Volunteer roles for the Charity Support sector
As a County Quality Assurance Lead, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aiming to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.
Open to working flexibly and collaboratively. Required to undertake mandatory training and role-specific induction, engage with Continuing Professional Development relevant to role. A willingness to travel across the county is required in order to undertake in-person elements of role. Attend monthly County Council meetings.
Applications will be screened, and those meeting the requirements and with appropriate experience will be offered an interview via email after the closing date.
The closing date for this vacancy is 17/03/2026
Cadet Group Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of healthy citizens. Youth Leaders also help young people develop their confidence, teamwork skills, and self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Closing date for these opportunities is: 18/03/2026.
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.
This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.
Key Responsibilities
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Identify and approach potential affiliate partners, collaborators, agents, and networks
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Introduce individuals and organisations to the platform and explain how they can get involved
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Support onboarding of new collaborators and affiliates
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Build and maintain positive relationships with partners and introducers
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Encourage ongoing engagement and participation
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Maintain regular communication to nurture long term partnerships
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Coordinate with internal team members to ensure smooth onboarding
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Provide clear information about roles, expectations, and opportunities
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Maintain accurate records of outreach and partnerships using our CRM management system
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Represent the organisation professionally in all communications
Skills and Experience Required
Essential:
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Experience in outreach, partnerships, business development, or relationship building
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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Strong networking ability and proactive approach
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
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Experience using a CRM or similar database system
-
Highly organised with strong attention to detail
-
Ability to work independently and manage multiple contacts
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Professional, reliable, and personable manner
Desirable:
-
Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience in affiliate programmes, partnerships, or community building
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Experience working remotely within a team
-
Interest in charitable or social impact work
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
-
Fully remote position
-
Flexible working hours depending on organisational needs
-
No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
-
Occasional (optional) in person team meetings
Why Volunteer With Us
-
Play a key role in expanding a platform designed to create meaningful impact
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Help build networks that support fundraising for UK causes
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Gain valuable experience in partnerships, outreach, and growth strategy
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Join a mission driven organisation at an exciting stage of development
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Flexible volunteering that can fit around other commitments
-
Opportunity to build a wide professional network across multiple sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.
This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.
Key Responsibilities
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Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn
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Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice
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Develop content that inspires awareness, connection, and positive action
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Share stories, campaigns, and updates in a sensitive and engaging way
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Maintain content calendars and scheduling systems
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Monitor engagement and respond appropriately where required
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Coordinate with internal team members to ensure accurate and timely messaging
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Maintain brand consistency across all channels
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Stay informed about platform trends and opportunities to increase reach
Skills and Experience Required
Essential:
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Proven experience managing social media across multiple platforms
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Strong understanding of engagement and awareness driven content
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Excellent written communication skills and attention to tone
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Confidence working independently and taking ownership of output
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Strong organisational skills and ability to manage content schedules
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Proactive, reliable, and professional approach
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Genuine connection to the organisation’s mission and values
Desirable:
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Experience managing accounts for charities, community organisations, or purpose led brands
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Familiarity with social media scheduling tools and analytics
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Experience working remotely within a team
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
-
Flexible working hours depending on organisational needs
-
Workload may vary as campaigns increase
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Occasional (optional) in person team meetings
Why Volunteer With Us
-
Play a key role in shaping how a purpose driven platform communicates with the public
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Help amplify campaigns that support charities and individuals facing difficult circumstances
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Gain valuable senior level experience and portfolio visibility
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Join a mission driven organisation at an exciting stage of growth
-
Flexible volunteering that can fit around other commitments
-
Opportunity to contribute creatively while making a meaningful difference
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking an experienced, highly organised, and proactive Volunteer Events Coordinator to manage activity experiences awarded to campaign winners and support the development of new partnerships.
This is a key operational role ensuring experiences run smoothly from planning through to completion, while also helping to secure activity sponsors for monthly charitable campaigns.
Key Responsibilities
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Coordinate and manage activity bookings for campaign winners through partner providers
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Liaise directly with creators and winners to arrange meet and greet experiences
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Collect availability from winners for experiences booked on their behalf
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Confirm bookings, manage logistics, and communicate details clearly to all parties
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Send reminders and follow ups to ensure experiences proceed as planned
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Support post event engagement, including encouraging appropriate social sharing
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Build and maintain strong relationships with activity providers
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Proactively identify, approach, and secure activity providers willing to sponsor experiences for monthly charitable prize draws (ideally one per month)
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Assist in developing long term partnerships with activity sponsors and collaborators
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Organise security arrangements when required through approved security partners
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Maintain accurate records of bookings, communications, and outcomes using our CRM management system. Experience using a CRM or similar database is required. We currently use HubSpot, which would be advantageous, although not essential as training will be provided.
Skills and Experience Required
Essential:
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Proven experience in event coordination, event management, or a similar role
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Strong organisational skills and attention to detail
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Ability to work independently and manage multiple priorities
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Proactive, resourceful, and confident in outreach and relationship building
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Professional, reliable, and solution focused
Desirable:
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Experience securing sponsorships or partnerships
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Experience working remotely within a team
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Interest in charitable or social impact work
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
-
Fully remote position
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Flexible working hours with a minimum commitment of 15 hours per week
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No travel required. However, if you choose to meet with potential or existing partners in person, reasonable travel costs will be covered where possible.
-
Occasional (optional) in person team meetings
Why Volunteer With Us
-
Play a key role in delivering meaningful experiences that support UK causes
-
Gain valuable experience in events coordination and partnership development
-
Join a mission driven organisation at an exciting stage of growth
-
Flexible volunteering that can fit around other commitments
-
Opportunity to build professional relationships across the charity, creator, and events sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.
This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.
Key Responsibilities
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Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform
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Guide partners through the onboarding process from first contact to launch
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Build and maintain strong, trusting relationships with both organisations and individuals
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Act as a key point of contact for enquiries, support, and reassurance
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Maintain regular communication to sustain engagement and rapport
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Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism
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Coordinate with internal team members to ensure partners receive timely assistance
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Provide clear information about how the platform works and what to expect
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Maintain accurate records of communications and partnership activity using our CRM management system
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Ensure all interactions reflect empathy, professionalism, and respect
Skills and Experience Required
Essential:
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Strong relationship management or engagement experience
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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High level of empathy and emotional intelligence
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Ability to communicate sensitively with people experiencing challenging circumstances
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
-
Experience using a CRM or similar database system
-
Highly organised with strong attention to detail
-
Ability to work independently and manage multiple relationships
-
Professional, reliable, and approachable manner
Desirable:
-
Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
-
Experience working with charities, community groups, or support services
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Experience in partnerships, outreach, or fundraising roles
-
Experience working remotely within a team
-
Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
-
Fully remote position
-
Flexible working hours depending on organisational needs
-
Occasional support calls or meetings with partners
-
No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
-
Occasional (optional) in person team meetings
Why Volunteer With Us
-
Play a vital role in supporting charities, families, and individuals during significant moments in their lives
-
Help build partnerships that enable meaningful fundraising and impact
-
Gain valuable experience in relationship management and community engagement
-
Join a mission driven organisation at an exciting stage of growth
-
Flexible volunteering that can fit around other commitments
-
Opportunity to build meaningful professional relationships across the charity and community sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.
This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.
Key Responsibilities
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Monitor and support all live prize draw campaigns on the platform
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Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support
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Schedule, diarise, and send campaign communications using approved templates
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Coordinate with internal team members when campaigns go live
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Provide reminders, tips, and prompts to help creators maximise engagement
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Respond to creator enquiries and provide assistance as needed
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Conduct support calls where appropriate
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Maintain accurate records of communications and campaign progress using our CRM management system
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Ensure all tasks are completed in a timely and professional manner
Skills and Experience Required
Essential:
-
Strong customer service experience
-
Excellent written and verbal communication skills
-
Confidence using computers and online systems
-
Experience using a CRM or similar database system
-
Strong organisational skills and attention to detail
-
Ability to manage multiple tasks independently
-
Supportive, positive, and professional approach
-
Reliable and proactive working style
Desirable:
-
Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
-
Experience supporting clients, customers, or account holders
-
Experience working remotely within a team
-
Interest in charitable or social impact work
Working Arrangement
-
Fully remote position
-
Flexible hours depending on the number of live campaigns
-
Workload will vary as the platform grows
-
Occasional (optional) in person team meetings
Why Volunteer With Us
-
Play a key role in supporting campaigns that raise funds for UK causes
-
Gain valuable experience in campaign coordination and client support
-
Join a mission driven organisation at an exciting stage of growth
-
Flexible volunteering that can fit around other commitments
-
Opportunity to build professional relationships across the charity and creator sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Are you looking for a meaningful, flexible way to support others? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.
Since the pandemic, many befriending services have wound down—but Talking Bubble remains one of the few projects still offering regular, phone-based companionship to those who need it most. Demand for this kind of support remains high, and we’re actively looking for kind, compassionate English-speaking volunteers to help meet this growing need.
What is the Talking Bubble Project?
☎︎ It’s a phone-based befriending service that connects volunteers with older adults and vulnerable individuals across the UK who are experiencing loneliness and social isolation. By committing just a little time each week, you can offer someone the warmth of conversation and a regular point of connection.
Why Volunteer With Us?
✔ Make a genuine impact on someone's life
✔ Enjoy flexible volunteering hours from the comfort of your home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Boost your sense of purpose and community
What You’ll Need
✅ No experience required—just a kind heart, a listening ear, and a willingness to talk
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check—we cover the cost of both
✅ Must be a UK resident
How to Get Involved
Apply now via the CharityJob website, or contact us directly for more information. Together, we can keep connection alive—one call at a time.
The client requests no contact from agencies or media sales.
To guide Hackney CVS through a new chapter, we are looking to strengthen our Board with individuals who bring professional and lived experience.
Who we're looking for
We are looking for our next Treasurer, and trustees to join our Finance, Audit and Risk Sub-Committee, with experience in strategic financial management, liaising with external investment managers and an understanding of investment policies and practice. Expertise in charity finance including understanding of Charities Statement of Recommended Practice (SORP) is also preferable.
Additionally, we are looking for individuals with expertise in change management, people and culture, ideally with experience in purpose-driven organisations.
We're keen to hear from both experienced trustees, and those without previous trustee experience interested in the opportunity to learn and develop.
We strongly encourage applications from local residents, and individuals with lived experience of the specific challenges and opportunities in Hackney and the City of London, and those representing the diverse communities we serve.
Key accountabilities
All trustees are accountable to the Co-Chairs of the Board.
Their role is to:
• Ensure that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy
• Ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations
• Ensure that the organisation applies its resources exclusively in pursuit of its charitable objects
• Ensure that the organisation defines its goals and evaluates performance against agreed targets • Safeguard the good name and values of the organisation
• Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place
• Ensure the financial stability of the organisation
• Protect and manage the property of the charity and ensuring the proper investment of the charity’s funds
• Follow proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the Chief Executive
In addition, trustees may take on specific responsibilities through our sub-committees or task and finish groups. Trustees may also lead for the board on significant projects or pieces of work to provide oversight and challenge.
#trustee #governance #boardoftrustees
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Through volunteering as an Operational Support Team Member, you’ll get a huge sense of satisfaction and pride in providing essential resources to our medical and education teams. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Training for role - Applicants will be shortlisted and interviewed, then inducted on a buddy system
Closing date for these opportunities is: 31/12/2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Closing date for these opportunities is: 31/12/2026
We'll invite you for a friendly chat to get to know you better and see how your skills and passion align with working with young people.
Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Closing date for these opportunities is: 31/12/2026
We'll invite you for a friendly chat to get to know you better and see how your skills and passion align with working with young people.
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.


