Volunteer roles

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Stop and stay, let’s get busy visitor role which means the person you will be visiting can communicate actively with you and take part in choosing or planning activities. The beneficary enjoys playing video games, watching westerns, remote control cars and having a cuppa a chat.  They are not as agile as they once were but can go for a short walk to the cafe around the corner.   Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around an hour or longer, depending on what you do.

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

We are busy team delivering the Supported Internships programme in Birmingham. The programme is based around employment and leisure for young adults with learning disabilities between age 16 and 25. We help people to develop skills for work in a employment setting and build their confidence.

We prepare them for work, and help them improve their Maths and English skills in a classroom setting, as well as:

• Improving their confidence and communication skills
• Building on their social skills with each other and out in the community
• Keeping them inspired and engaged

What You will be doing:

• You will support staff in the classroom with activities
• You will support learners to improve their Maths and English skills
• You will engage with learners, to improve their confidence and independence
• You will encourage learners to try new things and gain new skills
• Out in the community you will support staff to keep learners motivated and engaged

As a volunteer you will help Mencap staff deliver the classroom sessions assisting young adults to improve their skills, and be a support in the community.

The classroom sessions run from 9am - 3.30pm, Tuesday to Friday. We would require a volunteer to be able to commit to the same day each week. The programme runs for a school academic year of 9 months from September 2026. 

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

There has never been a better time to consider volunteering as we prepare to open our new charity shop in Arundel.

We are seeking volunteers who are friendly, reliable, fun, vibrant and willing to work hard to make our shop a success!

What will you be doing

· Welcome customers and processing sales

· Accept, sort and label donations

· Display items for sale

· Help create eye-catching window displays

· Promote Gift Aid

· Keep the shop clean and tidy

What’s in it for you

· Make new friends

· Give back to your local community by raising vital funds for YOUR local hospice charity

· Gain confidence and customer service skills

· Be part of the award-winning St Wilfrid’s Volunteer team

· Enhance your CV and get valuable work experience

Skills you need

· An interest in retail and customer service

· Ability to work as part of a team

· Willingness to learn and develop

What else you need to know

· Duties – we have a range of flexible and regular duties available – a rota will be implemented

· No experience is required – we are happy to provide all training

· The shop has steps that lead down to our sorting area and facilities

thrivin' together is a national, grassroots Community Interest Company supporting women impacted by their own or someone else's gambling. Incorporated in July 2022, we meet women where they are, offering support that fits around complex, time-poor lives.

We have built strong trust, reach, and credibility. We are now entering a phase focused on:

• Strengthening governance and infrastructure
• Moving beyond founder-reliant leadership
• Clarifying our proposition and impact
• Building sustainable systems for long-term growth
• Increasing our influence in policy and system change

This is a moment of consolidation, clarity, and intentional growth.

As a Board Member, you will help guide the strategic direction of thrivin' together, ensuring we remain values-led, sustainable, and responsive to the women we serve. You will:

• Contribute to governance and strategic planning
• Support the development and sustainability of our services
• Ensure alignment with our mission and lived experience ethos
• Provide constructive challenge and oversight
• Act as an ambassador and help build partnerships 

This is a non-operational role focused on oversight, support, and direction.

We are looking for women who bring a genuine passion for women's wellbeing and social impact. Commitment to supporting those affected by gambling harm and a collaborative, thoughtful, and values-driven approach. Desirable experience:
Finance or accounting
Fundraising
HR or organisational development
Chair or governance experience
Policy, influencing, or systems change
Lived experience of gambling harm (your own or someone else's)
We welcome first-time Board Members and will provide support and induction. 

What you'll gain

• The opportunity to make a meaningful difference in women's lives
• Experience of governance and strategic leadership
• Being part of a supportive, women-centred team
• The chance to shape a growing, innovative CIC

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

The Wren Project is a volunteer-led charity that provides free, remote, one-to-one, ongoing listening support for people in distress and living with autoimmune disease. There are over 120 autoimmune diseases currently diagnosed by the NHS and these include Lupus, Multiple Sclerosis and Crohn's disease- they are all chronic illnesses which can have life altering impacts.

Volunteers at the Wren Project provide emotional listening support to people with autoimmune disease (our Wrens). In appointments, volunteers offer listening support, where Wrens can talk about how autoimmune disease is impacting their life, without giving advice or offering solutions. Volunteers join a regular fortnightly shift during which they meet with up to 2 Wrens in two 50-minute appointments. 

Volunteers do not need to have qualifications or any knowledge or experience of autoimmune disease. We are looking for warm, empathetic, caring and resilient individuals who want to help others and have the time to offer ongoing, non-judgemental, listening support. 

We are the only charity in the UK who provide support for all autoimmune diseases. Our vision is to build support and community for all four million people in the UK diagnosed with autoimmune disease. Our service would not be possible without the commitment, empathy and support of our volunteers.

WHAT VOLUNTEERING FOR US INVOLVES:

Application and training process:

• Send an application form via our website;

• Attend a group information and discovery conversation where you will learn more about the Wren Project and the listening role 

• Applicants will be invited to participate in a remote, 5-week training programme focusing on listening skills, courageous inquiry, turning towards difficulty and living with autoimmune disease;

• A final one-to-one assessment of readiness before being matched with a Wren.

• Please note, we access an applicant’s suitability for the role throughout the process.

The role:

• Join a regular fortnightly shift, whereby you will support two Wrens in two separate, one-to-one sessions of 50 minutes via telephone/video call/online.

• A self-reflective approach to learning and development supported by staff-led reflective practice sessions. Monthly attendance required for the initial six months.

• Access to ongoing support from other volunteers and the Operations team;

• Opportunities to support the charity in a variety of additional roles.

WHAT WE LOOK FOR IN VOLUNTEERS:

• A desire to support people in times of distress.

• An empathetic and understanding attitude.

• A commitment to offering ongoing support to those in distress and to reflect upon the experience.

• A quiet and private space to conduct appointments.

• Access to a computer, telephone and a reliable internet connection.

• Confidentiality, professionalism and reliability.

• The commitment to volunteer at the Wren Project for at least one year.

WHAT WE OFFER OUR VOLUNTEERS:

• Lifelong skills in deep listening.

• Extensive training in empathetic listening and supporting distress.

• An excellent opportunity to engage in ongoing personal reflection and development in a supportive charity environment.

• A self-reflective approach to learning and development.

• An insight into life with chronic illness and mental health.

We are looking for a new on-line counselor to join our organisation. This will mean running an email service and even a Skype / zoom service if you wish.

We are looking for someone to replace our current housing advice role as she is having to take time off. If you have expertese in this area please apply!

We are looking for benefits advisors to join our Entitlements support page to support members with current claims, new claims, what they maybe entitled to in their circumstances.

This is all online and hours are flexable around your current committments. 

We are looking for someone who knows the CSA / CMS system to either do some on-line advice sessions or to be on the board readily available to answer CSA questions. This is an on-line role so needs access to facebook and an email address will be provided

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Volunteering Opportunity

Telephone Survey Assistant
What You’ll Do

Help us understand what older people need by calling clients to complete short surveys. You’ll collect feedback that helps shape our services and programmes.

You will:

• Make phone calls using a provided script
• Record answers clearly and accurately
• Explain why the survey matters and how responses will be used
• Maintain confidentiality and data protection at all times
• Report any issues to staff
• Attend occasional training sessions

Skills You’ll Use or Develop

• Clear, confident telephone manner
• Good listening and data recording skills
• Patience and empathy with older adults
• Able to follow scripts and stay on task
• Comfortable using a computer
• Reliable and respectful of confidentiality

Time Commitment

2–4 hours between 9:00 am and 5:00 pm, Monday to Friday
(Flexible)

Location: Age UK Enfield offices or remote
Reports to: Survey Coordinator

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Volunteering Opportunity

Social Media and Communications Assistant

What You’ll Do

Help promote Age UK Enfield’s work by creating engaging content for social media and supporting our communications. You’ll help us reach more older people, volunteers, and supporters through creative, informative posts and storytelling.

You will:

· Create social media posts using provided content or your own creative ideas

· Take photos or short videos at events

· Assist with newsletters, leaflets, and other communications

· Share insights or analytics to help improve our reach

Skills You’ll Use or Develop

· Creativity and written communication skills

· Social media content creation

· Basic digital design (e.g., using Canva – training can be provided)

· Attention to detail and tone of voice

· Awareness of inclusive and accessible communication

Time Commitment

2–4 hours per week (Flexible days)

Location: Age UK Office and some remote working
Reports to: Communications, Marketing & Volunteer Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Volunteering Opportunity 

Kitchen Assistant – Day Care Centre 

What You’ll Do

Work alongside the chef to help prepare and serve food for older people attending the centre. You’ll assist with food prep, keeping the kitchen clean, and ensuring mealtimes run smoothly.

You will:

· Prepare ingredients (e.g. peel and chop vegetables)

· Help make tea and coffee trays

· Wash dishes and maintain hygiene standards

· Keep kitchen surfaces and equipment clean

· Organise supplies and groceries

· Interact respectfully with clients when appropriate

Skills You’ll Use or Develop

· Willingness to learn food prep tasks

· Understanding of food hygiene (training provided)

· Organised and detail-oriented

· Good communication and teamwork

· Reliable and committed

· Suitable for those with or without catering experience

Time Commitment

2–4 hours between 10:00 am and 2:00 pm
(Weekdays)

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!