Admin volunteer roles

At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, which means that the majority of the care that we provide is funded through fundraising and our retail shops.

Join Us as an Admin Volunteer!

We are looking for enthusiastic Admin Volunteers to join our friendly Supporter Services team based at our hospice in Selly Oak.

Ideally we are looking for volunteers who can support on Monday’s and Fridays, however this can be flexible.

• Counting donations
• Updating our database (Donorfy)
• Answering phones
• Handling post
• Scanning, printing & letters
• Helping with tombola's/hampers

Am I right for the role?

You must:

• Be sensitive to the needs of our children, young people and families
• Be caring with a warm and friendly personality

Why volunteer at Acorns?

• To help a local charity and make a difference in your community
• Connect with likeminded people and make new friends
• Learn new skills to boost your CV
• Invited to social events and participate in our volunteer recognition scheme and award
• Full training provided

You will be asked to provide two satisfactory references.

Are you looking for an admin volunteer role which helps to make a positive impact on people living with sight loss? As a Helpline Admin volunteer, you will use your excellent administration skills to make a positive impact and a genuine difference to those seeking help from RNIB by acting on requests to the Helpline email mailbox. These requests can include:

• Printing and mailing factsheets, letters and booklets to customers.
• Monitoring envelope, booklet and sundry levels and order replacement supplies accordingly.
• Sorting the Helpline post received into the Peterborough office and scanning applications for the RNIB’s Talking Books services
• Converting documents using Word into an acceptable format for conversion to braille or audio and update customer records on a CRM system.

We're looking for volunteers who are available sometime during weekdays for a either half a day or a couple of half days. The role is based in RNIB’s Peterborough office.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

How often will I be needed?

• 4 Hours per Week

Key requirements

• This opportunity requires 1 reference.

Location

Region

• East of England

Additional location information

• RNIB, Northminster House, Northminster, Peterborough, PE1 1YN

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Excellent admin and customer care skills. A methodical and organised approach and able to pay attention to detail.

As an Office Volunteer at Prostate Cancer UK, you'll play a key role in helping us to achieve our mission: ensuring that no man dies of prostate cancer. You'll provide support on a variety of non-time-sensitive tasks, helping the Data Operations Team to work more efficiently and effectively so we can make an even bigger difference.

In return, you'll be welcomed into a friendly, collaborative environment as a valued member of the team. You'll have opportunities to build your skills and gain hands-on experience, deepening your understanding of the charity sector and seeing first-hand how your efforts support life-changing work.

IN THIS ROLE YOU’LL...

• Help us to handle information sensitively, in line with data protection principles.
• Support the team by updating spreadsheets and databases with accurate information.
• Help to organise and maintain files and records (digital and paper).
• Support the team with simple reports and general admin tasks. 

AS A PROSTATE CANCER UK VOLUNTEER YOU’LL...

• Be a valued part of our community, helping us achieve our vision of a future where no man dies of prostate cancer.
• Represent Prostate Cancer UK with empathy, respect and integrity.
• Embrace and promote our values and behaviours and follow our policies and processes.
• Actively support our commitment to equity, diversity, inclusion and anti-racism – helping us create safer, more inclusive spaces for everyone we work with.
• Always have a named person for contact and support.
• Receive an induction and training appropriate to your role.
• Support the team with simple reports and general admin tasks.

WHAT WE’RE LOOKING FOR…

We’re looking for someone who is:

• Comfortable using basic computer programs (Word, Excel, etc.).
• Accurate, with a good eye for detail.
• Organised, reliable and confident following simple processes.
• Respectful of sensitive or confidential information.
• A team player. 

Previous admin or office experience is welcome but not essential – we will provide you with all the necessary training and support. 

WHAT YOU’LL GAIN

• The chance to make a real difference to those affected by prostate cancer.
• A warm, inclusive and supportive community where you’ll be valued.
• Access to training and resources to help you in your role.
• A chance to develop practical office and data skills.
• Experience working as part of a supportive and friendly team.
• Ongoing support and regular check-ins from the Volunteer Experience Team.

YOUR VOLUNTEERING COMMITMENT

This is a voluntary and flexible role.

We ask for a time commitment of around 7 hours per week, flexible around your schedule.

Your main contact: Sarith Gada, Data Operations and Quality Manager

Location: Remote, with occasional days in the Prostate Cancer UK London Bridge Office

Expenses: We’ll reimburse reasonable out-of-pocket expenses in line with our policy.

OUR COMMITMENT TO YOU

• We will make volunteering opportunities accessible and flexible
• We will be aware of barriers to volunteering
• We will recognise not all volunteers are the same
• We will actively listen and not make assumptions

NEUROMANCERS CIC is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

We are looking for volunteers who can dedicate their much-valued time and passion as Media & Admin Coordinators. We are a digitally-based, national organisation so all volunteering will be remote. 

Our Media & Admin Coordinators will support us behind-the-scenes, working both independently and collaboratively. Your main responsibilities will be writing and designing social media posts and newsletters to entertain and inform our community.

If you love creating digital content, are chronically online, and passionate about neurodivergent liberation, this may be the role for you!

Commitment: Minimum six months. Role can be renewed every six months. 

Hours: Approximately 3hrs per week, flexible to your availability. Our volunteer responsibilities are shared between multiple people. 

Tasks: We are a digitally-based, national organisation so all volunteering will be remote. You will be expected to attend monthly meetings and meet deadlines. Most tasks will be done in your own time. 

Criteria: We hope that all applicants have experience relevant to the role of interest. If not, please ensure you clearly outline how you could fulfil the role in your application.

Alongside this, applicants will be...

• Self-identified as neurodivergent+
• Organised, responsible, and reliable communicators
• Able to navigate technology such as email, design templates, or web meetings 
• Aligned with NEUROMANCERS values
• Based in the UK with access to a quiet working space
• Knowledgable about non-clinical peer support practices, Disability Justice, prison, police, and psychiatric abolition and the neurodivergent paradigm
• Committed to anti-racism, LGBTQ+ rights, anti-speciesism, anti-ableism, and total liberation for all

Overview

Are you confident answering the phone and managing admin tasks?

We are looking for volunteers to support the Scarborough Community Furniture Store with telephone bookings, inquiries and administration.

We are currently looking for volunteers to assist on a Monday and Friday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Answering the phone in a friendly, helpful manner to assist customers with any questions they have
• Making bookings over the phone for collections and deliveries to the store
• Asking the correct questions to make sure we are being donated good quality items
• Using the diary, job sheets and computer to organise deliveries and collections for the van team
• Carrying out call forwards to confirm delivery details with customers
• Assisting with administrative tasks

Skills required:

• You will need to be comfortable and prepared to interact with a wide range of customers, especially over the phone
• Being a positive, helpful, and polite representative of the store to customers
• You do not need any specific skills, all training will be provided

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on Monday and Friday

Who this role would suit:

• Those looking to gain skills and experience in customer service and admin
• Those with a background in customer service, retail, sales, administration or office work, looking to contribute these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the store team

Volunteer: “I really enjoy volunteering at CFS. I have learnt new skills and feel like part of a team”

About NEUROMANCERS

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

What does ‘NEUROMANCE’ mean?

To NEUROMANCE means to 'fall in love with divergence'.

The mainstream healthcare system fails our community by labelling neurodivergent+ people 'defective' and 'disordered'. 

NEUROMANCERS seek to provide an alternative. Instead, we fall in love with divergence. Our traits are neither 'curses' nor 'superpowers'. We are simply people surviving a society that oppresses and excludes us in the best ways we know how. 

NEUROMANCERS is here to support you, at whatever stage of the journey you are on - by providing autonomous, abolitionist, and accessible mental health care, by us and for us. 

What is ‘neurodivergent’?

Neurodivergent means 'to diverge from the expectations of neuronormativity'. We use the term neurodivergent+ to include those under and adjacent to the neurodivergent umbrella.

NEUROMANCERS work centres neurodivergent individuals, with particular emphasis on those who are also Black and/or LGBTQ+. 

We know that many people who are severely impacted by neuronormativity and ableism may not specifically identify as neurodivergent. Therefore, our term neurodivergent+ acknowledges these extended and adjacent groups.

What are the benefits of volunteering?

All volunteers will receive training relevant to their role. Volunteers have access to our Volunteer Support Fund, complimentary membership, monthly check-ins, and support from our volunteer coordinator. 

You’ll also be part of an incredible community working with and towards autonomous mental health care! 

We are looking for volunteers who can dedicate their much-valued time and passion to an abolitionist community organisation seeking to create alternatives to mainstream mental health care. 

About the Role

The Administrative & Operational Coordinator Volunteer will provide essential support to ensure smooth day-to-day operations of NEUROMANCERS. This role involves handling administrative tasks, financial coordination, and operational design to improve efficiency across the organization.

Key Responsibilities:

• Administrative Support:

  • Manage straightforward administrative tasks (e.g., contacting people, making phone calls, sending emails, making queries on behalf of the organisation and the Founder).

  • Assist with proofreading and editing documents.

  • Handle contracting for guest workshops (inputting key details into pre-written contracts and ensuring they are signed).

• Financial Coordination:

  • Support basic financial management (e.g., tracking expenses).

• Operational Design:

  • Develop and implement systems to streamline repetitive tasks and improve organisational efficiency.

  • Identify opportunities for process improvements within volunteer teams and individual workflows.

  • Designing and outlining visual representations of workflows and systems for accessibility. 

Ideal Candidate:

• Strong organisational and administrative skills.

• Detail-oriented with excellent proofreading and editing abilities.

• Proactive problem-solver who can design efficient systems.

• Comfortable with basic financial tasks and contract management.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Do You Have Strong Admin Skills?

Would you like to use your organisation and communication skills to support animal welfare?

At RSPCA Buckinghamshire South Branch, we are looking for a highly efficient administrator to help our busy team with essential admin tasks. By donating your time and skills, you’ll play a key role in helping us run smoothly and effectively, ensuring we can continue making a difference to the lives of animals.

What You’ll Be Doing:

• Answering enquiries over the telephone, by email, and by letter.
• Assisting with general administration duties as required such as documentation, scanning and providing support to the CEO and Finance Manager.
• Supporting the team with ad hoc office tasks.
• Arranging meetings.
• Ensuring all data is handled confidentially in line with data protection regulations.
• Supporting the team with ordering supplies.

What We’re Looking For:

• Good organisational skills with attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Basic IT and administrative skills, including experience with email and telephone communication.
• An understanding of data protection and confidentiality principles.

What’s in It for You?

• Meet new people, be part of a friendly and supportive team
• Learn new skills to enhance your CV.
• A comprehensive induction and training programme relevant to your role.
• Access to the RSPCA Learning Hub.
• Know that your time and effort is making a real difference to the welfare of animals.
• We’re happy to reimburse reasonable travel expenses incurred while volunteering.

Practical Considerations:

• You will need access to a laptop or PC and Wifi to carry out this role.

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of a comprehensive online induction including Health & Safety before starting the role.

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Role Description: 

This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service. 

The role of the Administrator Volunteer is to support the coordinator with: 

• Meet with Men’s Minds coordinator each week to discuss administrative tasks (online or in person). 

• Respond to general enquiries about the service 

• Respond to weekly emailed invitations for our Service Users and collate the results on a spreadsheet 

• With coordinator oversight, complete onboarding processes and upload to our data management software ‘Views,’ upload data related to 

• With coordinator oversight, collate and present relevant data

We are looking for someone who: 

• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity 

• Are a non-judgmental and friendly individual who can communicate across different mediums(email, phone etc) 

• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk 

• Are empathic and understands the stigma / social bias's surrounding mental health 

• Are able to take on any ad hoc admin/support responsibilities

• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role

What's in it for the volunteer? 

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector. 

To apply, please send your CV and expression of interest addressing the below answers: 

Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words) 

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words) 

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

• You will be the first point of contact for all members of our team
• This is a position to grain great experience
• Supporting on maintaining our hardware / software
• Supporting on managing all electric equipment being tested and meeting all legal requirements
• Have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows devices, Office 365, and end-user devices and systems, and able to work in a busy and dynamic office environment, supporting users in person and remotely.
• Be honest, reliable and knowledgeable about our services and how we support the local community.

We are looking for a dedicated and organised Trustee Board Administrator to help ensure the smooth running of our governance. In this role, you will take the lead in coordinating quarterly Board meetings, liaising with Trustees and the Chair to make sure everything is well-prepared and runs efficiently.

Your responsibilities will include sending out meeting invites, preparing and sharing agendas, circulating key documents, and recording accurate minutes. You will work closely with the Chair of Trustees to support effective communication across the Board and help us stay on track with our commitments.

This is a flexible, voluntary position with quarterly meetings (three online and one in person), and you will be joining a supportive group of Trustees who are passionate about improving youth mental health and guiding the strategic direction of our work.

We are looking for someone with the below qualities:

• Organised – able to manage schedules, documents, and deadlines effectively.
• Clear communicator – confident in liaising with Trustees and the Chair.
• Attention to detail – accurate in preparing agendas and recording minutes.
• Reliable – consistent in following through with agreed tasks.
• Confidential – able to handle sensitive information with discretion.