Volunteer roles

Citizens Advice Merton and Lambeth (CAML) is a local charity dedicated to providing information, support and advice to individuals and families who live, work or study in Merton or Lambeth. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.

As an Assessor, you will be a part of the service delivery. You will:

·         Complete an induction to Citizens Advice and training for your role

·         Help with the drop-in sessions

·         Complete full assessments with our clients, following CAML processes and procedures

·         Record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps

·         Be part of a friendly and supportive charity team

·         Develop transferable skills for employment, training or other volunteering opportunities

·         Have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas.

Locations
We need Assessors in our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

What’s in it for you?

• Make a real difference to people’s lives

• Build on valuable skills such as communication, listening and problem solving, and increase your employability

• Work with a range of different people, independently and in a team

• Have a positive impact in your community.

And we’ll reimburse expenses, too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:

• Be friendly and approachable

• Respect views, values and cultures that are different to your own

• Have good IT skills

• Be able to understand information and explain it to others

• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• Be willing to undertake training in your role.

CAML Assessor training includes one day in an assigned CAML office and one day group online training.

The group online trainings will be on Wednesdays. Before considering your application, please make sure you are available on Wednesdays for the first 8 weeks.

Commitment
This role requires you attend our offices or outreach locations in person.

Our offices are open to the public from 9.30am to 3pm, five days a week. Our volunteers are typically with us for at least one day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 9 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

How to apply
If this volunteering role is of interest, we would be delighted to hear from you.  Please follow the link to our webiste to find out how to apply.

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

One25 is a Bristol-based charity, specialising in supporting women to break free from street sex-work, addiction and other life-controlling issues and build new, independent lives. We provide night outreach (7 sessions weekly), a Health Hub and casework, giving person-centred support and advocacy to around 240 women each year.

One25’s outreach service is often how women first make contact with us, meeting us on our fully equipped outreach van. A team goes out on the van at night and meets women’s basic needs by providing nutritious food, first aid, warm clothing, condoms, safety alarms etc. They provide the chance to talk and get advice in a safe space and encourage women to get more in-depth help by visiting our Health Hub or seeing a caseworker.

We are looking for a volunteer to help with the induction of our new van drivers. Before volunteers can begin driving shifts, their driving skills need to be assessed to ensure they can operate our Fiat E-Ducato Electric Van safely, and we are looking for someone to run these driving assessments.

Assessments start at the One25 office and follow the usual route taken during shifts. The assessor will need to check that the driver is confident reversing out of the car park and can drive the route safely at an appropriate speed. The assessment usually takes 30 minutes.

Driving assessor tasks will involve (but are not limited to):

• Conduct driving assessments for new van drivers using the standard outreach route.
• Observe and evaluate driving skills, including:
– Confident and safe reversing from the One25 car park.
– Smooth and appropriate handling of the Fiat E-Ducato Electric Van.
– Adherence to speed limits and road safety.
– Awareness of surroundings and ability to navigate Bristol streets.
• Provide constructive feedback to volunteers post-assessment.
• Communicate any concerns or recommendations to the Volunteer Manager.
• Maintain a calm, friendly, and professional approach during assessments.
• Uphold One25’s values and ensure volunteers understand and respect boundaries and safety protocols.

Person Specification:

• Aged 23+
• Full UK driving license for a minimum of three years
• No more than three penalty points on your licence
• Ability to drive an automatic electric long wheel base van
• Good road safety knowledge and excellent driving skills
• Patient, observant, and supportive and calm
• Reliable and punctual.
• Comfortable giving feedback and maintaining professional boundaries.
• Able to travel to and from St Pauls, Bristol.

For this post you must be willing to undergo a driving license check and an Enhanced DBS check.

Organisation: Willowbrook Farm Charity (Oxfordshire, UK)
Location: Remote (candidates must be UK based)
Time: 3–4 hours per week (flexible) • Minimum 4 months
Expenses: Travel covered for any agreed site visits

About the role
We’re seeking a Volunteer Grants Fundraiser Coordinator to work alongside our Operational Director to identify suitable funders and shape compelling applications for our inclusive, sustainability-focused programmes. You won’t be on your own, you’ll collaborate closely with the Operational Director, using our project briefs, impact data, and templates.

What you’ll do

• Prospect & shortlist relevant trusts/foundations against our priorities

• Read and interpret funder guidelines, eligibility and scoring criteria

• Shape applications to reflect funder requirements and Willowbrook’s needs

• Draft/edit clear, concise proposals (including character-limited answers)

• Help assemble supporting documents and track deadlines/outcomes

• Join a brief weekly check-in with the Operational Director

About you:

• Strong written English and clear, persuasive style

• Able to decode funder requirements and tailor responses accordingly

• Good research and organisational skills; comfortable with simple trackers

• Values-aligned with sustainability, inclusion, and community education

• Grants/bid writing experience helpful (charity, academic, or professional); motivated career-changers also welcome

What you’ll gain

• Real, measurable impact. Your work helps fund ethical farming education, biodiversity projects, and accessible nature-based learning

• Mentoring and collaboration with an experienced Operational Director

• Portfolio-ready bid writing experience and insight into the charity sector

• Flexible, remote role with a supportive team culture

• (References provided for volunteers who contribute for 4+ months)

How to apply
Please visit our website first to read more about us and understand what we do. Apply by sending us a CV and cover letter with your words on why you would like to volunteer with us. 

We are seeking a new Treasurer to oversee the charity's financial affairs, ensuring financial viability, and making sure that proper financial records and procedures are maintained.

About ASIOX

Based in Oxfordshire, ASIOX is uniquely placed to offer bespoke support to survivors of modern slavery and human exploitation across Oxfordshire and the wider Thames Valley. We continue to deliver on our stated mission to raise awareness and equip individuals in identifying exploitation and to foster the restoration process of survivors.

What will you be doing?

We have recognised the need for an experienced Finance professional to join our Board and to provide strategic input and ensure that our financial position supports our objectives. As Treasurer, your attention will be on overseeing our financial health, ensuring robust financial practices are in place and aligning our fiscal strategies with long-term objectives.

Treasurer Key Responsibilities:

1. Financial Oversight and Strategy

2. Budgeting and Financial Planning

3. Reporting and Compliance

4. Financial Transactions and Controls

5. Liaison with External Stakeholders

6. Governance

7. Support and Training

The Treasurer provides strategic financial guidance to the Board of Trustees and supports the charity's mission through sound financial management.

Time commitment:

Overall, we estimate your ASIOX responsibilities may require one-two hours per week of your time.

What are we looking for?

We are looking for a person willing to bring energy, enthusiasm and commitment to the role and who will broaden the diversity of thinking on our Board.

You do not need previous governance experience – we will provide a full induction and training.

Essential:

· A strong commitment to the mission and values of ASIOX, as well as to social justice and the fight against human exploitation. 

· Qualified accountant with hands on experience of managing the finances of an organisation (or equivalent level, Qualified by Experience). 

· Experience in financial planning and budget management. 

· Strong analytical skills and attention to detail. 

· Ability to communicate financial information to non-financial stakeholders. 

· Commitment to developing a knowledge of Charity Finance regulations and practices (guidance will be provided).

What difference will you make?

As a small charity, ASIOX deeply values the dedication, time, and expertise of our Trustee Board. If you join us, you can expect: 

· A warm and supportive welcome. 

· The satisfaction of knowing you're making a real difference.

· Opportunities to develop your leadership capabilities. 

· The power of collective action – achieving more together than alone.

· A meaningful way to apply your skills and experience within the voluntary sector.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

You may be just the volunteer we've been looking for! 

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Little Village is a baby bank: a simple idea with a big impact on the lives of families living in poverty in London. Our work is vital: more than one in three children in the capital live in poverty, with profound impacts from educational disadvantage to reduced life expectancy. We invite community donations of pre-loved baby and children’s items, passing them onto families who need them and saving them from landfill. Meanwhile, our guidance and signposting service provides tailored, one-to-one support, delivered with warmth and understanding.

Families either visit a Little Village hub, or items are packed with care and delivered to their home. But it doesn’t stop there. We also connect families into a wider network of support, helping them to build and extend their own ‘village’.

Thanks to the generous donations of loved items, precious time and money, in 2023 Little Village was able to support more than 8500 children. But the demand for help still outstripped our capacity to respond week on week. This role will play a crucial part in helping us to ensure stock is where it needs to be in order to reach more children with the things they need.   

Our wonderful Finance Trustee is reaching the end of her two terms, and we’re now seeking a successor to step into her very big shoes. 

We’re looking for a qualified accountant who can: 

• Bring fresh eyes and ideas to how we do things in help us increase our effectiveness 

• Collaborate with a passionate team of board members and the charity’s SLT to make our sum of the parts even stronger 

• Provide visionary financial oversight and robust governance at Board level. 

• Work alongside our Director of Finance to safeguard the charity’s stability and ensure its resources are managed with care and foresight. 

• Champion strong policies, processes, and controls that enable transparency, accountability, and lasting impact. 

• Share our passion for tackling child poverty and supporting families. 

• You may or may not have prior Board experience (it’s not essential!). 

  We are especially keen to diversify our Board and particularly welcome applications from men and people under-represented in charity governance, including those from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, people with disabilities, and people with lived experience of poverty. 

The role is primarily remote, however, you will be required to attend 3 hour quarterly board meetings, plus a strategy away day and involvement in sub committees. Please see the job pack on our website for further details.

Closing date is 9am on Monday 13th October 2025.

Volunteer Ski Opportunity – Jumbulance Ski Trip to Niederau, Austria
23rd January – 1st February 2026

Love skiing and want to make a real difference? We’re looking for confident, capable skiers to join us on our annual Jumbulance ski trip to Niederau, Austria. This is a unique opportunity to combine your passion for skiing with supporting adaptive skiers to enjoy an unforgettable alpine adventure.

What’s involved:

• Partner with passengers during daily adaptive ski lessons

• Support with getting in and out of sit-skis

• Assist adaptive ski instructors, including helping secure sit-skis onto lifts 

• Be a caring, reliable presence on the slopes – from encouragement to practical support (e.g. helping at lunchtimes where required, or giving a hand to our carers when it may be required)

• Join in with the group during evenings – games, meals, and social time

What you’ll get:

• Training in manual handling, safeguarding and care
• Free DBS certficate

• Travel on board The Jumbulance, accommodation, breakfasts and dinners included

• Ski hire and lift pass provided

• The chance to ski each day during lessons, with a lunch break and time off in the evenings to enjoy the spa or explore the resort

• An incredible team experience, knowing your support is what makes this trip possible for our skiers

Fundraising commitment:
To secure your place, you’ll be expected to raise £1,000 towards the cost of your placement. It’s no small challenge, but every penny helps to make this trip possible, and we’ll support you with ideas and resources to reach your target.

Who we’re looking for:

• Confident skiers with good ability on the slopes

• Team players with a caring, positive attitude

• People ready to get stuck in, work hard, and share in a once-in-a-lifetime experience

This is more than just a ski trip, it’s about giving disabled skiers the chance to live their dream on the slopes, and being part of the team that makes it happen.

Interested? Get in touch, we’d love to hear from you.

Volunteer Social Media Officer
Location: Remote (UK-based applicants only)
Commitment: Flexible, part-time volunteer role
Duration: Six months / ongoing

About Activists Without Borders

Activists Without Borders (AWB) is a UK-based international advocacy and campaign group dedicated to protecting human and environmental rights, empowering frontline activists, and addressing injustices worldwide. Our work includes the Activists Without Borders Film Festival (AWBFF), celebrating social filmmaking for change, and the AWB Academy, which provides accessible training and resources for grassroots activists and campaigners.

Role Overview

We are seeking a creative and dedicated Volunteer Social Media Officer to strengthen AWB’s online presence across platforms. You will play a key role in promoting our campaigns, events, and initiatives—including AWBFF and AWB Academy—through engaging, impactful, and visually appealing digital content.

Key Responsibilities

• Content Creation & Scheduling – Produce and publish compelling posts for AWB’s social media channels, aligning with campaign messages and organisational goals.
• Visual Design – Create engaging graphics, reels, and infographics (knowledge of Canva is essential).
• Campaign Support – Amplify AWB campaigns on human rights, climate, and social justice, ensuring consistent and timely messaging.
• Event Promotion – Drive awareness and engagement for AWBFF, AWB Academy, and other key AWB initiatives.
• Community Engagement – Respond to comments, foster dialogue, and grow our online supporter base.

Skills & Experience

• Passion for activism, human rights, and environmental justice.
• Experience creating content for Instagram, TikTok, and other social media platforms.
• Strong communication skills and an eye for engaging digital storytelling.
• Proficiency in Canva is essential.
• Organised, reliable, and able to work independently as part of a collaborative team.

What We Offer

• A chance to make a tangible impact in global advocacy and campaigning.
• Experience in digital activism, content creation, and online community building.
• Opportunities to develop skills while contributing to AWBFF, AWB Academy, and other flagship projects.
• A supportive and inspiring network of activists and campaigners.

Please note: this is a volunteer/internship role with no payment. Travel, transport, and food allowances will be reimbursed if required.

Join us and help amplify the voices of activists worldwide through powerful digital storytelling.

About the role

We are looking for an experienced team member to lead the design of the internet, interpreter services, and online delegate experience, at the 44th World Scout Conference in 2027, which will take place at Olympia from Monday 29th November to Friday 3rd December (with 2 days set-up and 1 day de-rig either side), to ensure we deliver an integrated technical experience across audio-visual production, connectivity infrastructure (WiFi/networking), and hybrid engagement platforms.

This is a strategic and delivery-focused role, requiring technical understanding and a user-first mindset to ensure all delegates, in-person and online, enjoy a seamless, inclusive, and inspiring experience.

With around 1600 delegates expected from across the globe, this high-profile international gathering demands a seamless, accessible, and engaging hybrid experience that embodies the values of World Scouting while using the best of modern event technology.

This is a key role in our team, combining technical production design with strategic thinking around user experience and accessibility — across both physical and digital platforms. 

Please note, while this is a volunteer role, there will be some associated personal cost during the conference period for example, for transport and accommodation.

Key tasks

• Identify all interpretation needs by both conference delegates and language interpreters for all elements of the conference: main plenary sessions, some breakouts sessions, social spaces, and interactive zones.
• Ensure smooth integration of interpretation and captioning technologies.
• Design the infrastructure that will support the provision of multiple language interpretation services.
• Design and deliver a robust networking infrastructure (in partnership with venue and vendors) that supports: High-density public WiFi for ~2,000 users, dedicated bandwidth for, hybrid participation, and interpreters, and hardline connections for live streaming.
• Lead planning for any hybrid session formats, including managing speakers presenting remotely or engaging with a hybrid audience.
• Collaborate in the selection, configure, and manage an online platform that supports hybrid participation (e.g. real-time plenary streaming, voting, Q&A, interpretation, and document sharing).
• Ensure real-time tech support is available to online participants during the event.
• Work with content producers, technical leads, stage managers, and the wider technical support team to ensure smooth show delivery.
• Identify relevant team members and agency support as required.
• Identify opportunities to streamline services or combine resources with other operational areas to stay within financial parameters.

Join us at Shaw Trust as a Volunteer Retail Assistant and help us raise vital funds to support communities across the UK. As a not-for-profit charity, all our proceeds go to helping people around the UK. 

Whether you prefer to volunteer behind the scenes or to engage with customers, there’s plenty for you to get involved with. 

We believe that everyone has something to offer, even if you have no retail experience. We’ll give you all the training and support you need to make you feel comfortable and confident here. 

Key Tasks 

Every day is different in our shop – that’s part of the fun! 

• Sorting donations, including steaming and pricing them

• Serving customers at the till and helping donors/supporters 

• Create stylish window displays 

• Keeping the shop fully stocked and tidy 

What’s in it for you 

• Improve your skills and boost your CV 

• Grow your confidence and meet new people 

• Receive some lunch and travel expenses 

• Flexibility around your health, education, family, work or other commitments 

• You’ll be staying social and active 

What we’re asking for 

• We typically ask for around 4 hours a week but we can be flexible 

• That you’re helpful and happy to be part of a team 

• Volunteers in our shop must be aged 14 or older 

Volunteering is a great way to make a real difference and build your skills. If you have any questions, just ask!  
 

Tempted? Click Apply now and we'll get back to you soon! 

Join Shaw Trust 

Shaw Trust is a national charity which helps people to achieve their potential, find meaningful employment, and boost their wellbeing.

From Glasgow to Glastonbury, our 32 shops raise over £1,000,000 annually to help us support 300,000 people.

We know everyone has something to offer. With over 350 volunteers in our shops, you can be part of a committed and caring team, giving time to improve communities across the UK.

Shaw Trust Registered Charity No. England & Wales: 287785. Scotland: SC039856.   

About the role

We are looking for an experienced audio visual and lighting designer to develop and deliver an integrated technical experience across the audio-visual production elements of the conference. 

This is a strategic and delivery-focused role, requiring technical understanding and a user-first mindset to ensure all delegates, in-person and online, enjoy a seamless, inclusive, and inspiring experience at the 44th World Scout Conference in 2027, which will take place at Olympia from Monday 29th November to Friday 3rd December (with 2 days set-up and 1 day de-rig either side).

With around 1600 delegates expected from across the globe, this high-profile international gathering demands a seamless, accessible, and engaging hybrid experience that embodies the values of World Scouting while using the best of modern event technology.

This is a key role in our team, combining technical production design with strategic thinking around user experience and accessibility, across both physical and digital platforms.

Please note, while this is a volunteer role, there will be some associated personal cost during the conference period for example, for transport and accommodation.

Key tasks

• Design all audio-visual elements of the conference: main plenary sessions, breakouts, social spaces, and interactive zones.
• Oversee stage projection, relay displays, camera systems, and live streaming.
• Coordinate with AV providers, venue teams, and show producers to ensure high-quality delivery of presentations, panels, ceremonies, and remote contributions.
• Contribute to the smooth integration of interpretation and captioning technologies.
• Collaborate with our Sound Designer, AV suppliers and venue technical teams to design and deliver sound, lighting, projection, display, and staging systems suitable for Olympia National Hall’s scale and acoustics.
• Oversee the technical setup for high-quality streaming and recording of plenary sessions and key breakouts.
• Design and coordinate appropriate lighting for the main stage and special areas, ensuring both functional visibility and visual impact for key moments (e.g., ceremonies, keynote addresses).
• Work with suppliers to negotiate packages that offer excellent value for money, while maintaining quality and variety.
• Identify opportunities to streamline services or combine resources with other operational areas to stay within financial parameters.
• Work with content producers, technical leads, stage managers, interpretation and translation coordinators and the wider technical support team to ensure smooth show delivery.

About the role

We are seeking an experienced sound designer to lead the planning, setup, and operation of all audio elements of the 44th World Scout Conference, which is taking place at London Olympia from Monday 29th November to Friday 3rd December 2027 (with 2 days set-up and 1 day de-rig either side), to ensure an outstanding integrated experience for both in-person and online participants.

This is a key role in our team, combining technical sound design with strategic thinking around user experience and accessibility — across both physical and digital platforms.

With around 1600 delegates expected from across the globe, this high-profile international gathering demands a seamless, accessible, and engaging hybrid experience that embodies the values of World Scouting while using the best of modern event technology.

Please note, while this is a volunteer role, there will be some associated personal cost during the conference period for example, for transport and accommodation.

Key tasks

• Develop a detailed sound design plan including speaker placement, microphone needs, playback systems, and redundancy planning.
• Liaise with the selected AV supplier and venue technical staff to ensure all onsite equipment and infrastructure is appropriate for our needs and ready.
• Support live-streaming and recording requirements, including multitrack recording or feed splitting, as required.
• Oversee the rigging, setup, and testing of audio systems.
• Coordinate live sound during the conference plenaries.
• Coordinate audio support for breakout sessions and ancillary spaces as required.
• Work with the Team Leader to ensure that all elements are provided within the allocated budget, ensuring accurate forecasting and cost control.
• Identify opportunities to streamline services or combine resources with other operational areas to stay within financial parameters.
• Act as the point of contact for audio coordination & delivery for all sound systems.
• Manage event technical crew members: voluntary and contracted

About the role

We are looking for a culturally aware and detail-driven Catering Lead to oversee all aspects of food and beverage delivery, ensuring an inclusive, high-quality, and logistically seamless experience for participants and event team members with diverse dietary, cultural, and religious needs.

Working closely with Olympia London’s in-house catering and the wider conference delivery team, you will design and manage a catering plan that reflects global diversity, sustainability, and hospitality excellence during the five days of the World Scout Conference, including a welcome/opening evening reception and informal dinner and closing celebrations formal dinner.

This is a strategic and delivery-focused role, requiring an understanding of the practicalities of delivering an effective catering approach that meets the needs and requirements of all delegates and event team members attending the World Scout Conference in 2027, which will take place at Olympia from Monday 29th November to Friday 3rd December (with 2 days set-up and 1 day de-rig either side).

With around 1400 in person delegates expected from across the globe and our 170 person event team, this high-profile international gathering demands a seamless, accessible, and engaging all-round experience that embodies the values of World Scouting while using the best of modern event technology. 

This is a key role in our delivery team, combining excellent catering knowledge for large scale events with a diverse audience with strategic thinking around user experience and accessibility. 

Please note, while this is a volunteer role, there will be some associated personal cost during the conference period for example, for transport and accommodation.

Key tasks

• Develop a comprehensive delegate catering strategy, including daily lunches, mid-morning tea and afternoon coffee breaks, receptions and side events (as needed), event team catering, and VIP functions (as needed).
• Plan service layouts and crowd flow to handle large numbers smoothly and reduce wait times.
• Collaborate to develop menus that are culturally appropriate, nutritionally balanced, and globally inclusive, suitable for delegates representing over 170 countries.
• Champion variety and cultural sensitivity, including religious food customs/observations.
• Contribute to setting up a robust system to collect and manage dietary requirements in advance.
• Ensure strict allergen management and compliance with food safety regulations.
• Oversee catering delivery on-site, managing schedule adherence, quality control, signage, delegate experience, and issue resolution.
• Ensure the catering plan aligns with the event’s sustainability goals.
• Identify opportunities to streamline services or combine resources with other operational areas to stay within financial parameters.

Volunteer Carer Opportunity – Jumbulance Ski Trip to Niederau, Austria
23rd January – 1st February 2026

We’re looking for volunteer carers to join us on our annual ski trip to the beautiful resort of Niederau, Austria. This is a unique chance to support others while enjoying an unforgettable ski holiday in the Alps. No prior care experience? That’s fine, we provide full training. Could this trip be your first step toward gaining valuable experience in the health and care sector?

What we provide:

• Travel on board The Jumbulance, accommodation, breakfasts, and dinners

• Ski equipment and lift pass

• The chance to ski or enjoy the hotel’s spa and local activities

• Free DBS Certificate, initial training in care, safeguarding and manual handling 

Your role will include:

• Reporting to the Care Lead for the trip, who will be on hand to provide guidance and support when needed

• Supporting a passenger with their morning and evening routines - personal care such as washing, dressing, and using the toilet

• Medication support where required

• Helping with mealtimes as needed

• Providing support in the spa if required and when safe to do so

• Sharing the support, each volunteer has either the morning or afternoon off each day, giving you regular time to ski, relax at the hotel spa, or explore the resort

• Joining in with group activities in the evenings, which often include games or a drink at the bar

Experience and training:

• Previous care experience is preferred but not essential

• We’ll provide training before the trip so you feel confident in your role

• Most important is a caring attitude, teamwork, and willingness to get involved

Fundraising:
To help make these life-changing trips possible, all volunteers are expected to fundraise £500 towards the cost of their place. We’ll give you tips and support to reach your target. 

This role is perfect for someone with a caring nature who’d enjoy combining meaningful support with time to ski and share in a truly special adventure. You’ll be part of a supportive volunteer team making the trip possible for our passengers, while also having time to enjoy the slopes, the spa, and the group’s activities.

If you’re interested in joining us, we’d love to hear from you!