Job Description

Customer Service/Till Operator Volunteer

Do you like interacting with the public, meeting new people, getting to know your community.

If so, this role could be perfect for you to build skills, boost your confidence and help Oxfam increase sales to continue to support the work Oxfam does to beat Poverty national and internationally.

Some of the tasks involved are; operating the till, working with our Gift Aid opportunity, accepting donations, keeping a tidy and welcoming environment, customer service, some merchandising.

If you enjoy working in a busy, bustling atmosphere, get inspired by working as part of a diverse team or can use your own initiative, apply today to help us offer a great service in our Oxfam Shop.

You learn new skills, get training on the role, and we can help with travel costs if needed.

OXFAM is a global organisation working to end the injustice of poverty. We help people build better futures for themselves, hold the powerful accountable, and saves lives in disasters, our mission is to tackle root causes of poverty and create lasting solutions both globally and nationally.

Volunteering in our OXFAM Shops is an ideal opportunity to gain relevant work experience and meet new people whilst contributing towards an exciting and progressive International Charity.

Oxfam do not accept applications from anyone on the sex offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit PVG/DBS check (at no expense to you).

Job Description

At Oxfam we're dedicated to fighting poverty and inequality. Behind the scenes, a lot of work gets done to help us sell over £1000 of goodies each week. Build your CV, confidence, and skills by volunteering now.

Sorting donations, keeping organised & tidy, valuing & pricing goods, drinking tea... If you think you could help with some of this then give volunteering a try. Some travel and lunch expenses can be covered too.

Boost your CV, skills, and confidence by volunteering.

What we're looking for:

· Willingness to learn new skills

· Honesty, integrity, and reliability

Tempted? Click Apply now and we'll get back to you soon!

Our shop complies with Covid-19 guidance and we aim to keep everyone safe with thorough cleaning and welfare procedures.

Job Types: Part-time, Volunteer

Shop Volunteer - Getting Back to Work

Have you been out of work for a while? Volunteering can help build your confidence, develop skills, and make it easier to get back to work.

Whether it was to start a family, caring, education, ill-health or any reason, volunteering might be just what you need.

We usually we ask for 4 - 8 hours per week. We can be very flexible around parenting / caring / health / employment / education and any other commitments you have. Some travel and lunch expenses can be covered too. If you have a few of hours to give to Oxfam then we'd like to hear from you.

The role involves:

· It's up to you! You can help behind the scenes or on the shop floor and you can branch out into different areas and do extra training.

Skills and competencies:

· Willingness to learn new skills

· Honesty, integrity, and reliability

Tempted? Click Apply now and we'll get back to you soon!

Our shop complies with Covid-19 guidance and we aim to keep everyone safe with thorough cleaning and welfare procedures.

Shop Volunteer - Getting Back to Work

Have you been out of work for a while? Volunteering can help build your confidence, develop skills, and make it easier to get back to work.

Whether it was to start a family, caring, education, ill-health or any reason, volunteering might be just what you need.

We usually we ask for 4 - 8 hours per week. We can be very flexible around parenting / caring / health / employment / education and any other commitments you have. Some travel and lunch expenses can be covered too. If you have a few of hours to give to Oxfam then we'd like to hear from you.

The role involves:

· It's up to you! You can help behind the scenes or on the shop floor and you can branch out into different areas and do extra training.

Skills and competencies:

· Willingness to learn new skills

· Honesty, integrity, and reliability

Tempted? Click Apply now and we'll get back to you soon!

Our shop complies with Covid-19 guidance and we aim to keep everyone safe with thorough cleaning and welfare procedures.

This role requires applicants to be 18 years or over

Voluntary Internship Assistant Shop Manager

Management training and experience can really improve your CV and career prospects.

You'll build your confidence, develop skills and retail knowledge.

No experience necessary

We ask for 1-2 full days a week so you can learn everything from opening up to closing and cashing up.

Travel and Lunch expenses will be covered in line with Oxfam policy.

You’ll learn all about:

•Opening & closing the shop

•Daily admin & accountancy tasks

•Monitoring performance & training the team

•Understanding sales figures & targets

About you:

•Honesty, reliability, and commitment

•Hard working and a willingness to learn

•Able to work well in a team

What this role can offer the volunteer:

•Significant supervisory experience and training to improve your CV

•You'll make a real difference within the shop

•Work in a really fun and energetic team

We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

Oxfam do not accept applications from any individuals who are on the Sex Offenders list. We may inquire about any convictions relevant to the role and you will be required to submit to DBS check (at no expense to you).

Management training and experience can really improve your CV and career prospects.

You'll build your confidence, develop skills and retail knowledge.

Job Description

THIS IS A VOLUNTEER ROLE. PLEASE ONLY APPLY IF YOU ARE LOOKING FOR VOLUNTARY WORK (UNPAID)

Shifts available Monday - Sunday

We are looking for friendly, helpful and reliable volunteers with an interest in customer service to help with our Oxfam shop. We sell an array of clothes, books, homewares and Oxfam new product. We work in a fast-paced and busy environment and have a fun, welcoming and diverse team of volunteers.

Responsibilities:

• Operating the till
• Creating a welcoming and tidy environment
• A

aturday Till Operatornswering customer enquires

• Assisting with merchandising clothes rails and displays
• Accepting and thanking customers for their donations
• Creating value for the donor and for Oxfam by asking every donor if they are signed up to Gift Aid

What are we looking for?

• Reliable and enthusiastic
• Ability to work as part of a team
• Willingness to learn

You do not need previous experience as we will provide all the training and support you need.

What can this role offer you?

• Develop your interest in a customer service role
• Gain retail experience
• Work with a diverse, friendly team and make new friends
• Help Oxfam overcome poverty
• References provided to future employers
• Lunch & Travel expenses can be reimbursed in line with Oxfam’s local expense policy.

Click Apply and we will send you application form to fill in

Job Description

Job Description

THIS IS A VOLUNTEER ROLE. PLEASE ONLY APPLY IF YOU ARE LOOKING FOR VOLUNTARY WORK (UNPAID)

Weekend Shop Volunteer

We are looking for friendly, helpful and reliable volunteers with an interest in customer service to help with our Oxfam shop. We sell an array of clothes, books, homewares and Oxfam new product. We work in a fast-paced and busy environment and have a fun, welcoming and diverse team of volunteers.

Responsibilities:

• Operating the till
• Creating a welcoming and tidy environment
• Answering customer enquires
• Assisting with merchandising clothes rails and displays
• Accepting and thanking customers for their donations
• Creating value for the donor and for Oxfam by asking every donor if they are signed up to Gift Aid

What are we looking for?

• Reliable and enthusiastic
• Ability to work as part of a team
• Willingness to learn

You do not need previous experience as we will provide all the training and support you need.

What can this role offer you?

• Develop your interest in a customer service role
• Gain retail experience
• Work with a diverse, friendly team and make new friends
• Help Oxfam overcome poverty
• References provided to future employers
• Lunch & Travel expenses can be reimbursed in line with Oxfam’s local expense policy.

Click Apply and we will send you application form to fill in

Job Description

Do you love books and want to learn and gain experience in shop management?

If the answer is yes, then this is the role for you!

This role requires applicants to be 18 years or over

Voluntary Internship Assistant Shop Manager

Management training and experience can really improve your CV and career prospects.

You'll build your confidence, develop skills and retail knowledge.

No experience necessary

We ask for 2-3 full days a week so you can learn everything from opening up to closing and cashing up.

Travel and Lunch expenses will be covered in line with Oxfam policy.

You’ll learn all about:

•Opening & closing the shop

•Daily admin & accountancy tasks

•Monitoring performance & training the team

•Understanding sales figures & targets

About you:

•Honesty, reliability, and commitment

•Hard working and a willingness to learn

•Able to work well in a team

What this role can offer the volunteer:

•Significant supervisory experience and training to improve your CV

•You'll make a real difference within the shop

•Work in a really fun and energetic team

We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

Oxfam do not accept applications from any individuals who are on the Sex Offenders list. We may inquire about any convictions relevant to the role and you will be required to submit to DBS check (at no expense to you).

Management training and experience can really improve your CV and career prospects.

You'll build your confidence, develop skills and retail knowledge.

No experience necessary

Job Types: Part-time, Internship, Volunteer

Role Overview

• Support new clients through the employment process (calling clients and checking their details are correct on our referrals)
• Adding all clients to excel or inform and ensuring up to date records are kept
• Checking and improving clients CVS – this will include spelling and grammar
• Helping the job broker to promote the service, researching and speaking to new employers
• Ensuring all online platforms are checked for new roles and courses and clients encouraged to attend
• Researching skills (confidence around the use of google)

Skills and Qualifications

• Good IT skills are essential that includes good knowledge of excel and PowerPoint
• Good verbal and written communication skills.
• Ability to listen.
• A problem-solving attitude.
• Motivation to support people into work
• Awareness and understanding of the need for boundaries and confidentiality.
• An understanding of equal opportunities, discrimination and diversity.
• An awareness of health & safety issues in the workplace.
• Ideally you will speak Spanish to degree standard but this is not mandatory

Starfish Greathearts Foundation is an international development charity aiming to bring life, hope and opportunity to children in South Africa who have been orphaned or made vulnerable through HIV/AIDS.

For this internship Starfish is looking for an enthusiastic person who is passionate about international development and interested in fundraising and events. Digital marketing, website building or social media experience is important too. Your tasks will include relationship building, research, volunteer recruitment, virtual events organization, fundraising, marketing and general administration.

The Starfish UK London office is fairly small and therefore you will become very much part of the team, being able to experience the operations of a dynamic, young charity. This is a great opportunity to gain invaluable experience and enhance your CV.

Essential skills - Use of Microsoft packages, organisational skills, good communication skills, research skills, social media, digital marketing experience and the ability to work well in a team with a can do attitude.

Desired experience: Working /volunteering for a university society, participating in and / or working on an event. 

The selected candidate will work from home 3 days a week for a minimum of 3 months. Immediate start. 

To apply please send your CV and a covering letter

About the role

Gingerbread is the leading national charity working with single parent families, championing their voices and keeping their needs at the heart of everything we do. Our vision is a world where diverse families can thrive, and our mission is to champion and enable single parent families to live secure, happy and fulfilling lives.

We do this through offering expert advice via our free helpline, supporting single parents to connect with each other via our peer support groups and online forum, and providing up-to-date online information resources tailored to single parents’ needs. We also influence positive systemic change that will improve the lives of single parents through our policy, research and campaigning activities.

Our work has never been more needed or more relevant. This has been brought into acute focus especially with Covid-19 – which is particularly difficult for single parents and their children, faced with the challenges of self-isolation, school and childcare closure and for many, loss of employment and increased debt. Urgent action is needed to better protect single parents and their children during this crisis and beyond, and we will be there to continue this vital work to work with single parents to protect their rights, welfare, and wellbeing.

With a new chair, a renewed focus and ambition to increase the reach, visibility, and impact of our work we are looking for new trustees to support our mission and make Gingerbread a household name. We want to ensure Gingerbread realises its future potential and enables more single parents to access necessary support.

Who we're looking for

You will be joining a capable and diverse board who work alongside a focused, talented and determined team. Together we are looking forward to an exciting future – we are steadfast, courageous and unwavering in our focus to support and champion single parents, and we are poised to achieve so much more. Our new trustees will support us to shape and deliver our new three-year strategy.

Our new trustees will be aligned to our vision, highly empathetic to single parents’ experiences and motivated to achieve social change. You will bring strong strategic commercial expertise and experience in digital transformation to support Gingerbread to evolve and develop our services. We are also looking for someone to join the board who has experience in campaigning, policy influencing and advocacy. It is important to us that our board reflects the diversity of single parents and has people with lived experience on board. Gingerbread is looking for proactive people who can keep us focused, but also enable us to evolve, develop and continue to respond to and champion the changing and diverse needs of single parents.

For a confidential conversation about the role, please contact our consultants Jennifer Horan and Philippa Fabry at Peridot Partners:

Closing date: 9am, Monday 10th May 2021

Law student/Paralegal student/Human Rights student/Graduate Work Experience/Expert by Experience

About the role:

You will be providing support for people impacted by hoarding behaviour who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse and neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK’s participants.

  The role consists of:

· Volunteering at HUK a minimum of a half-day (4 hours) each week.

· Providing accurate and timely support  to those using the service.

· Maintain a caseload of up to four clients at each advice session

· Taking responsibility for ongoing casework as required.

· Complying with HUK’s case-management procedures, training programme and other relevant policies and procedures.

Training on hoarding, advocacy and other relevant areas of advice will be provided.

 We are looking for:

· Experience working with vulnerable adults

· Experience of providing support in one or more of following areas: mental health; housing; social care; legal.

· The ability to work sensitively and professionally with people facing difficult circumstances

· A commitment to volunteering with us for one year.

· A commitment to values and ethos of HUK.

HoardingUK is an Equal Opportunities Employer.​  Applicants will not be negatively assessed if they request support for the application process. HUK promotes equality of opportunity for all, through diversity, giving each individual the chance to achieve their potential, free from prejudice and discrimination.

If you are interested, please email Ron Aitken, Advocacy Services Manager, for an application form/for further information.  For those who do not want to use the apply online feature, we have provided a copy of our expression of interest form.  This can be emailed or posted back.

If applicants need support they will not be negatively assessed, instead helped through the process.  Please get in touch.

An amazing opportunity for a graduate or someone who wants to get into the International Development Sector who has a flair for writing and loves to share their passion. 

The Fundraising and Development Intern/Assistant will support the development of grant proposals to trusts, foundations and other grant-making organisations. In collaboration with the team, they will support the organisation’s grant management activities, including grant proposal writing, editing and compilation, submissions and follow up and prospect research. 

About this role

As we move into an exciting new phase of development, the role of Fundraising Officer – UK, will be key to meeting our annual fundraising targets, enabling us to deliver our activities.  We are looking for someone who has:

• A recent graduate or someone who is looking to gain experience in International Development

• Experience of (or a strong interest to learn about) developing and writing funding bids to trusts and foundations 

• Excellent written and verbal communication skills

• Attention to detail

• An adaptable and flexible approach

• An ability to work on own in a home-based role

• A high level of personal integrity and commitment to volunteering

About AFFCAD UK

Action for Fundamental Change and Development (AFFCAD) improves the lives of children and families living in Bwaise – one of the most disadvantaged and densely populated slum areas in Kampala, Uganda. We are a grassroots and community organisation – started by four young people who all grew up in the slums of Bwaise. We focus on three areas: Education and training; Youth and female economic empowerment; Improving health and sanitation. 

AFFCAD UK is a small organisation with big impact. Managed entirely by volunteers, a high percentage of funds (94%) go directly to the beneficiaries in Uganda.

Applications are welcome from any part of the world.

The Refugee Café works to relieve poverty and isolation amongst refugees, asylum seekers, and ethnic minorities. Our commitment is to ensure we reach the most vulnerable people in our community and help them access the support they are entitled to. Refugee Café’s mission is to provide sanctuary for refugees and vulnerable migrants through a shared love of food, where they will benefit from workshops and training in skills and knowledge relevant for the catering industry. We have recently launched our delicious Café condiments, all of which have been made by local refugees in Lewisham using traditional recipes. We are currently selling in market stalls and local shops. We are seeking an enthusiastic customer relations volunteer to develop and maintain relation between markets, shops and all points of sale.

Duties include:

• Learning about our organisation's products and services and keeping an up to date list of products, and a points of sale spreadsheet.

• To work to rectify issues experienced by individual customers as well as aim to improve the organisation’s overall customer satisfaction ratings.

• Act as a liaison between customer service and other departments, especially sales.

• Bring complaints from customers to the attention of someone who can resolve the situation. Investigate the problem, figuring out what went wrong, how problems might be fixed, and how to keep them from happening again.

• Pass along general feedback from customers in order to help build a better product or develop a new service and conduct regular customer surveys.

• Build connections on behalf of the company with the community, shops and markets to explore new points of sale.

• Develop and maintain relationship between markets, shops and all point of sale.

• Developing feedback or complaints procedures for customers to use.

• Training volunteers to deliver a high standard of customer service.

• Assist in making major business decisions.

Requirements:

• Previous experience in customer service.

• Excellent communication and interpersonal skills.

• Ability to listen to and understand customers’ needs.

• Attention to detail to ensure nothing slips through the cracks.

• Conflict resolution skills.

• Interest in interacting with people in various ways.

• A good product and service knowledge.

• Experience in conducting and analysing surveys.