About the role

Strategic Ambassadors have a vital role to play as the link between Healthwatch Bromley and statutory organisations within health and social care, such as Clinical Commissioning Groups (CCGs), NHS Trusts and local authorities. Primarily, Strategic Ambassadors will build effective partnerships to advance the overall aims and objectives of Healthwatch Bromley. They will support the work of statutory organisations in their engagement and involvement of people in the development and delivery of health and social care services. This will require Strategic Ambassadors to take a broad and balanced view of the strategic challenges facing health and social care, but a view fundamentally grounded in the lived experience of patients, service users and the public. 

Key Tasks

• Lead the liaison between Healthwatch Bromley and a specified statutory sector organisation

• Represent Healthwatch Bromley at formal (and informal) meetings, boards and committees of that organisation

• Develop meaningful and effective relationships with the organisation, its staff, members and service users

• Ensure that the voice and lived experience of the citizens of Bromley are taken account of within the decision-making and operational processes of the organisation, adopting a supportive, independent and critical stance

• Present and promote the findings and recommendations of Healthwatch Bromley research and public engagement

• Identifying potential future areas of enquiry for Healthwatch Bromley

• Pro-actively encourage the two-way sharing of communication, information and intelligence between the organisation and Healthwatch Bromley, as well as other statutory and non-statutory organisations

• Promote and support the general principles of engagement, involvement and coproduction within the organisation, reflecting innovative and best practice

• Identify opportunities for Healthwatch Bromley to collaborate and work in partnership with statutory and non-statutory organisations

• To provide regular, relevant and appropriate feedback to Healthwatch Bromley about the organisation and the partnership

Is this the right role for me?

All volunteers will be expected to have:

• Effective communication skills in both verbally and written formats

• Be an effective listener

• Be able to successfully build relationships, partnerships and networks with individuals and organisations

• Have effective skills or be capable of leadership, influencing and diplomacy

• Be able to show a demonstrable regard for the values and principles of Healthwatch Bromley

• Have a willingness to work in a focussed but flexible way to achieve the strategic objectives of Healthwatch Bromley

• Be engaging around training and self-development opportunities

• Look at how Healthwatch Bromley may strengthen its reach through other networks/organisations 

Benefits of volunteering

• The opportunity to represent and be the voice of the local people

• Becoming involved in making a difference to your local community

• Using your experience with Healthwatch to develop your CV and seek work in health and social care or other fields of employment

• Reasonable travel and expenses will be reimbursed in accordance with our Volunteer Policy

COVID-19 EMERGENCY ROLE TO SUPPORT VULNERABLE INDIVIDUALS

Are you looking for a way to support vulnerable people during these uncertain times?

If so, we really need your help.

We are looking for Volunteers to support our service users that may be self-isolating or are vulnerable during these times by dropping off essential items to an address.

Please bear in mind that due to the fast-paced situation we are faced with, with advice changing on a daily basis, there may be a bit of a delay between you applying and us being able to place you. Please know that regardless of this we value your support hugely, it is vital, and we will be in touch at some point.

Main Tasks

• To support our service users to have access to essential items such as food and medication by providing distance drop off. This would include ringing doorbell and stepping back.
• To collect items from the shops or pharmacy and then to travel to an address for the service user to deliver these items off.
• To liaise and communicate with our staff team regarding these drop-offs.
• To keep records of who you have dropped off to and summary of drop off.

Skills and Experience Required:

• Ability to travel
• Maintain confidentiality
• Good communication skills
• Basic IT skills if possible

For more information about Hestia, this opportunity and our extensive benefits with volunteering at Hestia please see our volunteers pack attached to this advert!

Hestia is proud to be a Disability Confident employer. Should you require our job pack in an alternative format, require further assistant or wish to discuss any reasonable adjustments you may need to attend an interview, please contact us via our website

If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

Location: We are looking for support all over London, so please get in touch with where you’d be able to support us.

Hours: Flexible commitment

About Hestia

At Hestia, we have been supporting adults and children across London in times of crisis since 1970, meaning this year will mark our 50th anniversary!

Last year we worked with more than 10,000 people, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home to helping them to get the right mental health support, we support and enable people at the moment of crisis.

Background/Purpose

Healthwatch Bromley is an independent organisation set up to champion the views of patients in Bromley, with the goal of making services better and improving health and well-being.

Healthwatch Bromley require student ambassadors to engage with students, promoting the role of Healthwatch and encouraging all local people to become involved and have their voices heard. 

We are seeking driven individuals, with a passion for improving health and social care. We are particularly interested in those individuals who have an interest in engaging with members of the community and students to gather information about people experiences of health and social care services.

Benefits:

• CV building opportunities in Health & Social care sector.

• Developing new skills. 

Tasks:

• To gather views of students on their experiences of health and social care in Bromley. 

• To represent Healthwatch Bromley at a variety of boards, meetings and groups and gather information to feedback to the Healthwatch Team.

• To be responsible for locality Healthwatch groups, which will support representation for each area. 

Time commitment: 

• Minimum of 2 hours a week. 

When: 

• Dates and times as agreed with Healthwatch Bromley staff. 

Basic requirements:

• Ability to communicate fluently in native language and English.

• Preferably belong to an emerging community in Bromley (Afghan, Nepalese, Algerian, Burmese, Sri Lankan, Romanian & Bulgarian communities).

• Strong desire to raise awareness about healthcare services. 

• Strong communication skills.

• Commitment to personal progression and openness to diversity.

COVID-19 EMERGENCY ROLE TO SUPPORT VULNERABLE INDIVIDUALS

Are you looking for a way to support vulnerable people during these uncertain times?

If so, we really need your help.

We are looking for Volunteers to support our service users that may be self-isolating or are vulnerable during these times by dropping off essential items to an address.

Please bear in mind that due to the fast-paced situation we are faced with, with advice changing on a daily basis, there may be a bit of a delay between you applying and us being able to place you. Please know that regardless of this we value your support hugely, it is vital, and we will be in touch at some point.

Main Tasks

• To support our service users to have access to essential items such as food and medication by providing distance drop off. This would include ringing doorbell and stepping back.
• To collect items from the shops or pharmacy and then to travel to an address for the service user to deliver these items off.
• To liaise and communicate with our staff team regarding these drop-offs.
• To keep records of who you have dropped off to and summary of drop off.

Skills and Experience Required:

• Ability to travel
• Maintain confidentiality
• Good communication skills
• Basic IT skills if possible

For more information about Hestia, this opportunity and our extensive benefits with volunteering at Hestia please see our volunteers pack attached to this advert!

Hestia is proud to be a Disability Confident employer. Should you require our job pack in an alternative format, require further assistant or wish to discuss any reasonable adjustments you may need to attend an interview, please contact us via our website

If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

Location: We are looking for support all over London, so please get in touch with where you’d be able to support us.

Hours: Flexible commitment

About Hestia

At Hestia, we have been supporting adults and children across London in times of crisis since 1970, meaning this year will mark our 50th anniversary!

Last year we worked with more than 10,000 people, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home to helping them to get the right mental health support, we support and enable people at the moment of crisis.

Background/Purpose

Healthwatch is an organisation which has previously benefitted from the participation of its young volunteers in influencing the provision of Health & Social care services across the county. This includes the commissioning of a video production on sexual health and sponsorship of the youth parliament process. Healthwatch Bromley now envisages the creation of new roles and opportunities for young volunteers across the county as representatives of their peers in the Health & Social care sector. 

Now is the right time for young people to become more actively and directly involved in health and social care projects through Healthwatch, such as the Healthy Schools Initiative and Youth Parliament. There will also be shadowing opportunities at senior committee and board level meetings, accompanying Healthwatch liaison representatives at a strategic level.

Benefits:

• CV building opportunities in Health & Social care sector

Tasks:

• Attend relevant events in youth representative role and shadow Healthwatch Bromley liaison volunteers and staff at strategic level in the NHS and County Council

• Provide advice to the Healthwatch Bromley staff on strategic influencing opportunities to raise the profile of Healthwatch Bromley to young people and all aspects of youth welfare

Time commitment: 

• Dependent on desired level of involvement

When: 

• Dates and times as agreed with Healthwatch Bromley staff

Skills/experience needed: 

• Strong desire to see young people involved in decision making about raising standards of Health & Social care service provision

• Tact coupled with strong communication skills

• Commitment to personal progression and openness to diversity

COVID-19 EMERGENCY ROLE TO SUPPORT VULNERABLE INDIVIDUALS

Are you looking for a way to support vulnerable people during these uncertain times?

If so, we really need your help.

We are looking for Volunteers to support our service users that may be self-isolating or are vulnerable during these times by dropping off essential items to an address.

Please bear in mind that due to the fast-paced situation we are faced with, with advice changing on a daily basis, there may be a bit of a delay between you applying and us being able to place you. Please know that regardless of this we value your support hugely, it is vital, and we will be in touch at some point.

Main Tasks

• To support our service users to have access to essential items such as food and medication by providing distance drop off. This would include ringing doorbell and stepping back.
• To collect items from the shops or pharmacy and then to travel to an address for the service user to deliver these items off.
• To liaise and communicate with our staff team regarding these drop-offs.
• To keep records of who you have dropped off to and summary of drop off.

Skills and Experience Required:

• Ability to travel
• Maintain confidentiality
• Good communication skills
• Basic IT skills if possible

For more information about Hestia, this opportunity and our extensive benefits with volunteering at Hestia please see our volunteers pack attached to this advert!

Hestia is proud to be a Disability Confident employer. Should you require our job pack in an alternative format, require further assistant or wish to discuss any reasonable adjustments you may need to attend an interview, please contact usvia our website

If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

Location: We are looking for support all over London, so please get in touch with where you’d be able to support us.

Hours: Flexible commitment

About Hestia

At Hestia, we have been supporting adults and children across London in times of crisis since 1970, meaning this year will mark our 50th anniversary!

Last year we worked with more than 10,000 people, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home to helping them to get the right mental health support, we support and enable people at the moment of crisis.

COVID-19 EMERGENCY ROLE TO SUPPORT VULNERABLE INDIVIDUALS

Are you looking for a way to support vulnerable people during these uncertain times?

If so, we really need your help.

We are looking for Volunteers to support our service users that may be self-isolating or are vulnerable during these times by dropping off essential items to an address.

Please bear in mind that due to the fast-paced situation we are faced with, with advice changing on a daily basis, there may be a bit of a delay between you applying and us being able to place you. Please know that regardless of this we value your support hugely, it is vital, and we will be in touch at some point.

Main Tasks

• To support our service users to have access to essential items such as food and medication by providing distance drop off. This would include ringing doorbell and stepping back.
• To collect items from the shops or pharmacy and then to travel to an address for the service user to deliver these items off.
• To liaise and communicate with our staff team regarding these drop-offs.
• To keep records of who you have dropped off to and summary of drop off.

Skills and Experience Required:

• Ability to travel
• Maintain confidentiality
• Good communication skills
• Basic IT skills if possible

For more information about Hestia, this opportunity and our extensive benefits with volunteering at Hestia please see our volunteers pack attached to this advert!

Hestia is proud to be a Disability Confident employer. Should you require our job pack in an alternative format, require further assistant or wish to discuss any reasonable adjustments you may need to attend an interview, please contact us via our website

If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

Location: We are looking for support all over London, so please get in touch with where you’d be able to support us.

Hours: Flexible commitment

About Hestia

At Hestia, we have been supporting adults and children across London in times of crisis since 1970, meaning this year will mark our 50th anniversary!

Last year we worked with more than 10,000 people, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home to helping them to get the right mental health support, we support and enable people at the moment of crisis.

COVID-19 EMERGENCY ROLE TO SUPPORT VULNERABLE INDIVIDUALS

Are you looking for a way to support vulnerable people during these uncertain times?

If so, we really need your help.

We are looking for Volunteers to support our service users that may be self-isolating or are vulnerable during these times by dropping off essential items to an address.

Please bear in mind that due to the fast-paced situation we are faced with, with advice changing on a daily basis, there may be a bit of a delay between you applying and us being able to place you. Please know that regardless of this we value your support hugely, it is vital, and we will be in touch at some point.

Main Tasks

• To support our service users to have access to essential items such as food and medication by providing distance drop off. This would include ringing doorbell and stepping back.
• To collect items from the shops or pharmacy and then to travel to an address for the service user to deliver these items off.
• To liaise and communicate with our staff team regarding these drop-offs.
• To keep records of who you have dropped off to and summary of drop off.

Skills and Experience Required:

• Ability to travel
• Maintain confidentiality
• Good communication skills
• Basic IT skills if possible

For more information about Hestia, this opportunity and our extensive benefits with volunteering at Hestia please see our volunteers pack attached to this advert!

Hestia is proud to be a Disability Confident employer. Should you require our job pack in an alternative format, require further assistant or wish to discuss any reasonable adjustments you may need to attend an interview, please contact us via our website

If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

Location: We are looking for support all over London, so please get in touch with where you’d be able to support us.

Hours: Flexible commitment

About Hestia

At Hestia, we have been supporting adults and children across London in times of crisis since 1970, meaning this year will mark our 50th anniversary!

Last year we worked with more than 10,000 people, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home to helping them to get the right mental health support, we support and enable people at the moment of crisis.

COVID-19 EMERGENCY ROLE TO SUPPORT VULNERABLE INDIVIDUALS

Are you looking for a way to support vulnerable people during these uncertain times?

If so, we really need your help.

We are looking for Volunteers to support our service users that may be self-isolating or are vulnerable during these times by dropping off essential items to an address.

Please bear in mind that due to the fast-paced situation we are faced with, with advice changing on a daily basis, there may be a bit of a delay between you applying and us being able to place you. Please know that regardless of this we value your support hugely, it is vital, and we will be in touch at some point.

Main Tasks

• To support our service users to have access to essential items such as food and medication by providing distance drop off. This would include ringing doorbell and stepping back.
• To collect items from the shops or pharmacy and then to travel to an address for the service user to deliver these items off.
• To liaise and communicate with our staff team regarding these drop-offs.
• To keep records of who you have dropped off to and summary of drop off.

Skills and Experience Required:

• Ability to travel
• Maintain confidentiality
• Good communication skills
• Basic IT skills if possible

For more information about Hestia, this opportunity and our extensive benefits with volunteering at Hestia please see our volunteers pack attached to this advert!

Hestia is proud to be a Disability Confident employer. Should you require our job pack in an alternative format, require further assistant or wish to discuss any reasonable adjustments you may need to attend an interview, please contact us via our website

If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

Location: We are looking for support all over London, so please get in touch with where you’d be able to support us.

Hours: Flexible commitment

About Hestia

At Hestia, we have been supporting adults and children across London in times of crisis since 1970, meaning this year will mark our 50th anniversary!

Last year we worked with more than 10,000 people, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home to helping them to get the right mental health support, we support and enable people at the moment of crisis.

Your Voice in Health and Social Care (YVHSC) is an independent organisation that gives people a voice to improve and shape services and help them get the best out of health and social care provisions.

The COVID-19 outbreak is creating many new challenges for our communities, here at YVHSC we want to do all we can to help in the current situation. To that end we are using our recruitment channels to highlight the major volunteer recruitment effort currently being undertaken to sure up the NHS response to COVID-19.
 
NHS Volunteer Responders is a new volunteer scheme set up to support the NHS during the COVID-19 outbreak.
Using the new Good SAM app, people can sign up to take on one of the following roles.

Community Response Volunteer
Many people are, rightly, self isolating but don't have anyone to help bring them essential food and medicine supplies. This role involves helping out those self isolating in your community by being that person to bring them essential supplies.

  - Collect essential supplies
  - Deliver to those self isolating

Patient Transport Volunteer
This role helps the NHS by getting medically fit people back to their homes from hospital and making sure they are safely settled.

 - Transport medically fit patients who are discharged from Hospital back to their homes
 - Help those patients settled safely back at home

NHS Transport Volunteer
This role requires transporting equipment and supplies between NHS sites, it could also mean assisting pharmacies with deliveries

 - Transport Equipment between NHS sites
 - Transport supplies between NHS sites
 - Support Local pharmacies in delivering medicine

Check-in & Chat Volunteer
Due to self isolation some members of our communities will be at risk of loneliness, we need people to provide short term telephone support to those vulnerable individuals. This role can be done from home.

 - Be a friendly and reassuring voice to someone who is lonely due to self isolation

All of these roles are being offered by the NHS as part of their good SAM app.

Ultimately the NHS is looking for as many people as it can get, this is a national effort and they want you to be a part of it in any way that you can.These roles cater for many different people, you will need to fill out the form linked below and a background check will be done.

If you want to do either of the transport roles you will need to be able to drive.

The check-in role however can be done from home."

COVID-19 EMERGENCY ROLE TO SUPPORT VULNERABLE INDIVIDUALS

Are you looking for a way to support vulnerable people during these uncertain times?

If so, we really need your help.

We are looking for Volunteers to support our service users that may be self-isolating or are vulnerable during these times by dropping off essential items to an address.

Please bear in mind that due to the fast-paced situation we are faced with, with advice changing on a daily basis, there may be a bit of a delay between you applying and us being able to place you. Please know that regardless of this we value your support hugely, it is vital, and we will be in touch at some point.

Main Tasks

• To support our service users to have access to essential items such as food and medication by providing distance drop off. This would include ringing doorbell and stepping back.
• To collect items from the shops or pharmacy and then to travel to an address for the service user to deliver these items off.
• To liaise and communicate with our staff team regarding these drop-offs.
• To keep records of who you have dropped off to and summary of drop off.

Skills and Experience Required:

• Ability to travel
• Maintain confidentiality
• Good communication skills
• Basic IT skills if possible

For more information about Hestia, this opportunity and our extensive benefits with volunteering at Hestia please see our volunteers pack attached to this advert!

Hestia is proud to be a Disability Confident employer. Should you require our job pack in an alternative format, require further assistant or wish to discuss any reasonable adjustments you may need to attend an interview, please contact us via our website

If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

Location: We are looking for support all over London, so please get in touch with where you’d be able to support us.

Hours: Flexible commitment

About Hestia

At Hestia, we have been supporting adults and children across London in times of crisis since 1970, meaning this year will mark our 50th anniversary!

Last year we worked with more than 10,000 people, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home to helping them to get the right mental health support, we support and enable people at the moment of crisis.

One older person said about their befriender "We get on so well even though I’m 91 and she is in her 20’s. I make her laugh and she makes me laugh too. We talk about all sorts of things; houses, TV, gardens. I think she’s lovely and I do look forward to our chats”.

Telephone befriending provides a vital lifeline to many older people who would otherwise feel lonely and isolated. Even if you have only half an hour a week you could support an older person by enjoying a joke, sharing an experience or completing a quiz together.

Benefit outreach volunteers help to boost the income of older people so they can afford the care and support they need. Benefit outreach volunteers visit older people in their own homes and help them to complete forms for attendance allowance and the blue badge parking permit.