed. You’ll also support the curator with the recruitment, induction and training of new volunteers, and act as a point of contact for existing stewards, helping to flag any issues or concerns.
The role would suit someone who is empathetic, computer literate, and confident working with people. If you’re passionate about local heritage and looking for a flexible way to make a difference in your community, we’d love to hear from you!
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
At WWT we shape unforgettable experiences. We are a warm, welcoming and genuine charity that protects and restores Wetlands. WWT Martin Mere has 600 acres of amazing wetland scenery which is home to such an assortment of wildlife.
We are looking for volunteers who can support our team in our Café and shop to ensure we offer excellent customer service to our visitors.
By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT. The money that is taken in retail is instrumental to the conservation work that WWT can afford to carry out.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call and leave us a message with your name and number.
About You
Who are we looking for?
This role would suit you if:
- Have an enthusiastic and friendly manner
- Have an eye for detail and creativity
- Excellent verbal communication skills
- A confident attitude and / or experience in successful face-to-face contact with the public
- Commitment to excellent customer service
- Are happy using a computer/till
- Like working in a busy environment
- An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)
We are particularly looking for people to help on Mondays, Thursdays or Fridays.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you'll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
We look forward to hearing from you!
Thank you!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £13 million a year to run our care services.
Join us as a Reception Volunteer at our Black Country Hospice in Walsall!
As an Reception Volunteer you'll be:
- Greeting all visitors, ensuring they sign in securely, feel welcomed and are passed over to the appropriate staff member
- Taking phone call messages to pass on to staff
- Signing post enquiries to the correct department
- Assisting general administration duties such as filing, scanning or checking stock deliveries
- With additional training taking donations and completing appropriate paperwork
How much time will it take?
We are looking for volunteers who are available to cover Thursdays at 2:30 pm till 5.00pm
We are also seeking volunteers who can work weekends only, with flexible hours. Please specify your preferred weekend shift on the application form.
Am I right for the role?
We are seeking people with warm and friendly personalities. Who -
- Can be sensitive to the needs of our children, young people, and families.
- Will act as an ambassador for the charity
- Are good communicators, organized and reliable
- Are willing to learn about the importance of confidentiality, boundaries, diversity and safeguarding within Acorns.
- Enjoy putting into, practice your administration skills and have confidence meeting visitors
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Invited to social events and participate in our volunteer recognition scheme and award
- Full training provided
Our recruitment process includes attending interview, obtaining two suitable references and a clear DBS check (instigated by Acorns)
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gatwick Aviation Museum is seeking enthusiastic and flexible Volunteers to join their coffee shop team on a regular basis, either Friday, Saturday or Sunday each week. Job share would be considered.
Location: Gatwick Aviation Museum, Charlwood, Surrey, RH6 0BT
Salary: Unremunerated.
Minimum age is 16.
Gatwick Aviation Museum is a registered Charity and welcomes a wide variety of visitors each year, who are able to enjoy the varied collection of incredible aircraft and exhibits on display.
The Museum is currently open to the public on Fridays, Saturdays and Sundays 10am to 5pm, although we regularly welcome groups of all ages for tours and events during the week or in the evenings. We also host a number of different events throughout the year from car shows to cinema nights and open for extended periods during the School holidays. So additional cover in the coffee shop would be required to help out during those busy times.
We want every visit to our museum to be a very special one. As our visitor numbers increase, we need the support of additional volunteers to join our friendly team who go out of their way to ensure our customers have a memorable experience. Duties will include:-
- Welcoming customers with a friendly attitude;
- Serving hot and cold food and drinks to customers;
- Maintaining cleanliness and hygiene standards in all areas, including equipment;
- Using till and processing payments, handling card and cash transactions;
- Ensuring stock on display is replenished, maintaining inventory levels reporting any shortages to the Manager;
You don't need prior experience as training will be provided (including Level 2 Food Hygiene and Safety, First Aid, Fire Safety). Just bring your enthusiasm, be keen to learn and feel confident in a customer facing role. An enhanced DBS check will also be carried out.
Registered Charity
1 - 5
We aim to inspire passion, learning and development in an enjoyable environment.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inpatient unit Volunteers provide support to the kitchen staff by delivering meals and snacks to patients, collecting used crockery from patient rooms and washing up all staff & patient crockery and cutlery. Volunteers in this role also provide a warm welcome to visitors when required. This allows catering staff to concentrate on food preparation, and nursing staff to concentrate on patient care.
Full training provided. An enhanced DBS check will be required for this role.
“Since helping at the Hospice of St Francis I feel as though my life has been much enriched”
IPU Volunteer
Registered Charity
101 - 500
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At WWT we believe that the best way for people to understand and connect to wetlands is to experience them so we bring awe-inspiring nature up close. You will be directly involved in shaping our visitors’ unforgettable experiences through your warm welcome, your interaction with them and the information that you provide. Activities include pond dipping, bug hunts, animal health checks, living history experiences and egg to duckling activities.
Volunteers play a crucial role in saving wetlands for wildlife and people.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
This role involves:
· Delivering wildlife activity sessions to families e.g. pond dipping, bug hunts at the weekend
· Helping with seasonal children’s activities such as Pumpkin carving, Christmas crafts or even being an elf!
Registered Charity
101 - 500
Restore Wetlands and Unlock their Power
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
Registered Charity
101 - 500
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.