Remote volunteer roles

The role of the board is to govern Breaking Barriers effectively, in service of our vision and mission, and as required by our constitution. Trustees provide support and challenge to the Chief Executive and Senior Leadership Team (SLT), and are ambassadors for the charity.

 Essential Duties of the Trustee Role

· Ensure Breaking Barriers is carrying out its purposes for the public benefit

· Comply with Breaking Barriers' governing document and other laws that apply

· Act in Breaking Barriers' best interests: prioritise Breaking Barriers' objectives, avoid conflicts of interest, and follow procedures to manage any conflicts. 

· Ensure Breaking Barriers is accountable: meeting legal, accounting and reporting requirements

· Manage Breaking Barriers' resources responsibly: managing risks, protecting assets and people, getting the resources we need, having appropriate controls and procedures

· Act with reasonable care and skill using your skills and experience, deciding when you need professional advice, ensure Breaking Barriers remains solvent. 

Other Responsibilities

· Understanding the vision, mission, goals and values of Breaking Barriers together with a good grasp of the operational context and the expectations of partners. 

· Strategic leadership and vision: help to guide the organisation with a strategic vision, aligning the board and staff's efforts with the mission. Ensure that the organisation defines its goals and evaluates performance against agreed targets.

· Leveraging opportunities: Support and participate in fundraising strategies, leveraging networks, and engaging with donors and stakeholders to secure necessary resources for the organisation's work. 

· CEO and SLT support: Maintain a constructive relationship with the CEO and SLT,

creating a positive and strong working relationship to jointly set and achieve appropriate targets, staying in regular contact and acting as a sounding board to discuss strategic or staffing related matters, issues - coaching, supporting and challenging as necessary. 

· Ambassadorship: Act as an ambassador, representing and promoting the organisation's mission, values, and interests to external stakeholders, enhancing its reputation, and fostering collaboration, fundraising and promotional opportunities

Kaleidoscope Trust is a UK-based international charity working for a future where LGBTI+ people everywhere can live free, safe and equal lives. For more than 13 years, we have worked in partnership with governments, activists and community organisations to provide funding, capacity building, research and advocacy support to grassroots movements across the Commonwealth and beyond. In the UK, we work across politics, diplomacy and civil society to ensure LGBTI+ rights remain a central part of the UK’s foreign policy and are championed within international institutions.

We are operating at a defining moment for global LGBTI+ rights. Across many countries, hard-won freedoms are being challenged by increasingly organised anti-rights movements, shrinking civic space and growing political hostility. Yet this period also demands ambition, resilience and solidarity. Having navigated a period of significant challenge, Kaleidoscope Trust has emerged with renewed strategic focus, strengthened partnerships and a clear commitment to supporting LGBTI+ organisations on the frontlines of change.

This next chapter includes the work of our Global LGBTI+ Rights Commission, bringing together research, advocacy and convening power to better understand and respond to the global rollback of rights. We continue to believe progress is possible when communities, governments and civil society work together – and we are looking for a Chair who shares that belief and can help lead Kaleidoscope Trust through this critical period.

We are now looking for a new Chair to lead our Board at this pivotal moment. Our Chair is responsible for ensuring that the board operates effectively and oversees a clear strategic direction for the charity, providing ambassadorial leadership as needed and constructive, supportive partnership with our CEO, Alex Farrow and our Senior Leadership Team. But critically, they will be a calm voice and fierce advocate as we navigate this rapidly shifting landscape. 

We’re looking for someone familiar navigating complex human rights systems with the ability to foster high performing governance that enables our team to build connections and to recalibrate for best impact. The successful person will have prior Chair or non-executive experience, or at a minimum sustained Director-level board exposure. They will be an enabling, facilitative leader able to foster robust debate and decision-making, they will be comfortable advocating for the rights of LGBTI+ people and supporting our charity to remain financially sustainable and adaptive to evolving risk.

It’s important to us that as a Board, we represent the people that we are working to support. We know that diverse boards are the most effective, they can think creatively and hold each other to account, therefore we are particularly looking for applications from trans people, women, People of the Global Majority, people without a degree, working class people and people of faith.

Download the candidate pack for the full role profile and assessment process, and for a conversation about the opportunity, please contact Tanya Stevens at our search partner All Leaders.

This is a voluntary, hybrid position requiring attendance at several board meetings per year at Kaleidoscope’s London offices, several online sub-committee meetings, with wider remote advisory support totalling 10-15 days per year. The Chair commits to a three year term, which is once renewable. Travel expenses for interviews and board commitments will be covered as required. Discussions regarding access needs are welcome. 

The closing date for applications is midday on Tuesday, 23 June. 

Role Purpose

The Operations Assistant provides essential administrative and operational support to ensure the smooth day-to-day functioning of the organization. The role supports coordination efforts, maintains systems and records, and assists in executing tasks that enable teams to operate efficiently and remain aligned with organizational processes.

This position serves as a foundational support role, ensuring that operational activities are well-organized, documented, and effectively carried out.

Key Responsibilities

• Provide administrative and logistical support to operations and team leads
• Assist in coordinating meetings, including scheduling, documentation, and follow-ups
• Maintain and update records, trackers, and shared documents
• Support communication flow across teams (emails, updates, reminders)
• Assist in onboarding processes (e.g., sharing resources, granting access)
• Monitor assigned tasks and follow up on action points
• Ensure proper filing and organization of operational documents
• Support implementation of processes and workflows
• Assist in resolving minor operational issues and escalate when necessary
• Provide general support to ensure smooth daily operations

Boundaries of the Role

• Does not lead teams or make independent operational or strategic decisions
• Works under the supervision of an Operations Coordinator/Manager or Team Lead
• Escalates complex or sensitive issues rather than resolving them independently
• Does not override processes, policies, or authority structures
• Handles information responsibly and maintains confidentiality

Required Skills & Competencies

• Strong organizational and administrative skills
• Attention to detail and accuracy
• Basic coordination and time management skills
• Good written and verbal communication
• Ability to follow instructions and processes effectively
• Basic problem-solving ability
• Proficiency in digital tools (e.g., Google Workspace, Project/Task Management Tools)
• Reliability, responsiveness, and willingness to learn
• Ability to work collaboratively within a team

Qualifications

• Diploma or degree in Business Administration/Management or any related field.
• Experience in administrative or support roles.

Impact of Absence of the Role

• Without an Operations Assistant:
• Administrative tasks become overwhelming for coordinators and team leads
• Delays in communication, documentation, and task tracking
• Poor record-keeping and disorganization of systems
• Reduced efficiency in executing routine operational activities
• Increased workload on senior operational roles, reducing overall productivity

Safeguarding, Quality & Delivery Risks (If Role is Not Filled)

Safeguarding Risks

• Poor handling or mismanagement of documents and sensitive information
• Lack of proper monitoring of access and onboarding processes
• Increased risk of oversight gaps in routine operational checks

Quality Risks

• Inconsistent or incomplete documentation
• Errors due to lack of administrative support and verification
• Reduced attention to detail in operational processes

Delivery Risks

• Slower execution of tasks and follow-ups
• Missed deadlines due to lack of tracking support
• Operational inefficiencies.

Summary

The Operations Assistant is a critical support role that ensures the operational structure remains organized, responsive, and efficient. While the role may be entry-level, its contribution is essential in enabling higher-level operational roles to function effectively and deliver results.

About borGO

borGO is a new experiential tourism initiative based in Abruzzo, Italy, dedicated to promoting an authentic, sustainable, and community-driven vision of travel.
Through our digital platform and curated experiences, borGO connects international travelers with local culture, small villages, artisans, food traditions, nature, and community life. Our mission is to support rural territories, strengthen local economies, and introduce a global audience to a lesser-known but extraordinary region of Italy.
borGO promotes a slow, sustainable, and meaningful travel model, focusing on authentic encounters with people, landscapes, and traditions.

Volunteership Summary

As a Social Media Manager, you will support the development and management of borGO’s social media presence, helping us tell the story of authentic Abruzzo to an international audience.

Working closely with the founder, you will help design and implement social media strategies that increase awareness, engagement, and visibility around sustainable tourism, local experiences, and cultural storytelling.
This volunteer opportunity offers hands-on experience in destination marketing, digital storytelling, and social media strategy within a fast-growing tourism initiative focused on sustainability and local impact.

Key Responsibilities

• Plan and schedule social media content across platforms such as Instagram, LinkedIn, and other relevant channels
• Create engaging posts, captions, and storytelling content that communicate Abruzzo’s culture, landscapes, traditions, and experiences
• Support the development and management of a structured social media content calendar
• Monitor engagement and basic performance metrics to track audience growth and interaction
• Research travel trends, sustainability topics, and cultural stories to support content creation
• Repurpose long-form content (articles, travel guides, blog posts, newsletters) into short and engaging social media formats
• Contribute ideas during marketing brainstorming sessions and weekly meetings

Requirements

• Currently pursuing or recently completed a degree in Marketing, Communications, Digital Media, Tourism, Cultural Studies, or a related field
• Strong interest in social media, storytelling, and destination marketing
• Good writing and communication skills in English, possibly Italian
• Ability to translate cultural or travel-related topics into engaging social media content
• Interest in sustainable tourism, rural development, culture, or travel
• Comfortable using digital and AI-supported tools (e.g. ChatGPT) for ideation while maintaining originality and brand voice
• Organized, proactive, and reliable in a remote working environment
• Familiarity with Google Workspace
• Experience with Canva, Instagram content creation, or scheduling tools is a plus

Learning Outcomes

• Practical experience managing social media for a sustainable tourism initiative
• Hands-on exposure to destination marketing and travel storytelling
• Experience building and managing professional social media campaigns
• Collaboration with an international, mission-driven team
• Increased understanding of sustainable tourism, rural communities, and cultural heritage promotion

What We Offer

• A structured Volunteership experience with defined responsibilities and learning objectives
• Flexible, fully remote working arrangement.
• Certificate of completion and reference letter upon successful completion
• Opportunity to contribute to the promotion of sustainable tourism and rural communities in Italy

How to Apply

Please apply through We Make Change by submitting your profile and a short note explaining your interest in the role and your passion for travel, culture, and storytelling.

Minimum Hours per Week:

4-6 hours per week

Duration:

1-2 months

Creative Space

We empower SDG-aligned solo professionals with community support, inner development skills, and collaborative resources.​

Creative Space is looking for a volunteer with expertise in fundraising, EU grants, crowdfunding, angel investments etc. to support my funding and sustainability efforts as we grow our international impact-driven community ecosystem. 
We also have the possibility to 

Responsibilities include:

• researching grants, EU funding opportunities, foundations, and aligned funding sources
• supporting the writing and preparation of funding applications and also exploring collective fundraising opportunity with members and partners.
• helping build and organise a long-term funding pipeline and opportunities database

We are looking for someone who is structured, proactive, enjoys research, and is passionate about supporting meaningful social impact work. Experience or knowledge with grant writing or funding research is essential. 
In return, volunteers receive free access to the Creative Space community, events, networking opportunities, and the possibility to grow with an emerging international ecosystem for changemakers and purpose-driven work.

We are also very open to Collective Fundraising which includes the projects of our SDG-aligned solopreneur members and partner organisations with which we collaborate.

Responsibilities

• Research grants, EU funding
• Write applications
• Build funding pipeline

Profile

• Soft: persistent, strategic thinker
• Hard: grant writing, research
• Type: patient builder

* we are also open to shorter time periods and less or more hours per week.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Manakal

We empower young people and underserved communities to become sustainability leaders through accessible, culturally-centered education and mentorship.​

Role Description

Manakal is seeking a proactive and people-centered volunteer to support volunteer coordination, engagement, and team wellbeing within our growing international community.

This role focuses on strengthening the volunteer experience through onboarding, communication, follow-up, and community support practices. It is ideal for someone interested in nonprofit operations, people coordination, and building collaborative impact-driven environments.

Key Responsibilities

• Coordinate volunteer onboarding and integration processes
• Support volunteer engagement and follow-up systems
• Maintain communication with volunteers across teams
• Help improve volunteer coordination processes and workflows
• Support initiatives related to team wellbeing and organizational culture
• Assist in identifying communication gaps or volunteer support needs
• Help maintain volunteer records and internal organization systems

Who We’re Looking For

• Organized and proactive individual with strong communication skills
• Interested in nonprofit work, community engagement, or people operations
• Comfortable working in an international remote environment
• Empathetic, collaborative, and people-centered
• Previous coordination or leadership experience is a plus

What You’ll Gain

• Experience in volunteer coordination and nonprofit operations
• Leadership and organizational development experience
• International collaboration opportunities
• Hands-on experience in community and people management
• Flexible remote volunteering opportunity

Minimum Hours per Week:

4-6 hours per week

Duration:

3-5 months

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a detail-oriented and proactive Email Marketing Officer to support the planning and delivery of email campaigns that engage and inspire our audience. You will be responsible for creating, scheduling, and optimising emails to strengthen communication with students, parents, and supporters. This is an exciting opportunity to shape the email marketing efforts of a growing international education platform.

Key tasks

• Design, build, and schedule email campaigns using email marketing tools.

• Manage audience segmentation and ensure email lists are accurate and up to date.

• Collaborate with copywriters and designers to deliver engaging, on-brand email content.

• Conduct A/B tests to improve open rates, click-through rates, and overall performance.

• Monitor and report on email campaign performance, suggesting improvements.

• Ensure all email content complies with data protection and GDPR guidelines.

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Some experience or training in email marketing platforms (such as Mailerlite or similar).

• Strong attention to detail and organisational skills.

• Good understanding of email marketing best practices (design, copy, segmentation, scheduling).

• Ability to work collaboratively with writers, designers, and marketers.

• Proactive, self-motivated, and results-driven.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing and communication.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £22.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

WANTED: Trustees to support over 3.5 million people living with genetic, rare and undiagnosed conditions.

Genetic Alliance UK is looking for three new trustees as well as a new chair due to existing board members having served the maximum time allowed.

About us

We are an alliance of over 220 charities and support groups with an ambitious strategy focused on working together to improve the lives of the 1 in 17 people in the UK affected by rare, genetic or undiagnosed conditions. We campaign for timely diagnosis, better coordinated care, and improvements in screening, testing, services and treatment.

What are we looking for?

We are seeking candidates with a personal or professional passion for driving these improvements, who can bring relevant skills and experience to help shape our work.  As part of the organisation’s work to foster diversity, equity and inclusion, we aim to have a broad and varied membership of the Board. We encourage applications from the devolved nations of the UK. We particularly welcome applications from people with lived experience of rare, genetic or undiagnosed conditions either directly, via family and friends, or through a connection with one of our member organisations.

We are keen to recruit people with skills and knowledge in one or more of the following areas:

● Business development and income generation

● Human resources and people management

● Fundraising and philanthropy

● Media, communications and public relations

● Reproductive choice techniques and ethics

● Research in genetics or rare conditions.

What will you be doing?

Trustees play a key role in leading and supporting the charity. We ask them to:

● Attend four Board meetings each year (at least two meetings are held online, with one or two in-person Board meetings each year usually in central London)

● Attend one in-person Board Strategy Away Day each year (usually following one of the in-person Board meetings)

● Attend the one-hour Annual General Meeting in autumn each year

● Consider joining one of our sub-committees, with up to four online meetings each year.

The roles are voluntary (unpaid). We reimburse reasonable expenses necessary for attending meetings and taking part in Genetic Alliance UK activities. 

Most of our trustees are sponsored by our member organisations. If you have a connection with one of the charities in our alliance or the conditions they support, please mention this on your application.

We will provide full induction for successful candidates.

All postholders will be appointed for a first term of up to three years, with a possible further three years and up to a maximum nine years in exceptional circumstances.

Are you driven by purpose over profit, and motivated to use words responsibly to shape public understanding?

Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Creative Copywriter / Campaign Storyteller to help define how our movement speaks — with clarity, courage, and care.

This is not a commercial copywriting role.

It is a truth-led storytelling role.

Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.

We are:

• Values-led
• Anti-capitalist
• Community-driven
• Decentralised by design

We are not here to produce promotional content for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with dignity and purpose.

This role offers the opportunity to shape how a movement speaks in public spaces.

About the Role

As our Founding Creative Copywriter / Campaign Storyteller, you will craft clear, compelling, and ethically grounded written content to support digital campaigns, fundraising initiatives, and community engagement during our build and early growth phase.

You will not inherit a finished brand voice or messaging system.

You will help shape and define it.

Your work will translate complex and sensitive issues into accessible, responsible communication. You will help move people toward meaningful action — not passive consumption — while ensuring that every piece of content reflects safeguarding commitments and cultural integrity.

This role blends creativity with strategic thinking. You must be comfortable writing across multiple formats, collaborating with campaign teams, and refining messaging based on feedback and insight.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong writing skills for digital audiences across multiple formats.
• Demonstrable experience in copywriting, storytelling, or campaign messaging.
• Ability to write about serious and sensitive topics without sensationalism or harm.
• Understanding of how language influences trust, behaviour, and decision-making.
• Experience producing written content across platforms.
• Ability to adapt tone and messaging for different audiences and channels.
• Willingness to work within trauma-informed, safeguarding, and ethical communication frameworks.
• Ability to collaborate with designers, analysts, and campaign leads.
• Confidence receiving and applying feedback.
• Equivalent professional or voluntary experience accepted.

Desirable / Can Be Developed

• Experience working in non-profit, CIC, or community-led organisations.
• Experience supporting fundraising or awareness campaigns.
• Familiarity with retention, lifecycle, or supporter journey design.
• Experience working in safeguarding-led environments.
• Ability to adjust storytelling strategy based on performance data and feedback.

Qualifications

Formal qualifications are not required.

Equivalent practical experience in creative copywriting or campaign storytelling is highly valued.

Main Responsibilities / Key Duties

• Design, develop, and deliver written and narrative content for digital campaigns during the build and early growth phase.
• Create campaign copy across platforms, including social media, website pages, and email campaigns.
• Develop core messaging frameworks for fundraising, awareness, and engagement campaigns.
• Shape story-led approaches that centre survivor dignity, accuracy, and consent.
• Produce scripts, story outlines, and narrative structures for:
  • Video content
  • Audio or podcast material
  • Multimedia campaigns
• Adapt messaging for different audiences, platforms, and campaign objectives.
• Work closely with designers, analysts, and campaign leads to align story with strategy.
• Ensure all written content aligns with safeguarding policies, ethical standards, and tone guidelines.
• Maintain consistency of voice and language across digital marketing outputs.
• Contribute creative ideas for campaigns, themes, and story-driven initiatives.
• Review and refine copy based on performance insights, feedback, and learning.
• Support campaign testing and iteration through evidence-informed storytelling.
• Flag potential safeguarding, reputational, or ethical risks within content.
• Help define and document the C.I.C.’s written voice and storytelling principles.
• Support the development of scalable, sustainable content practices not dependent on single individuals.

What You Gain

• Founding-level experience in creative copywriting and campaign storytelling.
• Strategic exposure to values-led communications and safeguarding-centred messaging.
• Leadership insight into managing sensitive information responsibly.
• Direct contribution to C.I.C. sustainability and long-term impact.
• Opportunity to help define the voice of a survivor-led movement.
• Priority consideration for future paid roles as the C.I.C. scales.

This Role Is Not Suitable If You:

• Prefer low-responsibility volunteer work.
• Prefer writing purely promotional or commercial content.
• Are seeking short-term portfolio pieces without commitment.
• Are uncomfortable engaging with difficult or emotional subject matter.
• Prefer working without collaboration, feedback, or safeguarding frameworks.

Communications Team Lead (Volunteer)

We are seeking a creative and experienced Communications Team Lead to play a vital role in raising awareness of the mission of Bounds Green Food Bank and drive donations. They will be responsible for leading a team of volunteers and assisting the team in coming up with creative ways to spread the word of the food bank.
 

About Bounds Green Food Bank: 

Open since June 2020, we serve over 4,600 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.

The role: 

• Create and lead on communication campaigns and initiatives to raise funds, recruit volunteers and promote our impact

• Manage a fantastic Communications Team of remote volunteers with specific roles (social media, website management, business partnership, graphics and community liaison), providing guidance and managing workload

• Work closely with the Fundraising Lead to create effective fundraising campaigns through newsletters, social media, flyers, events and our website.

• Liaise with the other team leads via a group chat and occasional team meetings, staying up to date with changes across the charity and providing input from the Comms Team

Person specification: 

• Previous experience in marketing, communications, or related fields preferred.

• Strong leadership skills with the ability to manage, motivate and inspire a team of volunteers.

• Excellent written and verbal communication skills.

Benefits:

• Gain valuable experience in marketing and non-profit leadership.

• Make a meaningful impact on the fight against hunger in the community.

• Develop professional skills and expand your network.

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

Please note this is an unpaid position - the food bank is completely run by volunteers

Volunteer with the MS Society Help Hub

Do you want to make a real difference to people affected by MS?

Our MS Help Hub is a national service that supports around 20,000 enquiries every year, providing trusted information and emotional support to people living with MS, their families, friends and carers.

We’re looking for compassionate and supportive volunteers to join our national team and help ensure no one has to face MS alone.

As a home based MS Help Hub Volunteer, you’ll provide emotional support and practical information through telephone conversations. You’ll help people access services, resources and support in a welcoming, non-judgemental environment.

You don’t need to have all the answers. Full training, ongoing support and guidance from staff, other volunteers and specialists will be provided throughout your volunteering journey. (Information on training dates can be found below)

Join our passionate volunteer community and help make sure no one has to face MS alone.

Time commitment

This flexible, home-based role involves an agreed commitment of three volunteering hours each week, plus attendance at monthly team meetings.

Preferred cover times are Monday to Friday between 11am and 1pm, although all availability will be considered. The Help Hub operates Monday to Friday, 9am–5pm.

Training

Training will consist of online modules, each taking between 30-90 minutes which will be delivered on Tuesdays and Thursdays, am and pm, every week during July and August. You must be able to commit to these training times. For more detailed information on training please see the document with further information for details on how to contact us. 

What you’ll be doing

• Offering emotional support and information in a non-judgemental and non-directive way
• Using active listening skills to support a range of conversations
• Signposting people affected by MS to relevant services and support
• Developing awareness of social and medical issues affecting people with MS, including statutory services and welfare benefits
• Recording enquiry information in line with our Data Protection Policy
• Escalating safeguarding concerns and referring complex enquiries when needed
• Attending monthly team meetings and training sessions
• Keeping up to date with MS news and our work across the UK

What we’re looking for

We’d love to hear from people who are:

• Empathetic, supportive and non-judgemental
• Comfortable communicating with a wide range of people
• Willing to learn and develop new skills
• Able to maintain confidentiality and professional boundaries
• Comfortable using digital systems and online resources
• Able to work as part of a team and ask for support when needed

Training and support

You’ll receive:

• A full induction and Help Hub training
• Ongoing support from staff and fellow volunteers
• Access to learning and development opportunities
• Quarterly access to external supervision
• A Volunteer Welcome Pack

Mandatory training includes:

• Data Protection
• Safeguarding
• Shape of Contact
• Role-specific Help Hub training

What you’ll gain

• The opportunity to make a real difference to people affected by MS
• Experience supporting people through meaningful conversations
• Increased confidence and communication skills
• Knowledge of MS and related support services
• Experience working as part of a supportive national team
• Opportunities to influence and contribute to our work
• Reimbursement of agreed expenses related to your role

Have you got a passion for making an impact in your local community? Could you support us to launch community fundraising within your local community?

Help Caudwell Children to raise funds that support disabled and neurodivergent children to realise their full potential?

What will you be doing?

• Assist in planning, promoting, and delivering community fundraising events (e.g., charity walks, bake sales, raffles).

• Support local people with fundraising activities. •

• Represent the organisation at community events, ensuring a welcoming atmosphere and sharing information about Caudwell Children

• Keep accurate records of donations and fundraising activities in line with guidelines.

What skills would be useful?

• Friendly and approachable

• Organised

• Creative and enthusiastic about fundraising

• Previous fundraising or event coordination experience

What’s in it for you?

• Relevant training, mentoring and support will be provided

• Gain experience to add on to your CV

• Utilise your skills and learn new ones.

• Social opportunities

• Access to wellbeing support

• Out of pocket travel expenses can be reimbursed

• We strive to make reasonable adjustments and improve accessibility

How much time are you expected to give and when?

Volunteering is flexible. The brilliant thing about this role is you can do as much or as little as you like. Weekdays or weekends, daytime or evenings, there is lots of choice.

Where is the role located?

Looking for volunteers based across Staffordshire, support provided remotely. Minimum age for this role: 16