Volunteer development manager volunteer roles

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

WANTED: THE MISSION CONTROLLER.

ROLE: VOLUNTEER LOGISTICS & OPERATIONS MANAGER

THE MISSION: MOVE THE GEAR. MAPPING THE DROP.

URBAN YOUTH doesn't have a fixed address. Our "office" is a street corner, a park, or a car park. We are mobile, agile, and always on the move.

But moving a high-impact youth intervention across the city takes more than just a van. It takes a Logistics and Operations Manager who can see the chess board. We need the person who ensures the kit is prepped, the transport is locked, and the "Drop Zone" is ready for action.

Without you, we’re just a van in traffic. With you, we’re a movement.

THE MISSION DEBRIEF

Your objective is to ensure every "Drop" is executed with 100% precision:

• THE DEPLOYMENT: Planning the routes and the "Landing" for every pop-up. You own the schedule.

• THE GEAR ADMISTOR: Managing our high-vis flight cases, tech, and sports kits. If it’s broken, you fix it. If it’s missing, you find it.

• THE SITE SPECS: Assessing the "Drop Zones." You handle the risk assessments, the permits, and the "A-Frame" setups so the Crew can focus on the youth.

• THE FLEET: Overseeing our mobile units (the vans/transport) and making sure we are loaded and ready to hit the pavement in record time.

THE SPECS

Who you are:

• Systems Minded: You love a process. You see a mess and immediately turn it into a streamlined workflow.

• Problem Solver: Traffic jam? Double-booked site? You don't panic; you pivot.

• Tech-Savvy: You can manage a digital "Inventory" and a "Drop Calendar" with ease.

• The "Safety First" Hustler: You understand that "Urban" doesn't mean "Unsafe." You keep the operations tight and the risks low.

THE REWARDS

• The Architect of Movement: You are the reason URBAN YOUTH is the most agile charity in the sector.

• The Operations Lead: A "Head of Ops" role for a fast-scaling brand is a massive power-move for your CV.

• The Crew: Full URBAN YOUTH "Crew" kit and a senior seat at the "Mission Briefings."

• The Impact: You are the one who makes sure the "Safe Space" actually arrives for the young people who need it.

HOW TO SECURE THE DEPLOYMENT

WE DON'T WANT A COVER LETTER. WE WANT A PLAN.

TO APPLY:

Send us a 60-second "Op-Check." Tell us: What are the 3 most important things you’d check before the van leaves the depot for a drop?

• Bonus: Tell us about a time you managed a complex project with zero room for error.

STATUS: READY TO ROLL

DEADLINE: Monday 30th March 2026, before 6pm

URBAN YOUTH // PRECISION ON THE PAVEMENT.

Outdoor Learning Volunteer Officers are a key part of our team at Skelton Grange Environment Centre and are involved in:
- Supporting and leading environmental activities with young people and the local community.
- Planning and preparing sessions - and sometimes even developing new activities to help young people connect with nature.
- You will be trained and supported by experienced project staff and work as part of a team with paid staff, trainees and other Volunteers.

Typical activities for the Outdoor Learning Volunteer role include:
- Running environmental education sessions for school visits during term time.
- Running play activities for groups of children and young people during the school holidays.
- Keeping education day resources up to date and developing new resources, activities or materials as required.
- Helping with the general running of the centre and the project, including both development work and routine maintenance to ensure we are an inspiring location for visitors to experience nature.

Benefits to you:
We aim to involve our Outdoor Learning Volunteer Officers in:
- Running a range of outdoor education and play activities and events with schools and community groups on the Skelton Grange Environment Centre site.
- Planning, risk assessing and running safe and engaging activities outside for children.
- All the necessary skills and knowledge to be able to run the sessions, from bushcraft skills to plant identification to working with children.

The role will give you the opportunity to use your skills and experience in a supportive environment and aims to support you into being able to run activities and lead groups independently.
It's a chance to do something very satisfying and worthwhile and have lots of fun with some great people!
If you want to use this role to move on into employment in the environmental sector we can also provide you with a range of useful training courses, job opportunity information, interview guidance and references.

We will provide expenses to cover volunteer travel costs.

What you need:
We are looking for enthusiastic individuals who are keen to work with young people and to connect people with green spaces.
People volunteer with us for all sorts of reasons: you may have lots of skills that you are keen to share, or you might be looking for something worthwhile to do with your time, or you might be wanting to launch a career in the environment sector.

Treasurer @ International Charity Advancing Access to Justice and Equality

Accounting for International Development

Hammersmith, Greater London (On-site)

Full-time

Permanent

Actively Interviewing

Apply Now

Job description

Our partner is a UK registered charity with an international footprint, working to advance access to justice and promote equality by supporting vulnerable communities, strengthening civil society, and advocating for inclusive policies.

The Treasurer will join the Board of Trustees and provide strategic oversight of the organisation’s financial management and long term sustainability. Working closely with the Chair, Chief Executive, senior leadership team and external auditors, the Treasurer will oversee budgets, financial reporting and risk management, and ensure compliance with charity and company law. The Treasurer will also chair the Finance Committee and contribute actively to the wider strategic direction of the organisation.

The ideal candidate will be a qualified finance professional with strong experience in financial management, audit or governance, and the confidence to operate at board level. You will be able to explain financial information clearly to non financial trustees, exercise sound judgement, and bring a collaborative and pragmatic approach. Experience of working with charities, civil society organisations, or internationally focused organisations would be particularly valuable.

This is a rewarding trustee role with an estimated time commitment of around 20 hours per year. The role is voluntary, with reasonable travel expenses covered, and offers the opportunity to make a meaningful contribution to an organisation working for social justice and systemic change.

Please note that this is a volunteer role and there is therefore no remuneration.

__________________________________

For more Trustee and Treasurer roles, please visit the AfID website.

Job description:

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the ePDP

• Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the ePDP across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

WANTED: THE VOICE OF THE STREET.

ROLE: VOLUNTEER COMMUNICATIONS MANAGER

THE MISSION: BROADCAST THE DROP. BUILD THE NOISE.

If a drop happens and nobody sees it, did it even hit? URBAN YOUTH is more than a charity; it’s a broadcast. We don’t "report"—we storytell.

We need a Communications Manager who understands how to turn a 3-hour pop-up into a month of digital heat. You’re the one who makes sure the city knows we’re coming, and the world knows what we achieved.

This is your frequency. Own it.

THE MISSION DEBRIEF

Your objective is to keep the URBAN YOUTH signal loud, clear, and high-contrast:

• THE NARRATIVE: Telling the story of our young people (The Architects) with dignity and hype. No "pity" stories—only power stories.

• THE DROP STRATEGY: Managing the countdowns. Coordinating the "Leaks," the "Live Clips," and the "Mission Debriefs" across Instagram, TikTok, and LinkedIn.

• THE PRESS HUSTLE: Getting the brand into the right ears—from local street blogs to national news and industry podcasts.

• THE BRAND GUARD: Making sure every piece of content—from a tweet to a flyer—is strictly Black, White, and High-Vis Yellow.

THE SPECS

Who you are:

• Digital Native: You live on the grid. You know the difference between a "post" and a "moment."

• Wordsmith: You can write a professional funding update in the morning and a high-energy "Drop Announcement" in the afternoon.

• Strategic: You don't just post for the sake of it; you post to build a movement.

• Visual Thinker: You work hand-in-hand with the Graphic Designer and the Crew to ensure the "Vibe" is always 10/10.

THE REWARDS

• The Platform: You get to shape the voice of London's most exciting new youth brand.

• The Network: Build connections with journalists, influencers, and community leaders.

• The Crew: Full URBAN YOUTH "Crew" kit and direct access to the Co-CEOs for strategy.

• The Impact: Your words and videos are the reason a young person decides to show up to a drop and change their life.

HOW TO SECURE THE SIGNAL

WE DON'T WANT A COVER LETTER. WE WANT A HEADLINE.

TO APPLY:

Send us a link to your best work or a 3-slide "Comm's Strategy" for our next drop.

• Bonus: Write us a 150-character Instagram caption for a "Secret Location" drop.

STATUS: TRANSMITTING

CLOSING DATE: Monday 30th March 2026, before 6pm

URBAN YOUTH // THE MESSAGE IS THE MISSION.

Supporting Chapter Manager - Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Trustees and Officers are essential to keeping the charity running smoothly across the UK, helping us “bring smiles to the faces of so many children.” 

About the Role

The Supporting Chapter Manager plays a vital role in strengthening Make A Smile’s chapters across the UK. You will identify chapters that are struggling, assess their needs, and provide hands‑on support to help them rebuild, grow, and thrive. This role directly protects the continuity of the charity in key areas and ensures no chapter is left behind.

Key Responsibilities

You will take a proactive, leadership‑focused role in supporting and revitalising chapters. Responsibilities include:

● Assessing chapters regularly to understand their challenges and support needs.

● Providing hands‑on intervention for struggling chapters, focusing on recruitment, events, and wardrobe.

● Leading chapter overhauls when needed, including stepping in as temporary President if required.

● Supporting committee members, rebuilding enthusiasm, and setting clear action plans.

● Monitoring committee engagement and escalating concerns to the Chair when necessary.

● Ensuring struggling chapters focus on the “Golden Triangle”: wardrobe, trained volunteers, and events.

● Collaborating with the Wardrobe Manager, Recruitment Manager, and Events Manager for specialist support.

● Encouraging an “upwards spiral” of volunteer engagement, recruitment, and event quality.

● Reporting chapter progress and concerns at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone who is proactive, organised, and passionate about helping teams succeed. You’ll thrive if you bring:

● Strong leadership and people‑management skills.

● Confidence in motivating and supporting volunteers.

● A solution‑focused mindset. 

● The ability to stay calm and structured when chapters are under pressure.

● Willingness to step in hands‑on when needed. Posting on social media, organising events, messaging volunteers, etc.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”). 

Time Commitment

Trustees and Officers are expected to contribute around 4 hours per week to their role. This includes chapter assessments, communication, meetings, and hands‑on support.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and other Trustees.

● Access to the Supporting Chapter Guide and President training materials.

● Opportunities for personal development through CPD and charity-funded training.

What You’ll Gain

● Leadership experience in a national charity.

● Skills in team support, crisis management, and organisational development.

● A meaningful role where your work directly keeps chapters alive and thriving.

● The chance to shape the future of Make A Smile and support volunteers across the UK.

● The joy of knowing your efforts help bring magical experiences to children.

Safeguarding and Eligibility

Trustees and Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send across your CV along with a short message outlining your experience and why you’d like to support our chapters.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

· Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.

· Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.

· Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.

· Conducting ID checks (where relevant) so the volunteer can begin the vetting process

· Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.

· Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns

· Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.

· Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.

· Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background

· Supporting any volunteers facing barriers to find a suitable role.

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.

· Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

· Use your skills, knowledge, and experience to benefit others.

· Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  

· Access to a range of e-learning courses.

· Support from the Volunteer Development Manager and Trainer (per region)

· Access to the Volunteer Experience Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people, with good listening skills, patience, and a positive attitude  

· Good communication skills, both written and verbal

· Good written and spoken English.

· Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues

· Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.

· Ability to encourage and motivate all volunteers to undertake training.

· Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.

· Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Role: Volunteer Project Manager
Commitment: ~8–12 hours per month (Flexible / Remote with local Ealing presence)
Status: Startup Phase (Pre-Launch)

The Mission

We have the vision. We have the Founding Board. Now, we need the Architect.

YCAS (Youth Counselling and Advice Service) is currently a concept in development. We are looking for a volunteer Project Manager to lead the charge in taking us from "big idea" to a "live service" that supports young people aged 11–25 in Ealing.

Your Startup Mandate

In this "Day Zero" role, you won't just be managing a project; you’ll be building the project’s engine. You will work directly with our Founder and Founding Trustees to:

• Design the Launch Roadmap: Create and lead the master project plan, including timelines, milestones, and resource needs for a successful launch.
• Coordinate the Founding Team: Act as the "central hub," keeping our Founder, Trustees, and early volunteers aligned and motivated.
• Drive Tactical Execution: Bridge the gap between the Board’s high-level strategy and the day-to-day tasks needed to open our doors.
• Manage Risks: Identify potential "startup bumps" early—like funding gaps or legal hurdles—and develop creative solutions.
• Streamline Systems: Introduce simple, effective tools (like Trello or Slack) to keep our communication lean and efficient.

Who We’re Looking For

• The "Startup Mindset": You thrive in the "blank page" stage and enjoy creating order out of chaos.
• The Organiser: You have professional or volunteer experience in project management (Prince2, Agile, or Lean experience is a bonus but not essential).
• The Communicator: You can translate a founder’s dream into a checklist that volunteers can actually follow.
• Local Passion: You care about Ealing and want to be a part of its youth-support legacy.

Volunteer-Proofing: Our Commitment to You

• Scope Clarity: We won't expect 40 hours of work. We need focused leadership, not "busywork".
• Empowerment: You will have the authority to run the project on a day-to-day basis within agreed board tolerances.
• Support: You’ll have direct access to the Founder and a Board of Trustees ready to back your decisions.
• Flexibility: We work around your professional and personal life.

What’s In It For You?

• Founding Credit: You will be the person who "launched" YCAS—a powerful addition to any professional portfolio.
• Leadership Growth: Rare experience managing a charity from its literal inception.
• Impact: Seeing a service open its doors because of the roadmap you built.

How to Apply

Please send your CV and a Covering Letter (max 1 page) explaining why you are the right "Architect" to help YCAS take flight in Ealing.

WANTED: THE GROUND BREAKER.

ROLE: VOLUNTEER COMMUNITY ENGAGEMENT & OUTREACH MANAGER

THE MISSION: EMBED THE BRAND. UNLOCK THE CITY.

URBAN YOUTH doesn't just "show up." We land with purpose. But before the van doors open, the ground needs to be prepared. We need a Community Engagement & Outreach Manager to be our lead scout and bridge-builder.

You are the one who talks to the local legends, the shop owners, the parents, and the "quiet leaders" of the estate. You turn a "neighborhood" into a "Partner Zone."

We have the gear. You have the keys to the city.

THE MISSION DEBRIEF

Your objective is to ensure URBAN YOUTH is welcomed, trusted, and embedded across London:

• THE STREET SCOUT: Identifying the "Heat Zones"—the specific corners, parks, and squares where young people are gathered and need us most.

• THE TRUST ARCHITECT: Building deep, authentic relationships with local community groups, faith leaders, and grassroots organisations.

• THE OUTREACH ENGINE: Leading the "Pre-Drop" hype. Getting on the ground days before a session to let the community know we’re coming.

• THE PARTNERSHIP MAPPING: Connecting with local councils, youth hubs, and police (where necessary) to ensure our interventions are supported and sustainable.

THE SPECS

Who you are:

• The Natural Communicator: You can talk to a Council Leader in the morning and a group of teenagers in the afternoon without changing your soul.

• The Map-Maker: You know London. You understand the nuances between boroughs and the "invisible borders" that young people face.

• High Empathy, Low Ego: You listen more than you talk. You understand that "Community" is earned, not bought.

• The Problem-Solver: You know how to navigate local tensions and turn "Not in my backyard" into "When are you coming back?"

THE REWARDS

• The Key to the City: You will build a network of contacts that spans the entire capital.

• The Impact Lead: You are the reason a "Drop" feels like a homecoming rather than an intrusion.

• The Crew: Full URBAN YOUTH "Crew" kit and a senior seat at the "Mission Briefings."

• The Legacy: You are building the foundation for a London-wide movement.

HOW TO UNLOCK THE ZONE

WE DON'T WANT A PROPOSAL. WE WANT TO HEAR YOUR HUSTLE.

TO APPLY:

Send us a 60-second "Street Pitch." Tell us: How do you introduce URBAN YOUTH to a community that has been let down by "the system" before?

• Bonus: Tell us about a time you turned a "No" into a "Yes" on the streets.

STATUS: SCOUTING

DEADLINE: Monday 30th March 2026, before 6pm

URBAN YOUTH // ROOTS IN THE STREET.

Job Title: Programme Manager                                                                

Reports To: Programme Director

Location: Hybrid

Employment Type: Full - Time
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.

We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.

Head of People, Culture & Development – VOLUNTEER

Flexible Volunteer Role Ideally 5–10 hours per week | Shoreditch, London | Start‑Up Youth Social Mobility Charity

About REMIX

REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.

We’re in the exciting early stages of building something bold, vibrant, and community‑powered — and we’re looking for a Head of People, Culture & Development (Volunteer) who wants to help shape the human side of this movement from the ground up.

The Role

We are seeking a passionate, people‑focused, and values‑driven Head of People, Culture & Development (Volunteer) to lead REMIX’s volunteer experience, culture, and people systems as we grow through our start‑up phase and beyond. This is a hands‑on, collaborative role for someone who loves building inclusive environments, supporting others to thrive, and creating the conditions for a healthy, empowered organisation.

You will work closely with the Volunteer CEO, COO, and Board to shape REMIX’s culture, develop people‑focused processes, and ensure every volunteer, mentor, and young person feels valued, supported, and inspired and help put structures and processes in place to prepare us to become an employer in the very near future.

Time commitment: Very Flexible Volunteer Role, highly recommended 5–10 hours per week, including:

• Bi‑monthly Board meetings

• Working groups and leadership sessions

• People, culture, and development tasks, duties and responsibilities

Key Responsibilities

As Head of People, Culture & Development (Volunteer), you will:

• Lead the development of REMIX’s people strategy, culture, and volunteer experience.

• Build inclusive, empowering systems for recruitment, onboarding, training, and development.

• Support the Volunteer CEO and COO in shaping a positive, collaborative organisational culture.

• Develop policies and frameworks that promote wellbeing, safeguarding, equity, and belonging.

• Create opportunities for volunteers and mentors to grow, learn, and feel part of a movement.

• Support conflict resolution, feedback processes, and healthy communication across the charity.

• Help embed REMIX’s values — empowerment, compassion, equity, resilience, community, integrity — into everything we do.

• Champion diversity, inclusion, and representation across all teams and programmes.

This role blends leadership, people development, culture‑building, and organisational design — perfect for someone who loves working with people and shaping environments where everyone can thrive.

What We’re Looking For

We need someone with previous HR management or people‑leadership experience — we welcome people stepping into this kind of role for the first time. What matters most is your passion for people, your emotional intelligence, and your commitment to building a culture that feels safe, inspiring, and inclusive.

We’re looking for someone who is:

• Passionate about social mobility, youth empowerment, and fairness.

• Warm, empathetic, and excellent with people.

• Entrepreneurial, proactive, and excited by building something new.

• A strong communicator who can support volunteers and leaders alike.

• Confident working collaboratively, but also able to take initiative independently.

• Organised, reliable, and committed to our mission.

• Compassionate, emotionally intelligent, and community‑minded.

Why Join REMIX?

• Play a central role in shaping the culture and people‑experience of a start‑up charity with huge potential.

• Help build a movement that champions equity, compassion, and opportunity.

• Influence how volunteers, mentors, and young people experience REMIX from day one.

• Work with passionate Trustees and volunteers who care deeply about young people.

• Gain leadership experience in people development, culture‑building, and organisational design.

• Make a meaningful, lasting impact on the lives of young Londoners.

This is your chance to shape the soul of a movement.

CLOSING DATE: Monday 30th March 2026, before 5pm

REMIX

To empower. To inspire. To transform.