Volunteer roles in Kettering

Are you looking to build experience in communications while supporting children’s education in Malawi?

The Mlambe Project is a small but impactful charity building sustainably constructed school blocks in rural Malawi. We’re looking for a volunteer Communications & Social Media Intern to help us share our story and grow our online presence — all in just around one hour per week.

What you’ll do:

• Create and schedule engaging social media posts and update website
• Help tell the story of our school building projects and the people we work with
• Share updates, photos and impact stories
• Suggest ideas to grow awareness and engagement
• Support the team in Malawi to take engaging content

Who this would suit:

• Students or recent graduates
• Anyone wanting experience in the charity or international development sector
• Creative self-starters who enjoy writing and storytelling

Why volunteer with us?

• Gain real, hands-on experience
• Build your CV and portfolio
• Work flexibly around your schedule
• Contribute directly to improving education access for children in Malawi

This is a small time commitment with meaningful impact.

If you’d like to get involved, we’d love to hear from you. Please get in touch with a short introduction about yourself and why you’re interested.

Make A Smile is seeking a dedicated and knowledgeable Safeguarding Officer to help us ensure the safety and wellbeing of the children, families, and volunteers we support across the UK. If you have safeguarding experience and want to use your skills to make a meaningful impact, this role offers the chance to help shape safe, joyful experiences for vulnerable children.

About the Role

The Safeguarding Officer plays a central role in maintaining high safeguarding standards across all Make A Smile Chapters. You will work closely with the Recruitment Manager to deliver high‑quality safeguarding training to volunteers, ensuring they understand their responsibilities and feel confident when working with children.

You will also lead on maintaining and updating our safeguarding policies, liaising with relevant organisations to ensure they remain comprehensive, compliant, and aligned with current legislation. A key part of the role involves supporting local officers to ensure all volunteers have an up‑to‑date DBS check before attending events.

As the charity’s central point of safeguarding expertise, you will provide guidance on concerns, advise on escalation routes, and help embed a strong safeguarding culture throughout the organisation.

What We Need You to Do

- Deliver safeguarding training to volunteers
- Maintain and update safeguarding policies
- Ensure DBS compliance across all Chapters
- Provide guidance on safeguarding concerns
- Promote best practice and support volunteers
- Liaise with external organisations and stay up‑to‑date with legislation

Qualities and Experience

We are looking for someone with:

- Proven safeguarding experience (charity, education, healthcare, or social care preferred)
- Strong understanding of safeguarding legislation and best practice
- Excellent communication and organisational skills
- A calm, supportive, and approachable manner
- The ability to coordinate processes across multiple teams
- Good judgement, discretion, and attention to detail
- A commitment to Make A Smile’s mission and values

How This Role Helps Make A Smile

The Safeguarding Officer ensures Make A Smile can operate safely, responsibly, and confidently. Your leadership protects children, supports volunteers, and strengthens trust with families and partners. By maintaining robust safeguarding processes, you enable us to continue delivering magical, meaningful experiences to vulnerable children across the UK.

Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.

Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.

What You’ll Do

• Research and identify potential grant funding opportunities (“horizon scanning”)
• Help maintain our 'tracker' of funding opportunities
• Assist with drafting and editing grant applications
• Attend relevant online events or webinars to stay up to date with funding trends
• Support the preparation of reports and updates for current funders

 About You

You’ll thrive in this role if you have:

• Experience of researching and / or writing grant applications / funding bids
• Great attention to detail
• Good IT skills
• An understanding of the charity sector (helpful but not essential)
• The ability to work independently and meet deadlines
• A genuine commitment to supporting families living in poverty

For further information on the role and details of how to apply please visit our website.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

 At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

The Talent Acquisition Specialist is responsible for attracting, screening, and supporting the selection of qualified volunteers and team members who align with the organization’s mission and values. This role focuses on building strong recruitment pipelines through strategic outreach, managing initial candidate evaluations, and supporting the hiring process to ensure the organization continues to grow with passionate and capable people who truly believe in the mission and vision of Roots Academy

Key tasks

• Lead volunteer recruitment efforts by sourcing, attracting, and engaging qualified candidates aligned with organizational values and needs
• Identify and develop strategic outreach channels by researching and recommending platforms, communities, and locations to advertise open positions
• Conduct initial resume screenings and candidate evaluations to assess qualifications, experience, and role fit prior to advancing applicants to interview stages

What we’re looking for

• Interest or experience in recruitment, human resources, or talent acquisition
• Strong communication and interpersonal skills, with the ability to engage candidates professionally and respectfully
• Ability to assess basic qualifications and role alignment
• Strong organizational and time-management skills, with attention to detail
• Ability to work collaboratively with People & Culture leadership and team members
• Alignment with the organization’s mission, values, and community-focused approach

What we have to offer

• Be part of a team of 100+ dedicated volunteers around the world. 
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life. 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary

The People Operations Coordinator supports the day-to-day administration of the People & Culture function, ensuring smooth onboarding, accurate record-keeping, and a positive volunteer experience. This role plays a key part in maintaining organized people operations while also supporting volunteer engagement and appreciation initiatives.

Key tasks

• Coordinate and schedule onboarding sessions in collaboration with the People Lead
• Maintain accurate records by tracking volunteer training completion and participation
• Upload, organize, and manage personnel documentation within Roots’ Google Drive in accordance with confidentiality and data-handling standards
• Support volunteer engagement by planning and organizing logistics for volunteer appreciation events
• Assist with coordination, communication, and follow-up related to recognition initiatives

What we’re looking for

• Interest or experience in human resources, people operations, administration, or volunteer coordination
• Strong organizational skills with attention to detail and ability to manage multiple tasks
• Clear and professional written and verbal communication skills
• Ability to handle sensitive information with professionalism and confidentiality
• Alignment with the organization’s mission, values, and community-focused approach

What we have to offer

• Be part of a team of 100+ dedicated volunteers around the world. 
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

The Commonwealth Education Trust (CET) provides professional development and training to teachers in low- and middle-income settings through our ed-Tech, award winning, low-cost platform, Teach2030. Easy-to-use and low data, teachers in under resourced settings receive contextualised, assessed, and certified foundational materials to underpin and advance their practice. 

As an Education Specialist, you'll need a background in education, with a high level of teaching proficiency and ability to engage with pedagogical content. You'll write, design and deliver engaging, interactive, and impactful resources and course materials that suit our teachers worldwide.

Your role will include: 

-  Writing courses and educational content for blogs

- Checking and editing current courses to improve educational content 

- Enhancing the educational content provided to our users worldwide

- Leading digital workshops and Q&As

- Contributing and participating in NGO contracts

What We're Looking For

-  Expertise with pedagogy in primary or secondary school

- A PGCE and QTS

- Enthusiasm for teaching, learning, training and education

- Technical proficiency or willingness to learn

- Initiative and willingness to contribute new ideas

- Record in designing high-quality, measurable learning solutions

-  Ability to present complex ideas clearly and creatively.

- An education background is essential. 

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

About Youth Advantage UK

Youth Advantage UK is a growing organisation working to improve outcomes for young people across England and Wales. Our England & Wales Local Operations Department leads local policy and research projects across counties, regions, cities and towns — identifying local challenges and developing evidence‑based recommendations that support young people to thrive.

As a young organisation, we are still building our systems and ways of working. This is a great opportunity to help shape a department at an early stage and contribute to meaningful, place‑based change.

Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferable skills for this role. YAUK is currently an unregistered charity, working towards gaining the registered status.

About the Role

We are seeking a Deputy Head of Department to support the leadership and smooth running of the England & Wales Local Operations team. Working closely with the Head of Operations, you will provide additional leadership capacity, help coordinate multiple local research projects, and step in to lead the department when required.

This role is ideal for someone with a strong research or policy background who enjoys working in evolving environments and wants to use their skills to make a positive impact for young people.

Key Responsibilities

- Support the Head of Operations with day‑to‑day departmental coordination.

- Provide leadership cover when needed, including taking on delegated workstreams.

- Lead or oversee local policy and research projects across England and Wales.

- Ensure research is rigorous, ethical and relevant to local contexts.

- Translate findings into clear, actionable recommendations.

- Help develop emerging systems, processes and ways of working.

- Build positive relationships with internal teams, volunteers, and external partners.

About You

You will have:

- Experience in research, evaluation or policy analysis.

- Strong analytical and writing skills.

- Ability to manage multiple projects and priorities.

- Confidence working in ambiguity and helping build structure where needed.

- Experience volunteering and/or managing volunteers in a charity or community setting.

- A collaborative, supportive approach to leadership.

- Commitment to improving outcomes for young people.

Why Volunteer With Us

- Shape a new department at a formative stage.

- Use your research expertise to support real, local impact.

- Gain leadership experience in a supportive environment.

- Flexible hours that fit around your existing commitments.

- Join a mission‑driven team passionate about youth opportunity.

Apply Now

If you’re passionate about evidence‑based change and want to help shape a growing organisation, we’d love to hear from you. Join Youth Advantage UK as we build our Local Operations Department and create better opportunities for young people across England and Wales.

Independent Board member at the National Housing Federation

Location: Nationwide

Make your expertise count!

The National Housing Federation (NHF) is the voice of England’s housing associations.

Our housing association members provide homes for around six million people and are driven by a social purpose: providing good quality housing that people can afford.

We support our members to deliver that social purpose, with ambitious work that leads to positive change, and we are looking for board members who are committed to helping us achieve this.

We have a vacant independent board member position and are looking to appoint to this post with a start date in September 2026.

Our board members come from both within and outside of the social housing sector, and we have a number of independent board members who bring a range of more diverse experiences.

On this occasion, we are inviting applications from people within the social housing sector to join us. We are particularly interested in hearing from our larger members, particularly those with a presence outside of London.

Successful candidates:

Although we do not expect the candidate to have experience in the housing sector, we are looking for relevant candidates with an interest in the sector or experience in working with membership organisations at a strategic level.

As a successful Board member, you will provide excellence in governance, be an ambassador and use your strategic skills to make us an even more effective organisation.

You will be involved in influencing the NHF’s business to ensure that we successfully manage the challenges and significant change that the future is set to bring.

In addition to the above, the essential experience required includes:

- Proven strategic leadership, vision, and a collegiate approach.
- A strong track record of championing equality, diversity, and inclusion, and delivering change.
- Governance expertise and strong analytical skills.
- An excellent track record of effective stakeholder relationship management and ambassadorial activities.
- A passion for the social housing sector's purpose and the current challenges.

NHF remains committed to equality, diversity, and inclusion, and we are actively encouraging applications from people with lived experience and from communities currently underrepresented on our Board.

Our current board is not sufficiently reflective of the diversity of our members and the communities our sector exists to serve. We are especially keen to change this and strongly encourage applications from people in the following groups to apply:

- Racially diverse backgrounds.
- Living with a disability/disabilities.
- LGBTQ+ community.
- Lived experience of social housing.
- We are Disability Confident Employer, and disabled applicants who demonstrate that they meet the essential criteria for this role will be offered an interview.

Commitment:
Board meetings will be a mixture of in-person meetings, generally held in central London and virtual video conference calls. There may be occasional national travel, reasonable travel expenses will be reimbursed.

In addition to Board meetings, each Board member also sits on one of NHF’s sub-committees, either our Audit and Risk Management Committee or our Nominations, Remuneration and Governance Committee. The total time commitment from Board members is approximately six days a year.

If you believe in our work and understand the value of exceptional governance, we would love to hear from you.

Closing date: Thursday 28th May 2026

Interview date: Friday 12th June 2026

To apply for the post, please provide your up-to-date CV and a brief statement on one side of A4, stating why you are interested in the post, demonstrating how you meet the above criteria.
To comply with our blind recruitment requirements, please remove your personal details from both documents. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

For a discussion about the role, contact Hradmin.

Job Description

We are looking for a Volunteer SEO & Content Strategy Manager to help plan and manage the CIC’s content and search strategy.

You will ensure our educational materials, campaigns, and survivor-centred resources are easy to find, well-structured, and accessible online. This role involves working with the Digital Marketing Director and Digital Marketing team to organise content into a long-term strategy that supports awareness, education, and engagement.

The role focuses on SEO, content systems, and structured knowledge management.

Key Responsibilities

• Develop and maintain an SEO and content strategy aligned with CIC’s mission and campaigns
• Conduct keyword research and topic analysis related to CSA awareness, survivor support, and education
• Plan structured content systems such as pillar pages, topic clusters, and learning pathways
• Work with copywriters, designers, and campaign leads to prioritise content
• Optimise website pages, blogs, and campaign content for search visibility and accessibility
• Track content performance using search and engagement data
• Identify content gaps and opportunities for educational resources
• Ensure all content follows trauma-informed and safeguarding standards
• Document content strategy, workflows, and processes for scalability

What We’re Looking For

• Experience or interest in SEO, content strategy, or digital publishing
• Ability to plan long-term content systems rather than individual posts
• Familiarity with SEO tools, analytics platforms, or content management systems
• Strategic thinking and structured planning skills
• Sensitivity and ethical awareness when communicating about serious topics
• Comfort collaborating with a remote volunteer team
• Experience in nonprofit, advocacy, or educational content is helpful but not required

What You’ll Gain

• Founding experience building a long-term content and knowledge strategy for a social impact organisation
• Leadership exposure in ethical SEO and content systems
• Opportunity to shape how the CIC shares survivor-centred knowledge with the public
• Hands-on experience working with multidisciplinary content, marketing, and campaign teams
• Priority consideration for future paid roles when funding becomes available

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

Job Description

We are looking for a Volunteer Digital Marketing Director to help lead and coordinate our digital outreach and growth strategy.

You will help develop and manage the organisation’s digital marketing activities, ensuring campaigns, content and communication channels work together to raise awareness and engage supporters.

This role involves working closely with the Founder and Digital Marketing team to guide digital campaigns, support online engagement and help build systems that allow the organisation to grow.

The role focuses on strategy, coordination and improving the impact of digital campaigns and outreach.

Key Responsibilities

• Lead and coordinate the organisation’s digital marketing strategy
• Support the planning and delivery of digital campaigns across platforms
• Work with content, design and campaign teams to align messaging and activities
• Help build digital pathways for volunteers, donors and supporters to engage with the organisation
• Monitor campaign performance and recommend improvements
• Oversee tools such as email marketing platforms, social media channels and CRM systems
• Ensure digital activities follow data protection and GDPR guidelines
• Provide updates and insights to leadership on digital performance

What We’re Looking For

• Experience or strong interest in digital marketing strategy or campaign management
• Ability to coordinate multiple digital channels such as social media, email and websites
• Experience working with tools such as CRM systems, email marketing platforms or digital collaboration tools
• Strong organisational and leadership skills
• Ability to work collaboratively with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit digital marketing or campaign strategy is helpful but not required

What You’ll Gain

• Leadership experience helping guide the digital strategy of a growing organisation
• Opportunity to help build digital systems and campaigns from the ground up
• Hands-on experience working with a multidisciplinary digital team
• Priority consideration for future paid roles when funding becomes available

Job Description

We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.

You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.

The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.

Key Responsibilities

• Create and manage email campaigns for supporters, volunteers and donors
• Develop simple email journeys such as welcome emails, updates and campaign messages
• Segment audiences to send relevant and respectful communications
• Support fundraising, campaigns and community engagement through email
• Monitor performance such as open rates, clicks and engagement
• Maintain mailing lists and ensure data protection and GDPR compliance
• Work with content writers and campaign teams to align messaging
• Help build simple systems for long-term supporter communication

What We’re Looking For

• Experience or interest in email marketing or digital communications
• Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
• Understanding of basic email metrics such as open rates and click rates
• Ability to organise communication journeys and supporter lists
• Comfort collaborating with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit communications or supporter engagement is helpful but not required

What You’ll Gain

• Experience managing email campaigns for a social impact organisation
• Opportunity to help build communication systems from the ground up
• Hands-on experience working with digital marketing and campaign teams
• Priority consideration for future paid roles when funding becomes available

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. 

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK, Canada, USA and Ireland. 

We are currently recruiting 4 site managers across the UK - to cover London, England, Wales and Scotland. 

Role Summary 

Site managers are responsible for establishing partnerships with University Muslim Student Associations (MSAs) and Islamic Societies (ISocs),  and maintaining positive relationships with these sites. 

Key tasks 

• Actively establish and maintain positive relationships with the MSA/ISoc committees and Student Ambassadors to ensure an exceptional onsite experience for students and promote retention of sites 

• Be responsible for overseeing all onsite logistics through liaison with the Student Ambassador to ensure that onsite logistics including advertising of the class and other required tasks are taken care of by the MSA/ISoc 

• Be the point of contact for ISocs: answer questions from the MSA/ ISoc committees and Student Ambassadors to the best of your ability and engage them on a 1-1 basis, listen to their needs and concerns and addressing these accordingly 

• Collect ideas and best-practices from how different MSAs/ISocs are delivering their class 

• Participate in onboarding current and new sites prior to the start of the academic year 

• Be the point of contact internally for any queries or updates related to assigned MSAs/ISocs 

What we’re looking for 

• An understanding of the Muslim university scene and how university MSAs/ISocs operate. 

• Excellent interpersonal and communication skills.

• Ability and keenness to make and maintain genuine connections with people. 

• Ability to travel regionally for face-to-face meetings with MSA/ISoc committees, at least once per semester.

What we have to offer 

• Be part of a team of 40+ dedicated volunteers from across the country. 

• Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective. 

• Receive in-house tarbiyah sessions.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.