Volunteer role: Safety Chat Coordinator for Faith to Faithless

Faith to Faithless, part of Humanists UK, provides dedicated support to individuals who leave high-control religious groups.

The service is led largely by people with lived experience who understand the unique challenges of stepping away from a closed community. Leaving a high-control religion can be a deeply disruptive transition: people often face sudden isolation through the loss of lifelong family and social networks, and the challenge of building an independent life from scratch. In some cases, individuals may also experience other pressures or religious abuses, or struggle to find understanding from public services.

We exist to ensure that nobody has to walk that journey alone. Through peer support, social events, and a helpline, we create safe, welcoming spaces where people can rebuild their confidence, connect with understanding peers, and find their feet in wider society.

Read more about what Faith to Faithless does on our website.

The Safety Chat Coordinator is the vital logistical hub of our peer support onboarding. When an ex-religious person reaches out to Faith to Faithless and completes an initial registration form, they are invited to an informal video conversation that we call the ‘Safety Chat’. This conversation is hosted by one of our Safety Chat Facilitators (usually also volunteers). The Safety Chat Coordinator arranges these video call appointments (Safety Chats) between the applicant and our Safety Chat Facilitator.

As the Safety Chat Coordinator, you will manage the journey for the applicant from initial contact to Safety Chat appointment booking. You will be the first person to reply to applicants, offering warm, sensitive, and reassuring email communications that acknowledge the vulnerability of reaching out.

This is predominantly an administrative and coordination role that requires strong digital confidence and meticulous attention to detail. Lived experience of leaving a high-control religion is not required, though an understanding of the emotional sensitivity of our work and a compassionate, thoughtful written tone are essential.

Take a look at the full role description and person specification to help you decide whether the role is right for you, and consider what you would get out of the role as well as what you might bring to it.