Writing volunteer roles

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Following the success of the 2025 Council Climate Action Scorecards last year, Climate Emergency UK is looking to create the third edition of the Action Scorecards. Analysing council climate action only becomes valuable if you track the progress that has been made. Therefore, we are looking for volunteers to assist us in managing the Freedom of Information (FOI) requests we are sending to councils to answer some of the Scorecard questions.

Why are we doing this?

We’re in a climate and ecological crisis and local councils have the power and influence over around 30% of emissions in their local area. Councils are uniquely placed to make a real impact on emissions within their area. We know that councils are listening to the Scorecards results and taking more effective action. The average score in the 2025 Action Scorecards increased by 7 percent points. The Scorecards are a campaigning tool that residents can use to hold their council to account on their climate action, and lobby for specific, targeted change. We have also found evidence of 34% councils using and referencing the Scorecards in committee meetings, reports or in their own press releases and organisations across the sector are utilising the data from the Scorecards as well. Finally, this UK wide assessment will demonstrate where the UK and devolved governments need to provide more support to local authorities in order for them to take even further action.

How can you help?

We need at least 200 volunteers to pull this project off! We are sending councils a small number of FOI requests in order to answer some of the Scorecard questions. We have already written the FOI requests, and we need volunteers to manage the FOI request responses from all 400 councils and input their answers into our Scorecards. 

What experience do I need?

We will provide training so you don’t need any experience. If you have previous experience of sending FOI requests using WhatDoTheyKnow or reading responses to FOI requests that would be useful but not necessary in order to apply.

What will I gain?

This is a great opportunity if you want to work with FOI/EIR requests in the future. As you’ll be processing a variety of FOI requests from different council types across the UK, you will gain a deep understanding of the FOI request process and strengthen your analytical skills as you read and interpret the responses. By helping with this project you will be making a real contribution to the fight against the climate crisis.

What we need from you

You will need to be available to attend the following sessions:

• Volunteer induction
  You will only need to attend an induction session on either Tuesday 19th May or Thursday 21st May 2026.

• FOI Training
  You will need to attend the training session on 26th May 2026 from 5:30-7:30pm.

Scorecard FOI requests volunteers will be carrying out crucial tasks to manage the thousands of FOI responses we will be submitting. Using WhatDoTheyKnow you will be logging whether a council has responded to an FOI request and extracting the answers to create a data set of answers that will be used to mark councils in the Scorecards. Every volunteer will be trained and supported to manage the FOI responses.

Each FOI request will take between 10-30 minutes to classify and extract responses and the more you do, the quicker you will become. This can be done flexibly according to your scheduling needs. Our core FOI volunteers should be able to give 10 hours per week for 5 weeks between 25th May 2026 and 19th June 2026. You will need access to a laptop or computer with good internet for this volunteer position in order to access WhatDoTheyKnow.

Note: We will not accept current Councillors or Officers (Parish/Town councillors/officers are free to apply). 

How it works

• You will receive training on how to use WhatDoTheyKnow and manage the FOI responses.

• You will use WhatDoTheyKnow Projects to first classify and then extract information from FOI requests as we receive responses from councils across the country. 

• You will be supported through online communication with other volunteers across the country.

• You will be supported on Slack so at any point you will be able to ask questions of CE UK staff and other volunteers. There will also be an optional weekly FOI team co-working session, where you can work with CE UK staff and other volunteers, ask questions and get to know the other volunteers.

About the Role

We are seeking a proactive, confident, and highly organised Volunteer Housing & Asset Management Administrator to support our busy Housing and Asset Management teams.

This role is ideal for someone looking to gain experience within a housing association or supported housing environment while making a meaningful contribution to services supporting vulnerable residents.

What we do

Causeway is a small housing association, originally set up to accommodate young Irish migrants, and now providing housing and support services to people from anywhere in the world, with a wide range of needs – from those who just need an affordable place to live, to those who need a helping hand to achieve their life goals.

What we offer

We offer the opportunity to be part of a diverse, multi-disciplinary team, where your skills and creativity will be valued. You will grow and develop with colleagues in similar roles and work collaboratively with other team members, gaining experience in new areas while contributing to the learning of others. As a volunteer, we will cover reasonable travel expenses, provide training opportunities internally and externally, and offer fully flexible working days and hours. 

We welcome volunteers of all backgrounds and abilities. We can provide reasonable adjustments to support volunteers who may need them, at interview stage and/or once in the role.

Minimum Age: 18

References Required: We will ask for two employment/character references: These can be a former employer or someone that know you well (other than a relative)

Criminal record check: This is conducted by CIHA at no cost to the potential volunteer. This role requires a basic check.

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not nessessarily mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Ready to build the frontline of a brand-new movement?

At MINDSET, we’re not just another charity; we’re a start-up shaking up men’s mental wellbeing across England and Wales. We’ve ditched the waiting rooms and the clinical "one-size-fits-all" approach. Now, we need a Services & Projects Lead to design, build, and launch the very work that will change men’s lives.

We are looking for a visionary, action-oriented volunteer to take the lead on creating and developing our frontline services, high-impact projects, and game-changing campaigns.

The Mission:

• Architect the Impact: Design and develop our core services and projects from the ground up, focused on mental fitness and self-improvement.
• Lead the Frontline: Organise and oversee our direct work with men, ensuring everything we do is high-quality, impactful, and zero-fluff.
• Spark the Conversation: Create and drive campaigns that challenge the narrative around men’s growth and get people talking across England and Wales.
• Innovate & Improve: Constantly evolve our services based on real-world feedback to ensure we’re always delivering exactly what men need.

The Vibe:
We’re informal, direct, and positive. You’ll have the freedom to be creative, the space to lead, and the chance to build a legacy with a brand-new organisation that actually "gets it".

Sound like you?
If you’re a natural leader with a passion for men’s personal growth and the experience to build something from scratch, we want you on the team.

Lead the MINDSET Mission

We’re looking for someone who believes deeply in the power of creativity and who can help steward the organisation with care, imagination and strategic oversight. It’s a voluntary role, but a hugely meaningful one and a chance to make a lasting difference to the future of the Super Power Agency.

I’ve attached our Chair of Trustees recruitment pack, which gives more detail about the role, the moment we’re in as an organisation and the kind of person we’re hoping to find . You might know someone brilliant who would be a great fit – or you might even feel curious yourself, please get in touchle

Ready to arm our team with the tools to change lives?

At MINDSET, we’re not interested in ticking boxes or sitting through boring PowerPoints. We are a brand-new start-up shaking up men’s mental wellbeing across England and Wales—and we need a Training Lead who knows how to turn potential into performance.

We’re looking for someone who can take our volunteers, induct them into the MINDSET way, and give them the genuine skills and confidence they need to be world-class in their roles.

The Mission:

• The Deep Dive: Lead the induction process, ensuring every volunteer "gets" our mission and culture from hour one.
• The Toolkit: Design and deliver training that provides practical, real-world skills—not just theory.
• The Edge: Provide the ongoing tools and support that help our team stay sharp and be the best at what they do.

The Vibe:
We’re non-clinical, non-therapeutic, and 100% focused on growth. This is your chance to build a training programme from the ground up in a high-energy, zero-fluff environment.

Sound like you?
If you’re a natural coach with the experience to empower others and a passion for men’s personal growth, we need you on the ground floor.

Apply to lead our Training

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.