Volunteer roles in Bermondsey

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

Our vision is that everyone receives the help they need in a health crisis from those around them. We will achieve that by putting first aid at the heart of every community.​As a Fundraising Lead, you will coordinate the activity of a group of dedicated volunteers to achieve fundraising goals and support the work of St John Ambulance. Other aspects of the role include- coordinating and leading fundraising activity with your team, leading or supporting the recruitment of fundraising volunteers , supporting the promotion of local, regional and national fundraising campaigns and activities and working closely with the Community Fundraising Manager

We are looking for an enthusiastic individual to coordinate the unit's fundraising activities, leasing with the Regional Fundraising Coordinator.

The successful candidate will be someone who can work in a team or on their own initiative, is outgoing, determined and energetic and has an enthusiasm for the work of St John Ambulance and it's values. Knowledge of their local community and experience of fundraising or event organisation would be useful but is not essential.

The closing date for this post is 11/06/2027 and interviews - Date, Times and Location to be advised

If you are an existing SJA volunteer or employee, please apply here:

If you are external to SJA, please apply below:

Volunteer Branch Organiser

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a Branch Organiser, you’ll play a key role in helping to make sure your local branch runs smoothly and effectively. You’ll recruit, welcome, and support volunteers, ensuring the team’s work meets the needs of disabled people in your area. You’ll bring motivation, leadership, and strong communication and organisational skills to the heart of your branch.

What the role involves

This is a varied role where local needs shape what you’ll be working on, but it often includes:

• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Organising and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring, with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Acting as a key point of contact, maintaining regular communication between volunteers and staff.

What you’ll need for this role

Essential
• A love of being organised.
• Confidence in leading meetings.
• Ability to use Microsoft Office, the internet, and email.
• The ability to understand and follow internal and external policies and procedures.
• A commitment to keeping personal information safe.
• Willingness to follow REMAP’s policies, procedures, and values.
• Occasional availability to attend local events to promote the charity’s work.

Desirable

• Confidence communicating with a wide range of people.
• Ability to delegate tasks and motivate others.
• Enthusiasm for raising awareness of the charity locally.
• A willingness to develop new skills and experience. You’ll also be asked to complete our induction checklist.

Why volunteer with us?

When you volunteer with us, you become part of a supportive community of people who are passionate about improving the lives of others. We are a volunteer-led organisation, and we couldn’t do what we do without your skills, commitment, and generosity of spirit.

Please note: We reimburse all reasonable out-of-pocket expenses.

Ready to make a difference to a young person’s life? Team Up is recruiting inspirational role models to tutor Maths or English to pupils from disadvantaged backgrounds on one of our in-person school programmes in London or the South. Gain invaluable skills and improve your employability whilst supporting young people reach their full academic potential!

You will be matched to a small group of disadvantaged pupils who are currently underperforming in school. Equipped with full training and detailed lesson plans, you will provide them with the academic support, encouragement and inspiration they need to get back on track. All our volunteer tutors receive full training and support from a Team Up programme throughout the programme. Your programme lead, who is a qualified teacher, will be present at each tuition session.

How does it work?

•  You can choose between tutoring Maths or English at your preferred school programme that fits your timetable (depending on availability of placements)
•  Our programmes run for a full school term: Autumn (Sep to Dec) and Spring (Jan to Mar), Summer (Apr to Jul)
•  You will be expected to volunteer for one full school term (10-12 weeks)
•  Sessions are between 60-90 minutes and will take place on a fixed day of the week
•  You will be provided with training and teaching resources.
•  We will arrange a free of charge enhanced DBS check
•  Travel expenses up to £15 per attended session are covered

Why You'll Love It: 

You can make a real change! The majority of our pupils double their expected progress during one programme, become more resilient and gain a lot more confidence in their own learning! 

Not only will you have a meaningful experience and learn new skills, you will also be able to make use of a full range of benefits that we offer to our tutors, such as a personalised reference, and access to free seminars/workshops and a career mentor. This is a great opportunity to enhance your CV and improve your employability - all whilst tutoring young people from low-income backgrounds! 

What You'll Learn: 

•  You will gain important transferable skills including leadership, communication, time management and teaching skills
•  You will receive full tutor-training and ongoing support from an experienced professional during your placement
•  We offer lesson observations alongside developmental feedback and logged classroom hours

What We're Looking For: 

•  Enthusiasm and strong grades in the subject you wish to tutor in
•  Committed, patient and organised individuals who are keen to develop new skills
•  Good interpersonal skills when dealing with pupils
• Individuals who are passionate about closing the attainment gap in education and improving social mobility

Purpose: To help more people hear about the value of Kaleidoscope, while developing our recruitment and fundraising in your local area. This is also a space to bring your leadership skills and passion for Kaleidoscope to life locally.

Key responsibilities

• Represent Kaleidoscope in your community and help promote our work and increase fundraising opportunities. 

• Actively engage and build relationships with local groups and associations. 

• Run stands at events, community spaces, conferences or protests

• Give talks and short presentations about Kaleidoscope and inspire others to support our work. 

Additional Duties

• Attend team meetings - 1 hour online on a fortnightly basis

For this volunteering opportunity, having your own transport would be a helpful addition. Any mileage you incur can be claimed back through our volunteer expenses policy.

Essential Skills and Attributes

• Good communication and presentation skills

• Ability to actively seek opportunities for talks and build relationships in the local community 

• Self-motivation and the ability to motivate others. 

• Basic IT skills and access to email. 

• Flexibility to offer support when opportunities are available.

• Commitment to Kaleidoscope’s mission and values (please make sure to read the description of our organisation in our profile carefully)

Time Commitment Estimate 

• The time commitment needed for this role will vary depending on the time of year and number of groups and associations actively supporting Kaleidoscope within your local area.

• The minimum time we ask for is …2 - 4… hours a week. 

Training and Support 

• A comprehensive induction to Kaleidoscope and training for the role. 

• Resources to support you in your role e.g. presentations. 

• Support from your the Kaleidoscope Committee and remote volunteers

• The opportunity to gain and develop skills and to meet other volunteers. 

Mission Alignment Requirements

All applicant must demonstrate: 

• Understanding of Kaleidoscope’s core purpose 

• Adherence to safeguarding and ethical guidelines (AI to not be used for the work of Kaleidoscope) 

Diversity and Inclusion

We are an actively anti-racist organisation focussing on principles of solidarity and we do not condone saviour complexes. We encourage applications from people with lived experience of displacement, people of the global majority and people who speak relevant languages. 

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led podcast, YouTube channel, and healing membership organisation. We provide a platform for survivors and whistleblowers to share lived experiences, expose systemic issues, and promote solutions rooted in culturally trauma-informed care.

Our membership supports young people and survivors through healing, education, and digital skills development. Members participate in our Alchemic 369 Book Club, engaging in discussions and critical analysis of African, Caribbean, and world history, Ifa, classics, and political thought. Members also benefit from author discussions, subsidised plant-based retreats, and a supportive community focused on empowerment and growth.

We are a mission-driven organisation combining healing, education, truth-telling, and community empowerment.

Our Content Focuses On:

• Survivor stories (CSA, RSA, CT, CA)
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge harmful cycles, expose hidden truths, fight for justice, and create lasting social change.

Job Purpose

To design and build the digital management systems that will serve as the operational backbone of the IFA Retreat, enabling effective management of procurement, inventory, staffing, suppliers, budgets, projects, maintenance, and reporting through a centralised platform.

About the Role

As a Volunteer Business Systems Developer, you will design and implement the retreat's management infrastructure using platforms such as Airtable, Notion, ClickUp, Monday, Odoo, or similar database solutions.

Working alongside the Operations and Procurement Consultants, you will translate operational requirements into practical digital systems that support the retreat from development through to full operation.

Key Responsibilities:

• Build databases and operational dashboards
• Create workflows and automation systems
• Develop reporting and approval processes
• Design supplier directories and inventory registers
• Create staffing and project management systems
• Build operational tracking and performance tools
• Support scalable, transparent, and efficient operations

This role is essential to ensuring accountability, operational excellence, and sustainable growth.

Ideal Candidate

We are looking for someone who:

• Enjoys building systems that solve real-world problems
• Is organised, analytical, and process-driven
• Can translate complex operations into user-friendly workflows
• Communicates effectively with technical and non-technical stakeholders
• Is interested in African cultural development projects
• Is committed to long-term involvement and continuous improvement
• Is open to learning about Yoruba culture and the retreat's mission

Skills & Experience

• Experience with Airtable, Notion, ClickUp, Monday, Odoo, or similar platforms
• Experience creating workflow automation and reporting dashboards
• Strong database design and information architecture skills
• Experience documenting business processes and procedures
• Knowledge of procurement, inventory, project management, and operational reporting systems
• Ability to integrate multiple operational functions into a single platform

Desirable:

• Experience supporting hospitality, tourism, construction, or non-profit projects
• Knowledge of African development, cultural, or heritage initiatives

What You Will Gain

• Practical systems-development experience
• Portfolio-building opportunities
• Leadership mentorship and professional development
• Networking opportunities within a growing organisation
• Experience contributing to a purpose-driven project
• Creative freedom and personal growth
• Potential future paid opportunities
• Direct pathway to future leadership and operational roles
• Opportunity to help build a nationally recognised healing and education platform
• COS opportunities for top-performing team members

This role is designed as a long-term pathway into greater responsibility, professional growth, and potential paid opportunities as the organisation expands.

We believe in collectivism rather than individualism—as the platform grows, so do your opportunities, influence, and impact.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteering
• Dislike detailed reporting or systems work
• Are seeking immediate paid employment
• Prefer not to contribute to strategic decision-making

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, ideas, or vision you would bring to the role

We welcome people passionate about healing, justice, education, empowerment, and creating lasting community impact.

About us:

Tell My Truth and Shame the Devil C.I.C. is a pioneering Podcast/Youtube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designedto empower and educate.

We are a mission-driven, collective-focused C.I.C. building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors’ of CSA, RSA, CT, CA stories
• Whistleblowers and retired-experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To design and implement the procurement and supply chain framework required to develop andoperate the IFA Retreat, ensuring efficient sourcing, purchasing, inventory management, supplier relationships, and cost control throughout the development and operational phases.

About the role:

As a Volunteer Procurement & Supply Chain Consultant, you will be responsible for developing the procurement systems that will support the retreat's construction, furnishing, stocking, and long-term operations.

You will identify supplier categories, create procurement procedures, establish inventory controls, develop supplier evaluation systems, and build purchasing workflows that can scale as the retreat grows.

The role will involve planning procurement requirements for construction materials, accommodation furnishings, restaurant operations, retreat activities, gift shop inventory, maintenance supplies, andoperational equipment.

The successful candidate will create systems that ensure accountability, transparency, efficiency, andsustainability throughout the retreat's development.

Ideal Candidate

• Passionate about creating organised systems and processes.
• Strong strategic thinker with excellent attention to detail.
• Interested in supporting African development and cultural preservation projects.
• Understands the importance of sourcing products that align with the retreat's cultural values andmission.
• Able to build systems before physical operations begin.
• Comfortable working in a volunteer start-up environment.
• Committed to remaining involved through the transition into operations.

Experience & Skills

• Experience in procurement, purchasing, supply chain management, logistics, or inventorymanagement.
• Experience creating procurement frameworks and supplier management systems.
• Knowledge of inventory controls and stock management.
• Experience sourcing products internationally and within Africa is desirable.
• Strong negotiation and supplier relationship management skills.
• Understanding of budgeting and cost management.
• Experience using procurement software and inventory management systems.
• Knowledge of Nigerian procurement markets is advantageous.
• Familiarity with Yoruba culture, Ifa traditions, or African cultural projects is beneficial.

What You Will Gain

• Real-world hosting and interviewing experience
• Opportunity to build a public profile and media presence
• Portfolio-building opportunities across podcasting and storytelling
• Networking and relationship-building opportunities
• Experience working within a growing media and advocacy platform
• Creative freedom and personal growth opportunities
• Leadership and media mentorship
• Opportunity to develop your own audience and storytelling identity
• Potential future paid opportunities and long-term media career pathways
• Direct pathway into a future paid role
• The chance to help build a nationally recognised media and survivor-support platform
• COS opportunities for top performing staff members

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning: as the platform grows, your role, influence, and opportunities grow with it.

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, skills, ideas, or vision you would bring to the role

We welcome individuals who are passionate about helping create platforms that inspire healing, justice, truth, education, empowerment, and lasting community impact. That see themselves transforming their lifestyles to maintain the above for the generations to come.

To support MumsAid in understanding how effectively its services meet the needs of the mums we support. By gathering feedback and contributing to monitoring activities, this role helps ensure that service development is informed by lived experience and that accurate data is available to meet funding and reporting requirements. 

What will you be doing? 

• Review outstanding feedback responses. 

• Contact service users by phone to collect feedback in a respectful, supportive, and non-judgemental manner. 

• Assist with the design and distribution of surveys, questionnaires, and feedback forms. 

• Record and organise feedback data accurately to support analysis and reporting. 

• Support the monitoring of service delivery against agreed outcomes, standards, or targets. 

• Identify and highlight recurring themes, concerns, or suggestions to the relevant staff team. 

• Maintain confidentiality and follow safeguarding policies and procedures at all times. 

What skills and qualities can you bring? 

• A warm, empathetic, and non-judgemental approach when speaking to service users. 

• Ability to communicate clearly and sensitively with parents who may be experiencing challenging circumstances. 

• Good communication and active listening skills. 

• Attention to detail and accuracy when recording information. 

• Understanding of confidentiality, safeguarding, and when to escalate concerns. 

• Reliability and commitment to the agreed volunteering schedule. 

• Willingness to complete MumsAid induction and required training. 

• Confidence using basic IT tools such as spreadsheets and online forms. 

What is in it for me? 

• Induction and role-specific training, including safeguarding, mental health first aid, and suicide prevention training. 

• Ongoing support and feedback. 

• Opportunity to gain experience in monitoring, evaluation, and community engagement. 

• Development of communication and listening skills. 

• The chance to contribute directly to improving services for mums and families. 

• Being part of a supportive network of volunteers and professionals. 

• Reimbursement of agreed travel expenses (with receipts). 

• Written references available on request. 

MumsAid’s Young Mums service supports expectant and new mothers aged up to the age of 25, offering emotional support, peer connection, advocacy, within a group setting. The group offers a safe, welcoming environment where young mums can share, connect, and learn.

To assist in the organisation and the smooth running of Young MumsAid group sessions. Offering friendly emotional support and guidance to help new mums connect and thrive in their community, ensuring group participants feel safe and welcomed. 

What will you be doing? 

• Assist the group facilitator with planning, organising, and facilitating regular support group meetings for new mothers, ensuring that the meeting space is clean, safe and warm. 

• Greet attendees as they arrive; help new members settle in, show them around, introduce them to others. 

• Be attentive to group dynamics; encourage inclusion and gently facilitate interaction when helpful (for example, helping quieter mums to join in). 

• Provide emotional support and guidance to mothers within the group, ensuring a safe and inclusive atmosphere. 

• Provide tailored one-to-one support to mothers within the group who need additional help, referring to other specialists when necessary. 

• Assist with administrative tasks related to the group, including attendance records, scheduling, and communication with participants. 

• Implement and deliver engaging and relevant content for group sessions including activities, and discussion topics as advised by the facilitator. 

• Participate in debrief or feedback with the facilitator after the group, sharing any insights or concerns. 

• Observe and flag any safeguarding, mental health, or welfare concerns in line with MumsAid Safeguarding and child protection policies (in debrief with facilitator) immediately following the session. 

• With guidance from the facilitator carry out monitoring requirements. 

• Support in liaising with other professionals to increase awareness about the group and to assist in recruitment of suitable group members.

• Respond to any feedback of the group, adapting sessions as necessary as directed by the group facilitator. 

• Distribute educational materials and resources relevant to new motherhood as necessary. 

• Promote and support equality, diversity and inclusion, ensuring that the views and voices of MumsAid’s service users are considered in all aspects of group initiatives, including in the discussions of need and impact. 

• Maintain confidentiality and privacy of group members. 

• Attend induction and role-specific training and take part in supervision or feedback sessions. 

What skills and qualities can you bring? 

• Warm, welcoming personality; good at putting others at ease 

• Empathetic, non-judgemental nature 

• Some awareness of mental health challenges (especially maternal mental health) 

• Strong commitment to MumsAid values: empowering, safe, peer-led, inclusive, sustainable 

• Understanding of confidentiality and when safeguarding takes precedence, in line with MumsAid policies and procedures 

• Reliable and able to work well in a team 

• Be committed to equality, diversity, and inclusion.

• Comfortable and confident around young children 

• Openness to feedback and supervision 

• Willingness to complete volunteer induction 

• Willing to undergo DBS check 

What is in it for me? 

• Induction and regular training, including safeguarding training, mental health first aid and suicide prevention training.

• Ongoing support, supervision, and feedback 

• Reimbursement of travel expenses (with receipts) 

• Make a real difference to the lives of local young mums 

• Gain valuable experience in supporting vulnerable families 

• Gain practical experience in group facilitation and community support. 

• Develop active listening, communication, and safeguarding skills. 

• Be part of a welcoming volunteer team 

• Written references on request 

• A DBS check paid for by MumsAid (If required) 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Unfortunately this role cannot be used for as a placement and our mentee cannot be used as case studies.

Peer Mentors provide one-to-one short term emotional and practical support to people with mental health challenges in Camden, to help them regain their confidence and independence. This opportunity is for people to use their lived experience of mental health problems to help create a short term, supportive and understanding relationship with someone who requires support in the community. 

It’s about motivating and empowering the other person to identify their own issues and goals and helping them to find ways of resolving or reaching them – not by doing it for them, or expecting them to ‘do it the way I did it’, but by understanding and respecting different ways of working.

You will:

1. Work 1:1 with your mentee to identify & set short term realistic goals​ that would be helpful to their mental wellbeing
2. Work with them over 10 sessions to help them achieve them, maximum 20 weeks.​
3. Equip them with the tools and skills they need to continue longer term​
4. Provide a helping hand – refer mentees to other services in the local area, if appropriate.
5. Provide emotional and practical support as needed, which may include supporting mentee to find support that works for them in the community
6. Empower them to take an active part in their life choices

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Our Cat Fosterers play a vital role by providing a temporary, loving home for cats that are in the care of the RSPCA.

Why we want you 

We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteer fosterers are incredible, they play an essential role in helping us carry out our important animal welfare work by caring for cats and enabling them to be rehomed. 

You could be fostering an animal for just a few weeks, or it could be a longer term placement for several months and in a few cases it can be longer. 

What you will be doing 

Providing care and suitable housing in a safe environment for cats while they are in foster care in accordance with Society policies and guidelines.

Feeding, watering, providing enrichment, socialising and grooming cats (as appropriate).

Liaising with your Cat Co-ordinator regularly. For cats ready for rehoming: sharing photos and videos to the cat coordinator to enable them to raise awareness and rehoming. 

If the animal has specific needs you will be supported by your local team of fosterers to enable you to provide the care needed.

Offering a separate room to keep the cat/s in and separate from your own animals.

Some cats may have had surgery and will need a period of cage rest. This will be provided.

Your family/household must be fully supportive (and checked/confirmed that there are no cat allergies within the household).

All members of the household should discuss with their GP whether a tetanus vaccination is required, and make a decision based on this.

Transporting your foster cat safely for vet appointments.

Allowing a potential adopter to enter your home to view a cat up for adoption after they have been assessed by the cat co-ordinator, a volunteer can support you in this. 

Completing the local branch paperwork relating to the cats in your care.

The skills you need 

Volunteers must be aged 18 or over. 

Previous experience of fostering would be beneficial, and experience caring for cats is essential. 

If you have existing cats, they must be spayed/neutered and vaccinated. 

If in rented accommodation, permission from the landlord must be obtained. 

You must live in South Buckinghamshire or close to Chesham.

Volunteers must complete an online induction, you will need to have basic IT skills and access to a PC or laptop, or have someone who can help you carry out the induction. 

What's in it for you 

Meet like-minded people and get to know more about the work of the RSPCA South Bucks Branch.

Add an important animal welfare role to your CV.

A great induction and training relevant to your role. 

Support from our local and national teams.

You’ll be making a huge difference to the welfare of animals. 

What we provide you

We provide all the food, litter, medication and equipment needed to foster cats in our branch. Any other expenses must be agreed in advance with the Finance Manager.

A community of local fosterers to draw support and information.

Regular contact with your cat coordinator to support you.

Disclaimer 

Our fosterers are subject to an informal interview, home assessment visit, two satisfactory references and completion of online induction training including Health and Safety. 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.