Form Filling Volunteers

We are looking for volunteers who can help informal carers with form filling for applications for Carers Allowance, Attendance Allowance, PIP and Blue Badges. Many of the carers that we work with are entitled to claim these benefits but find that the form filling element is challenging. We want to support them in this.

About us: 

Barnet Carers has a long history of supporting unpaid carers living and/or caring for someone living in the London borough of Barnet. We are a charitable organisation delivering reliable and accessible support for ‘unpaid’ carers and young carers in Barnet. Our mission is to ‘enable all carers to thrive’ by empowering them to live the life they want, whilst carrying out a caring role. 

What you will be doing: 

• Assisting someone to fill out a benefit form over the phone, via video call  or in person at our Office in North Finchley (if you live locally to us in Barnet).
• Working as part of a team with other Barnet Carers volunteers and members of staff, as well as individually.

To be a Form Filling Volunteer, you will need good communication skills, to be friendly, approachable, able to handle confidential data and sensitive information, have good IT skills and a willingness to learn.

You will be given training on benefits and form filling as well as any other additional training required for the role. The role will be remote or based at our office in Finchley.  All we ask is that you can commit to the role for at least 4 to 8 hours per month for a minimum of six months. You will be able to choose the hours that are convenient for you.

Why you will enjoy it: 

This is a real chance to make a difference in people's lives by supporting them in accessing valuable benefits. You will learn new skills and build experience of working with a wide range of people from different backgrounds.

What we can do for you:

You will be given training on benefits and benefit form filling as well as any other training needed for this role (if you do not already have experience of this area of work).

What we are looking for: 

We are looking for empathetic people who are keen to support informal carers.  There are a number of attributes and skills that we are looking for: 

• Good communications skills 
• Friendly and approachable 
• Able to handle personal data sensitively and confidentially 
• Happy to work as part of a team either in person or remotely 
• Good IT skills 
• A willingness to learn.