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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.
Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of up to 12 months.
Activities might include:
Essential Criteria:
What we provide in return:
We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here to receive the application form.
Once we've reviewed your application, a member of our team will be in touch with next steps.
The client requests no contact from agencies or media sales.
The Sutton Trust is at a pivotal moment in its development. For nearly three decades, we have been the UK’s leading voice on social mobility, working tirelessly to break the link between socio-economic background and life chances. Today, that mission is as urgent as it has ever been. Despite pockets of progress, social mobility in the UK remains low by international standards, with deep inequalities in education, access to professions, and regional opportunity continuing to limit life chances and economic potential.
We are seeking a Trustee with policy expertise who shares our commitment to fairness, evidence, and long-term change. We value diversity of thought and experience, and we are keen to hear from those who can help us navigate an evolving political landscape and leverage our research to challenge systemic barriers, ensuring our voice remains the most influential in the national drive to transform social mobility.
Duties and Responsibilities of a Trustee
Policy Responsibilities
General Responsibilities
In addition to the above statutory duties, each Trustee should use their specific skills, knowledge and experience to contribute to the Board’s decision-making, and dedicate sufficient time to carry out their responsibilities effectively. This may involve sitting on Board Committees, scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the Trustee has special expertise.
Trustees aim to support a specific member of the SLT based on their skills and experience or may participate in appropriate subgroups, e.g., Alumni Leadership Board, Education Advisory Group, (Development) Board meetings, etc.
Person Specification
Mission and Values
Strategy and Interpersonal Skills
Governance, Risk and Finance
Specialist Expertise and Experience
Interviews
Applications should reach us by 10am, Monday 30th March. First round interviews will take place on Wednesday 15th and Thursday 16th April, and second round interviews will take place w/c 27th April or w/c 4th May. All interviews will be held at our London offices in Millbank Tower.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers.
They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed.
This incredible teamwork means we are able to help more cats and kittens in need.
You can expect us to
What we need from you
You’ll be:
Time expectation
The time expectation for this role will vary depending on the number of volunteers and cats in care. Our cat welfare team leaders usually spend between 10 to 12 hours per week in this role which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best.
We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference.
Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sift is a UK charity providing specialist support, information and advocacy for people affected by self-harm. We work alongside people who have been directly affected by self-harm at every level of our organisation. We are service-user centred, and ensure our service users are at the heart of everything we do. Following an exciting rebrand and the launch of a new website, we are entering a new phase of growth, visibility and influence.
To support this next chapter, we are expanding our Board of Directors and are seeking professional, values-led individuals who share our commitment to compassion, dignity and meaningful change.
All Board roles are voluntary, unpaid positions. Reasonable expenses such as travel will be reimbursed. Please note that we are only accepting applications through the dedicated application form which can be found on the Volunteering page of our website and will not be accepting CVs sent via email. More information can be found in our downloadable recruitment pack - see our website for details.
The Roles:
Board Secretary
Role Purpose
The Board Secretary helps ensure that Sift is governed with clarity and accountability. This role supports the Board to function well, ensuring that decisions are properly recorded and that governance processes enable the charity’s mission.
Key Responsibilities
Person Specification
Essential:
Desirable:
trustee roles.
Time Commitment:
Business Development Lead
Role Purpose
The Business Development Lead supports Sift to grow sustainably, so that more people affected by self-injury can access support. This role brings a strategic lens to income generation, partnerships and opportunity development, grounded in the charity’s values and ethical approach.
Key Responsibilities
Person Specification
Essential:
Desirable:
commissioning.
Time Commitment:
input outside meetings.
based office.
Leadership & Governance Director
Role Purpose
The Leadership & Governance Director helps ensure that Sift’s leadership, culture and governance remain strong, inclusive and fit for purpose. This role supports the Board to be reflective, effective and accountable as the organisation grows.
Key Responsibilities
Person Specification
Essential:
Desirable:
Time Commitment:
involvement as needed.
We focus on improving support and knowledge, whilst working to sift out the causes, stigma and misinformation around self-harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.
Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of up to 12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.
Support may look like:
Essential Criteria:
What we provide in return:
We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.
Once we've reviewed your application, a member of our team will be in touch with next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Listing / Inventory Team Lead is responsible for overseeing all inventory tracking, listing accuracy, and stock control within the Baby Bank.
This role ensures that all donated items are properly recorded, categorized, stored, and updated in the inventory system to maintain visibility, accountability, and operational efficiency.
The Team Lead supervises inventory volunteers and ensures adherence to operational SOPs.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
Minimum of 12hrs per week and 4hrs per day
Attend agreed shifts consistently and provide notice if unable to attend.
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
Treat service users, staff, and fellow volunteers with respect and compassion.
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
Oversee accurate listing of all incoming donated items
Maintain and update the inventory management system or tracking sheets
Ensure proper categorization, labeling, and stock allocation
Conduct regular stock checks and reconciliation
Monitor stock levels and flag shortages or overstock issues
Supervise and guide inventory/sorting volunteers assigned to listing tasks
Ensure compliance with operational SOPs
Prepare basic inventory reports for the Baby Bank Manager
Support workflow improvements and system automation initiatives
Qualifications
Minimum high school education (college level preferred)
Previous experience in inventory, stock control, warehouse, or administrative work preferred
Experience supervising volunteers or small teams is an advantage
Comfortable using Google Sheets, Excel, or inventory tools
Available for required weekly hours
Skills
Strong attention to detail
Basic data management and spreadsheet skills
Leadership and team coordination
Organizational skills
Problem-solving ability
Process-oriented mindset
Clear communication skills
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Treasurer @ International Charity Advancing Access to Justice and Equality
Accounting for International Development
Hammersmith, Greater London (On-site)
Full-time
Permanent
Actively Interviewing
Apply Now
Job description
Our partner is a UK registered charity with an international footprint, working to advance access to justice and promote equality by supporting vulnerable communities, strengthening civil society, and advocating for inclusive policies.
The Treasurer will join the Board of Trustees and provide strategic oversight of the organisation’s financial management and long term sustainability. Working closely with the Chair, Chief Executive, senior leadership team and external auditors, the Treasurer will oversee budgets, financial reporting and risk management, and ensure compliance with charity and company law. The Treasurer will also chair the Finance Committee and contribute actively to the wider strategic direction of the organisation.
The ideal candidate will be a qualified finance professional with strong experience in financial management, audit or governance, and the confidence to operate at board level. You will be able to explain financial information clearly to non financial trustees, exercise sound judgement, and bring a collaborative and pragmatic approach. Experience of working with charities, civil society organisations, or internationally focused organisations would be particularly valuable.
This is a rewarding trustee role with an estimated time commitment of around 20 hours per year. The role is voluntary, with reasonable travel expenses covered, and offers the opportunity to make a meaningful contribution to an organisation working for social justice and systemic change.
Please note that this is a volunteer role and there is therefore no remuneration.
__________________________________
For more Trustee and Treasurer roles, please visit the AfID website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.
This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
Minimum of 12hrs per week and 4hrs per day
Attend agreed shifts consistently and provide notice if unable to attend.
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
Treat service users, staff, and fellow volunteers with respect and compassion.
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
Lead and supervise E-Commerce Volunteers
Oversee the identification of sellable donated items
Ensure all items listed online meet quality standards
Approve product descriptions, pricing, and final listings
Monitor online sales performance and recommend improvements
Maintain consistency in photography, editing, and branding
Track inventory allocated for online sale
Ensure timely uploading and removal of sold items
Provide regular sales and performance updates to the Baby Bank Manager
Work with the Operations Manager on process improvements and automation
Qualifications
Experience in e-commerce, online selling, or digital marketplaces preferred
Experience supervising volunteers or small teams is an advantage
Comfortable using online selling platforms, spreadsheets, and basic reporting tools
Strong understanding of product presentation and pricing
Availability for required weekly hours
Skills
Leadership and team coordination
Strong attention to detail
Basic sales and pricing strategy knowledge
Good written communication skills
Analytical mindset (understanding what sells and why)
Organization and workflow management
Problem-solving ability
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.
The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
Commit to a minimum of 12 hours per week.
Attend agreed shifts consistently and provide notice if unable to attend.
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
Treat service users, staff, and fellow volunteers with respect and compassion.
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
1. Client Communication & Frontline Support
Answer incoming phone calls professionally and compassionately
Respond to email enquiries in a timely and structured manner
Manage appointment bookings and referral confirmations
Provide clear information about Baby Bank services and eligibility
Maintain confidentiality and safeguarding awareness in all communication
Welcome visitors and support front desk coordination when required
2. Administrative & Digital Systems Support
Maintain accurate digital records of referrals, appointments, and service users
Update Charity Log database and internal tracking system
Support data entry for stock distribution record
Prepare basic reports for the Baby Bank Manager
Ensure documentation is organised and up to date
Assist with digital onboarding documentation for volunteers
3. Volunteer Coordination Support
Support scheduling of volunteers in coordination with the Manager
Maintain volunteer attendance record
Assist in preparing volunteer documentation and review paperwork
Communicate shift confirmations and reminder
4. Stock & Inventory Administration
Log incoming donations into tracking systems
Record distributed items against client records
Support inventory data update
Flag stock shortages to the Baby Bank Manager
5. Corporate Volunteer Day Support
Assist with preparation of attendance sheets and documentation
Prepare administrative packs for corporate volunteer sessions
Record participation and basic impact data
6. Compliance & Record Management
Ensure data protection compliance in all record keeping
Maintain confidentiality of client and volunteer information
Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
7. General Responsibilities
Take meeting minutes when required
Provide administrative support across WFRC services when necessary
Undertake additional reasonable duties as directed by the Baby Bank Manager
Qualifications
Previous experience in administrative or office support roles preferred
Experience in customer service or frontline communication
Basic knowledge of Microsoft Office (Word, Excel, Outlook)
Comfortable using digital systems and databases
Skills
Strong communication skills (verbal and written)
High attention to detail
Professional phone and email etiquette
Organised and structured approach to work
Empathy and sensitivity when dealing with vulnerable families
Ability to manage multiple tasks efficiently
Reliability and accountability
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.
This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.
Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.
County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.
This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.
Key Information
Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training
What you'll need to be successful
We want to hear from you if you have:
Experience in safeguarding, teaching or training is desirable but not essential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are now at a particularly exciting moment. Following multi-year funding from Creative Scotland and the success of productions such as Small Town Boys, we are looking ahead to our next phase of growth with confidence and ambition. This is a wonderful time to step into the role of Chair and help shape what comes next.
As Chair, you will lead a committed and thoughtful board, working closely with our artistic and executive leadership to set strategic direction, champion our values, and ensure the organisation continues to flourish. You will be an advocate for dance, for Dundee and for the artists and communities we serve. Your ability to build strong relationships, communicate clearly and create a supportive, well-governed environment will be central to our continued success.
It is a role with responsibility and also with enormous reward.
We run creative programmes, workshops and performances that are inclusive and accessible. We nurture talent and provide opportunities for people to develop their creative practice and skills. We create high- quality productions that tour throughout Scotland and the UK.
Our work is inspired by stories and ideas from the people and communities we work with in Dundee and beyond.
We would be delighted to hear from you and to learn how your experience, perspective and passion could help lead Shaper/Caper into its next chapter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a
structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary
Site managers are responsible for establishing partnerships with University Muslim Student Associations (MSAs) and maintaining positive relationships with these sites.
Key tasks
What we’re looking for
What we have to offer
* Please note this is an unpaid volunteer position. Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CSR and Corporate Engagement Coordinator
Time commitment: 3 to 4 hours per week (flexible)
Location: Remote, UK-based
Team: Fundraising Team
Contract type: Volunteer
Start: As soon as you are available
About the role
We are looking for an experienced and highly professional CSR and Corporate Engagement Coordinator to help us build meaningful relationships with companies that share our values.
This role is ideal for someone who understands corporate social responsibility and corporate partnerships, and who enjoys creating a clear plan, prospecting the right organisations, and making warm, well-targeted approaches that lead to long-term supporters.
What you will do
Who we’re looking for
Essential
Desirable
What you’ll get in return
Eligibility
This role is open only to applicants who are currently based in the UK and have the right to volunteer in the UK. Unfortunately, we are not able to consider applicants living outside the UK at this time.
How to apply
Please send:
Thank you for your interest in volunteering with us.
Please send:
• A short statement outlining your relevant experience in CSR or corporate engagement
• Examples of corporate engagement work you have led (bullet points are fine)
Our mission is developing a nationally recognised centre of excellence in sustainability education and land stewardship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The On-Site Sales Team Member supports the day-to-day operations of the Baby Bank’s physical shop by assisting walk-in customers, maintaining store presentation, and ensuring a positive shopping experience.
This role plays a key part in generating fundraising revenue while upholding the organization’s values and customer service standards.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
Minimum of 12hrs per week and 4hrs per day
Attend agreed shifts consistently and provide notice if unable to attend.
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
Treat service users, staff, and fellow volunteers with respect and compassion.
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
Welcome and assist customers visiting the physical shop
Guide customers through available items and provide product information
Ensure items on display are organized, clean, and properly labeled
Monitor stock levels on the shop floor and coordinate restocking
Process sales transactions (if assigned to cashier role)
Handle customer inquiries professionally and courteously
Maintain cleanliness and organization of the retail space
Follow pricing guidelines and promotional instructions
Report any stock discrepancies or customer concerns to the Team Lead
Support in-store fundraising campaigns or special sales events
Qualifications
Minimum high school education
Previous retail or customer service experience preferred
Comfortable interacting with customers face-to-face
Available for scheduled on-site volunteer hours
Skills
Strong interpersonal and communication skills
Friendly and customer-focused attitude
Basic sales and upselling ability
Attention to detail
Organization and time management
Team collaboration
Reliability and accountability
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Executive Assistant provides high-level administrative and operational support directly to the Executive Director (Karyne). This role ensures the Executive Director’s time, priorities, communication, and strategic initiatives are well-managed and executed efficiently.
The Executive Assistant acts as a gatekeeper, coordinator, and trusted support partner to enable the Owner to focus on leadership, growth, and strategic decision-making.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
Minimum of 12hrs per week and 4hrs per day
Attend agreed shifts consistently and provide notice if unable to attend.
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
Treat service users, staff, and fellow volunteers with respect and compassion.
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
Manage the Owner’s calendar, appointments, and scheduling
Coordinate meetings, prepare agendas, and document action points
Screen and prioritize emails and communications
Draft correspondence and internal communications on behalf of the Owner
Track key projects and follow up on action items
Support planning of events, campaigns, or strategic initiatives
Prepare reports, summaries, and presentations when required
Liaise with internal managers and external stakeholders
Maintain confidential records and sensitive information
Assist with operational oversight when delegated
Qualifications
Proven experience as an Executive Assistant, Personal Assistant, or similar role preferred
Strong administrative and organizational background
Comfortable using Google Workspace, Microsoft Office, and communication tools
Ability to manage confidential information with discretion
Highly reliable and detail-oriented
Skills
Strong organizational and time management skills
Excellent written and verbal communication
High level of professionalism and discretion
Ability to prioritize and manage multiple tasks
Problem-solving and proactive thinking
Strong coordination and follow-up ability
Emotional intelligence and stakeholder management
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.


