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Aim of this role
Research and Campaigns volunteers support our work to change the policies and practice that affect the lives of our clients.
As an R&C volunteer, you will be a part of the R&C team. You will:
complete an induction to Citizens Advice and training for your role
keep up-to-date with trends of the concerns affecting clients locally as well as areas identified by national Citizens Advice, and raise call for evidence
research and gather quality information on key issues affecting local residents
ensure all volunteers/staff are aware of the purpose of Research and Campaigns and how to write evidence forms
produce useful, appealing and easily accessible campaign materials and publications for information purposes
feed back to assessors and advisers on the results of their work and provide them with assistance in completing evidence forms
help national Citizens Advice to carry out research about how certain issues affect clients in your local area
gather case studies and client stories
ensure that equality, diversity and inclusion are promoted in our R&C work
adhere to Citizens Advice Merton and Lambeth’s (CAML) aims and principles
comply with all relevant GDPR rules and regulations
Locations
This role is based in our Mitcham office with some occasional traveling to our other offices in Morden and Kennington. All three offices are well-connected to public transport, and the office in Mitcham has a car park.
We will reimburse all reasonable out of pocket travel and lunch expenses.
What’s in it for you?
make a real difference to people’s lives
build on valuable skills such as communication, listening and problem solving, and increase your employability
work with a range of different people, independently and in a team
have a positive impact in your community
be part of a friendly and supportive charity team
develop transferable skills for employment, training or other volunteering opportunities
have an opportunity to progress with your training and develop knowledge and skills for other roles
What we are looking for
excellent communication skills, both written and verbal, are essential
understanding of the importance of Research and Campaigns work in identifying key current social issues, and their potential impact on clients
the ability to build and maintain professional relationships and contribute constructively as part of the R&C team, as well as wider CAML team
the ability to give feedback clearly and sensitively
good report-writing skills with the ability to condense important information and explain to a range of audiences. Able to research, analyse and explain complex information
good organisational and time management skills with the ability to work towards set deadlines
ability to work on own initiative, within given guidelines
confidence in using a range of IT software to research and analyse data
Satisfactory references are required before joining the charity.
Commitment
We are looking for volunteers who are able come to our office for at least one day per week.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming a research and campaigns volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
How to apply
Please visit our website to find out how to apply.
The closing date for Applications is 5pm on August 31st 2026.
Applications will be reviewed after the closing date.
We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
WE PROVIDE FREE, INDEPENDENT, CONFIDENTIAL AND IMPARTIAL ADVICE AND INFORMATION SUPPORT
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our volunteers are vital members of the Citizens Advice Barnet team.
If you’re looking for a worthwhile experience and excellent training, there may be a suitable volunteering role waiting for you at Citizens Advice Barnet.
Volunteering is a great way to contribute, use and gain skills, make friends and feel part of an enthusiastic team.
Most of the work we do is carried out by highly trained volunteers. We very much value the work of all our volunteers, who strongly uphold the aims and principles of the Citizens Advice service.
After successfully completing the initial training, you will:
Purpose of the role
Qualities Required:
The client requests no contact from agencies or media sales.
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Single Parents Support and Advice Services, we are a Charitable Incorporated
Company with over 35000 members UK wide
Our charity founder and director Nicola Booth in 2012 took the initiative to set up
SPSAS with the purpose to reduce isolation, loneliness, and to promote equal and
fair treatment among Single Parents and their Children. We also aim to help, advise
and support Single / Lone Parents by giving them access to support and services
that normally they would not have access for varied reasons. We also aim to
eliminate the stigma attached with being a single parent in society and across all
ethnicities across the UK.
Our charity runs solely on donations and all members of our charity including the
director are currently working on a non-paid voluntary basis. Despite these hurdles
We feel we have made a positive impact with our services.
We are seeking Legal advisors to work remotely to conduct research and provide
advice on various areas on law via email to members seeking advice.
Legal Advisor Responsibilities:
Conducting legal analysis and researching legal matters.
Providing advice on legal matters.
Drafting legal opinions, memoranda, and briefing documents.
Reviewing legal material.
To be considered we require the individual to meet the criteria below
Legal Advisor Requirements:
Bachelors degree in Law/ currently studying/completed LPC/BPTC
Strong analytical and research skills.
Effective interpersonal and communication skills.
Ability to work well within a team and individually.
Ability to work long hours when needed.
Commit to one day a week for a minimum 3-month period
We hope we have caught your interest and very much appreciate you volunteering
for SPSAS
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