Trustee of Newport Citizens Advice

Newport Citizens Advice provides free advice services to thousands of people of every year    

We are seeking Trustees, particularly those with experience in income generation, finance, leadership/governance, change management, and communications. 

What will you be doing?

As a trustee you will have an essential role in supporting the organisation at a time of many exciting and challenging developments

We are in the process of securing new accommodation with the intention of moving to newly designed and refurbished premises for the whole organisation within the next year.

We are also currently developing new services in immigration - the first of their kind in any Citizens Advice organisation in Wales and we are also developing new services in housing and homelessness.

Our partnership work is also a key area for further development as we move towards delivering more and more services collaboratively.  

Our governance structure consists of a Trustee Board and sub-committees for finance and personnel and for performance, risk and compliance.  Trustee input is also encouraged in the Research and Campaigns Group, Health and Safety Committee and throughout the annual Business Development and Planning process. 

What are we looking for?

Each individual member of the trustee board brings skills and qualities to the board. They add to the collective knowledge and experience by providing:

• commitment and availability to attend trustee board meetings sub-committees and task groups
• effective communication skills
• knowledge of local needs and resources
• commitment to the aims, principles and policies of the Citizens Advice service
• willingness and ability to act in the best interests of Newport Citizens Advice
• ability to understand and accept their responsibilities and liabilities as trustees and
• willingness and ability to learn, and to develop and examine their own attitudes
• ability to think creatively and strategically, and exercise good, independent judgement
• ability to work effectively as a member of a team.

What difference will you make?

Our trustees provide essential expertise, guidance and insight that help shape the work and direction of Newport Citizens Advice and at this point in time will also make a valuable contribution to ensuring our success in a period of significant change.   

Before you apply

We will invite any interested candidates to an informal meeting to enable them to find out more about the organisation and role and decide if they wish to continue with an application.  Once this is confirmed an interview will be arranged with a panel led by the Chair of the Trustee Board.  Any recommendation for appointment will then be approved by the Board.

The process has no specific deadlines and we aim to respond promptly to all applicants.