Volunteer roles in Barnet

Join 130 Primrose as a Strategic Finance Trustee. Help an exciting team guide our forecasting, cashflow and scaling plans for a mission where every plate creates a fresh start.

We’re seeking a Trustee with strategic finance (CFO-level) expertise to strengthen our board as we grow and to help us scale our mission to bring economic opportunites to those impacted by homelessness. 

You’ll bring commercial acumen to our mission—helping us plan sustainably, understand our unit economics, and scale responsibly—without being “the accountant.” Our operations are hospitality-led, so experience in catering, hospitality, or multi-site venues is helpful (not essential).

About 130 Primrose

130 Primrose is a charity restaurant in Primrose Hill, formerly Home Kitchen Diner. We recruit, train, and employ people with lived experience of homelessness, offering real jobs, and accredited qualifications in hospitality. We’re scaling impact through great food, fair work, and fresh starts. 

What you’ll do

· Support the Board and Chair with financial strategy, planning, and risk management.

· Challenge and refine our financial model, forecasting, and cashflow planning (12–36 months).

· Help shape P&L, balance sheet and cash visibility that operators can use day-to-day.

· Advise on site-level unit economics, menu margin mix, labour model, and cost control.

· Strengthen budgeting, KPI dashboards, and scenario modelling for growth (e.g., second site in Brighton).

· Support funding strategy: grants, philanthropy, corporate partnerships, social investment.

· Create a Finance & Risk Committee (chair if appropriate).

· Ensure robust governance, internal controls, and compliance with charity and company law.

· Act as a critical friend—asking the right questions, mentoring our leadership and on site General Manager and team, and championing our mission.

We’re not looking for

· A bookkeeper or day-to-day accountant. We want a strategic finance leader who can translate numbers into decisions and coach an operations-minded team.

Norfolk Tennis is the county governing body for tennis and padel in Norfolk and a volunteer-led Charitable Incorporated Organisation (Charity No. 1203480). We work in partnership with the Lawn Tennis Association to support clubs, venues, coaches and players across the county, helping more people enjoy the physical, social and community benefits of tennis and padel. Our work aligns with the LTA’s “Tennis Opened Up” strategy, which aims to make the sport accessible, welcoming and enjoyable for everyone. Norfolk Tennis is governed by a Board of Trustees supported by a volunteer Management Committee representing clubs, venues and key development areas across the county. As tennis and padel continue to grow, Norfolk Tennis is seeking individuals to join its Board of Trustees and contribute strategic leadership to the development of tennis and padel across the county.

About the Trustee Role
Trustees play a vital role in ensuring Norfolk Tennis is well governed, financially sustainable and strategically focused. Working collaboratively with fellow Trustees and the Management Committee, Trustees help ensure the organisation operates effectively as a charity while delivering meaningful impact for tennis and padel across the county.

Trustees are responsible for:

• Supporting the strategic direction of Norfolk Tennis
• Ensuring strong governance, accountability and compliance
• Providing independent professional expertise and oversight
• Acting in the best interests of the charity and its beneficiaries
• Helping ensure resources are used effectively to support tennis development

Trustees attend periodic Trustee meetings (typically online) and may attend Management Committee meetings where helpful to maintain alignment between governance and operational delivery.

We are particularly interested in individuals who can contribute leadership or professional expertise in the following areas.

Governance & Charity Law Trustee
To support strong governance and ensure compliance with regulatory requirements, Norfolk Tennis is seeking a volunteer trustee with expertise in charity law.

This role focuses on providing guidance on legal responsibilities, governance best practice and risk management to support the organisation’s long-term stability and integrity.

Key contributions include:
• Advising the Board of Trustees on charity law, governance and regulatory requirements
• Supporting compliance with Charity Commission guidance and best practice
• Reviewing governing documents and supporting any required updates
• Providing input on policies, risk management and decision-making processes
• Ensuring the organisation operates within its legal and charitable objectives
• Offering guidance on contracts, partnerships and potential liabilities

This role would suit someone with experience in charity law, governance, legal advisory or regulatory compliance, ideally with an understanding of the charitable or sports sector.

Governance & Safeguarding Trustee
This role helps ensure Norfolk Tennis maintains the highest standards of governance, safeguarding and regulatory compliance.

Working alongside the County Safeguarding Officer and fellow trustees, this role supports the Board in maintaining robust policies, procedures and governance frameworks that reflect both charity law and LTA safeguarding expectations.

Key contributions include:

• Supporting strong governance structures and trustee responsibilities
• Providing oversight of safeguarding frameworks and best practice
• Ensuring appropriate policies and reporting processes are in place
• Advising on governance matters including risk management and compliance
• Promoting a culture of safe, responsible and ethical sport across the county

This role would suit someone with experience in governance, safeguarding, compliance, law or risk management.

Inclusion & Disability Trustee
Norfolk Tennis is committed to ensuring tennis and padel are open and accessible to all communities.

The Inclusion & Disability Trustee helps champion equality, diversity and accessibility across the county, supporting initiatives that widen participation and remove barriers to involvement.

The role includes:

• Supporting Norfolk Tennis in embedding Equality, Diversity and Inclusion (EDI) principles
• Championing inclusive participation for disabled players and under-represented groups
• Advising on inclusive programme development and community engagement
• Supporting initiatives linked to the LTA’s Open Court disability tennis programme
• Helping identify partnerships with organisations supporting inclusive sport

This role would suit someone with experience in EDI leadership, disability sport, community engagement, education or inclusion policy.

Who We Are Looking For
We welcome applicants who bring professional expertise, leadership experience and an interest in supporting community sport.

Experience in tennis is not essential.

We particularly welcome individuals with backgrounds in:

• finance, accounting or investment
• governance, compliance or safeguarding
• equality, diversity and inclusion
• disability sport or community engagement
• commercial partnerships or business development

Most importantly, we are looking for people who bring sound judgement, integrity, collaborative working and a commitment to supporting tennis across Norfolk.

Time Commitment
The role is designed to fit alongside professional and personal commitments.

Typical involvement includes:

• periodic Trustee meetings (normally online/Zoom)
• monthly (or every 5-6 weeks) Management Committee meetings (normally online/Zoom)
• periodic engagement on strategic matters within your area of expertise

Why Join Norfolk Tennis?
This is an opportunity to make a meaningful contribution to the future of tennis and padel in Norfolk.

As a Trustee you will help:

• shape the strategic direction of county tennis
• support clubs, venues and players across Norfolk
• promote inclusive participation in sport
• strengthen the long-term sustainability of tennis in the county

You will also be part of a friendly and committed volunteer team working in partnership with one of the UK’s leading national governing bodies for sport.

Norfolk Tennis is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds.

Are you a safeguarding professional looking to make a tangible difference in the lives of young Londoners? By joining our board, you will help shape safeguarding strategy, strengthen our organisational culture and ensure that CYP continues to provide a safe, nurturing, and empowering environment for all its members.

KEY RESPONSIBILITIES

• Safeguarding Oversight: Provide strategic oversight of safeguarding and child protection across the organisation and report to the Board.
• Policy & Compliance: Ensure safeguarding and child protection policies are up to date, effectively implemented, and meet all legal and regulatory requirements.
• Advice & Support: Act as a point of guidance for the Board and staff on safeguarding matters, including responding appropriately to concerns.

WHO WE’RE LOOKING FOR 

We need someone who is organised, communicative, and shares our values.

• Safeguarding Experience: Background in safeguarding, child protection, education, youth work, social care, or a related field.
• Local: Someone who understands the unique challenges and opportunities facing young people in London today.
• Good Judgement: Ability to handle sensitive issues with discretion and confidence.
• Commitment: A strong commitment to keeping young people safe and helping a small, high-impact organisation grow responsibly.

WHY JOIN US?

• Make an Impact: Directly influence the success of a project that changes lives in your community.
• Governance Experience: Build your CV with high-level Board experience.
• Networking: Connect with a diverse group of passionate professionals and community leaders.

About the Role

Headway East London is looking for 3 Casework volunteers. As a volunteer with the Casework Service team, you will play a key role in helping our support groups run smoothly. You will support the team with the administration and behind-the-scenes tasks that make our sessions welcoming, organised, and impactful.

If you are 18 or older and looking to be part of a supportive, energising team, we would love to hear from you.

Discover more about our Casework Service here, Casework service | Headway East London.

What you will do:

1. Comply with confidentiality and other group agreements.
2. Send out reminders to group members.
3. Capture topical notes during the support group.
4. Send out summary information to members.
5. Upload register attendance.
6. Assist with keeping the centre safe, clean and tidy all times i.e. collecting
   and washing cups, setting up the space and putting it back after.
7. Assist members needing to use a wheelchair in and around the centre.
8. Undergo GDPR or any other training as required.
9. Be part of volunteer debriefs and social events: Volunteer Celebration
   Week & Volunteer Christmas Party.
10. Receive volunteer supervision support as and when needed.

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support and lead a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

● Lead a team of communications and marketing volunteers.

● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.

● Run the meetings for the Communications & Marketing Team on a monthly basis.

● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.

● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.

● Identifying, initiating and leading on projects which align to the strategy and realise our goals.

● Collaborate with the team.

● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.

● Support the development and implementation of the Communications Strategy.

● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.

● Promote the charity across all our channels and forms of communication.

● Ensure effective, regular communication to both internal and external audiences.

● Review progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

● Have a real enthusiasm for excellence, innovation, continuous improvement and change.

● Be a team leader who is positive, hands on and able to get the best out of a team.

● Have excellent interpersonal skills and adept at building relationships with different stakeholders.

● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.

● Have a high level of attention to detail.

● Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.

● Experience in building and leading a team.

● Previous experience of working for charities and/or volunteer organisations is desirable but not required.

● Creativity regarding message management and medium.

● Good IT skills.

● Ability to motivate and enthuse others.

● To be a part of a team.

● Previous experience in marketing, communications, or related fields.

● Strong leadership skills with the ability to motivate and inspire volunteers.

● Experience of using Canva or similar design packages.

● A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.

Key Benefits

● Gain valuable experience in communications and marketing, plus charity team leadership.

● Make a meaningful impact on the fight to support the CRPS community.

● Develop professional skills and expand your network.

We are looking for new volunteers from all over London and the South East to be Speak out. Stay Safe Volunteers. You would visit primary schools local to you to help us protect a generation of children from abuse and neglect.

We are currently not recruiting for the following areas: 

London: Barnet, Ealing, Enfield, Hackney, Haringey, Hillingdon, and Newham

Surrey 

Berkshire: Bracknell Forest, Reading, Slough, West Berkshire, Windsor & Maidenhead, and Wokingham 

Bromley

Hampshire County Council, Basingstoke and Deane, East Hampshire, Hart, Rushmoor, Test Valley, Winchester, Fareham  

Eastleigh, Gosport, New Forest, Southampton, Isle of Wight, Portsmouth, Havant, West Sussex and East Sussex, Brighton/Hove

In 2022 the NSPCC's Speak out. Stay safe volunteers returned to primary schools. As a Speak out. Stay safe. volunteer, you will visit primary schools to deliver Speak out. Stay safe. workshops that teach children about the different types of abuse and how they can speak out and stay safe. Our Speak out. Stay safe. workshops are age-appropriate and memorable and need an energetic and enthusiastic person to deliver them. You'll work alongside other Speak out. Stay safe. volunteers to make sure at the end of each session the children feel empowered and know who they can speak out to if they are worried.

If you are interested in volunteering as a Speak out. Stay safe. volunteer and want to find out more about the role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

If you have any questions or experience any issues, please contact the Volunteer Recruitment Team.

For this role, we can only accept people over the age of 16. 

Interested in getting involved? Volunteer today and join our fight for every childhood.

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Want to make a big impact without lacing up for the race yourself? Join our amazing Cheer Team and support runners taking on the Saucony London 10k to raise vital funds for Alzheimer's Society

As part of our high-energy volunteer crew, you’ll help create an uplifting, electric atmosphere that gives runners the encouragement they need to keep going strong. Your cheers, claps, and positivity really do make a difference!

By joining us, you’ll be helping fulfil our mission: to provide essential support to people living with dementia and offer hope for the future. Because it will take a society to beat dementia.

What’s involved:
• Hold your spot at a designated cheer point along the race route
• Cheer, clap, wave, and motivate runners as they pass by
• Work alongside a warm, friendly, supportive team

What you’ll get:
• A fun, feel-good, and rewarding experience
• A branded volunteer T-shirt
• The chance to make a real impact in just a few hours

No experience needed, just bring your energy, enthusiasm, and voice!

Ready to join our Cheer Squad? Sign up today and help celebrate every step toward a future where we stand together.

The Legal Protection Team deal with client referrals, the provision of medico-legal reports, legal casework, and supporting clients to obtain high quality legal advice in their asylum claims and human trafficking matters. Under the supervision of the Director of Legal (delegated to other team members as appropriate), you will be assisting the team with legal casework tasks (the main ones of which are set out below), with the opportunity also to accompany clients to appeal hearings or asylum interviews. 

Key responsibilities  

• Making phone calls to people (solicitors, health professionals, other NGOs) seeking out assistance to obtain further information about cases;

• Liaising with legal representatives and other organisations and bodies;

• Drafting legal summaries and preparing files for transfer to a new legal representative;

• Preparing legal chronologies and other legal casework; 

• Liaising with clients about legal protection casework queries;

• Onward referring to alternative local services and organisations where HBF cannot assist;

• Various administrative duties as required, such as taking minutes in meetings with clients and recording interactions in our internal database; 

• Accompanying vulnerable clients to Home Office interviews and Tribunal hearings as appropriate. 

Skills, knowledge and experience needed 

• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation; 

• A demonstrable empathy for our vulnerable clients, including asylum seekers, refugees and survivors of torture and trafficking; 

• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude; 

• Excellent attention to detail and accuracy; 

• Excellent communication and interpersonal skills; 

• Good telephone manner and ability to be sensitive to vulnerable people; 

• Excellent IT skills including the use of databases, excel, email, word processing; 

• Awareness of confidentiality/data protection; 

• Experience of data entry and maintaining databases is desirable; 

• Basic knowledge of the UK asylum and NRM process is desirable. 

What you will get out of your time with us 

• Develop a good understanding of the UK’s asylum system and the system for identifying and ensuring the appropriate support for victims of trafficking, the issues that arise in complex legal cases and the possible avenues for redress; 

• Gain an insight into the breadth and complexity of needs of those who have experienced extreme trauma and are claiming asylum in the UK;

• Be given an introduction to the landscape of statutory and NGO support services available to those individuals, and the difficulties faced in accessing them; 

• Front-line experience, liaising directly with a wide range of external organisations within the sector including solicitors, mental health professionals and specialist NGOs;

• The opportunity to work directly with clients both in the office and on occasion, at the Home Office, Tribunal or external meetings; 

• The opportunity to work closely with and learn from a team of multidisciplinary experts. 

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 3 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake client assessments following triage by Clinical Lead, followed by counselling / therapy (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus a check in and 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in monthly group supervision support of 1.5 hours a month

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principles

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration and attending group supervision for 1.5 hours a month. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

Are you interested in communication? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling email and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

Our small charity delivers awareness campaigns and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS). We are urgently looking for 2 experienced email marketing volunteers to join our communications team.

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

Even though we are a small organisation we have big ideas and having regular contact through emails and newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email content: Develop our communication & marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content (membership): Create a regular email newsletter for our membership scheme
• Create a number of automated email series - for donors, members, fundraisers and more
• Newsletter strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good communicator
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online' 

Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Had experience of supervising CYP therapists 

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Being able to supervise CYP therapists in small groups

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice, and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

Team background

The Human Resources team sits within the Operations Directorate. This role reports directly to the People & Culture Partner, and ensures that people, culture, and inclusion are embedded at the heart of the charity’s strategic and operational priorities.

The Human Resources team plays a crucial role in supporting the charity’s mission, ensuring that we attract, develop, and retain talented and committed staff, foster a positive and inclusive workplace culture, and maintain compliance with employment law and best practice.

Job purpose

To support the delivery of the people function, especially related to the day to day administration work related to recruitment, onboarding, managing the HR system, recruitment system, and helping with the employee relations cases.

Scope of Role

This role is designed to support the People and Culture Team during a busy period. The People & Culture Team is engaged in a number of new projects, and we are looking for someone to join us to support these projects alongside routine HR administration duties.

Are you an individual looking to gain first hand HR experience and build your skills in People Management? The HR volunteer role is designed to enable you to experience the full HR life cycle first hand and lend your hand into managing HR and recruitment systems of Toynbee Hall.

The HR volunteer will work closely with the People & Culture Team, providing support in the areas of recruitment, pre-employment checks, the onboarding process, HR administration duties involving changes to terms and conditions of employment, attending and note taking during meetings, supporting with HR documentation/correspondence, supporting with HR systems etc.

What you will bring to the role

We are looking for someone studying towards or have completed CIPD Level 3 and intending to pursue a career in People Management.

You will bring excellent communication (both verbal and written) skills, organising/time management skills, the ability to work collaboratively with the People & Culture Team/wider stakeholders, and commitment to working in line with Toynbee Hall’s values.

Please download the full Job Description for more details of the role.

Application deadline is 03 June 2026