Volunteer roles in Gerrards cross

Read Easy provides free, confidential, one to one reading coaching for adults who struggle with reading, through a network of volunteer groups. 

The Referrals Networker builds relationships with local agencies who may be able to refer potential Readers to the group.

Role of a Referrals Networker:
● Liaising with your group to establish which organisations have already been contacted, so that you can build on that initial work
● Managing the relationship between the referral agencies and the group
● Seeking out new referral agencies as the group grows in capacity
● Familiarising yourself with the Publicity Organiser’s resources available to you
● Creating a record of organisations and agencies who are likely to come into contact with those who don’t read and the dates you are in touch with them
● Contacting these organisations regularly to provide information about what your group offers and identify how they can best inform their personnel to make referrals
● Keeping your local group informed about your activity and identifying how many of your contacts refer new Readers
● Attending Management Team meetings, typically every 6-8 weeks 

Skills needed:
● Confidence to promote the work of Read Easy and how it can support local people who would like to improve their reading skills
● Ability to develop strong working relationships with local referral agencies and to manage expectations
● Good communication and people skills, with a commitment to maintaining confidentiality
● Reasonable confidence in using IT
● The ability to use initiative and work independently
● A willingness to abide by Read Easy policies and procedures
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included
● Energy and enthusiasm with an average of two hours a week to commit to the role 

Everything you create matters! Help us share stories that inspire hope, raise awareness and connect people with support.

About The Role
Our Campaigns and Storytelling Volunteers play a key role in how Doncaster Mind communicates its work, shares impact and connects people with support.

Through campaigns, digital content and storytelling, you will help us raise awareness of mental health, promote early support, and highlight the services available through Doncaster Mind, including prevention work, community services and our Rise Therapy service.

This flexible volunteer role can be carried out remotely from home, with a minimum commitment of just two hours per week, making it easy to fit around work, study or other commitments.

The role is suitable for people who want to apply existing communications skills in a meaningful setting, as well as those looking to build experience and develop a portfolio in campaigns, content and storytelling.

What You’ll Do
You’ll support a range of communications and campaign activities, which may include:

• Creating social media posts and digital content
• Supporting awareness campaigns and key messages
• Writing or adapting copy for different audiences
• Helping share stories, case studies and impact updates
• Supporting website or newsletter content updates
• Contributing ideas for campaigns and engagement activity
• Helping promote events, services and community activity

Choose What You Love
You can focus on one area or work across several depending on your skills and interests:

• Prevention & early intervention - supporting campaigns that encourage people to seek help earlier, challenge stigma and promote mental wellbeing.
• Rise Therapy Service - helping promote Doncaster Mind’s professional therapy and workforce wellbeing services, increasing awareness and understanding of support available.
• Community impact & supporter engagement - sharing stories, celebrating impact and helping inspire people, partners and communities to engage with Doncaster Mind.

What You’ll Contribute and Develop
This role offers the opportunity to contribute to meaningful mental health work while developing or applying communications and storytelling skills.

Depending on your experience, you may develop skills in:

• Campaigns and content creation
• Social media and digital communication
• Copywriting and storytelling
• Community engagement and awareness raising
• Working within a values-led, ethical communications environment

You’ll also:

• Work alongside staff across communications, services and fundraising
• Build a portfolio of real-world content and campaign work
• Gain experience relevant to careers in communications, marketing or the charity sector
• Apply professional skills in a purpose-driven organisation

Support and training
We’ll ensure you feel welcomed, supported and confident in your role. You’ll receive:

• A structured induction to Doncaster Mind and the role
• Ongoing support from the development team
• Regular check-ins and feedback
• Guidance on safeguarding, confidentiality and ethical storytelling
• Access to relevant training and tools

We will never expect volunteers to manage sensitive situations alone or work outside agreed boundaries.

Who This Role Is For?
We welcome applications from:

• Experienced communications or marketing professionals looking to give back
• Students or early career individuals building experience and portfolios
• Anyone passionate about mental health, storytelling and community impact

You don’t need previous experience in a mental health setting, but an interest in communications and a willingness to learn are essential.We're particularly looking for people who:

• Communicate clearly and respectfully
• Are creative and audience-focused
• Work well independently and as part of a team
• Value inclusion, dignity and non-judgemental communication
• Are motivated by improving access to mental health support

Department: Financial Wellbeing

Role Location: Community

Role Support: You will be supported by the Project Coordinator

What is the purpose of this role?

To provide support to the Project Coordinator in delivering engaging Scam Awareness events within communities across Nottingham City and Nottinghamshire.

What impact does this role have?

Our Scam Awareness Events provide vital information and support to older people, helping them recognise scams, protect themselves from fraud, and access support when needed.

By providing support at these events, you will have the opportunity to liaise directly with people who have been affected by scams or may be vulnerable to them. By supporting community events, you can help older people access information, build confidence, and learn how to protect themselves from scams.

What activities might you be involved in?

Ø  Help set up and pack away event materials and information stands

Ø  Welcome and speak with attendees, helping to create a friendly and inclusive environment

Ø  Chat with members of the public and signpost them to information

Ø  Support people to access digital information using their own devices where appropriate

Ø  Distribute leaflets and awareness materials

Ø  Help raise awareness of current scams and fraud trends

Ø  Support the collection of feedback from attendees

Ø  Pass on questions or concerns to the Project Coordinator when further support is needed

Ø  Carry out the volunteer role in line with the Charity's policies and procedures, and adhere to the Volunteer Code of Conduct

What are we looking for?

Ø  Have an interest in supporting older and vulnerable people within their local community.

Ø  Are friendly, approachable and enthusiastic

Ø  Are keen to help raise awareness of scams and fraud prevention

Ø  Have good communication and interpersonal skills

Ø  Possess good digital skills and confidence using a range of digital devices and online platforms

Ø  Understand the need for confidentiality

Ø  Are able to travel to events throughout Nottingham City and Nottinghamshire using their own transport or public transport

When would you be needed to volunteer?

Most volunteering sessions last around 4 to 5 hours (& typically take place on a Wednesday or Thursday), including travel time, event set-up and tidying away afterwards.

We welcome volunteers who can offer regular support. Where several volunteers are involved, opportunities can be shared on a rota basis to provide flexibility.

 What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction.

 What can you gain from this opportunity?

· The chance to make a difference to older people’s lives

· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one

· A comprehensive training programme

· The opportunity to learn new skills

· Experience to add to your CV

· The opportunity to meet new people and make new friends

· Reimbursement of travel expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS check is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. 

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK, Canada, USA and Ireland. 

We are currently recruiting 4 campus coordinators across the UK - to cover London, England, Wales and Scotland. 

Role Summary 

Campus Coordinators are responsible for establishing partnerships with University Muslim Student Associations (MSAs) and Islamic Societies (ISocs), and maintaining positive relationships with these sites. 

Key tasks 

• Actively establish and maintain positive relationships with the MSA/ISoc committees and Student Ambassadors to ensure an exceptional onsite experience for students and promote retention of sites 

• Be responsible for overseeing all onsite logistics through liaison with the Student Ambassador to ensure that onsite logistics including advertising of the class and other required tasks are taken care of by the MSA/ISoc 

• Be the point of contact for ISocs: answer questions from the MSA/ ISoc committees and Student Ambassadors to the best of your ability and engage them on a 1-1 basis, listen to their needs and concerns and addressing these accordingly 

• Collect ideas and best-practices from how different MSAs/ISocs are delivering their class 

• Participate in onboarding current and new sites prior to the start of the academic year 

• Be the point of contact internally for any queries or updates related to assigned MSAs/ISocs 

What we’re looking for 

• An understanding of the Muslim university scene and how university MSAs/ISocs operate. 

• Excellent interpersonal and communication skills.

• Ability and keenness to make and maintain genuine connections with people. 

• Ability to travel regionally for face-to-face meetings with MSA/ISoc committees, at least once per semester.

What we have to offer 

• Be part of a team of 40+ dedicated volunteers from across the country. 

• Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective. 

• Receive in-house tarbiyah sessions.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

The National Flood Forum (NFF) supports and empowers people and communities at risk of flooding and helps those who flood to recover from the material and emotional trauma that flooding causes. With 24 years on the ground experience, we are the only national charity dedicated to supporting flood risk communities.

At the NFF, we give emotional and practical help and creating the right package of support for the long-term. Flooding can be a devastating experience with lasting economic, practical and emotional consequences and for many people the recovery process is as traumatic, or even more stressful, than the flood itself.

We pride ourselves on being there at every stage of the flood recovery process, working hand in hand with the people and communities we help. We also provide a powerful and independent voice for these communities, advocating for them with local and national government as well as the insurance industry and other corporate sectors.

We are seeking new Trustees to bring new insights, experience and skills to our Board. As a Trustee, you’ll help ensure the financial sustainability and governance of NFF.

As a Trustee you will have a commitment to supporting our values and approach to supporting communities at risk or who have flooded and you will advocate and be an ambassador for our work.

We’re especially interested in applications from you if you have:

· Experienced flooding or live with the threat of flooding.

· Fundraising, marketing or communications skills or experience

We particularly welcome applications from women, people from ethnic minority backgrounds, and residents of the North of England, East Anglia, or Wales, who are currently under-represented on our Board.

�� Volunteer Safeguarding Officer – Kenningwell United Women’s Football Club (KUWFC) ��

Location: Dulwich/Peckham, South London
Hours: Flexible, around 6 hours per month
Reports to: Club Committee 

Be the Heartbeat of Safety & Inclusion

Do you believe every player deserves to feel safe, valued, and empowered? KUWFC is searching for a passionate champion of wellbeing to help us build a club where everyone can shine—on and off the pitch!

As our Volunteer Safeguarding Officer, you’ll be a guardian of trust, a voice for equality, and a cornerstone of our football family. Your impact will ripple through every training session, matchday, and community event. If you’re ready to make a real difference, this role is for you!

What You’ll Do

Protect & Empower:
  Make sure every player, coach, and volunteer feels safe, respected, and supported. Uphold our safeguarding and child protection policies with pride.

Inspire Awareness:
  Share knowledge, lead FA safeguarding training, and spark conversations that keep our community informed and vigilant.

Champion Inclusion:
  Foster a positive, welcoming culture. Promote our codes of conduct, whistleblowing policy, and wellbeing initiatives—where every voice matters.

Be the Trusted Contact
  Listen with empathy. Respond swiftly and sensitively to any safeguarding concerns, acting as the go-to person for guidance and support.

Build Connections:
  Collaborate with club leaders, She’s Got Skills collective, and partner clubs to spread best practice and nurture wellbeing across South London football.

Keep Us Accountable:
  Ensure DBS checks and safeguarding records are up-to-date, accurate, and confidential. Celebrate the highest standards in player protection.

Who You Are

- Driven by passion for equality, wellbeing, and community spirit
- A great communicator—someone who listens deeply and speaks up for others
- Responsible, trustworthy, and ready to handle sensitive information
- Willing to learn (FA safeguarding training provided)
- Organised, proactive, and full of positive energy

Bonus Points:
- Experience in safeguarding or child protection
- Knowledge of FA safeguarding procedures
- Experience in football or sports clubs
- Ready to make players feel like superstars—no matter their age or background!

Why KUWFC?

- Be part of a club that believes in changing the game—together
- Flexible volunteering—fit around your life
- Training, support, and professional references for your future goals
- Help shape a safer, stronger, and more inclusive football community in South London
- Your passion will leave a legacy—players will remember you for life

Ready to Be a Game-Changer?

Send a brief note about yourself or your CV  .
We welcome volunteers from all backgrounds. Bring your passion—let’s build a club where every player thrives!

Kenningwell United WFC: Champions of equality, guardians of wellbeing, and creators of opportunity.

Do you enjoy organising? Would you like to play a key role in making sure things get done!

Our volunteer administrators are instrumental to all the work that we do across Hestia. You will have the opportunity to support staff with a wide range of desk-based and administrative tasks. These behind-the-scenes roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.

What you will be doing

• To support with administration, texting and emailing information to service users, volunteers, and staff
• Support with updating and inputting data into spreadsheets
• Support with making phone calls to follow up and gather needed information.

The skills you need

• Good communication skills
• Good organisation and administrative skills
• Able to maintain good working relationships
• Basic IT skills, comfortable using spreadsheets and emailing

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Befriender Volunteers play a key role in supporting individuals as they move on from our services and begin to live more independently. This role helps individuals stay connected, build stability, and feel confident in their next steps. Volunteers provide emotional support, practical assistance, and companionship to help people achieve their personal goals and stay engaged with their community.

What you will be doing

• Carry out regular check-ins—via phone, online, or in person—to help service users feel supported after leaving the service. Provide friendly visits where appropriate, offering a listening ear and encouragement during the transition to independent living
• Support individuals to build links within their local community, such as identifying clubs, social groups, local activities, or places of interest based on their personal goals.
• Encourage service users to take part in community events and build social connections that promote long-term wellbeing.
• Accompany service users to view potential properties where needed. Provide assistance exploring practical items or resources they may need after moving on, such as furniture options, budgeting tools, or local amenities.
• support service users to attend GP or other health appointments, helping reduce anxiety and build confidence in navigating services.
• Help individuals develop social skills, communication skills, and confidence through positive interactions and gentle encouragement. Providing motivation and reassurance as they work towards independent living goals.
• Support service users to access and participate in our online activities, helping them build digital confidence and stay connected. Assist with basic digital navigation, where needed (e.g., joining online groups, using communication platforms, accessing resources).

The skills you need

• Good communication skills
• Friendly and calm nature
• Mental health experience who feels strong enough to help others
• Willingness to listen to people with a genuine enthusiasm to support others
• Confident, sympathetic and can inspire trust and able to maintain boundaries in a non-judgemental way
• Warm, friendly, and non-judgemental approach
• Good communication and listening skills
• Patience and empathy
• Ability to maintain professional boundaries
• Reliability and consistency

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Walking Group Volunteers help service users build confidence, improve wellbeing, and reduce social isolation by supporting them to take part in regular group walks in their local community. The role also includes light shopping support—helping individuals access local shops, build independence, and feel more comfortable navigating their community.

What you will be doing

• Encourage conversation, connection, and gentle physical activity in a supportive and friendly environment, helping service users feel safe, included, and confident during walks.
• Create an inclusive, encouraging atmosphere where service users can build social skills, connect with others, and increase self esteem.
• Provide light, practical support with shopping trips, such as visiting local shops before or after walks.
• Help service users plan small shopping tasks (e.g., picking up essentials).
• Lead or co lead regular walking sessions with service users in local parks, streets, and community areas.
• Encourage independence while offering reassurance and support with navigating shops, queues, and payment if needed.
• Assist service users in becoming more familiar with their neighbourhood, including shops, parks, cafes, and community spaces
• Help identify opportunities to take part in local activities that promote independence and wellbeing.
• Report any concerns or changes in a service user’s wellbeing to staff promptly.

The skills you need

• Friendly, patient, and supportive
• Good communication and listening skills
• Empathetic and encouraging
• Reliable and able to maintain professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?

As a County Lead of Berkshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a dynamic and collaborative individual to take on the role of County Education and Volunteer Training Lead.

This is an exciting opportunity for someone with strong communication skills and a passion for supporting others to make a real difference in our county. As part of this role, you will work closely with the Networks Leadership teams and the County Leadership Team, collaborating on projects and sharing best practices to strengthen our volunteer community.

Key responsibilities include identifying training needs, developing and leading an enthusiastic county training team, and ensuring we deliver the volunteer courses required by the county.

You will have the chance to foster personal and professional growth by developing trainers, arranging regular county trainers' team meetings, and attending monthly council meetings.

This role is ideal for those with experience in leadership and volunteer management who are eager to contribute to a supportive environment. Your contributions will make a significant impact on our county’s volunteer development, and we truly appreciate your dedication to education and training. We encourage enthusiastic and committed individuals to apply and look forward to welcoming someone who is ready to help our team thrive.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

This will be a split role in the region,

The post will also interact with relevant Communities of Practice to share learning, advice and best practice

Assist Networks in writing and implementing effective community plans. - Ensure volunteer leaders follow the recruitment and onboarding processes. - Support volunteer leaders in delivering an effective welcome and induction process to ensure volunteers feel valued and prepared for their roles. - Contribute to the reward and recognition programme. - Ensure volunteer leaders follow the leavers process to provide a positive and supportive exit experience. - Facilitate internal training opportunities. - Actively promote and support free and paid education and engagement activities being delivered in communities and schools. - Actively promote and contribute to the success of national campaigns.

The closing date for this vacancy is the 03/08/2026

Interviews - Date, Time and Location to be advised

Are You Creative, Organised, and Passionate About Making a Difference?

Turn your ideas into meaningful experiences as an Activity Coordinator Volunteer. You'll help plan and deliver fun, engaging activities that promote wellbeing, build confidence, and bring people together.

From arts and crafts and games to wellbeing sessions, themed events, and community outings, every activity you support will help create connections, inspire smiles, and make a positive impact on people's lives.

What you will be doing

• Support the planning and delivery of activities based on the interests of service users
• Help facilitate social groups such as coffee mornings, walking groups, and activity workshops.
• Encourage participation and help create a welcoming, inclusive environment.
• Build positive relationships with service users and support them to develop confidence and social connections.
• Work alongside staff to identify new activity ideas and opportunities.
• Assist with setting up and tidying away activities where required
• Provide occasional one-to-one support, such as accompanying service users to appointments, shopping trips, or community activities.

The skills you need

• Friendly, approachable, and a good listener
• Organised and dependable.
• Confident engaging with a diverse range of people.
• Creative and interested in helping others try new activities.
• Respectful of confidentiality and professional boundaries
• Able to work as part of a team.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Love Music? Make a Difference.

Could your passion for music help someone find their voice?

Music has the power to lift moods, reduce stress, build confidence, and support mental wellbeing. As a volunteer, you'll help create a welcoming space where people can express their emotions, relax, and experience the joy of making music together.

If you'd like to inspire others through the power of music, we'd love to hear from you.

What you will be doing

• To prepare music sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their musical skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities

The skills you need

• Experience of Music either in a professional, educational, or personal level
• Able to collaborate with individuals to plan a music group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature
• Ability to handle individuals with complex needs and work with a person-centred approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Volunteers needed for the friendliest club in London!

Can you spare two hours a week to work with some of the friendliest, welcoming people

you’ll ever meet? If so, then please come and help our volunteers organise fun, engaging

activities at our ever-growing club for people with learning disabilities. No previous experience

is needed; you just need a caring attitude and sense of fun!

Our club is split into two age groups: 14-25 years and 25 years +. You have a chance to make a real

difference to either group by creating new experiences, helping our members to grow in

confidence, build friendships and learn new skills. Our specialist club leaders will support and

train you, and you’ll benefit from working in a very rewarding environment!

Our volunteers are vital members of the Citizens Advice Barnet team.

If you’re looking for a worthwhile experience and excellent training, there may be a suitable volunteering role waiting for you at Citizens Advice Barnet.

Volunteering is a great way to contribute, use and gain skills, make friends and feel part of an enthusiastic team.

Most of the work we do is carried out by highly trained volunteers. We very much value the work of all our volunteers, who strongly uphold the aims and principles of the Citizens Advice service.

After successfully completing the initial training, you will:

• assist clients on reception,
• call back clients who have been referred to us,
• give advice via email,
• speak to clients on our helpline,
• support clients in person at drop-in advice sessions throughout Barnet,
• undertake administrative tasks supporting the advice team.

Purpose of the role

• help provide an effective and efficient advice service to members of the public,
• help influence government and other organisations by collecting evidence of the effect of their actions on the lives of clients for the Research & Campaigns team to use,
• help us raise essential funds to continue our work by collecting evidence of the need we address and our impact.

Qualities Required:

• being open, approachable and non-judgmental,
• ability to communicate effectively in writing and in person,
• a good level of literacy and numeracy skills,
• a good level of IT literacy,
• ability to commit to 2 days a week for at least 9 months,
• ability to commit to and work within the aims, principles and policies of the Citizens Advice service.