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Bridgend, Bridgend County Borough (Hybrid)
Cardiff, Cardiff
Newport, Newport
Pontypool, Torfaen Principal Area
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Organisation
SSAFA
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Refreshed on: 31 May 2026
Closing date: 15 July 2026 at 23:00
Job ref: South East Wales Branch - WalesOverseas
Tags: Administration, Advice / Information
The client requests no contact from agencies or media sales.
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Remote
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
At One Degree, our mentors, ambassadors, and teachers are more than just volunteers—they’re lifelines for students often overlooked in their schools and communities. By offering direction, encouragement, and a sense of possibility, our volunteers transform lives while experiencing the profound reward of making a real, tangible impact.
Most of our mentors are young professionals, bringing passion, patience, and empathy to help GCSE/Year 11 students (ages 15–16) navigate their challenges. These volunteers serve as role models, guiding students who might otherwise feel left behind toward brighter futures.
To foster meaningful connections and provide continuity, we ask volunteers to commit to at least three in-person or online sessions per year. This ensures students build trust and form bonds with the people dedicated to helping them succeed.
Join us and be the difference that changes a life.
What time commitments are required?
Preparation
- Mentor registration (2 minutes)
- Online mentor training course (30 minutes)
- Online safeguarding course (30 minutes)
- Online DBS/CRB (Criminal Records Bureau) check (15 minutes)
- Online personalised 1-on-1 mentor training (2 x 30 minutes)
Total time needed to become a mentor – approximately 2.5 hours
Mentoring
- Choose availability that fits your schedule – whether it’s 5 hours a week or just 30 minutes a month.
- Mentor online from anywhere in the world.
- Adjust your availability as your circumstances change.
- Focus on mentoring subjects you’re confident in.
- Access support from our experienced teachers and tutors.
Total time needed to be a mentor – flexible
What it takes
Anyone who meets the following criteria is welcome to apply:
- Able to volunteer a minimum of three sessions per programme
- Patient, empathetic and considerate
- Willing to participate in group activities and sports
Important Note! You do NOT need exceptional skills in Maths or English, or previous mentoring or teaching experience to be a One Degree mentor.
What’s in it for you
Our innovative online version of our Saturday programme combines group and 1-on-1 support via our custom-built online network.
We now offer 7-day-a-week mentoring for our GCSE students and programme alumni:
- This is flexible – with no set days and times, you can make yourself available based on YOUR schedule and you can update availability with our new integrated calendar system (training required here)
- This is innovative – during our 1-on-1 training we will run through this new addition to our custom-built online mentoring platform where you can a) connect your personal and work calendars b) select provisional availability and c) be booked by One Degree students based on their availability, your availability or by mentor speciality. This also now extends to supporting One Degree alumni.
Organisation
Posted on: 27 April 2026
Closing date: 26 July 2026 at 23:59
Tags: Training / Learning, Counselling, Education, Employment, Engagement / Outreach, Mentoring / Coaching, Youth / Children, Events / Activities, Social / Support Work
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?