Admin Volunteer Roles

About Crisis

Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.

How you will contribute to ending homelessness

The Housing First team at Crisis Skylight London provides intensive support to 40 clients who are multiply excluded and have experienced a long history of homelessness. You will be supporting the team and its clients with administrative tasks, including recording and analysing accurate data, identifying community services that clients can access, contacting clients to encourage involvement in the service and other general admin tasks.

Time Commitment: Minimum 8 hours per week during office hours, any day(s) Mon-Thurs.

Core tasks

• Identifying community services that coaches can access as part of client support and updating the team’s bank of resources
• Using internal data systems to record, track and communicate accurate client information and activities
• Supporting with document gathering/redaction for service evaluation and ensuring client data is accurate and up to date
• Promoting activities by maintaining effective communication with the team and members and preparing advertising materials
• Contacting members to encourage member involvement in development of the service, e.g., carrying out surveys by phone
• Assisting with printing, filing, photocopying, scanning, shredding and recycling and any other general administration that is required

Who we are looking for

• Good working knowledge of Microsoft Office 365 (Word, Excel, Outlook, SharePoint, PowerPoint and Publisher) and the ability to use the internet
• Excellent organisational skills, reliable and able to prioritise tasks
• Able to work efficiently as part of a team and proactively using own initiative
• Friendly and polite with the confidence to interact with individuals from a diverse range of backgrounds including those with English as a second language
• Patient and non-judgmental approach to supporting clients
• Understands the importance of confidentiality and maintaining boundaries
• Able to commit to the role for a minimum of six months
• A strong desire to help end homelessness 

What you will gain

• Workplace experience in a national organisation
• The opportunity to share existing skills or develop new skills in a welcoming and supportive environment
• A platform for building confidence
• The opportunity to be part of a friendly team who are committed to ending homelessness
• Full induction and training for the role followed by support from a dedicated Volunteer Supervisor
• An understanding of the Housing First approach
• A reference from a reputable organisation

Additional information

• Following a successful interview, references and a Basic DBS check, completion of compulsory e-learning and training are required before commencement of this role
• A Crisis IT account will be issued for this role
• Volunteers must comply with Crisis policies, including health and safety, IT, data protection and code of conduct
• Out of pocket travel and lunch expenses will be reimbursed on production of receipts/statements
• We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool

Application deadline: Sunday 13th October at 2pm

In-person interviews: Wednesday 23rd October

Could you help us support people facing court alone?

Do you have admin/receptionist experience? We’re looking for a volunteer to enable us to support people going through the civil courts without legal representation. This is a great opportunity to support the administration of our busy service based at The Royal Courts of Justice. The role is broad in scope, involving supporting the London team by managing the client flow at the reception, assigning client appointments to our volunteers, clarifying points with clients and answering general client and volunteer queries. You will also learn about how the court system operates and gain an understanding of legal cases.

You will be based in our office in the Central Family Court. Training is provided. Minimum commitment of six months.

Who we are

No one should have to face court alone and everyone has a right to a fair hearing. The people we support can’t usually access any formal legal help, yet need to be able to present their own cases clearly and without emotion – often facing professional barristers in court. At a time of great stress, this can seem an insurmountable task. Our 500+ volunteers work with people who often feel they have nowhere else to turn, offering them the chance to feel heard and understood. A court hearing may be the final stage of a case, and careful preparation for hearings makes the court experience more manageable. We provide a free service for people facing civil and family court proceedings across England and Wales, offering support and guidance before, during, and after court. We help people explore the practicalities and equip them to manage their cases to the best of their abilities, and face court with dignity and self-assurance.

Our values

Client-focused: We take the lead from our clients

Engaged: Everyone in our organisation has a voice and all voices are listened to

Trusted: We strive to live up to the confidence placed in us by the people we work with

Committed: We know that what we do matters and our skilled team is committed to delivering a high quality service

Respectful: We all look after one another and take the time to talk openly and honestly with everyone we work with

Welcoming: We are open to difference, encourage ideas and look for opportunities to learn

Your responsibilities

• Sit at our reception desk, greet clients, manage the flow of clients, explain what we can do to support them and manage their expectations
• Take responsibility for managing the London office email inbox when volunteering
• Act as the first point of contact for client emails and booked appointments
• Answering the phone
• ​Accurately capture data and information with high standards of record keeping

You will sometimes need to:

• Input details of court hearings onto the relevant spreadsheet
• Support with data collection and evaluation
• Input appointment availability onto the booking system
• Manage/oversee any changes to availability and adjust our booking system accordingly
• Signpost clients

Who we’re looking for

Essential skills, experience and qualifications:

• Administration experience
• Competent use of Microsoft Word, Excel, email and Zoom
• Ability to communicate effectively in writing and verbally with a wide range of people
• Reliability, Enthusiasm, flexibility and commitment are important
• Being well organised with attention to detail and flexibility to work as part of a team and independently

Previous experience of working with volunteers and an understanding of the law and/or a passion for social inclusion is also desirable.

Application process

Please send us your CV and cover letter (max one page) outlining interest in and motivation for the role.

Interviews will take place on a rolling basis on Zoom.

We craft, We cook, We garden, We create community!

We are an anti-racist queer collective for working class disabled and marginalised people. All are welcome - families are welcome to bring along their children! We are based in Brighton and surrounding areas. We try to solve our problems individually and also as a collective community in alternative and creative ways.  

Admin Support for Project Facilitator

As the Project Facilitator at Grow Your Life I am seeking admin support. I am dyslexic and neurodiverse – I struggle with reading/ writing and organising information and would really benefit from a support administrator.

• Flexible hours
• Preferable between Tues-Thurs
• In person preferred

I am receiving organisational support via the LGBT+ Consortium and would really benefit from an admin support volunteer to join me at these meetings.

Key tasks to support me in my role:

• Scheduling diary
• Help with drafting and sending emails
• Recording (writing) verbal instructions 
• Structuring my thoughts and ideas 
• Supporting with online research – to find relevant information

I am looking for someone who has excellent administration skills and is well organised to support me.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

This role is an opportunity to get experience of working in a busy office environment supporting a legal advice service. Through providing vital administrative support, responding to enquiries, arranging client meetings and coordinating interpreters, you will help our expert legal advisers to deliver specialist legal advice and representation to refugees and survivors in complex cases. Through this role, you will get experience of working in a legal advice organisation and an understanding of its administrative and support needs. As the role develops, there may also be the opportunity to gain basic knowledge of Legal Aid procedures and client care.

Main tasks and activities

• Providing general administrative support such as copying, scanning, filing documents, data entry and generating reports from client databases;
• Basic reception duties including answering the phone, taking messages, opening and distributing post, and monitoring our email inboxes;
• Maintaining signposting list and providing information about alternative services where we cannot assist;
• Booking client appointments and interpreters, and maintaining interpreter register;
• Assisting the Legal Administrator and/or Billing Coordinator with preparing files for billing or transfer to another provider.

Skills and experience needed

• Understanding of, and commitment to, the objectives of Asylum Aid;
• A demonstrable empathy for our vulnerable clients, including asylum seekers, refugees and survivors of torture and trafficking;
• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
• Basic understanding of the challenges facing our clients and of the UK asylum system
• High degree of accuracy and attention to detail
• Experience of working with spreadsheet computer programs (e.g. Excel) and databases
• Confidence with IT skills
• Excellent organisational skills
• Strong communication skills – written, verbally on the phone and face-to-face
• Ability to work well as part of a team and form effective working relationships
• Understanding of the importance of confidentiality and respect for client confidentiality
• Ability to complete tasks independently once given a clear brief

What you will get out of the role:

• Greater understanding of the experiences of asylum seekers and refugees;
• Knowledge of the UK asylum process and associated legal systems;
• Experience of working in a busy legal advice service;
• Basic awareness of Legal Aid eligibility and procedures;
• Experience of taking calls and responding to enquiries from vulnerable and often distressed clients;
• Stronger administrative skills;
• Ability to process large amounts of data and prioritise or categorise it;
• An ability to multi-task between competing priorities.

Are you passionate about volunteering in the heart of your local community and driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.

Our advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are looking for a Volunteer Admin to join our team at our office in Derby. This is a key volunteering role which makes a huge contribution to the work of our office. You will help us to provide a welcoming face to all visitors and help our teams with admin tasks.

Experience is not necessary, but we are looking for individuals who:

• Are friendly and approachable
• Have administration skills and/or reception experience
• Are experienced in working with a diverse range of people and providing a welcoming environment for clients
• Are able to understand information and explain it to others

Full training and support will be given to the successful candidate to enable them to carry out their role

Some examples of what you could do:

• Collecting, sorting incoming post and franking/recording of outgoing post
• Scanning / photocopying
• Stock control (stationery / leaflets / consumables etc)
• Data input using Excel
• Calling clients (courtesy calls for appointments/ booking and rescheduling appointments)
• Meeting and greeting clients and other visitors at the reception area and showing them to the offices

What’s in it for you?

• make a real difference to people’s lives
• build on valuable skills such as communication and listening
• increase your employability
• work with a range of different people, independently and in a team
• increase Administrative skills

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers. 

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness. 

About the role 

We are looking for a Volunteer Referral Administrator to support our Gloucestershire Mental Health Countywide Assessor. You will need to travel as and when necessary and ideally, be able to commit a minimum of 3 hours per week to volunteering. 

You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website. 

About the service 

We support people who are having difficulties with their mental health by offering targeted goal-focused support, developing peer support and volunteer opportunities across Gloucestershire, and also peer support groups. 

Our service offers: 

• Targeted support through one-to-one and group sessions. 

• Self-help and peer support 

• Telephone support 

• Advice and information on mental illness.  

• Recovery education 

• Social activities in the local community 

• Signposting to other sources of community and specialist support 

What you will be doing as a Volunteer Referral Administrator 

• Help organise and file documents for the Gloucestershire Mental Health Service 

• Provide basic advice, guidance and telephone support to those requiring signposting and onward referral at point of contact 

• Upload documents to our systems 

• Follow up on ‘On Hold’ referrals, updating information as required  

• Provide updates to those individuals currently on a waiting list for service 

What will make you a great fit for this role? 

• Excellent communication skills  

• Basic IT Knowledge 

• Able to relate to people from all backgrounds and the ability to remain non-judgmental 

• Understanding the importance of confidentiality 

• Organisational skills 

• Good local knowledge of mental health support 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. 

***This is an unpaid voluntary role***

Our data entry and admin volunteers keep all the Abbey cogs turning, keeping our various databases and systems up to date which is vital for our monitoring, fundraising and project management. Gain valuable office experience while making a difference to a local community organisation. Help us once a week for up to 2 hours max between 11am and 1pm (minimum 2 month commitment) and we'll shower you with gratitude, cuppas and biscuits! 

Qualities you need for this role 

• This role is suited to you if you enjoy working with data, are meticulous with a good eye for detail 
• Basic IT skills and ability to learn new software 
• Reliability and punctuality 

When you'll be needed
Two hours a week for a minimum of six months.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

Bid - Writer Support (Administrator) Job Overview

We are currently recruiting for Bid - Writer Support to join our passionate and driven team.

As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.

As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:

· Adaptability

· Determination

· Flexibility

· Robust disposition

You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.

Key Responsibilities:

· Management of a central mailbox, including basic tender management duties

· Monitoring new business opportunities advertised on various portals and websites.

· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.

· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.

· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors

· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met

· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins

· Providing general administrative support to the bid writing team.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Expected hours: 12 per week

Education: GCSE or equivalent (preferred)

Experience: Administration / Office support: 1 year (preferred)

Work authorisation: United Kingdom (preferred)

Job Types: Part-time, Volunteer

Expected hours: 12 hours per week, 6 per day.

Benefits:

• Flexitime
• Work from home

Schedule:Day shift

Experience: Administrative: 1 year (preferred)

Work Location: Remote

TRAIN is looking for an organised and reliable Volunteer Team Administrator to support our team with essential administrative tasks. This role involves working in collaboration with core staff members to maintain our administrative systems, manage communications, and assist with various office duties. 

Key Responsibilities: 

• Provide general administrative support, including managing correspondence, filing, and data entry. 

• Assist with scheduling meetings, preparing agendas, and taking minutes. 

• Keep our volunteer and donor databases up to date. 

• Help with the preparation and distribution of reports, newsletters, and other communications. 

• Support in organising and coordinating events and fundraising activities. 

• Ensure all administrative processes are conducted in line with our charity's policies and procedures. 

Essentials: 

• A flair for organisation and an eye for detail. 

• Able to work at least 6 hrs a week

• Excellent communication skills—you’re friendly, clear, and always professional. 

• A proactive attitude with a love for problem-solving. 

Desirables:  

• A heart for young people and a desire to support their growth. 

• Previous admin experience is great but not essential.

The Dementia Wellbeing Service provides practical and emotional support to help older people live independently and safely at home for as long as possible, stay socially engaged, and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia. The coordinator works with the client, their family, or carers to produce a personalised wellbeing plan.

Staff and volunteers for this service are located at our Henderson Court Hub in Hampstead.

What does the role involve?

Volunteers assist the Dementia Services Manager with all administrative aspects of delivering the services including communicating with people referred to the service.

What will you get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• You'll have an opportunity to build confidence and skills in engaging with people.
• You'll gain administrative experience such as updating databases, dealing with correspondence and dealing with enquiries.

We're looking for an Office Administration Volunteer to support the wider Garden Organic team based in the office and around the UK, in a variety of tasks from preparing materials needed for events, updating spreadsheets to basic reception duties.

Location: Ryton Gardens, Wolston Lane, Ryton on Dunsmore, Coventry, CV8 3LG

About Garden Organic

Garden Organic is the UK's leading organic growing charity and has been at the forefront of the organic horticulture movement for over 60 years. We aim to nurture and grow a movement of people and organisations that take practical action to conserve seeds, nurture soil, make compost and reduce waste and share organic gardening know-how and the benefit of human and planetary health.

Our simple message is this – organic practice, including composting, is the fastest way to repay our debt to nature and deliver biodiversity improvement in the context of land management.

What is an Administration Volunteer?

Working as part of a team, our Administration Volunteers support the wider Garden Organic team based in the office and around the UK, in a variety of tasks from preparing materials needed for events, updating spreadsheets to basic reception duties.

Why volunteer for Garden Organic?

Ryton Gardens lies at the heart of our work to promote organic gardening, offering volunteers the chance to make a real contribution in a beautiful and unique setting. In supporting our wider team, you will help present a professional and friendly organisation that visitors will come to time and time again. Enjoy the company of a friendly group of like-minded people or use your time with us as a steppingstone into work or college.

What’s in it for you?

• Becoming part of a friendly and dedicated team
• Meeting people from all walks of life
• Gaining new skills
• Developing your CV
• Knowing you are helping to support our work.

What’s involved?

Tasks can be variable depending on our needs but can include:

• Dealing with incoming and outgoing post
• Ordering of stationery and refreshments
• Updating spreadsheets and databases as necessary
• Filing, photocopying, scanning, and shredding
• Preparing mailings or resources for events
• Answering the telephone
• Covering reception when needed
• Helping with other administrative duties as and when required
• Volunteers may occasionally be asked to assist in other departments.

This role will suit people who:

• Have good communication and listening skills.
• Have a cheerful, outgoing, and confident demeanor.
• Enjoy working as part of a team.
• Have a positive, organised and flexible approach to work.
• Have some experience of word processing, database, and email software.
• Have some experience of working in an office environment.

What do we offer our volunteers?

• Full induction to Garden Organic
• Appropriate support and supervision
• Relevant training
• Reasonable travel expenses.
• Membership of Garden Organic*
• Job References

As part of our strategic priorities, RollaDome All Skate is currently seeking, detail-oriented, reliable, friendly Clubs Administrator to join our growing team. You will be expected to deliver a high-quality experience to our members and visitors in a friendly yet professional manner at all times.

Front of House:

· Meet and greet members, visitors to the Clubs and attend to their requirements as needed.

· Deal with all general membership enquiries, including booking issues, registration information and bookings.

· Set up and administer all club related activities on time booking sheet to include medical information, equipment sizes, all club bookings and event planning.

· Keep members informed in relation to any rescheduling, delays, or changes to planed club events and activities.

· Ensure club times are adhered to.

· Ensure members are informed of club and organisation events.

· Ensure reception desk is always manned, during club and event sessions.

· Work with the head Coach/Operations Director, the Business Manager and CEO to organise all groups/outings that are being hosted by RollaDome and prepare team and facility for these events.

· Ensure relevant signage is always displayed.

· Print and place signs where required for both in house team and members, along with visitors.

· Inform members of grading outcomes and grading dates and times.

· Ensure correct equipment is on site to meet the neds of all participants

· Ensure correct registers, and booking information is to hand during every club session.

· Collate weekly feedback from skaters and guardians.

· Ensure that all equipment is collected daily and stored accordingly.

Coordination and Administration:

· Opening and closing of all clubs

· Ensure Administration of the Booking System to ensure a seamless process for members.

· Ensuring all administrative requirements are in place in advance of all clubs/events

· Ensure all administrative tasks are completed when the members have completed their term and grading

General Administration:

· Opening and closing of premises as required.

· Ensure adequate supply of equipment.

· Any new projects as assigned by management

Health & Safety:

· Report any incidents in respect of members and/or guests and any faults in respect of the building, car park, hall to the Head Coach.

· Ensure all incidents/accidents are recorded in the Incident Report Book.

· Ensure First Aid boxes are full stocked and is in situ and visible at all times.

PERSON SPECIFICATION:

· ·Working knowledge of sports, children and young people.

· ·Experience working with excel and word

· ·Ability to multitask and work efficiently under pressure in a fast paced environment.

· ·Ability to prioritise workload as the need arises.

· ·Open and warm with excellent communication and interpersonal skills.

· ·Organised, with excellent attention to detail.

· ·Flexible and able to work as part of a team and individually.

· Exceptional customer service skills.

· IT skills

The Members & Journal Administrator oversees the coordination and management of membership data and administers Journal communications on behalf of the ADH Journal Editor. As a member of the ADH Executive Committee, the role reports to the ADH Chair and to ADH Editor, with the option of recruiting and working alongside a Membership Assistant.

The Members and Journal Administrator oversees communications with members and subscribers, coordinates renewal processes and subscription levels, ensures upholding personal data protection in line with UK guidelines, implements and advises on members and Journal communications. The role contributes to upholding ADH charitable aims.

The role is particularly suited to individuals looking for experience in academic publishing, administration and seeking to extend their network in the dress and textile history sector. Due to meetings required in the role, it is recommended for (but not exclusive to) candidates supported by their employer or within postgraduate studies as a professional development opportunity.

The role may average up to 4 hours per week, split across several days, with limited busier periods. More details can be found on the attached role description and on the Association of Dress Historians website opportunities page.

This is an excellent opportunity for anyone interested in growing their professional skills base while engaging with a growing international community of dress and textile specialists.