Volunteer roles

Volunteer Role: Volunteer Programme Assistant

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a friendly, organised, people‑centred Volunteer Programme Assistant to help keep our programmes running smoothly and ensure volunteers feel supported every step of the way.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Volunteer Programme Assistant, you will:

• Support the Volunteer Programme Manager with day‑to‑day coordination

• Help manage volunteer rotas, attendance, and session schedules

• Keep volunteers updated with reminders, messages, and essential information

• Assist with onboarding tasks such as welcome emails, forms, and inductions

• Provide friendly, practical support to volunteers delivering sessions

• Help gather feedback from volunteers and participants

• Ensure our programmes run smoothly, safely, and in line with our trauma‑informed values

This is a hands‑on, people‑focused role where your support will help volunteers feel confident, connected, and ready to make a difference.

What We’re Looking For

You’ll thrive in this role if you are:

• Warm, organised, and values‑driven

• Comfortable coordinating people, schedules, and information

• A good communicator who enjoys supporting others

• Confident using basic digital tools (email, spreadsheets, messaging platforms)

• Passionate about trauma‑informed, person‑centred practice

• Ready to help build something meaningful from the ground up

Experience in volunteer support, admin, community work, or programme coordination is helpful — but heart, care, and reliability matter most.

Why Join Us

• Be part of a new, community‑powered movement

• Support volunteers who are changing lives across East London

• Work alongside people with lived experience, empathy, and heart

• Gain valuable experience in programme support and coordination

• Make a real difference to adults who feel unseen and unsupported

Time Commitment

• 3–6 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

Volunteer Role: Volunteer Programme Officer

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for an organised, supportive, people‑centred Volunteer Programme Officer to help keep our programmes running smoothly and ensure every volunteer feels welcomed, informed, and valued.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Volunteer Programme Officer, you will:

• Support the coordination of volunteers across employability, wellbeing, digital skills, mentoring, and life‑skills programmes

• Manage volunteer communications, updates, and reminders to keep everyone connected and informed

• Help maintain rotas, schedules, and attendance records

• Assist with volunteer onboarding, inductions, and check‑ins

• Provide day‑to‑day support to volunteers delivering sessions and activities

• Gather feedback from volunteers and participants to help improve our programmes

• Work closely with the Volunteer Programme Manager and wider leadership team to ensure smooth, safe, trauma‑informed delivery

This is a hands‑on, people‑focused role where your work will directly support the rhythm, reliability, and heart of our movement.

What We’re Looking For

You’ll thrive in this role if you are:

• Warm, organised, and values‑driven

• Comfortable coordinating people, schedules, and information

• Skilled at communication and building supportive relationships

• Passionate about trauma‑informed, person‑centred practice

• Confident using basic digital tools (email, spreadsheets, messaging platforms)

• Ready to help build something meaningful from the ground up

Experience in volunteer coordination, community work, or programme support is helpful — but heart, care, and reliability matter most.

Why Join Us

• Be part of a new, community‑powered movement

• Support volunteers who are changing lives across East London

• Work alongside people with lived experience, empathy, and heart

• Gain programme coordination experience in a growing charity

• Make a real difference to adults who feel unseen and unsupported

Time Commitment

• 3–6 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

Volunteer Role: Learning & Development Manager

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a thoughtful, organised, people‑centred Learning & Development Manager to design and deliver the training that will empower our volunteers to change lives.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe learning should be accessible, empowering, and rooted in care — this role is for you.

What You’ll Do

As our Learning & Development Manager, you will:

• Design and deliver induction training for all new volunteers

• Create ongoing learning pathways for facilitators, mentors, wellbeing volunteers, and operational teams

• Embed trauma‑informed, person‑centred practice across all training materials

• Develop simple, accessible resources, guides, and toolkits to support high‑quality delivery

• Work closely with the Head of People, Culture & Talent and Head of Service Delivery to identify training needs

• Facilitate reflective practice sessions, debriefs, and skills‑building workshops

• Ensure volunteers feel confident, supported, and equipped to deliver safe, impactful sessions

• Help build a culture of continuous learning, care, and community

This is a leadership role where your work will directly shape the confidence, capability, and wellbeing of our volunteer team.

What We’re Looking For

You’ll thrive in this role if you are:

• Warm, organised, and values‑driven

• Experienced in training, facilitation, adult learning, or learning and development

• Skilled at creating clear, accessible learning materials

• Confident delivering workshops and supporting volunteers

• Passionate about trauma‑informed, person‑centred practice

• Excited to help build a learning culture from the ground up

Experience in employability, wellbeing, community development, or coaching is helpful — but heart, clarity, and a love of learning matter most.

Why Join Us

• Be part of a new, community‑powered movement

• Shape the learning experience for volunteers from day one

• Work alongside people with lived experience, empathy, and heart

• Gain leadership experience in a growing charity

• Make a real difference to adults who feel unseen and unsupported

Time Commitment

• 4–8 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

Volunteer Role: Volunteer Programme Manager

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for an organised, compassionate, people‑centred Volunteer Programme Manager to help coordinate and support the volunteer team that powers our work.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Volunteer Programme Manager, you will:

• Coordinate the day‑to‑day experience of volunteers across all programmes

• Support volunteers delivering employability, wellbeing, digital skills, mentoring, and life‑skills sessions

• Manage volunteer rotas, schedules, and communication channels

• Ensure volunteers feel welcomed, valued, and supported throughout their journey

• Help deliver inductions, briefings, and check‑ins to maintain quality and consistency

• Work closely with the Head of People, Culture & Talent and Head of Service Delivery to ensure smooth, safe, trauma‑informed delivery

• Gather feedback from volunteers and participants to help improve our programmes

• Keep our volunteer community connected, informed, and inspired

This is a hands‑on coordination role where your work will directly shape the rhythm, reliability, and heart of our movement.

What We’re Looking For

You’ll thrive in this role if you are:

• Warm, organised, and values‑driven

• Experienced in volunteer coordination, programme support, community work, or people‑focused roles

• Confident managing schedules, communication, and logistics

• Skilled at building relationships and supporting volunteers

• Passionate about trauma‑informed, person‑centred practice

• Ready to help build something meaningful from the ground up

Experience in employability, wellbeing, adult learning, or community development is helpful — but heart, care, and coordination skills matter most.

Why Join Us

• Be part of a new, community‑powered movement

• Shape the volunteer experience from day one

• Work alongside people with lived experience, empathy, and heart

• Gain programme management experience in a growing charity

• Make a real difference to adults who feel unseen and unsupported

Time Commitment

• 4–8 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

Volunteer Role: Graphic Designer (Brand Identity & Logo Lead)

Shape the visual heartbeat of a new movement.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a creative, values‑driven Graphic Designer to help us evolve our brand identity and design a new logo that captures who we are: hopeful, human, and rooted in community.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and built on care, dignity, and connection.

If you believe design can unlock emotion, identity, and belonging — this role is for you.

What You’ll Do

As our Graphic Designer (Brand Identity & Logo Lead), you will:

• Design a refreshed logo for Unlock YOUR Potential, keeping key elements of our current identity

  • Two‑tone orange palette

  • Arrow motif (potentially linked, unlocking, or evolving)

• Develop a simple, cohesive brand identity system that feels warm, modern, and community‑powered

• Create brand assets we can use across digital, print, social media, and volunteer recruitment

• Work closely with the CEO and volunteer team to ensure the brand reflects our mission, values, and trauma‑informed ethos

• Provide guidance on typography, colour usage, iconography, and visual tone

• Help shape the visual story of a movement designed to empower adults across East London

This is a creative leadership role where your work will define how our community sees, feels, and recognises us.

What We’re Looking For

You’ll thrive in this role if you are:

• A creative thinker with experience in graphic design, branding, or visual identity

• Confident designing logos, brand systems, and visual guidelines

• Skilled at translating values and emotions into visual language

• Excited to evolve an existing identity rather than starting from scratch

• Comfortable working collaboratively and iteratively

• Passionate about social impact, community empowerment, and inclusive design

Experience with charities, community organisations, or social movements is a bonus — but not essential.

Why Join Us

• Shape the visual identity of a new, community‑powered movement

• Create a logo and brand that will be seen across East London and beyond

• Work alongside people with lived experience, empathy, and heart

• Build a portfolio piece with real‑world impact

• Help adults who feel unseen and unsupported feel recognised and valued

Time Commitment

Flexible and remote

We Welcome You

We welcome applications from designers of all backgrounds, especially those with lived experience of the barriers our participants face.

OPERATIONS ASSISTANT

JOIN US NOW

We are looking for individuals in Redcar and Cleveland for a volunteer day to day operations assistant

MANDATORY SKILLS:

• Team Management
• Leadership
• Experience with children and young people preferably with SEND
• Organisation Skills

PREFERRED SKILLS:

• DBS (willing to DBS check)
• First Aid Trained
• Safeguarding
• Other SEND Qualifications

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Volunteer Role: Chief Operating Officer (COO)

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a strategic, organised, values‑driven operational leader to help build the systems, structures, and delivery engine that will change lives.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Chief Operating Officer, you will:

• Lead the operational setup and day‑to‑day running of the organisation.

• Build and oversee systems for service delivery, safeguarding, quality assurance, and volunteer coordination.

• Ensure our programmes run smoothly, safely, and consistently across Newham and Tower Hamlets.

• Work closely with the CEO and Heads of Function to turn strategy into practical, reliable delivery.

• Develop processes for scheduling, logistics, risk management, and participant flow.

• Support volunteer teams to deliver high‑quality, trauma‑informed sessions.

• Oversee monitoring, evaluation, and reporting systems to track impact and learning.

• Ensure the organisation operates with care, dignity, and operational excellence.

This is a senior leadership role where your work will shape the rhythm, reliability, and long‑term sustainability of our movement.

What We’re Looking For

You’ll thrive in this role if you are:

• Highly organised, calm under pressure, and values‑driven.

• Experienced in operations, service delivery, project management, or charity leadership.

• Confident building systems, processes, and structures from scratch.

• Skilled at coordinating people, programmes, and logistics.

• Passionate about trauma‑informed, person‑centred practice.

• Able to balance strategic thinking with hands‑on operational delivery.

• Ready to help build something meaningful from the ground up.

Experience in employability, wellbeing, adult learning, or community development is helpful — but heart, care, and operational clarity matter most.

Why Join Us

• Be part of a new, community‑powered movement.

• Shape the operational backbone of the organisation from day one.

• Work alongside people with lived experience, empathy, and heart.

• Gain senior leadership experience in a growing charity.

• Make a real difference to adults who feel unseen and unsupported.

Time Commitment

• 6–10 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

London Plus is looking for two new trustees who are passionate about strengthening London’s civil society. We play a unique role -  championing the role of charities and community groups in helping London and Londoners thrive.

We are particularly looking for Trustees with experience in the voluntary and community sector but you don’t need to have been a Trustee previously. We actively welcome applications from candidates who reflect the diversity of London’s communities.

This is a wonderful opportunity to give back, to support us in our work to strengthen London’s voluntary sector, to get valuable board experience and to work alongside our committed trustees and staff.

Volunteer Role: Head of Service Delivery

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a compassionate, strategic, delivery‑focused leader to shape and oversee the programmes that will change lives.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Head of Service Delivery, you will:

• Lead the design, coordination, and delivery of all programmes — employability, life skills, wellbeing, digital inclusion, and mentoring.

• Ensure every session, workshop, and 1:1 interaction reflects our values of care, dignity, and trauma‑informed practice.

• Support and guide volunteer facilitators, mentors, and programme leads to deliver safe, high‑quality, person‑centred support.

• Build delivery systems, processes, and quality standards that keep participants at the heart of everything we do.

• Oversee safeguarding, risk management, and participant wellbeing across all services.

• Work closely with the CEO and Heads of Function to ensure smooth, consistent, and impactful delivery across both boroughs.

• Use feedback, data, and lived experience insight to continuously improve our programmes.

This is a leadership role where your work will directly shape the quality, safety, rhythm, and emotional impact of our movement.

What We’re Looking For

You’ll thrive in this role if you are:

• Warm, organised, and deeply values‑driven.

• Experienced in service delivery, programme management, community work, or a related field.

• Confident coordinating people, sessions, schedules, and delivery systems.

• Passionate about trauma‑informed, person‑centred practice.

• Skilled at supporting volunteers and ensuring safe, high‑quality delivery.

• Ready to help build something meaningful from the ground up.

Experience in employability, wellbeing, adult learning, or community development is helpful — but heart, care, and leadership matter most.

Why Join Us

• Be part of a new, community‑powered movement.

• Shape the delivery model and participant experience from day one.

• Work alongside people with lived experience, empathy, and heart.

• Gain strategic leadership experience in a growing charity.

• Make a real difference to adults who feel unseen and unsupported.

Time Commitment

• 6–10 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

Volunteer Role: Head of People, Culture & Talent

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a compassionate, strategic, people‑centred leader to help build the volunteer team that will change lives.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Head of People, Culture & Talent, you will:

• Lead the recruitment, onboarding, training and support of all volunteers.

• Create a safe, inclusive, and nurturing environment for everyone who joins us.

• Build HR, training and development and safeguarding systems that reflect our values of care and dignity.

• Support volunteers across employability, wellbeing, digital skills, mentoring, and operations.

• Shape the culture of a new movement designed to empower adults across East London.

This is a leadership role where your work will directly influence the quality, safety, and heart of our programmes.

What We’re Looking For

• Warm, organised, and values‑driven.

• Experienced in HR, volunteering, or people management.

• Confident creating policies, systems, and onboarding processes.

• Passionate about inclusion, safeguarding, and trauma‑informed practice.

• Ready to help build something meaningful from the ground up.

Why Join Us

• Be part of a new, community‑powered movement.

• Shape the volunteer culture from day one.

• Work alongside people with lived experience, empathy, and heart.

• Gain leadership experience in a growing charity.

• Make a real difference to adults who feel unseen and unsupported.

Time Commitment

• 6–10 hours per week, flexible
• Based in London (with hybrid options)

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

CAFOD Advisor Recruitment  - Strategy Performance Committee (SPC)

Role

Committee member, providing expert fundraising expertise to this Committee of the Board, alongside Trustees and other expert advisors. The SPC exercises governance activities on behalf of the Board and provides recommendations to the Board. The remit of the SPC covers CAFOD’s strategy to recruit and engage donors and supporters, and its global programmatic work, so covers both CAFOD’s international activities as well as the work within the Catholic Community in England and Wales.

Essential Criteria

• Professional fundraising expert with experience in the Charity sector
• Experience of multiple income portfolio management and strategy - particularly fundraising from the public (individual giving, legacy fundraising, community fundraising, major donor engagement etc.)
• Respect for the goals, ethos and culture of CAFOD

Advantageous

• An understanding of fundraising in a faith context
• Familiarity with Fundraising Regulator best practice & or a member of the Chartered Institute of Fundraising
• Knowledge of fundraising for international causes

Time commitment

• Four half-day meetings a year, currently two at CAFOD HQ, Romero House, London and two online.
• Some preparatory reading time is required before meetings
• No specific minimum term but a commitment to give approximately 2-3 years would be preferable.

Based at Camberwell Office with occasional travel

Closing date - Monday, 16th February 2025 at 9:00am

Are you a proactive, dynamic and collaborative individual with a proven record of providing efficient, high-quality administrative support to a range of stakeholders?  If so, St Giles is looking for a Volunteer Education Project Coordinator to provide first-class administrative support to our pioneering SOS+ Service.
About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About SOS+ Education -VEX team

Working with young people in a variety of educational settings, St. Giles’ SOS+ Service delivers early intervention work, through one-to-one mentoring and preventative sessions on violence, vulnerability and exploitation. The mission of SOS+ is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience.

About this key role

As Volunteer Education Project Coordinator, you’ll take the lead on coordinating project bookings, managing communication with schools and partners, and ensuring smooth delivery of the SOS+ service through first-class administrative, data, and logistical support. Your work will directly contribute to St Giles Trust’s mission to create safer communities and empower young people to thrive.

What you’ll be doing:

· Coordinating bookings for SOS+ education projects and managing the team’s delivery calendar.

· Supporting income generation by bringing in new Spot Purchase bookings.

· Recording accurate project data, monitoring deliverables, and flagging barriers to success.

· Organising travel, accommodation, and logistics for virtual and face-to-face delivery.

· Assisting with data collection, evaluation, and performance reporting.

· Following up on business development leads and supporting project growth.

What we are looking for

· A proven track record of providing efficient, high-quality administrative support

· Experience of coordinating bookings, managing calendars, booking travel and accommodation, and providing high-quality customer service via phone calls, emails, and in meetings

· Experience of project coordination, ideally including partnership work with schools and external organisations to achieve agreed outcomes

· Excellent interpersonal and communication skills, both verbal and written

· A flexible, collaborative and professional approach to your work.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Monday, 16th February 2025 at 9:00am

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Our emotional support volunteers offer vital emotional support to woman, girl and AFAB non-binary survivors of sexual violence and abuse by providing our helpline, email support and live chat services.

We are the only specialist service in Cambridgeshire providing dedicated support to woman survivors of rape and sexual violence.

These confidential and anonymous services would not exist without our amazing volunteers, who provide life-changing support to survivors in their local community.

Who are we looking for?

Women of all ages (18 years +) and backgrounds who are:

• Empathetic, non-judgemental and good listeners.
• Self-aware and emotionally resilient.
• Interested in discussing and learning about sexual violence and its impacts on women and girls.
• Able to maintain confidentiality and anonymity.
• Able to work independently using initiative and also be part of a team.
• Share CRCC’s survivor-focused ethos.
• Ideally able to commit to three shifts a month (shifts are Wednesday and Thursday evenings and Sunday mornings).
• Ideally able to commit to volunteering for at least 18 months.

We especially welcome enquiries from women from minoritised and under-represented groups and communities. This includes AFAB non-binary individuals who feel comfortable volunteering within a service run for women by women.

We can contribute to childcare costs and reasonable travel expenses to enable women to volunteer with us.

Comprehensive training and support will be provided for this role. Training starts on the 20 April 2026.

Details about the role

Location: CRCC's office in Cambridge and remotely (the latter only possible if volunteer has access to a private, confidential space to volunteer from that isn't their bedroom)

When: After the initial training period (starting 20 April 2026):

• Shifts: Wednesday 7-9.30pm and Sunday 10am-12.30pm
• Monthly reflective practice: Monday or Tuesday 6-7.30pm

Commitment: After the initial training period:

• 3 shifts per month on helpline/email/live chat (we operate a flexible rota)
• 1 reflective practice session per month
• Volunteer meetings once every 6 months
• Regular ongoing training
• Regular 121s

Focus Group Volunteer - Neurodiversity 

EQOL is a new charity creating practical services to improve everyday quality of life for neurodivergent adults.

Before we launch, we want to listen.

We’re looking for neurodivergent adults aged 20–40 (diagnosed, self-identified, or questioning) to take part in small, online focus groups. These sessions will help shape services around work, life admin, energy, relationships, and navigating everyday systems.

What’s involved

• One online focus group (75–90 minutes)
• Small group (5–7 people)
• Camera optional, no pressure to speak
• This is not therapy or assessment

Who can take part

• Aged 20–40
• Neurodivergent (diagnosed or not)
• Based in the UK
• No preparation needed

What you’ll get

• Gift / voucher as a thank-you for your time
• A chance to directly influence what EQOL builds and what we don’t

Your voice will help shape services built for adult neurodivergent life.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.