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Page 2 of 5
London, Greater London
Job description

Research Volunteer - Old Street, London

Role Summary: To support the Shelter Research Team, helping them gather evidence on homelessness

Time Commitment: 1-2 days a week for a minimum of 6 months, but this is flexible

Location: Shelter Head Office, 88 Old Street, London, EC1V 9HU

Supervised by: Senior Research Officer

Main Tasks can include:

  • Administering and analysing responses to FOI (Freedom of Information) requests
  • Making charts from survey results
  • Transcribing interview tapes
  • Proof-reading and stat checking
  • Dealing with simple statistics and analysis requests from other teams in Shelter
  • Helping us to organise our research library
  • The chance to work with other teams in our communications division – parliamentary team, campaigns team, media team

Skills and Experiences Required:

  • Interest in research and housing/homelessness issues
  • Quick and accurate typing skills
  • Confident using suite of Microsoft Office to a good standard, especially Excel
  • Ability to manage your own time and work on your own initiative
  • The ability to work as part of a team and value others 
  • Excellent communication skills
  • Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection

Induction, Learning and Development:

To enable you to take part in this opportunity, Shelter will:

  • Provide you with a Volunteer Handbook and all Policies and Procedures
  • Provide E-Learning: Equality and Diversity, Health and Safety, Data Protection, Environmental Awareness and Safeguarding
  • Provide free access to our suite of internal training programmes and other appropriate Shelter training
  • Provide on the job induction
  • Reimburse "out of pocket" expenses in line with Shelter's volunteer expenses policy

Why get involved with Shelter?

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Shelter volunteers are involved in our head office, services, shops, campaigns, events and our legal teams and they all contribute their valuable time, skills and experience. We simply couldn't achieve our goals without them.

Next Steps:

Please complete an application for this role. After you have applied, we will invite successful candidates to an informal interview to discuss the role further.

  • Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please get in touch, if you require more information.

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

More about Shelter

Shelter is the UK’s largest housing and homelessness charity. More than one million people a year come to us for advice and support via our websit... Read more

Posted on: 07 October 2019
Closing date: 07 November 2019
Tags: Admin,Policy/Research
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