Volunteer roles in White city

Action for Stammering Children is looking for Trustees!

Please read on …

Action for Stammering Children (ASC) is looking to recruit two enthusiastic and suitably qualified people to join our Trustee Board – ideally one with a background in academic work in a field related to speech and language difficulties, and the other with experience in the policy world and/ or corporate sector. You might have a personal connection to stammering but this is not required. Your interest, enthusiasm and experience are the most important.

What is Action for Stammering Children?

Action for Stammering Children is the UK charity for children and young people who stammer, their families, and the communities who support them. We are a small charity, founded in 1989, but one that has big ambitions and punches considerably above its weight.

We’re here to make sure that every child who stammers has the support, respect and confidence to live the life they want to lead.

We support and empower parents, caregivers and professionals; facilitate and champion research; and campaign for changes in policy and societal attitudes

What do we do?

1. Provide information, community and support

We provide resources, advice and guidance for children and young people who stammer, their families, and the professionals who support them.

2. Work to change policies and attitudes

We make sure the voices of children and young people who stammer are heard. We work with politicians and other decision makers to ensure the unique needs of children who stammer are reflected in public policy. But we know we can’t stop there. That’s why we campaign to challenge prejudices and misconceptions, seeking to change how society treats stammering and promote acceptance.

3. Champion research

We support and promote research into childhood stammering in order to build understanding and feed into our advocacy work, informing positive changes in policy and practice.

Our team

ASC currently has a staff team of four, headed up by CEO Dr Ria Bernard since 2022, and in addition we have a part-time book-keeper and often a couple of interns in the summer.

Our Board of Trustees has been chaired by Dame Jane Roberts since 2021 with Juliet Leach recently appointed as Vice-Chair. We are a professional and friendly bunch who would extend a warm welcome to new trustees. Our board includes two younger trustees who had previously been members of ASC’s Youth Panel.  The Youth Panel is made up of young people who themselves stammer and who inform our strategic direction as well as engage in projects of their own. Our Annual Report for 2024-25 is available on the Charity Commission website, in addition to Trustees’ Reports for previous years.

We’d love to hear from potential interested applicants to explain more about what we do and who we are looking for.

Closing date: 15th May 2026
Interview date: 2nd June 2026

African Development Choices (ADC) is a UK-registered charity on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.

ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation, and improve lives in Africa.

At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.

We now have an exciting opportunity for a volunteer Senior AI Agent Architect to join ADC and help build a live prototype of MajiGuard AI.

Main purpose of job:

To lead the technical design and hands-on development of MajiGuard AI, an agentic AI prototype that helps ADC identify underused WASH resources, structure recovery and reallocation cases, and verify that recovered value reaches facility upgrades and operations and maintenance.

Division: Technology / AI Innovation

Department: Product & Engineering

Position reports to: Head of AI Innovation

Direct reports for the position: Volunteer AI engineers, developers and technical contributors

Main Duties & Responsibilities:

• Lead the end-to-end architecture of MajiGuard AI, including the selection and integration of models, agent workflows, orchestration tools, retrieval systems, data structures and human-in-the-loop controls appropriate for a live prototype.

• Translate ADC’s operational goals into practical AI workflows, especially for identifying underused WASH resources, standardising evidence and case preparation, supporting recovery and reallocation decisions, and verifying delivery of value to facility improvements and ongoing operations and maintenance.

• Build and iterate a live prototype using pragmatic, cost-effective tooling, with strong attention to reliability, traceability, security, maintainability and ease of future scaling.

• Design structured inputs, prompts, evaluation criteria and decision logic so that outputs are useful to non-technical ADC teams working across programmes, research, partnerships and leadership.

• Establish a technical roadmap for the prototype, including architecture choices, milestone planning, testing priorities, deployment options and documentation for future funders, partners and developers.

• Work closely with ADC leadership to shape the product vision and ensure the prototype aligns with ADC’s wider governance and public service innovation model.

• Advise on suitable approaches for data governance, privacy, model risk, hallucination control, auditability and responsible AI use in the context of public-resource management and service delivery.

• Define and monitor prototype success metrics, including usefulness, accuracy, turnaround time, workflow fit, and operational learning that can strengthen grant applications, partnerships and future product development.

• Support the transition from local experimentation to a live prototype environment, including basic cloud or hosted deployment thinking, version control practices and engineering handover readiness.

• Mentor and coordinate other volunteer technical contributors where relevant, helping ADC build a small but high-quality AI capability around MajiGuard AI.

Knowledge, skills, and experience:

Essential

• 8+ years of relevant experience in AI, machine learning, applied NLP, intelligent automation, agentic systems, or modern software engineering for production-grade data or AI products

• Strong hands-on experience designing and building AI systems, including LLM-based applications, retrieval-augmented generation, agent workflows, orchestration frameworks, evaluation pipelines and API integrations

• Experience taking ideas from concept or prototype stage into a usable live product, pilot or production-like environment

• Excellent technical judgement on model selection, system design trade-offs, latency, reliability, observability and cost-conscious engineering

• Strong programming ability, ideally including Python and modern backend tooling, with the ability to work across architecture, implementation and troubleshooting

• Experience designing structured workflows where AI outputs must be reviewable, auditable and useful for operational decision-making
• Ability to simplify complex technical concepts for non-technical stakeholders and translate mission goals into practical product choices
• Interest in using AI to strengthen public service delivery, accountability, governance, resource allocation, or adjacent social impact problems
• Ability to actively take initiative and help set things up in a start-up environment
• Ability to actively seek and give input in a collaborative team environment
• A committed team player with good communication skills
• Available to volunteer at least 8-12 hours a week

Desirable

• Experience with agentic AI products involving workflow automation, task routing, multi-step reasoning, document intelligence or evidence-based case management
• Experience with cloud deployment, containerisation, CI/CD, databases, vector stores, authentication and production monitoring for AI systems
• Experience working on civic tech, govtech, development, WASH, infrastructure, audit, compliance or public-finance-related products
• Experience working in an early-stage start-up or mission-driven organisation and comfortable operating with ambiguity
• Experience mentoring engineers or leading small technical teams across different locations and time zones

What ADC Offers You

This is a volunteer, remote and unpaid position with the following benefits:

• A chance to play a foundational role in shaping MajiGuard AI from concept into a live prototype with real strategic relevance to ADC’s mission
• An opportunity to apply advanced AI and product-building skills to a meaningful public-interest challenge connected to WASH, accountability and service delivery in Africa
• An opportunity to work with a diverse global team and contribute to an organisation seeking systemic social change
• Professional learning, leadership and portfolio-building opportunities through high-ownership work
• Work reference provided

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitment(at)africandevelopmentchoices(dot)org.

STAMMA is the leading charity for people who stammer in the UK.  We’re a small, award-winning organisation with big ambitions and a brilliant community, keen to create space and respect for people who stammer.

Stammering has historically been the target for humour and used to suggest inadequacy, leaving many who stammer facing daily ignorance, discrimination and disrespect.  This can affect job prospects and mental health, and cause depression and social isolation. It can make booking a GP appointment a nightmare, and prevent people from accessing a service altogether, leaving them feeling humiliated, degraded or disbelieved.  We’re here to change that.

We’ve a clear strategy for the next five years to achieve real and practical change for people who stammer by highlighting the inadvertent barriers they face within the workplace and as service users. We want to reach more people who stammer and grow our supporter base, but to do that we need to expand our training and advocacy services, whilst underpinning our helpline and family support.

We want to appoint a new Trustee with significant skills and experience within the charity sector to the Board. You’ll need to share our excitement and ambition for change. It isn’t essential that you stammer. This is an unpaid position, but travel expenses can be covered.  Trustee terms are for four years, and you will be expected to attend all Board meetings, up to five times a year, usually on a Saturday, either in-person at different locations across England, or online. There are also sub-committees and informal planning and preparatory discussions, usually held online.

We are looking for someone with experience of one or more of the following:

• Experience of working at a senior level in the voluntary sector, across more than one organisation, with a good understanding of how charities operate and are governed.
• Insight and leadership of people and culture (HR) function and/or service delivery and operations, and a passion for building inclusive, effective organisations
• Previous experience as a trustee or board member. Ideally having chaired a sub committee, board or similar.
• The ability to offer occasional support to the staff team during the working day (roughly two hour per month), providing guidance, insight or a sounding board when helpful
• Lived experience of stammering — whether personally or through close connection — so that the voices of people who stammer are at the heart of our work

Person Specification

• Values-led, with demonstrable passion and commitment to STAMMA and its strategic objectives.
• Proven track record as a senior leader with strategic experience within the charitable sector.
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship with an ability to balance the boundaries between different leadership roles.
• Strong interpersonal skills (listening, tact and diplomacy) and relationship-building abilities.
• Ability to challenge constructively and ask questions appropriately.
• Team player, who respects and values the views of others and is able to speak their mind with tact and diplomacy.
• A commitment to EDI values and principles, including an understanding of equality, diversity and inclusion.
• Ability to commit the necessary time to the role.

As a Trustee at STAMMA you would be expected to: 

• Develop and agree our long-term strategy.
• Ensure compliance with governing documents and regulations.
• Ensure that resources are spent in accordance with our Articles.
• Work with the Board to set goals and assess performance.
• Ensure that the organisation is run efficiently and financially stable.
• Protect the charity’s assets and ensure surplus funds are properly invested.
• Manage the appointment, supervision, support, appraisal and remuneration of the CEO.
• Uphold STAMMA's values.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

We are looking for a friendly, patient and kind volunteer befriender to visit a gentleman with a calm soul, in Ickenham. Spending time together might involve sitting in the garden or in his flat, perhaps looking at pictures or magazines of trains, which he is particularly fond of, or going for small walks in the local community joined by one of his carers. He is hard of hearing and doesn’t communicate verbally, so a calm and friendly approach is key. If you’re someone who values quiet connection and meaningful moments, we’d love to hear from you

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit:

• Checking in on their well-being and speak to support staff to get an update on how the person is doing
• You might be able to bring a treat that the person enjoys, like chocolates or fruit.
• Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit.

Your volunteer manager will be happy to help you with ideas and suggestions.

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Join AkiOke and gain hands-on experience in community engagement while helping young adults with learning difficulties access inclusive music sessions.

AkiOke is a welcoming music club for young adults (18–30) with learning difficulties. Our sessions help build confidence, friendships and wellbeing through singing and music in a supportive environment.

 What you’ll be doing

This role is about helping AkiOke grow by reaching the right people:

• Research local SEND groups, organisations and attend events
• Help us connect with services such as Mencap, day centres and supported living providers
• Share information about AkiOke with local networks
• Support simple outreach activities (emails, messages, introductions)
• Identify opportunities to promote the club in the community

What’s in it for you

 Real experience in community outreach and engagement
 Insight into the SEND and charity sector
 Strong experience for CVs (especially social care, community work, psychology, or charity roles)
 Opportunity to build communication and networking skills
 Flexible, manageable commitment
A chance to make a genuine impact on people’s lives

 Location & time

• Based in Bromley (Remote & local engagement)
• Flexible hours (2 hours per week)

• Who does this role suit?
• Students or anyone interested in community work, social care or the charity sector
• Friendly, proactive and organised individuals
• Someone confident in researching and reaching out to people
• No formal experience needed — just enthusiasm and reliability

 Why it matters

Your role will help more young adults find a safe, supportive space where they can build confidence, make friends and enjoy music.

Do you have a keen eye for details and a passion for supporting a great cause?

We’re looking for Volunteer Mystery Shoppers to help us ensure our shops are the best they can be. Your feedback helps us provide Tender Loving Care to our community and ensures every customer visit helps fund our vital work supporting families affected by Leukodystrophy.

What you’ll do 

• Visit as a regular customer at one of our local shops
• Browse the rails and interact with our friendly team.
• Fill out a quick survey about your experience (cleanliness, service and vibe).
• Make a donation of pre loved items

Who we’re looking for:

Someone observant, honest, and reliable who loves a hidden gem.

Job Description – HR Manager

Organisation: Children With Voices

Reports to: the executive ops manager

Location: Hackney, London - Hybrid

Contract: Full-time / Part-time – specify as needed

Job Purpose

The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.

Key Responsibilities

1. Oversee Daily HR Operations
   • Manage HR functions to ensure efficiency, compliance, and alignment with organisational goals.
   • Champion safeguarding and equality in every aspect of HR practice.
2. Recruitment & Onboarding
   • Lead fair and inclusive recruitment, ensuring diversity, equal opportunity, and alignment with our safeguarding responsibilities.
   • Deliver onboarding that instils Children With Voices’ values, safeguarding culture, and commitment to community impact.
3. HR Policies & Compliance
   • Develop and implement HR policies and procedures in line with UK employment law, charity governance, and safeguarding legislation.
   • Ensure GDPR compliance and maintain secure, confidential records.
4. Training & Development
   • Coordinate training on safeguarding, equality, diversity, inclusion, and wellbeing.
   • Support ongoing professional and personal development for staff and volunteers.
5. Employee Relations & Wellbeing
   • Provide advice and support on employee concerns, encouraging a culture of respect, accountability, and collaboration.
   • Promote mental health and wellbeing initiatives, aligned with our duty of care.
6. Volunteer Engagement
   • Oversee volunteer recruitment, DBS checks, safeguarding induction, and ongoing engagement.
   • Support volunteers to feel valued and integrated into the charity’s mission.
7. Collaboration with Leadership
   • Work closely with the CEO and department leads to ensure HR strategies support the organisation’s mission and goals.
   • Streamline HR processes to improve efficiency and impact.
8. Conflict Resolution
   • Mediate disputes fairly, maintaining trust and confidentiality.
   • Support managers in handling sensitive matters in line with policy and safeguarding standards.
9. Records & Benefits Management
   • Maintain accurate HR records, ensuring data protection compliance.
   • Administer employee benefits and ensure fair, transparent processes.
10. Health, Safety & Safeguarding

• Ensure workplace compliance with health and safety legislation.
• Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.

Person Specification

Essential Skills & Experience:

• Proven experience in an HR management role, ideally within the charity or community sector.
• Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
• Excellent interpersonal and communication skills, with the ability to build trust at all levels.
• Experience managing recruitment, onboarding, and training processes.
• Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
• Strong organisational skills with attention to detail and confidentiality.
• Commitment to equity, diversity, inclusion, and community empowerment.

Desirable Skills & Experience:

• CIPD qualification (Level 5 or above) or equivalent HR certification.
• Experience working with volunteers, young people, or community-focused organisations.
• Knowledge of charity governance and regulatory frameworks.
• Experience in developing wellbeing or mental health initiatives.

Our Values at Children With Voices

• Safeguarding First: Every decision is made with the protection and safety of children and vulnerable people in mind.
• Equity & Inclusion: We champion fairness and diversity, ensuring no child or family is left behind.
• Collaboration: We believe in the power of working together with partners, communities, and families.
• Empowerment: We support children, families, staff, and volunteers to thrive and reach their full potential.
• Community Impact: We exist to rebuild stronger, safer communities for future generations.

Salary & Benefits - £1,520 per month

Days 1–2 days in the office, with flexibility to choose from Tuesday, Wednesday, or Thursday. The remaining hours can be worked remotely.

Working pattern: 20 hours per week

ABOUT THIS OPPORTUNITY

Without our volunteer drivers, the Community Food Hub simply does not run.

Food donations, supplies, and resources need to move — and you are the person who makes that happen. As our Volunteer Driver, you'll be a critical part of the operation, collecting from our partners and suppliers and delivering to the Hub so that families across Hackney can be fed.

This is a practical, independent role that puts you at the heart of our supply chain — and the impact you make is felt every single session.

WHAT YOU'LL BE DOING

• Collect food donations, supplies, and resources from partner organisations and suppliers

• Deliver collections to the Community Food Hub at Fawcett Estate, Clapton

• Communicate clearly with Thomas and the Hub team about collection schedules and any changes

• Handle all food safely and responsibly during transit, following food hygiene guidelines

• Keep a simple record of collections — what was picked up, from where, and when

• Report any concerns or issues during collections immediately to Thomas

• Maintain the vehicle used for collections in a clean and roadworthy condition

WHAT YOU'LL BRING

ESSENTIAL

• Full, clean UK driving licence

• Confident, safe, and experienced driver

• Reliable and punctual — our food supply depends on you

• Able to lift and carry food boxes and bags safely

• Good communication — able to liaise clearly with the Hub team and partner organisations

• Basic awareness of food hygiene for transit

HELPFUL BUT NOT ESSENTIAL

• Experience driving a van or larger vehicle

• Previous experience as a delivery driver, volunteer driver, or similar

• Knowledge of Hackney and surrounding areas

• Understanding of food bank or community food logistics

WHAT YOU'LL GAIN

• A professional reference from our Head of Food & Partnerships and CEO

• Experience in community logistics and food distribution

• The knowledge that without you, families would go without — that matters enormously

• A trusted, valued place within the Children With Voices team

ABOUT THIS OPPORTUNITY

Ready to step up? This is for people who want more responsibility at the Community Food Hub.

As a Food Co-op Lead Volunteer, you'll be a go-to person on the floor — helping coordinate sessions, supporting other volunteers, and keeping the co-op running smoothly and with pride.

You'll work closely with the Food Hub Manager (Petagaye) and Thomas (Head of Food & Partnerships) — taking ownership of your sessions and helping to build a strong, reliable volunteer team around you.

This role is a real stepping stone — building the skills and track record that open doors to more senior roles in community food work, charity operations, or beyond.

WHAT YOU'LL BE DOING

• Take the lead during sessions — directing volunteers, managing the floor, keeping things moving

• Support the Food Hub Manager in coordinating session activity and volunteer tasks

• Help with stock management — tracking what is available, what is needed, and communicating this clearly

• Keep simple session records — numbers served, feedback, any issues to flag

• Be the first point of contact for volunteers during sessions

• Ensure all food hygiene, safeguarding, and health and safety standards are maintained

• Support the induction and settling-in of newer volunteers

• Communicate updates and any concerns clearly to the Food Hub Manager after each session

WHAT YOU'LL BRING

ESSENTIAL

• Some experience of volunteering or working in a team setting

• A natural ability to take initiative and keep things organised

• Confident communicator — able to give clear, calm direction to others

• Reliable, consistent, and able to commit to regular sessions

• Understanding of safeguarding and food hygiene principles

HELPFUL BUT NOT ESSENTIAL

• Previous experience at a food bank, food co-op, or community kitchen

• A food hygiene certificate (Level 1 or 2)

• Experience coordinating or supervising a small team of volunteers

• Knowledge of the Hackney community or similar urban settings

WHAT YOU'LL GAIN

• Hands-on leadership and team coordination experience

• A strong reference from our Food Hub Manager and Head of Food & Partnerships

• A clear pathway towards more senior roles within Children With Voices

• Stock management, session coordination, and operational skills

• The genuine satisfaction of leading a team that feeds and supports Hackney families

ABOUT THIS OPPORTUNITY

The Community Food Hub at Children With Voices runs because of people like you.

This is our entry-level food co-op role — no experience needed, no qualifications required, just a willingness to roll up your sleeves and be part of something that genuinely feeds and supports Hackney families.

You'll be working alongside a warm, welcoming team in our co-op space, helping to make sure that every family who comes through our doors leaves with what they need and feels respected and valued.

WHAT YOU'LL BE DOING

• Sort and organise food donations as they come in

• Pack food parcels for families with care and accuracy

• Help set up and pack down the co-op space before and after sessions

• Welcome community members as they arrive and make them feel at home

• Assist with basic stock checks and flagging when items are running low

• Keep the co-op floor clean, tidy, and well-organised throughout the session

• Follow all food hygiene and health and safety guidelines at all times

WHAT YOU'LL BRING

ESSENTIAL

• Friendly, warm, and non-judgemental towards all families

• Willing to get stuck in with practical, hands-on tasks

• Reliable — families and the team count on volunteers showing up

• Basic awareness of food hygiene (or willingness to complete a short online course)

• Respectful and kind in all interactions with families and team members

HELPFUL BUT NOT ESSENTIAL

• Any previous experience volunteering at a food bank, community kitchen, or similar setting

• A food hygiene certificate (Level 1 or 2) — though not required

• Additional languages spoken (Hackney is a wonderfully diverse community!)

• Experience working or volunteering with families or in a community setting

WHAT YOU'LL GAIN

• The reward of making a direct, immediate difference to families in Hackney every week

• Support to obtain a food hygiene certificate

• A professional reference from our team

• A genuine insight into grassroots community food provision

• A welcoming team and a space where your contribution truly matters

ABOUT THIS OPPORTUNITY

Our Community Food Hub is at the heart of what we do — a warm, welcoming space where families across Hackney access fresh food, support, and community.

As a Volunteer Food Hub Assistant, you'll be a vital part of the team on the ground — helping families access what they need with dignity, warmth, and a smile.

No experience needed. Just heart.

WHAT YOU'LL BE DOING

• Welcome and assist families arriving at the Food Hub

• Support food sorting, packing, and distribution under the guidance of the Food Hub Manager

• Help maintain a clean, organised, and welcoming Hub environment

• Assist with stock management and recording under supervision

• Treat all families with dignity, respect, and discretion

• Follow all food hygiene and health and safety guidelines

• Report any concerns to the Food Hub Manager immediately

WHAT YOU'LL BRING

ESSENTIAL

• Friendly, welcoming, and non-judgemental

• Willing to get stuck in with practical tasks

• Reliable — families and the team count on you

• Understanding of basic food hygiene (or willing to complete a short online course)

• Committed to safeguarding and treating all families with dignity

HELPFUL BUT NOT ESSENTIAL

• Previous experience volunteering at a food bank, community kitchen, or similar setting

• Food hygiene certificate (Level 1 or 2)

• Languages spoken in addition to English (Hackney is wonderfully diverse!)

• Experience working with vulnerable families or in a community setting

WHAT YOU'LL GAIN

• The reward of making a real, immediate difference to families every week

• Food hygiene training and certification support

• A professional reference from our team

• Experience in community food distribution and frontline family support

Mind in Enfield and Barnet is seeking a dedicated Volunteer Administrative Assistant to support our Advocacy Service. This role plays a vital part in ensuring people with mental health needs receive timely, confidential, and effective advocacy support. By assisting with referrals, communication, and day‑to‑day administrative tasks, you will help our advocates focus on supporting individuals while gaining valuable experience in a mental health service.

Purpose of the Role
To support the Advocacy Service with essential administrative tasks, ensuring referrals are 
processed efficiently and communication channels are effectively managed.

Key Responsibilities
• Process and log referrals received via the service inbox
• Monitor incoming calls and manage voicemail messages
• Maintain accurate records using Microsoft Excel and Word
• Support advocates with general administrative duties
• Ensure confidentiality when handling sensitive information
• Communicate effectively with team members and external contacts

Skills and Experience
• Proficient in Microsoft Excel and Word
• Good telephone manner and communication skills
• Well organised with strong attention to detail
• Able to work effectively as part of a team
• Ability to manage workload and prioritise tasks

Personal Qualities
• Reliable and punctual
• Friendly and approachable
• Positive and supportive attitude
• Willingness to learn

Benefits
• Gain experience within a mental health advocacy service
• Develop administrative and professional skills
• Work within a supportive team environment
• Make a meaningful contribution to supporting vulnerable individuals

ABOUT THIS OPPORTUNITY

Children With Voices runs transformative programmes for children and young people across Hackney — from alternative education and SEN support to holiday hunger programmes and youth activities.

As a Volunteer Junior Youth Worker, you'll be hands-on in those sessions — supporting our team to deliver safe, fun, and empowering experiences for children and young people.

If you care about children and want to build a career in youth work, education, or social care, this is the place to start.

WHAT YOU'LL BE DOING

• Support programme leads in delivering youth sessions, activities, and workshops

• Build positive, trusted relationships with children and young people

• Assist with session preparation, set-up, and clear-down

• Support children with additional needs under the guidance of experienced staff

• Help ensure all activities are safe, inclusive, and enjoyable for every child

• Contribute to a welcoming and positive session atmosphere

• Report any safeguarding concerns immediately to the named lead

WHAT YOU'LL BRING

ESSENTIAL

• Genuine passion for working with children and young people

• Warm, patient, and able to connect with young people from all backgrounds

• Willing to learn and take direction from experienced staff

• Commitment to safeguarding and child protection principles

• Reliable, enthusiastic, and a team player

HELPFUL BUT NOT ESSENTIAL

• Experience working or volunteering with children or young people

• Studying or interested in youth work, education, social care, or a related field

• Knowledge of SEN support or trauma-informed practice

• First aid qualification (or willingness to obtain one)

WHAT YOU'LL GAIN

• Supervised, real-world experience in youth work and programme delivery

• A professional reference from our CEO and programme leads

• Exposure to alternative education, SEN support, and community provision

• A strong foundation for a career in youth work, education, or social care

• The chance to make a genuine, lasting difference to children's lives in Hackney